Jay Baer

Tagline: Customer Service

Keynote Topics

You’ve heard it before. Over and over, in fact. “Improve your customer service.”

“Optimize the customer experience.” But what does that even mean?

Today, when your intersection points with your customers may number in the dozens (or even hundreds) tackling customer service or customer experience holistically is impossible.

You can’t magically get better at every customer touch point. But you CAN get better at the touch points that matter.

  • 3 Drawbridges: How to Cross Your Customers’ Moat of Attention
  • Hug Your Haters: Embrace Complaints and Keep Your Customers

Videos

5/5

(4 reviews)

Gallery

Talent Highlights

  • Hall of Fame Keynote Speaker: Jay Baer’s induction into the Hall of Fame underscores his status as one of the preeminent voices in the world of professional speaking. Renowned for his captivating stage presence and transformative insights, Jay Baer’s keynote addresses leave a lasting impression on audiences worldwide.
  • Expertise in Business Growth: With a focus on customer experience and marketing innovation, Jay Baer empowers companies to unlock their full potential and drive sustainable growth. His proven strategies, backed by real-world case studies and examples, offer a roadmap for success in today’s competitive landscape.
  • Author of Six New York Times Bestsellers: Jay Baer’s prolific literary career has yielded six New York Times bestselling books, cementing his reputation as a thought leader in the fields of customer experience, marketing, and entrepreneurship. From “Youtility” to “Talk Triggers,” Jay’s books continue to inspire and inform audiences around the globe.
  • Emcee and Host Extraordinaire: In addition to his prowess as a keynote speaker, Jay Baer is also a sought-after emcee and host, effortlessly guiding large events with his trademark wit and charm. Whether leading a keynote address or orchestrating the flow of the entire event, Jay’s professionalism and adaptability shine through, leaving a lasting impression on audiences and organizers alike.

Travels from:

  • Bloomington, IN

Fee Range:**

  • Fees* $20,001 - $35,000

Jay Baer is a transformative force in the realm of keynote speaking, revered as a Hall of Fame speaker who illuminates pathways to business growth through the twin pillars of customer experience and marketing innovation. With a career spanning decades, Jay has not only achieved acclaim as a speaker but has also carved out a reputation as an accomplished emcee and host, effortlessly guiding large events with his trademark wit and wisdom. A New York Times bestselling author six times over and the visionary founder of five multi-million dollar companies, Jay Baer is a luminary whose insights have shaped the strategies of countless businesses worldwide.

Jay Baer | Customer Service

Expertise and Background:

Jay Baer’s journey to prominence is marked by a relentless pursuit of excellence and an unyielding commitment to innovation. His expertise lies at the intersection of customer experience, customer service, and marketing, areas in which he is widely regarded as a leading authority. Through a captivating blend of storytelling and real-world case studies, Jay’s speaking engagements transcend mere instruction, immersing audiences in a world of practical wisdom and actionable insights. With a keen eye for emerging trends and a deep understanding of consumer behavior, Jay empowers companies to harness the power of customer-centric strategies to drive unprecedented growth.

At events, Jay Baer commands attention with his dynamic stage presence and unparalleled ability to connect with audiences on a personal level. His speaking influence extends far beyond the confines of the stage, resonating long after the event has concluded. As a trusted advisor to iconic brands such as Caterpillar, Nike, IBM, and Allstate, Jay Baer brings a wealth of experience to the table, offering strategic guidance that transcends industry boundaries. With 32 of the FORTUNE 500 among his esteemed clients, Jay’s impact on the business landscape is nothing short of transformative.

Why Book Jay Baer:

Event planners seeking to elevate their events to new heights would be remiss not to consider Jay Baer for their lineup. With a proven track record of delivering tangible results for clients across industries, Jay brings a unique blend of expertise, charisma, and industry insight to every engagement. His ability to distill complex concepts into actionable strategies makes him a compelling choice for organizations seeking to stay ahead of the curve in an ever-evolving marketplace. By booking Jay Baer, event planners can ensure that their attendees are not only inspired but equipped with the tools they need to drive meaningful change within their organizations.

Moreover, Jay’s versatility as both a speaker and an emcee makes him an invaluable asset to any event. Whether leading a keynote address or orchestrating the flow of the entire event, Jay’s professionalism and adaptability shine through, leaving a lasting impression on audiences and organizers alike. With a reputation for exceeding expectations and a commitment to delivering unparalleled value, Jay Baer is the ideal choice for event planners seeking to create unforgettable experiences for their attendees.

