Jay Baer: Customer Service

Quick Facts:

Highlights:
  • Jay Baer’s induction into the Hall of Fame underscores his status as one of the preeminent voices in the world of professional speaking. 
  • With a focus on customer experience and marketing innovation, Jay Baer empowers companies to unlock their full potential and drive sustainable growth. 
  • From “Youtility” to “Talk Triggers,” Jay’s books continue to inspire and inform audiences around the globe.
  • In addition to his prowess as a keynote speaker, Jay Baer is also a sought-after emcee and host, effortlessly guiding large events with his trademark wit and charm. 

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5/5
5/5 (4 reviews)

Travel & Fee Range:**

  • Travels from: Bloomington, Indiana, United States
  • **Fee range: $20,001 - $35,000

Keynote Topics

You’ve heard it before. Over and over, in fact. “Improve your customer service.”

“Optimize the customer experience.” But what does that even mean?

Today, when your intersection points with your customers may number in the dozens (or even hundreds) tackling customer service or customer experience holistically is impossible.

You can’t magically get better at every customer touch point. But you CAN get better at the touch points that matter.

  • 3 Drawbridges: How to Cross Your Customers’ Moat of Attention
  • Hug Your Haters: Embrace Complaints and Keep Your Customers

Jay Baer is a transformative force in the realm of keynote speaking, revered as a Hall of Fame speaker who illuminates pathways to business growth through the twin pillars of customer experience and marketing innovation. With a career spanning decades, Jay has not only achieved acclaim as a speaker but has also carved out a […]

Jay Baer is a transformative force in the realm of keynote speaking, revered as a Hall of Fame speaker who illuminates pathways to business growth through the twin pillars of customer experience and marketing innovation. With a career spanning decades, Jay has not only achieved acclaim as a speaker but has also carved out a reputation as an accomplished emcee and host, effortlessly guiding large events with his trademark wit and wisdom. A New York Times bestselling author six times over and the visionary founder of five multi-million dollar companies, Jay Baer is a luminary whose insights have shaped the strategies of countless businesses worldwide.

Jay Baer’s journey to prominence is marked by a relentless pursuit of excellence and an unyielding commitment to innovation. His expertise lies at the intersection of customer experience, customer service, and marketing, areas in which he is widely regarded as a leading authority. Through a captivating blend of storytelling and real-world case studies, Jay’s speaking engagements transcend mere instruction, immersing audiences in a world of practical wisdom and actionable insights. With a keen eye for emerging trends and a deep understanding of consumer behavior, Jay empowers companies to harness the power of customer-centric strategies to drive unprecedented growth.

At events, Jay Baer commands attention with his dynamic stage presence and unparalleled ability to connect with audiences on a personal level. His speaking influence extends far beyond the confines of the stage, resonating long after the event has concluded. As a trusted advisor to iconic brands such as Caterpillar, Nike, IBM, and Allstate, Jay Baer brings a wealth of experience to the table, offering strategic guidance that transcends industry boundaries. With 32 of the FORTUNE 500 among his esteemed clients, Jay’s impact on the business landscape is nothing short of transformative.

In summary, Jay Baer epitomizes the epitome of excellence in the realm of keynote speaking, captivating audiences with his unparalleled insights and magnetic stage presence. As a Hall of Fame speaker, bestselling author, and visionary entrepreneur, Jay Baer’s influence extends far beyond the confines of the stage, shaping the strategies of iconic brands and inspiring audiences worldwide. With a compelling blend of expertise, charisma, and industry insight, Jay Baer is the ideal choice for event planners seeking to create unforgettable experiences for their attendees.

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