Blake Morgan

Tagline: Customer Experience Futurist

Talent Highlights

  • Pioneering Author: Blake Morgan is the author of two influential books on customer experience, including the bestselling “The Customer Of The Future: 10 Guiding Principles For Winning Tomorrow’s Business.” Her insightful writing has earned her recognition as a leading authority on the intersection of emerging technologies and effective customer engagement strategies.
  • Thought Leadership: As a regular contributor to esteemed publications such as Forbes, The Wall Street Journal, and Harvard Business Review, Blake Morgan’s thought leadership extends far beyond the confines of her books. Her articles and insights offer invaluable guidance to businesses seeking to navigate the evolving landscape of customer expectations.
  • Dynamic Keynote Speaker: Renowned for her dynamic and engaging presentations, Blake captivates audiences with her forward-thinking approach to customer experience. Her ability to blend real-world examples with strategic foresight ensures that her talks resonate with a diverse range of audiences, from corporate executives to frontline employees.
  • Strategic Advisor: With over a decade of experience in the field of customer experience, Blake Morgan serves as a trusted advisor to organizations seeking to drive meaningful change. Her strategic guidance helps businesses leverage emerging technologies and consumer trends to create seamless and personalized customer experiences.
  • Innovative Board Member: As a board member of Minerva, a leading customer service AI software company, Blake Morgan plays a pivotal role in shaping the future of customer engagement. Her insights into the intersection of technology and customer experience inform the development of cutting-edge solutions that empower businesses to stay ahead of the curve.

Keynote Topics

10 Guiding Principles For Winning Tomorrow’s Business

Synopsis

Amazon has led the change in customers’ expectations on how, when, and where they shop and make their purchasing decisions, while innovators like Netflix, Apple, Sephora, and Spotify have altered what we expect from the products we purchase.

Technology has largely fueled these disruptions, and many traditional brick-and-mortar companies have gone bankrupt as the tried-and-true business models they built themselves around disappeared.

Messages

Learn the 10 defining strategies for a customer-experience-focused company
Implement new techniques to shift the entire company from being product-focused to being customer-focused

Gain insights through case studies and examples of how the world’s most innovative companies are offering new and compelling customer experiences

Create a leadership development and culture plan for your organization to create lasting change

Who should attend?

Learn how to adopt 10 easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective to keep up with the demands of the customer of the future.

Travels from:

  • Calabasas, CA

Fee Range:

  • Fees* $10,001 - $20,000

Gallery

Videos

Video

Blake Morgan stands as a beacon in the industry of customer experience, heralded for her insightful perspectives, strategic acumen, and visionary approach. As a keynote speaker, author, and board member, she wields her expertise to guide organizations toward excellence in customer engagement and business growth. With a profound understanding of emerging technologies and consumer trends, […]

Blake Morgan stands as a beacon in the industry of customer experience, heralded for her insightful perspectives, strategic acumen, and visionary approach. As a keynote speaker, author, and board member, she wields her expertise to guide organizations toward excellence in customer engagement and business growth. With a profound understanding of emerging technologies and consumer trends, Blake is at the forefront of shaping the customer experiences of tomorrow.

Blake Morgan | Customer Experience Futurist

Career Highlights:

Blake Morgan’s journey to becoming a thought leader in customer experience has been both remarkable and influential. Her groundbreaking insights have been honed through a wealth of experiences and accomplishments:

  • Keynote Speaker: Renowned for her dynamic and engaging presentations, Blake captivates audiences with her thought-provoking talks on customer experience. Her ability to blend real-world examples with forward-thinking strategies has made her a sought-after speaker at prestigious events worldwide.
  • Author: With two highly acclaimed books to her name, Blake has solidified her reputation as a prolific writer in the field of customer experience. Her bestselling second book, “The Customer Of The Future: 10 Guiding Principles For Winning Tomorrow’s Business,” published by HarperCollins, has garnered widespread acclaim. Identified by Business Insider as one of the top 20 books executives are reading to deal with COVID-19, this book serves as a roadmap for businesses seeking to navigate the evolving landscape of customer expectations.
  • Thought Leader: Blake’s insights are not confined to the pages of her books; she is also a respected voice in the media, regularly contributing her expertise to prominent publications such as Forbes, The Wall Street Journal, and Harvard Business Review. Her thought leadership extends to her role as a contributor for Forbes, where she explores emerging trends and strategies in customer experience.
  • Board Member: As a board member of Minerva, a leading customer service AI software company, Blake brings her wealth of knowledge and strategic vision to the forefront of innovation. Her insights into the intersection of technology and customer experience have proven invaluable in guiding the development of cutting-edge solutions.