Why Event Planners Should Use Speakers Inc:

Event planners tasked with curating a lineup of speakers face a myriad of challenges, from identifying top talent to negotiating contracts and managing logistics. In this regard, Speakers Inc emerges as a beacon of excellence, offering a comprehensive solution for event planners seeking to streamline the speaker selection process. With a curated roster of world-class speakers, including luminaries such as Jay Baer, Speakers Inc simplifies the task of finding the perfect fit for any event.

By partnering with Speakers Inc, event planners gain access to a wealth of resources and expertise, enabling them to navigate the complexities of event planning with confidence. From personalized recommendations to seamless coordination, Speakers Inc delivers unparalleled support every step of the way, ensuring that each event is a resounding success. With a commitment to excellence and a reputation for excellence, Speakers Inc stands as the premier choice for event planners seeking to elevate their events to new heights.

Summary and Conclusion:

In summary, Jay Baer epitomizes the epitome of excellence in the realm of keynote speaking, captivating audiences with his unparalleled insights and magnetic stage presence. As a Hall of Fame speaker, bestselling author, and visionary entrepreneur, Jay Baer’s influence extends far beyond the confines of the stage, shaping the strategies of iconic brands and inspiring audiences worldwide. With a compelling blend of expertise, charisma, and industry insight, Jay Baer is the ideal choice for event planners seeking to create unforgettable experiences for their attendees.

View All Speakers and follow us on Twitter

Interest to Book? Send us your enquiry

Speaker Contact Form

Enquiry Form

For Meeting Planners

This PowerPoint slide above is designed for meeting planners.

Register for FREE and simply click the URL link for automatic download of the PPTX slide.

We have created a simple “ABOUT” single slide which you can instantly insert into your pitch deck when submitting speaker proposals.

Features:

  • video links,
  • short concise bio
  • Book images and
  • topic list.

Shop (bookstore, blinkist & more)

Podcasts Channels & Episodes

Talent Storefront

Explore talent products
  • (8) Views
Talk Triggers

Talk Triggers is the definitive, practical guide on how to use bold operational differentiators to create customer conversations, written by best-selling authors and marketing experts Jay Baer and Daniel Lemin. Talk Triggers: The Complete Guide to Creating Customers with Word of Mouth Word of mouth is directly responsible for 19% of all purchases, and influences as […]

  • Author: Jay Baer
  • Category: Blinkist Books
  • (15) Views
Youtility

Jay Baer’s Youtility offers a new business approach that cuts through the clut­ter: marketing that is truly, inherently useful. If you sell something, you make a customer today, but if you genuinely help someone, you create a customer for life. The difference between helping and selling is just two letters, but those two letters make […]

  • Author: Jay Baer
  • Category: Speaker Books
  • (2) Views
Hug Your Haters

Hug Your Haters: How to Embrace Complaints and Keep Your Customers. Haters are not your problem. . . .Ignoring them is. Eighty percent of companies say they deliver out­standing customer service, but only 8 percent of their customers agree. This book will help you close that gap by reconfiguring your customer service to deliver knockout […]

  • Author: Jay Baer
  • Category: Blinkist Books

Similar Speakers for consideration

Scott Klososky
  • Social Technologies

Scott Klososky has lived on the leading edge of technology innovation and its impact on the business world and society in general. He is recognized globally for his unique ability to accurately predict future digital trends and provide the logic behind why they will alter the current status quo. Scott has the ability to entertain, […]

  • Travels from: Edmond, OK
Brent Adamson
  • B2B Sales

Brent Adamson is a world-renowned researcher, author, presenter, trainer, and advisor to B2B commercial executives. Known as having the “biggest crystal ball in B2B sales,” Brent is the co-author of the best-selling, industry-changing The Challenger Sale and The Challenger Customer. He is also a frequent contributor to well-known business publications, including the Harvard Business Review, […]

  • Travels from: Leesburg, VA
Nancy Rademaker
  • Customer Service

Nancy Rademaker is an international keynote speakers, offering unique insights into the profound impacts of digitization on customer behavior and its implications for modern business interactions. As one of the few female voices in this domain, Nancy brings a refreshing perspective to the table, blending her deep understanding of technology with a keen awareness of […]

  • Travels from: Brussels, Benelux
Jim Knight
  • Business Catalyst

Jim Knight is a renowned keynote speaker, author, and training and development expert known for his expertise in helping organizations of all sizes achieve excellence and what he often refers to as “rock star” status. With a background in education and a passion for helping individuals and organizations reach their full potential, Jim Knight has […]

