Scott McKain

Tagline: Customer Service

Keynote Topics

In this keynote or workshop, Scott McKain teaches how to create distinction.

He will show you how to deliver ultimate customer experiences® to earn customers for life.

The most important question we must confront is: “WHY would we get chosen instead of our competition?”

The five steps of an Ultimate Customer Experience®

  • Why the experience – and not service – generates loyalty; and what you need to do to create it
  • The information you need to personalize the experience, in order to intensify the customer’s commitment to your organization
  • The Six Disconnections Between Organizations and Customers — and how to bridge the gaps so you can engage distinctively

THE ULTIMATE CUSTOMER EXPERIENCE

There is a stunning difference between what customers want and what most organizations offer. And, as Scott McKain’s research proves, this widening gulf creates dissatisfaction, distrust, and –worst of all for any business — disloyalty.

What customers really want today is a superior client experience. Certainly, they want good service, a great product, and a competitive price. However, what creates client loyalty is a connection through personalization, differentiation, and emotion.

A critical question for you is: What is the ultimate experience that a customer could have as they do business with your organization? Scott McKain has vast experience and cutting-edge strategies on how to create distinction and deliver ultimate customer experiences®.

The five steps of an Ultimate Customer Experience®

  • Why the experience – and not service – generates loyalty; and what you need to do to create it
  • The information you need to personalize the experience, in order to intensify the customer’s commitment to your organization
  • The Six Disconnections Between Organizations and Customers — and how to bridge the gaps so you can engage distinctively

How Organizations and Leaders Attain, Sustain, and Regain the Ultimate Level of Distinction

Videos

5/5

(3 reviews)

Gallery

Talent Highlights

  • Delivering What Customers REALLY Want
  •  There is a stunning difference between what customers want and what most organizations offer.
  • And, as Scott McKain’s research proves, this widening gulf creates dissatisfaction, distrust, and –worst of all for any business — disloyalty.
  • What customers really want today is a superior client experience. Certainly, they want good service, a great product, and a competitive price. However, what creates client loyalty is a connection through personalization, differentiation, and emotion.

Travels from:

  • Las Vegas, NV

Fee Range:**

  • Fees* $20,001 - $35,000

Scott McKain, a luminary in the field of distinction. Internationally renowned, Scott is not just a speaker; he’s a beacon of distinction, guiding individuals and organizations towards unparalleled success. With a captivating style and profound insights, Scott McKain has left an indelible mark on audiences worldwide. Let’s delve into the extraordinary journey and expertise of this distinguished figure.

Scott McKain | The Distinction Expert:

Scott McKain’s expertise lies in helping individuals and organizations carve their path to distinction. In a cluttered marketplace, where sameness prevails, Scott empowers his audience to differentiate themselves by delivering exceptional experiences. His philosophy revolves around the principle of standing out rather than blending in, thereby creating lasting impact and fostering loyalty.

Bestselling Author:

Scott’s wisdom isn’t confined to the stage; it’s immortalized in his bestselling books. His literary contributions resonate with readers seeking actionable insights to propel their personal and professional growth. Titles such as “Create Distinction,” “Iconic,” and “All Business is Show Business” have garnered widespread acclaim, cementing Scott’s status as a thought leader in the realms of distinction, customer experience, and leadership.

Keynote Speaker:

Scott McKain’s keynote presentations are nothing short of transformative experiences. Combining eloquence, humor, and profound insights, Scott captivates audiences, leaving them inspired and equipped with tangible strategies for success. Whether addressing corporate leaders, entrepreneurs, or sales professionals, his presentations are tailored to resonate with diverse audiences, transcending industry boundaries.

Virtual Presenter:

In an era defined by digital connectivity, Scott McKain seamlessly transitions his expertise into the virtual realm. His virtual presentations are as engaging and impactful as his live performances, leveraging cutting-edge technology to deliver an immersive experience. Through virtual platforms, Scott continues to empower and inspire individuals worldwide, transcending geographical constraints.

Accolades and Recognition:

Scott McKain’s unparalleled contributions to the world of speaking and thought leadership have earned him prestigious accolades. His distinctive style led to his induction into the Professional Speakers Hall of Fame, a testament to his enduring influence and exceptional delivery. Moreover, Scott’s remarkable content garnered him membership in the Sales and Marketing Hall of Fame, alongside luminaries such as Dale Carnegie, Zig Ziglar, and Og Mandino.

