Scott McKain

Tagline: Customer Service

Talent Highlights

  • Delivering What Customers REALLY Want
  •  There is a stunning difference between what customers want and what most organizations offer.
  • And, as Scott McKain’s research proves, this widening gulf creates dissatisfaction, distrust, and –worst of all for any business — disloyalty.
  • What customers really want today is a superior client experience. Certainly, they want good service, a great product, and a competitive price. However, what creates client loyalty is a connection through personalization, differentiation, and emotion.

Keynote Topics

In this keynote or workshop, Scott McKain teaches how to create distinction.

He will show you how to deliver ultimate customer experiences® to earn customers for life.

The most important question we must confront is: “WHY would we get chosen instead of our competition?”

The five steps of an Ultimate Customer Experience®

  • Why the experience – and not service – generates loyalty; and what you need to do to create it
  • The information you need to personalize the experience, in order to intensify the customer’s commitment to your organization
  • The Six Disconnections Between Organizations and Customers — and how to bridge the gaps so you can engage distinctively

THE ULTIMATE CUSTOMER EXPERIENCE

There is a stunning difference between what customers want and what most organizations offer. And, as Scott McKain’s research proves, this widening gulf creates dissatisfaction, distrust, and –worst of all for any business — disloyalty.

What customers really want today is a superior client experience. Certainly, they want good service, a great product, and a competitive price. However, what creates client loyalty is a connection through personalization, differentiation, and emotion.

A critical question for you is: What is the ultimate experience that a customer could have as they do business with your organization? Scott McKain has vast experience and cutting-edge strategies on how to create distinction and deliver ultimate customer experiences®.

The five steps of an Ultimate Customer Experience®

  • Why the experience – and not service – generates loyalty; and what you need to do to create it
  • The information you need to personalize the experience, in order to intensify the customer’s commitment to your organization
  • The Six Disconnections Between Organizations and Customers — and how to bridge the gaps so you can engage distinctively

How Organizations and Leaders Attain, Sustain, and Regain the Ultimate Level of Distinction

5/5

(3 reviews)

Travels from:

  • Las Vegas, NV

Fee Range:

  • Fees* $20,001 - $35,000

Gallery

Videos

Video

Scott McKain, a luminary in the field of distinction. Internationally renowned, Scott is not just a speaker; he’s a beacon of distinction, guiding individuals and organizations towards unparalleled success. With a captivating style and profound insights, Scott McKain has left an indelible mark on audiences worldwide. Let’s delve into the extraordinary journey and expertise of […]

Scott McKain, a luminary in the field of distinction. Internationally renowned, Scott is not just a speaker; he’s a beacon of distinction, guiding individuals and organizations towards unparalleled success. With a captivating style and profound insights, Scott McKain has left an indelible mark on audiences worldwide. Let’s delve into the extraordinary journey and expertise of this distinguished figure.

Scott McKain | The Distinction Expert:

Scott McKain’s expertise lies in helping individuals and organizations carve their path to distinction. In a cluttered marketplace, where sameness prevails, Scott empowers his audience to differentiate themselves by delivering exceptional experiences. His philosophy revolves around the principle of standing out rather than blending in, thereby creating lasting impact and fostering loyalty.

Bestselling Author:

Scott’s wisdom isn’t confined to the stage; it’s immortalized in his bestselling books. His literary contributions resonate with readers seeking actionable insights to propel their personal and professional growth. Titles such as “Create Distinction,” “Iconic,” and “All Business is Show Business” have garnered widespread acclaim, cementing Scott’s status as a thought leader in the realms of distinction, customer experience, and leadership.

Keynote Speaker:

Scott McKain’s keynote presentations are nothing short of transformative experiences. Combining eloquence, humor, and profound insights, Scott captivates audiences, leaving them inspired and equipped with tangible strategies for success. Whether addressing corporate leaders, entrepreneurs, or sales professionals, his presentations are tailored to resonate with diverse audiences, transcending industry boundaries.

Virtual Presenter:

In an era defined by digital connectivity, Scott McKain seamlessly transitions his expertise into the virtual realm. His virtual presentations are as engaging and impactful as his live performances, leveraging cutting-edge technology to deliver an immersive experience. Through virtual platforms, Scott continues to empower and inspire individuals worldwide, transcending geographical constraints.