  • Travels from: Winter Garden, FL
  • 5 (4 reviews)
  • Communication Speaker

Arnold Sanow is a distinguished professional speaker renowned for his transformative work in enhancing communication, interpersonal relationships, emotional intelligence, and presentation skills within companies and organizations. With a commitment to fostering stronger customer and workplace engagement, Arnold delivers dynamic keynotes, workshops, coaching, and consulting programs designed to equip individuals and teams with practical tools and […]

  • Travels from: Richmond, VA
Joey Coleman
  • Customer Experience

Joey Coleman is an internationally recognized keynote speaker, educator, and thought leader specializing in customer experience and employee retention. With over two decades of experience across multiple industries, Joey has become a trusted resource for organizations seeking to improve their relationships with customers and employees. Known for his innovative “First 100 Days” methodology, Joey helps […]

  • Travels from: Saint Paul, MN
  • 5 (1 reviews)
Brittany Hodak
  • Customer Service

Brittany Hodak is not just a speaker; she’s a force of nature in the world of business and entrepreneurship. With a remarkable track record of inspiring audiences worldwide, she stands as a beacon of insight, innovation, and inspiration. An international keynote speaker and an award-winning business leader, Brittany has left an indelible mark on the […]

  • Travels from: Franklin, TN
  • 5 (3 reviews)
  • Customer Service

Scott McKain, a luminary in the field of distinction. Internationally renowned, Scott is not just a speaker; he’s a beacon of distinction, guiding individuals and organizations towards unparalleled success. With a captivating style and profound insights, Scott McKain has left an indelible mark on audiences worldwide. Let’s delve into the extraordinary journey and expertise of […]

  • Travels from: Las Vegas, NV
Liz Bohannon
  • Workplace Culture

Liz Bohannon is a dynamic and influential leader whose impact resonates deeply across the realms of customer service and leadership. As the co-founder and CEO of Sseko Designs, Liz has championed a unique approach to ethical business practices and leadership that intertwines social impact with entrepreneurial success. Her compelling journey from a Peace Corps volunteer […]

  • Travels from: Portland, OR
Janice B Gordon
  • Customer Growth

Transforming  how sales leaders and CEOs sell, retain, and grow key customers. Janice B  Gordon, known as The Customer Growth Expert, uses the approach to modernise  the sales teams to become buyer-focused, customer-centric, and future-proof  sales operations.     Janice, will challenge conventional thinking about sales with innovative,  practical strategies that redefine buyer engagement while […]

  • Travels from: London, UK
Jenn Lim
  • Culture Speaker

Jenn Lim is the bestselling author of Beyond Happiness, and the CEO of Delivering Happiness [DH], a company she and Tony Hsieh [the late CEO of Zappos.com] cofounded to create happier company cultures for a more profitable and sustainable approach to business. Delivering Happiness started as a book (New York Times and WSJ Bestseller, which sold one million copies worldwide) and […]

  • Travels from: Oakland, CA
  • 5 (8 reviews)
  • Motivational Entertainer

Jason Hewlett is an acclaimed speaker, entertainer, and author whose career has been marked by his remarkable ability to inspire, entertain, and educate audiences around the world. Known for his unique blend of humor, music, and motivational insights, Hewlett’s signature keynote talks and his book, “The Promise,” have made a profound impact on organizations and […]

  • Travels from: Salt Lake City, UT
Disclaimer
The profiles and images embedded on these pages are from various keynote speakers and talent.

These remain the property of its owner and are not affiliated with or endorsed by Speakers Inc.

Fee ranges where listed on this website are intended to serve as a guideline only.
 
The fees provided are a local range (country of residence), for an accurate “international” fee please contact one of our team at Speakers Inc who can provide you with their fees accordingly. 
 
All talent fees exclude local taxes, travel and accommodation where required.
 
Fees are subject to change without notice and often vary based on a number of factors, including: schedule, timings, script writing, rehearsals, location, and other factors.
 
Please contact us with your specific event details and requirements below, and we would be delighted to provide you with a more bespoke quote.
  • The speaking fees quoted are net of taxes (withholdings, VAT, other taxes, etc.) and fees required by the state, country, province, or jurisdiction where the engagement is to take place, other than state and federal income taxes as required by the laws of the United States and within the state the Speaker resides.
  • For international bookings, Speakers Inc will determine the initial buyout amount quoted (to include business class airfare) and we confirm the amount at the time of the firm offer. We are also happy to quote a buyout for a specific event at any time, just reach out. 