Why Book Blake Morgan through Speakers Inc:

Booking Blake Morgan through Speakers Inc offers numerous advantages for organizations seeking to elevate their customer experience initiatives:

1. Expertise: With over a decade of experience in the field of customer experience, Blake Morgan brings a depth of knowledge and expertise that few can match. Her insights into emerging trends, consumer behaviors, and technological advancements provide invaluable guidance for businesses looking to stay ahead of the curve.

2. Inspiration: Blake’s dynamic speaking style and compelling storytelling inspire audiences to rethink their approach to customer experience. By sharing real-world examples and practical strategies, she empowers organizations to drive meaningful change and achieve tangible results.

3. Customization: Recognizing that every audience is unique, Blake tailors her presentations to address the specific challenges and opportunities facing each organization. Whether delivering a keynote address or leading a workshop, she ensures that her content resonates with attendees and drives actionable insights.

4. Impact: The insights gained from Blake Morgan’s presentations have a lasting impact on organizations long after the event has ended. By equipping teams with the knowledge and tools they need to succeed in the rapidly evolving world of customer experience, she helps drive measurable improvements in customer satisfaction, loyalty, and business performance.

Conclusion: In an era defined by rapid technological advancements and shifting consumer expectations, Blake Morgan stands as a guiding light for organizations seeking to excel in customer experience. Through her insightful presentations, bestselling books, and strategic leadership, she continues to shape the future of customer engagement and business success.

With a track record of delivering impactful results and a passion for empowering organizations to thrive in the digital age, Blake Morgan is a compelling choice for any event or initiative focused on elevating the customer experience.

View All Speakers and follow us on Twitter

For Meeting Planners

This PowerPoint slide above is designed for meeting planners.

Register for FREE and simply click the URL link for automatic download of the PPTX slide.

We have created a simple “ABOUT” single slide which you can instantly insert into your pitch deck when submitting speaker proposals.

Features:

  • video links,
  • short concise bio
  • Book images and
  • topic list.

Author Books | Magazine Covers

Podcasts Channels & Episodes

Send an enquiry to Blake Morgan

Similar Speakers for consideration

  • 37 Views

In the face of adversity, Sean Swarner epitomizes the indomitable human spirit. His journey from fighting for survival in a hospital bed to conquering the world’s highest peaks serves as a testament to resilience, determination, and the power of the human will. Sean’s remarkable odyssey began with a seemingly insurmountable challenge: to crawl a mere […]

  • Denver, CO
  • Inspiring Adventurer
  • 21 Views
Walter Bond

From college reserve to NBA starter, to Hall-of-Fame motivational speaker, Walter Bond has made a career of learning and mastering the formula for greatness. Like many young men from Chicago, Walter dreamed of becoming an NBA athlete. Facing injuries and other challenges with unusual determination, he rose from being a reserve player coming off the […]

  • Boca Raton, FL
  • Peak Performance
  • 27 Views
Princess Sarah Culberson

Princess Sarah Culberson embodies a captivating narrative of royalty, humanitarianism, and personal triumph. As the adopted daughter of an American family, she discovered her royal lineage in Sierra Leone, Africa, and has since dedicated her life to uplifting communities, sharing her remarkable journey, and empowering individuals worldwide. A prominent figure in humanitarian efforts, an acclaimed […]