Why Event Planners Should Book Scott McKain through Speakers Inc:

  1. Unrivaled Expertise: Scott McKain’s deep understanding of distinction, customer experience, and leadership makes him an invaluable asset for any event. His expertise transcends industries, ensuring relevance and applicability across diverse audiences.
  2. Impactful Presentations: Scott’s presentations are not just informative; they are transformative experiences. Event attendees leave inspired, equipped with actionable strategies to drive personal and organizational success.
  3. Versatility: Whether it’s a live event or a virtual conference, Scott McKain seamlessly adapts his delivery to suit the format. His virtual presentations are as engaging and impactful as his live performances, ensuring a consistent standard of excellence.
  4. Global Reach: Through Speakers Inc, event planners gain access to Scott McKain’s global reach and influence. Regardless of the event’s location, Scott’s message resonates with audiences worldwide, transcending cultural barriers.
  5. Exceptional Reputation: With a track record of delivering exceptional value to clients, Scott McKain’s reputation precedes him. Event planners can trust Speakers Inc to facilitate a seamless booking process and ensure a memorable experience for attendees.

In conclusion, Scott McKain is more than just a speaker; he’s a beacon of distinction, guiding individuals and organizations towards unparalleled success. With a unique blend of expertise, eloquence, and humor, Scott captivates audiences worldwide, leaving a lasting impact that transcends the confines of the event venue. For event planners seeking a speaker who embodies distinction and delivers transformative experiences, booking Scott McKain through Speakers Inc is a decision they won’t regret.

Contact us at Speakers Inc and follow us on Twitter

Interest to Book? Send us your enquiry

Speaker Contact Form

Enquiry Form

For Meeting Planners

This PowerPoint slide above is designed for meeting planners.

Register for FREE and simply click the URL link for automatic download of the PPTX slide.

We have created a simple “ABOUT” single slide which you can instantly insert into your pitch deck when submitting speaker proposals.

Features:

  • video links,
  • short concise bio
  • Book images and
  • topic list.

Podcasts Channels & Episodes

Similar Speakers for consideration

  • 5 (8 reviews)
  • Motivational Entertainer

Jason Hewlett is an acclaimed speaker, entertainer, and author whose career has been marked by his remarkable ability to inspire, entertain, and educate audiences around the world. Known for his unique blend of humor, music, and motivational insights, Hewlett’s signature keynote talks and his book, “The Promise,” have made a profound impact on organizations and […]

  • Travels from: Salt Lake City, UT
  • Culture Expert

As a Corporate Culture Specialist, Greg Hawks shapes environments where everyone gets to contribute their best daily! For two decades he has mentored leaders, developed teams, crafted culture and empowered employees. As a Keynote Speaker, he is an enthusiastic character. His style, wit and energy consistently capture the attention and imagination of audiences. His forward […]

  • Travels from: Edmond, OK
Scott Klososky
  • Social Technologies

Scott Klososky has lived on the leading edge of technology innovation and its impact on the business world and society in general. He is recognized globally for his unique ability to accurately predict future digital trends and provide the logic behind why they will alter the current status quo. Scott has the ability to entertain, […]

  • Travels from: Edmond, OK
Heather R Younger
  • Customer Experience

Heather R Younger is the Founder and CEO of Employee Fanatix, a prominent figure in the realm of employee engagement and consulting. Renowned as a captivating keynote speaker, Heather brings forth in valuable insights garnered from over 25,000 employee experiences. As a staunch advocate for diversity, equity, and inclusion, she stands as a beacon of […]

  • Travels from: Denver, CO
  • 5 (5 reviews)
  • Employee Engagement

Antoni Lacinai is a distinguished figure in the world of professional speaking, renowned for his expertise in workplace communication, customer service, and employee engagement. With a career spanning over two decades, Antoni has captivated audiences worldwide with his dynamic speaking style, profound insights, and actionable strategies. His passion for helping organizations transform their communication culture […]