We are actively working to have our profiles current with Keynote Speech titles, and Summaries.

Some Speakers do not have a set title or summary for their topic lists. Instead they customize for each. Other speakers only do moderated conversations.

If you do not see content here, please contact us.

We also have ample information off line that we can share as some do not want to have visible profiles and as such these are hidden pages. Or in the event we do not have the information, we can contact the speaker to provide and share.

What is a full-service speaker booking agency?

A full-service speaker booking agency is an organization that handles all aspects of speaker engagements, from identifying and recommending speakers based on event objectives, to negotiating contracts, and managing logistics. Agencies like Speakers Inc provide extensive support throughout the process, ensuring that the right speaker is matched to the right event, that all technical and logistical needs are met, and that the event runs smoothly. This includes handling travel arrangements, audio-visual requirements, and any special accommodations the speaker might need. By offering a comprehensive suite of services, a full-service agency allows event planners to focus on their overall event strategy and attendee experience without getting bogged down in the details of speaker management.

Why is Speakers Inc Bureau different from other booking agencies?

Speakers Inc Bureau distinguishes itself through a deep commitment to personalized service and a unique understanding of client and speaker needs. Our approach is built on more than 25 years of industry experience, enabling us to not only anticipate the needs of our clients but also to provide insightful recommendations that enhance event outcomes. We pride ourselves on our:

  • Expert Matching: Leveraging our extensive network, we carefully match speakers to events based on a deep understanding of both the speaker’s expertise and the event’s goals.
  • Global Reach with Local Insight: With offices in major cities like New York, San Diego, and London, we combine global reach with local expertise, ensuring that no matter where your event is, we have on-the-ground insights.
  • End-to-End Support: From initial inquiry to post-event follow-up, our team offers continuous support, ensuring every aspect of the speaker engagement is flawless.
  • Innovation and Trends: We stay at the forefront of industry trends, including the integration of technology and new media in speaking engagements, which allows our clients to benefit from the latest innovations.
  • Ethical and Transparent Practices: Honesty, integrity, loyalty, and trust are the pillars of our operations, reflecting our commitment to ethical practices in all our interactions.

How can I find the right speaker for my event through Speakers Inc?

To find the perfect speaker for your event, you can start by visiting our website or contacting our client service team directly. We will discuss your event’s objectives, theme, audience demographics, and budget. Based on this information, we will provide you with a curated list of speaker recommendations who not only align with your goals but are also known for engaging and captivating audiences. You can also browse through our extensive speaker profiles online, which include detailed bios, speaking topics, and video clips of past engagements to help you make an informed decision.

What types of events does Speakers Inc cater to?

Speakers Inc caters to a wide range of events, including corporate meetings, conferences, educational workshops, leadership retreats, and public seminars. Our speakers specialize in various topics such as business, technology, health, education, motivation, and more, making us a versatile partner capable of servicing diverse event needs.

How do I book a speaker through Speakers Inc?

Booking a speaker through Speakers Inc is straightforward:

  1. Initial Consultation: Contact us with your event details, including date, location, audience, and objectives.
  2. Speaker Selection: Choose from our recommendations or browse our online profiles to select your preferred speaker.
  3. Contract and Confirmation: We handle all negotiations and contracts to ensure all terms are clear and favorable. Once the contract is signed, your speaker is confirmed.
  4. Event Preparation: We coordinate with you and the speaker to prepare for the event, handling all logistical details to ensure a seamless experience.
  5. Event Execution and Follow-Up: Our team supports you on the day of the event to handle any last-minute details, and we conduct a post-event follow-up to gather feedback and ensure satisfaction.

What support does Speakers Inc provide on the day of the event?

On the day of the event, a dedicated Speakers Inc coordinator can be available to manage the speaker’s schedule, ensure all technical requirements are met, and assist with any last-minute changes. This on-site support is designed to ensure that the speaker’s presentation goes as smoothly as possible, allowing event organizers to focus on their guests and overall event execution.

How does Speakers Inc handle speaker travel arrangements?

Speakers Inc manages all travel logistics for speakers, including flights, accommodations, and local transportation. We ensure that travel is efficient and meets the needs of both the speaker and the event, relieving you of the administrative burden and potential complications of managing these details.

Our Mission

We are your partner creating memorable and engaging experiences that go beyond the event itself.

Subscribe to our newsletter

* indicates required

© All rights reserved 2024.  Designed using Voxel