Accolades and Recognition:

Scott McKain’s unparalleled contributions to the world of speaking and thought leadership have earned him prestigious accolades. His distinctive style led to his induction into the Professional Speakers Hall of Fame, a testament to his enduring influence and exceptional delivery. Moreover, Scott’s remarkable content garnered him membership in the Sales and Marketing Hall of Fame, alongside luminaries such as Dale Carnegie, Zig Ziglar, and Og Mandino.

Why Event Planners Should Book Scott McKain through Speakers Inc:

  1. Unrivaled Expertise: Scott McKain’s deep understanding of distinction, customer experience, and leadership makes him an invaluable asset for any event. His expertise transcends industries, ensuring relevance and applicability across diverse audiences.
  2. Impactful Presentations: Scott’s presentations are not just informative; they are transformative experiences. Event attendees leave inspired, equipped with actionable strategies to drive personal and organizational success.
  3. Versatility: Whether it’s a live event or a virtual conference, Scott McKain seamlessly adapts his delivery to suit the format. His virtual presentations are as engaging and impactful as his live performances, ensuring a consistent standard of excellence.
  4. Global Reach: Through Speakers Inc, event planners gain access to Scott McKain’s global reach and influence. Regardless of the event’s location, Scott’s message resonates with audiences worldwide, transcending cultural barriers.
  5. Exceptional Reputation: With a track record of delivering exceptional value to clients, Scott McKain’s reputation precedes him. Event planners can trust Speakers Inc to facilitate a seamless booking process and ensure a memorable experience for attendees.

In conclusion, Scott McKain is more than just a speaker; he’s a beacon of distinction, guiding individuals and organizations towards unparalleled success. With a unique blend of expertise, eloquence, and humor, Scott captivates audiences worldwide, leaving a lasting impact that transcends the confines of the event venue. For event planners seeking a speaker who embodies distinction and delivers transformative experiences, booking Scott McKain through Speakers Inc is a decision they won’t regret.

Contact us at Speakers Inc and follow us on Twitter

For Meeting Planners

This PowerPoint slide above is designed for meeting planners.

Register for FREE and simply click the URL link for automatic download of the PPTX slide.

We have created a simple “ABOUT” single slide which you can instantly insert into your pitch deck when submitting speaker proposals.

Features:

  • video links,
  • short concise bio
  • Book images and
  • topic list.

Author Books | Magazine Covers

Podcasts Channels & Episodes

Send an enquiry to Scott McKain

Similar Speakers for consideration

  • 29 Views
  • 5 (1 )
Brittany Hodak

Brittany Hodak is not just a speaker; she’s a force of nature in the world of business and entrepreneurship. With a remarkable track record of inspiring audiences worldwide, she stands as a beacon of insight, innovation, and inspiration. An international keynote speaker and an award-winning business leader, Brittany has left an indelible mark on the […]

  • Franklin, TN
  • Customer Service
  • 25 Views
Blake Morgan

Blake Morgan stands as a beacon in the industry of customer experience, heralded for her insightful perspectives, strategic acumen, and visionary approach. As a keynote speaker, author, and board member, she wields her expertise to guide organizations toward excellence in customer engagement and business growth. With a profound understanding of emerging technologies and consumer trends, […]

  • Calabasas, CA
  • Customer Experience Futurist
  • 38 Views
  • 5 (4 )

In a world where conventional leadership talks can often feel monotonous and predictable, Jason Hewlett emerges as a beacon of innovation and inspiration. Jason Hewlett is not just another keynote speaker; he is a maestro of leadership, using unconventional methods to impart profound insights. With his unparalleled blend of humor, music, and uncanny impressions, Jason […]

  • Salt Lake City, UT
  • Motivational Entertainer
  • 12 Views

David Avrin is a distinguished figure in the realm of marketing and branding, hailed as The Visibility Coach, he stands among the most sought-after speakers globally. With a captivating blend of high energy and content-rich presentations, David has captivated audiences throughout North America and across the globe. From Singapore to Dubai, his recent engagements have […]