  • Travels from: Stockholm
Ryan Estis
  • Customer Retention

Ryan Estis understands the pulse of modern business like few others can. With 15 years of experience as an ad agency executive, he’s been at the helm of steering companies towards unparalleled success. Now, as the founder of his own research and learning organization, Ryan has become a beacon of insight, guiding businesses through the […]

  • Travels from: Saint Paul, MN
  • 5 (5 reviews)
Jeremy Gutsche
  • Innovation Expert

Jeremy Gutsche, MBA, CFA, is a renowned figure in the world of innovation and entrepreneurship, celebrated as a New York Times bestselling author and an award-winning innovation expert. With a reputation for delivering electrifying keynote presentations that inspire and ignite creativity, Jeremy has been dubbed by The Sun Newspaper as “one of the most sought-after […]

  • Travels from: Toronto, ON
  • 5 (3 reviews)
Amanda Stevens
  • Consumer Futurist

Amanda Stevens, the distinguished Consumer Futurist and Customer Experience Speaker, stands out as one of Australia’s most revered female speakers. Renowned for her captivating presentations, she seamlessly blends entertainment, inspiration, humor, and engagement to create an unforgettable experience for her audiences. With her unparalleled ability to tailor each speech to resonate deeply with diverse audiences, […]

  • Travels from: Brisbane, QLD
Focus in Five Podcast
  • Generational Speaker

Curt Steinhorst is the bestselling author of Can I Have Your Attention? Inspiring Better Work Habits, Focusing Your Team, and Getting Stuff Done in the Constantly Connected Workplace. He is on a mission to rescue us from our distracted selves. After years studying the impact of tech on human behavior, Curt Steinhorst founded Focuswise, a consultancy […]

  • Travels from: Frisco, TX
  • 5 (2 reviews)
Michael Solomon
  • Consumer Behavior

Michael Solomon stands at the forefront of the marketing and advertising industry, revered as a thought leader whose insights reshape perceptions and strategies in the ever-evolving landscape of consumer behavior and branding. With a career spanning decades, Solomon has cemented his reputation as an authority in understanding what drives consumers to make purchasing decisions and […]

  • Travels from: New York, NY
Harry Paul
  • Customer Service

Harry Paul is an internationally sought-after keynote speaker, known for delivering engaging, fun, and informative presentations that bring lasting change to organizations. He specializes in helping companies increase productivity and morale by energizing and empowering employees to take pride in their work, find joy in their roles, and contribute effectively to achieving the company’s goals. […]

  • Travels from: San Diego, CA
Alan ONeill
  • Change Management

Alan ONeill, a renowned keynote speaker and expert, has become a beacon of wisdom in the realms of change, workplace culture, management, leadership, sales, retail, innovation, and customer experience. With his extensive knowledge and dynamic speaking skills, Alan O’Neill has gained recognition as a best-selling author, consultant, media pundit, and thought leader. He has graced […]

  • Travels from: Dublin, Ireland
Disclaimer
The profiles and images embedded on these pages are from various keynote speakers and talent.

These remain the property of its owner and are not affiliated with or endorsed by Speakers Inc.

Fee ranges where listed on this website are intended to serve as a guideline only.
 
The fees provided are a local range (country of residence), for an accurate “international” fee please contact one of our team at Speakers Inc who can provide you with their fees accordingly. 
 
All talent fees exclude local taxes, travel and accommodation where required.
 
Fees are subject to change without notice and often vary based on a number of factors, including: schedule, timings, script writing, rehearsals, location, and other factors.
 
Please contact us with your specific event details and requirements below, and we would be delighted to provide you with a more bespoke quote.
  • The speaking fees quoted are net of taxes (withholdings, VAT, other taxes, etc.) and fees required by the state, country, province, or jurisdiction where the engagement is to take place, other than state and federal income taxes as required by the laws of the United States and within the state the Speaker resides.
  • For international bookings, Speakers Inc will determine the initial buyout amount quoted (to include business class airfare) and we confirm the amount at the time of the firm offer. We are also happy to quote a buyout for a specific event at any time, just reach out. 

We are actively working to have our profiles current with Keynote Speech titles, and Summaries.

Some Speakers do not have a set title or summary for their topic lists. Instead they customize for each. Other speakers only do moderated conversations.

