Jay Baer: Customer Service

  • Hall of Fame Keynote Speaker: Jay Baer’s induction into the Hall of Fame underscores his status as one of the preeminent voices in the world of professional speaking. Renowned for his captivating stage presence and transformative insights, Jay Baer’s keynote addresses leave a lasting impression on audiences worldwide.
  • Expertise in Business Growth: With a focus on customer experience and marketing innovation, Jay Baer empowers companies to unlock their full potential and drive sustainable growth. His proven strategies, backed by real-world case studies and examples, offer a roadmap for success in today’s competitive landscape.
  • Author of Six New York Times Bestsellers: Jay Baer’s prolific literary career has yielded six New York Times bestselling books, cementing his reputation as a thought leader in the fields of customer experience, marketing, and entrepreneurship. From “Youtility” to “Talk Triggers,” Jay’s books continue to inspire and inform audiences around the globe.
  • Emcee and Host Extraordinaire: In addition to his prowess as a keynote speaker, Jay Baer is also a sought-after emcee and host, effortlessly guiding large events with his trademark wit and charm. Whether leading a keynote address or orchestrating the flow of the entire event, Jay’s professionalism and adaptability shine through, leaving a lasting impression on audiences and organizers alike.

Travel & Fee Range:**

  • Travels from: Bloomington, Indiana, United States
  • **Fee range: $20,001 - $35,000

Keynote Topics

You’ve heard it before. Over and over, in fact. “Improve your customer service.”

“Optimize the customer experience.” But what does that even mean?

Today, when your intersection points with your customers may number in the dozens (or even hundreds) tackling customer service or customer experience holistically is impossible.

You can’t magically get better at every customer touch point. But you CAN get better at the touch points that matter.

  • 3 Drawbridges: How to Cross Your Customers’ Moat of Attention
  • Hug Your Haters: Embrace Complaints and Keep Your Customers

Jay Baer is a transformative force in the realm of keynote speaking, revered as a Hall of Fame speaker who illuminates pathways to business growth through the twin pillars of customer experience and marketing innovation. With a career spanning decades, Jay has not only achieved acclaim as a speaker but has also carved out a […]

Jay Baer is a transformative force in the realm of keynote speaking, revered as a Hall of Fame speaker who illuminates pathways to business growth through the twin pillars of customer experience and marketing innovation. With a career spanning decades, Jay has not only achieved acclaim as a speaker but has also carved out a reputation as an accomplished emcee and host, effortlessly guiding large events with his trademark wit and wisdom. A New York Times bestselling author six times over and the visionary founder of five multi-million dollar companies, Jay Baer is a luminary whose insights have shaped the strategies of countless businesses worldwide.

Jay Baer | Customer Service

Expertise and Background:

Jay Baer’s journey to prominence is marked by a relentless pursuit of excellence and an unyielding commitment to innovation. His expertise lies at the intersection of customer experience, customer service, and marketing, areas in which he is widely regarded as a leading authority. Through a captivating blend of storytelling and real-world case studies, Jay’s speaking engagements transcend mere instruction, immersing audiences in a world of practical wisdom and actionable insights. With a keen eye for emerging trends and a deep understanding of consumer behavior, Jay empowers companies to harness the power of customer-centric strategies to drive unprecedented growth.

At events, Jay Baer commands attention with his dynamic stage presence and unparalleled ability to connect with audiences on a personal level. His speaking influence extends far beyond the confines of the stage, resonating long after the event has concluded. As a trusted advisor to iconic brands such as Caterpillar, Nike, IBM, and Allstate, Jay Baer brings a wealth of experience to the table, offering strategic guidance that transcends industry boundaries. With 32 of the FORTUNE 500 among his esteemed clients, Jay’s impact on the business landscape is nothing short of transformative.

Why Book Jay Baer:

Event planners seeking to elevate their events to new heights would be remiss not to consider Jay Baer for their lineup. With a proven track record of delivering tangible results for clients across industries, Jay brings a unique blend of expertise, charisma, and industry insight to every engagement. His ability to distill complex concepts into actionable strategies makes him a compelling choice for organizations seeking to stay ahead of the curve in an ever-evolving marketplace. By booking Jay Baer, event planners can ensure that their attendees are not only inspired but equipped with the tools they need to drive meaningful change within their organizations.

Moreover, Jay’s versatility as both a speaker and an emcee makes him an invaluable asset to any event. Whether leading a keynote address or orchestrating the flow of the entire event, Jay’s professionalism and adaptability shine through, leaving a lasting impression on audiences and organizers alike. With a reputation for exceeding expectations and a commitment to delivering unparalleled value, Jay Baer is the ideal choice for event planners seeking to create unforgettable experiences for their attendees.

Why Event Planners Should Use Speakers Inc:

Event planners tasked with curating a lineup of speakers face a myriad of challenges, from identifying top talent to negotiating contracts and managing logistics. In this regard, Speakers Inc emerges as a beacon of excellence, offering a comprehensive solution for event planners seeking to streamline the speaker selection process. With a curated roster of world-class speakers, including luminaries such as Jay Baer, Speakers Inc simplifies the task of finding the perfect fit for any event.

By partnering with Speakers Inc, event planners gain access to a wealth of resources and expertise, enabling them to navigate the complexities of event planning with confidence. From personalized recommendations to seamless coordination, Speakers Inc delivers unparalleled support every step of the way, ensuring that each event is a resounding success. With a commitment to excellence and a reputation for excellence, Speakers Inc stands as the premier choice for event planners seeking to elevate their events to new heights.

Summary and Conclusion:

In summary, Jay Baer epitomizes the epitome of excellence in the realm of keynote speaking, captivating audiences with his unparalleled insights and magnetic stage presence. As a Hall of Fame speaker, bestselling author, and visionary entrepreneur, Jay Baer’s influence extends far beyond the confines of the stage, shaping the strategies of iconic brands and inspiring audiences worldwide. With a compelling blend of expertise, charisma, and industry insight, Jay Baer is the ideal choice for event planners seeking to create unforgettable experiences for their attendees.

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  • (5) Views
Talk Triggers

Talk Triggers is the definitive, practical guide on how to use bold operational differentiators to create customer conversations, written by best-selling authors and marketing experts Jay Baer and Daniel Lemin. Talk Triggers: The Complete Guide to Creating Customers with Word of Mouth Word of mouth is directly responsible for 19% of all purchases, and influences as […]

  • Author: Jay Baer
  • Category: Blinkist Books
  • (14) Views
Youtility

Jay Baer’s Youtility offers a new business approach that cuts through the clut­ter: marketing that is truly, inherently useful. If you sell something, you make a customer today, but if you genuinely help someone, you create a customer for life. The difference between helping and selling is just two letters, but those two letters make […]

  • Author: Jay Baer
  • Category: Speaker Books
  • (7) Views
Hug Your Haters

Hug Your Haters: How to Embrace Complaints and Keep Your Customers. Haters are not your problem. . . .Ignoring them is. Eighty percent of companies say they deliver out­standing customer service, but only 8 percent of their customers agree. This book will help you close that gap by reconfiguring your customer service to deliver knockout […]

  • Author: Jay Baer
  • Category: Blinkist Books

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