  • Los Angeles, CA
  • Customer Experience
  • 11 Views
Jenn Lim

Jenn Lim is the bestselling author of Beyond Happiness, and the CEO of Delivering Happiness [DH], a company she and Tony Hsieh [the late CEO of Zappos.com] cofounded to create happier company cultures for a more profitable and sustainable approach to business. Delivering Happiness started as a book (New York Times and WSJ Bestseller, which sold one million copies worldwide) and […]

  • Oakland, CA
  • Culture Speaker
  • 10 Views
Jim Knight

Jim Knight is a renowned keynote speaker, author, and training and development expert known for his expertise in helping organizations of all sizes achieve excellence and what he often refers to as “rock star” status. With a background in education and a passion for helping individuals and organizations reach their full potential, Jim Knight has […]

  • Winter Garden, FL
  • Business Catalyst
  • 17 Views

Eric Chester is an acclaimed in-the-trenches workforce researcher and thought leader. For more than 20 years, he has been studying, analyzing, and reporting on engaging workplace cultures. As the author of five groundbreaking books for business owners, leaders, and managers, his ideas and strategies for finding and retaining frontline workers have been cited by major […]

  • Golden, CO
  • Workplace Culture
  • 13 Views
Denise Lee Yohn

Denise Lee Yohn is a globally recognized expert in brand-building and organizational excellence, captivating audiences worldwide with her profound insights and practical strategies. As a keynote speaker, she seamlessly blends her extensive industry experience with a dynamic and engaging speaking style, making her a sought-after presence at major business conferences and events. Her unique ability […]

  • San Francisco, CA
  • Branding Expert
  • 9 Views
Brent Adamson

Brent Adamson is a world-renowned researcher, author, presenter, trainer, and advisor to B2B commercial executives. Known as having the “biggest crystal ball in B2B sales,” Brent is the co-author of the best-selling, industry-changing The Challenger Sale and The Challenger Customer. He is also a frequent contributor to well-known business publications, including the Harvard Business Review, […]

  • Leesburg, VA
  • B2B Sales
  • 26 Views
  • 5 (4 )

Arnold Sanow is a distinguished professional speaker renowned for his transformative work in enhancing communication, interpersonal relationships, emotional intelligence, and presentation skills within companies and organizations. With a commitment to fostering stronger customer and workplace engagement, Arnold delivers dynamic keynotes, workshops, coaching, and consulting programs designed to equip individuals and teams with practical tools and […]

  • Richmond, VA
  • Communication Speaker
  • 10 Views
Scott Greenberg

Scott Greenberg is a dynamic and established motivational business speaker hailing from Los Angeles, California. With a passion for transforming ordinary teams into high-performance powerhouses, Scott’s journey is a testament to the power of leadership and resilience. His unique approach, honed through years of hands-on experience, has made him a sought-after figure in the world […]

  • Los Angeles, CA
  • Business Speaker
  • 91 Views
  • 5 (9 )
Dan Gingiss

Dan Gingiss stands as an expert in customer experience (CX). With over two decades of experience in marketing and CX, Dan has honed his craft to understand that in today’s landscape, companies no longer compete solely on price or product superiority. Instead, they vie for attention and loyalty through the delivery of exceptional customer experiences. […]

  • Chicago, IL
  • The Experience Maker
Disclaimer
The profiles and images embedded on these pages are from various keynote speakers and talent.

These remain the property of its owner and are not affiliated with or endorsed by Speakers Inc.

Fee ranges where listed on this website are intended to serve as a guideline only.
 
The fees provided are a local range (country of residence), for an accurate “international” fee please contact one of our team at Speakers Inc who can provide you with their fees accordingly. 
 
All talent fees exclude local taxes, travel and accommodation where required.
 
Fees are subject to change without notice and often vary based on a number of factors, including: schedule, timings, script writing, rehearsals, location, and other factors.
 
Please contact us with your specific event details and requirements below, and we would be delighted to provide you with a more bespoke quote.

We are actively working to have our profiles current with Keynote Speech titles, and Summaries.

Some Speakers do not have a set title or summary for their topic lists. Instead they customize for each. Other speakers only do moderated conversations.

If you do not see content here, please contact us.

We also have ample information off line that we can share as some do not want to have visible profiles and as such these are hidden pages. Or in the event we do not have the information, we can contact the speaker to provide and share.

Our Mission

We are your partner creating memorable and engaging experiences that go beyond the event itself.

© All rights reserved 2024. Speakers Inc