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Keynote Topics
We’re living in an Experience Economy. Customer experience, or CX, is the new battlefield for winning — and keeping — customers. According to a recent study by Gartner, CX drives over two-thirds of customer loyalty.
That’s more than brand and price combined.
Customer apathy is one of the biggest threats to business today. Whether they realize it or not, every member of your organization is a member of the Experience Department.
Everyone has the power to create superfans: loyal, enthusiastic customer advocates. In this program, author and keynote speaker Brittany Hodak teaches them how.
Brittany Hodak shares her memorable, five-part framework that aligns audience members around the actionable steps businesses must take to turn customers into superfans.
Go from commodity provider to category of one in the minds of your prospects in customers.
After hearing Brittany’s entertaining and compelling speech, your audience will:
This presentation includes industry-relevant case studies, live audience interaction, compelling research, engaging graphics, and humorous real-life anecdotes. Every audience member receives a 35-page digital playbook to help immediately implement Brittany’s proven frameworks in real-world situations.
There’s no shortage of advice about social media available online. The problem? Much of it is confusing, conflicting, or flat-out wrong.
The result?
Many busy executives either ignore their online presence or spend way too much time following arbitrary “rules” without seeing a positive ROI.
In this interactive session, Brittany Hodak breaks down what leaders need to know to confidently craft a winning social-media strategy for 2021 and beyond.
BY THE END OF THE PRESENTATION, AUDIENCE MEMBERS WILL:
THIS PROGRAM IS PERFECT FOR: Small-Business Owners | Digital teams | Association Members
To help ensure adoption of the techniques shared, Brittany works with every client to customize a content strategy for before and after the event. Added value at no extra cost!
Brittany Hodak is not just a speaker; she’s a force of nature in the world of business and entrepreneurship. With a remarkable track record of inspiring audiences worldwide, she stands as a beacon of insight, innovation, and inspiration. An international keynote speaker and an award-winning business leader, Brittany has left an indelible mark on the […]
Brittany Hodak is not just a speaker; she’s a force of nature in the world of business and entrepreneurship. With a remarkable track record of inspiring audiences worldwide, she stands as a beacon of insight, innovation, and inspiration. An international keynote speaker and an award-winning business leader, Brittany has left an indelible mark on the corporate landscape. Her expertise in cultivating brand loyalty and creating superfans has earned her widespread acclaim and admiration.
Entrepreneur Magazine has lauded Brittany as an “expert at creating loyal fans for your brand,” recognizing her unparalleled skill in fostering customer engagement and loyalty. She is revered as the go-to source for strategies on not just attracting but also retaining superfans, individuals whose unwavering support and advocacy can propel a brand to new heights. Brittany’s prowess as a speaker has seen her grace stages across the globe, captivating audiences from diverse industries and backgrounds.
From corporate giants like American Express and Sony Music to humanitarian organizations like Compassion International and prestigious institutions like the United Nations, Brittany’s insights have resonated with all who have had the privilege to hear her speak. Her achievements extend beyond the realm of speaking engagements. Brittany Hodak holds a Guinness World Record, a testament to her innovative spirit and relentless pursuit of excellence.
She has been honored with prestigious accolades such as Advertising Age’s 40 Under 40, Inc.’s 30 Under 30, and Billboard’s 30 Under 30, solidifying her status as one of the most influential figures in marketing and entrepreneurship. Additionally, she was bestowed with the title of Most Disruptive Marketing Entrepreneur at the Empact Awards held at the United Nations, further underscoring her impact on the industry.
Brittany Hodak’s influence extends far beyond the stage, as evidenced by her extensive contributions to thought leadership. With over 350 thought-provoking articles published in national media outlets, including Forbes, Adweek, and Success, she continues to shape the discourse surrounding marketing, entrepreneurship, and business strategy. Her regular columns serve as a beacon of insight for professionals seeking guidance in navigating the ever-evolving landscape of commerce and consumer behavior.
In addition to her written contributions, Brittany Hodak has been a ubiquitous presence in the media landscape. Her appearances on major television networks such as ABC, CBS, FOX, NBC, CNBC, and Bloomberg have further amplified her message, reaching millions of viewers worldwide. Whether she’s sharing her expertise on brand loyalty, entrepreneurship, or marketing innovation, Brittany’s captivating presence and articulate delivery leave an indelible impression on audiences everywhere.
In summary, booking Brittany Hodak through Speakers Inc ensures an unforgettable experience for event attendees, with a speaker who not only educates and entertains but also motivates and empowers individuals to reach new heights of success. With Brittany at the helm, your event is guaranteed to be a resounding success, leaving a lasting impression on all who have the privilege to attend.
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Creating Superfans: How To Turn Your Customers Into Lifelong Advocates *Winner of the 2024 Outstanding Works of Literature Award for Sales & Marketing Book of the Year* Creating Superfans Superfans aren’t just for pop stars and NBA teams. What if your customers loved your brand the way Swifties love Taylor or Drake loves the Raptors? […]
Scott McKain, a luminary in the field of distinction. Internationally renowned, Scott is not just a speaker; he’s a beacon of distinction, guiding individuals and organizations towards unparalleled success. With a captivating style and profound insights, Scott McKain has left an indelible mark on audiences worldwide. Let’s delve into the extraordinary journey and expertise of […]
Joey Coleman is an internationally recognized keynote speaker, educator, and thought leader specializing in customer experience and employee retention. With over two decades of experience across multiple industries, Joey has become a trusted resource for organizations seeking to improve their relationships with customers and employees. Known for his innovative “First 100 Days” methodology, Joey helps […]
Dan Gingiss is a globally recognized customer experience keynote speaker, consultant, and author, known for his unique ability to turn ordinary customer interactions into extraordinary experiences. His philosophy centers on delivering remarkable customer experiences that not only meet but exceed expectations, transforming passive customers into enthusiastic brand advocates. Dan has spent over 20 years working […]
From sales to customer service, building customer relations is the key to increased profits. Improve communication skills and increase your sales with Dr. Carl Christman proven techniques. Your team can quickly learn persuasion and influence techniques to help improve customer retention and increase loyalty. Dr. Carl Christman’s interactive keynote presentation explores interpersonal communications and influence […]
Jay Baer is a transformative force in the realm of keynote speaking, revered as a Hall of Fame speaker who illuminates pathways to business growth through the twin pillars of customer experience and marketing innovation. With a career spanning decades, Jay has not only achieved acclaim as a speaker but has also carved out a […]
Dr. Martha Rogers, recognized globally for her groundbreaking work in customer-focused business strategies, is a thought leader who has transformed the landscape of customer relationship management (CRM) and customer experience (CX). With over 25 years of expertise, Dr. Rogers is the co-founder of the Peppers & Rogers Group, a consultancy that has shaped the strategic […]
Louie Gravance is a globally celebrated authority in customer service, employee engagement, and corporate culture transformation. With an unparalleled ability to captivate audiences, Louie translates his rich expertise into actionable strategies that inspire organizations to create unforgettable customer experiences and foster thriving workplace cultures. As a former Disney Institute Professor, Louie brings the magic of […]
Michael Solomon stands at the forefront of the marketing and advertising industry, revered as a thought leader whose insights reshape perceptions and strategies in the ever-evolving landscape of consumer behavior and branding. With a career spanning decades, Solomon has cemented his reputation as an authority in understanding what drives consumers to make purchasing decisions and […]
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