If you do not see content here, please contact us.

We also have ample information off line that we can share as some do not want to have visible profiles and as such these are hidden pages. Or in the event we do not have the information, we can contact the speaker to provide and share.

What is a full-service speaker booking agency?

A full-service speaker booking agency is an organization that handles all aspects of speaker engagements, from identifying and recommending speakers based on event objectives, to negotiating contracts, and managing logistics. Agencies like Speakers Inc provide extensive support throughout the process, ensuring that the right speaker is matched to the right event, that all technical and logistical needs are met, and that the event runs smoothly. This includes handling travel arrangements, audio-visual requirements, and any special accommodations the speaker might need. By offering a comprehensive suite of services, a full-service agency allows event planners to focus on their overall event strategy and attendee experience without getting bogged down in the details of speaker management.

Why is Speakers Inc Bureau different from other booking agencies?

Speakers Inc Bureau distinguishes itself through a deep commitment to personalized service and a unique understanding of client and speaker needs. Our approach is built on more than 25 years of industry experience, enabling us to not only anticipate the needs of our clients but also to provide insightful recommendations that enhance event outcomes. We pride ourselves on our:

  • Expert Matching: Leveraging our extensive network, we carefully match speakers to events based on a deep understanding of both the speaker’s expertise and the event’s goals.
  • Global Reach with Local Insight: With offices in major cities like New York, San Diego, and London, we combine global reach with local expertise, ensuring that no matter where your event is, we have on-the-ground insights.
  • End-to-End Support: From initial inquiry to post-event follow-up, our team offers continuous support, ensuring every aspect of the speaker engagement is flawless.
  • Innovation and Trends: We stay at the forefront of industry trends, including the integration of technology and new media in speaking engagements, which allows our clients to benefit from the latest innovations.
  • Ethical and Transparent Practices: Honesty, integrity, loyalty, and trust are the pillars of our operations, reflecting our commitment to ethical practices in all our interactions.

How can I find the right speaker for my event through Speakers Inc?

To find the perfect speaker for your event, you can start by visiting our website or contacting our client service team directly. We will discuss your event’s objectives, theme, audience demographics, and budget. Based on this information, we will provide you with a curated list of speaker recommendations who not only align with your goals but are also known for engaging and captivating audiences. You can also browse through our extensive speaker profiles online, which include detailed bios, speaking topics, and video clips of past engagements to help you make an informed decision.

What types of events does Speakers Inc cater to?

Speakers Inc caters to a wide range of events, including corporate meetings, conferences, educational workshops, leadership retreats, and public seminars. Our speakers specialize in various topics such as business, technology, health, education, motivation, and more, making us a versatile partner capable of servicing diverse event needs.

How do I book a speaker through Speakers Inc?

Booking a speaker through Speakers Inc is straightforward:

  1. Initial Consultation: Contact us with your event details, including date, location, audience, and objectives.
  2. Speaker Selection: Choose from our recommendations or browse our online profiles to select your preferred speaker.
  3. Contract and Confirmation: We handle all negotiations and contracts to ensure all terms are clear and favorable. Once the contract is signed, your speaker is confirmed.
  4. Event Preparation: We coordinate with you and the speaker to prepare for the event, handling all logistical details to ensure a seamless experience.
  5. Event Execution and Follow-Up: Our team supports you on the day of the event to handle any last-minute details, and we conduct a post-event follow-up to gather feedback and ensure satisfaction.

What support does Speakers Inc provide on the day of the event?

On the day of the event, a dedicated Speakers Inc coordinator can be available to manage the speaker’s schedule, ensure all technical requirements are met, and assist with any last-minute changes. This on-site support is designed to ensure that the speaker’s presentation goes as smoothly as possible, allowing event organizers to focus on their guests and overall event execution.

How does Speakers Inc handle speaker travel arrangements?

Speakers Inc manages all travel logistics for speakers, including flights, accommodations, and local transportation. We ensure that travel is efficient and meets the needs of both the speaker and the event, relieving you of the administrative burden and potential complications of managing these details.

Our Mission

We are your partner creating memorable and engaging experiences that go beyond the event itself.

Subscribe to our newsletter

* indicates required

© All rights reserved 2024.  Designed using Voxel