  • Los Angeles, CA
  • Humanitarian
  • 53 Views
Kimberley Blaine

Kimberley Blaine is an inspirational speaker, author and a nationally recognized mindfulness and positive-psychology thought-leader. Kimberley Blaine, Licensed Family Therapist, Mindfulness & Happiness Ambassador, is a licensed marriage and family therapist (LMFT) and is named one of the most powerful moms in social media by Working Mother Magazine. Kimberley, MA, MFT, has been named one […]

  • Los Angeles, CA
  • Mindfulness
  • 12 Views

Marco Tempest is a frequent keynote speaker at tech conferences around the world, a creative consultant at the NASA Jet Propulsion Laboratory, an Accenture Luminary and the Accenture Lead Consultant for Extended Reality, and a Directors Fellow at the MIT Media Lab. Marco is executive director of the NYC MagicLab, a science consortium exploring illusion […]

  • New York, NY
  • Authentic Illusionist
  • 7 Views
Dr. Brian Glibkowski

Dr. Brian Glibkowski is the Creator of Answer Intelligence (AQ)™ he is passionate about the role of questions and answers in business and society. ​His research on the six WH-questions (what, why, how, when, where, who) as a common framework for academics and practitioners to communicate and make decisions was recognised by the Association of […]

  • Chicago, IL
  • Answer Intelligence
  • 6 Views
Afterburner Inc

For the past two decades, Afterburner Inc has shown corporations around the world how to utilize the same techniques that created leaders and developed elite teams in the high-stakes environment of combat. They bring a hands-on approach to developing leaders, improving communication and collaboration, and increasing agility; all while driving team and individual accountability. As […]

  • Miami, FL
  • Leadership Team Building
  • 37 Views
Christopher Kai Los Angeles | The Gifters

Christopher Kai is the world’s leading authority in story-based leadership where he breaks down the science on why story-based leaders like Steve Jobs are the most admired innovators in the world. He is the founder & CEO of The Mathem Group, a Beverly Hills-based leadership training firm, a Fortune 100 global speaker, #1 global bestselling […]

  • Los Angeles, CA
  • Story-Based Leadership
  • 22 Views
Peter Sheahan

In being true to his own ambitions and relentless pursuit of growth, Peter Sheahan has published seven books, built three global companies and delivered more than 2,500 presentations in 40+ countries. After decades of standing in the fire with leaders of high-performing organizations, Peter Sheahan has come to believe that an organization will only go […]

  • Denver, CO
  • Thought Leadership
  • 37 Views

JaMarr John Johnson has made appearances on ABC’s Katie Show, NBC’s Dr. OZ show and MTV while being a fan favorite on military bases not as a veteran on the Marine Corps and Navy when he isn’t performing at corporations As a born again Comedian JaMarr John Johnson could have been anything in his second […]

  • Los Angeles, CA
  • Motivation
  • 18 Views
Jessica Long

Jessica Long is not just a name; it’s a testament to the power of resilience, determination, and the human spirit. As one of America’s most decorated Paralympic champions, a captivating speaker, accomplished author, tireless advocate, and revered sports personality, Jessica Long’s journey is nothing short of extraordinary. Jessica Long | Paralympian Legend Born into challenging […]

  • Baltimore, MD
  • Paralympian Legend
  • 11 Views
Meredith Breitstein

A 6-time award-winning public speaker Meredith Breitstein tours the world encouraging others to step into their destiny, walk through fear, and SHINE by finding their courage. She knows first-hand how life’s setbacks and curve balls can create challenges that feel hard to overcome. Raised by hard-working parents who moved frequently, she quickly realized she had […]

  • Los Angeles, CA
  • Motivational Speaker
Disclaimer
The profiles and images embedded on these pages are from various keynote speakers and talent.

These remain the property of its owner and are not affiliated with or endorsed by Speakers Inc.

Fee ranges where listed on this website are intended to serve as a guideline only.
 
The fees provided are a local range (country of residence), for an accurate “international” fee please contact one of our team at Speakers Inc who can provide you with their fees accordingly. 
 
All talent fees exclude local taxes, travel and accommodation where required.
 
Fees are subject to change without notice and often vary based on a number of factors, including: schedule, timings, script writing, rehearsals, location, and other factors.
 
Please contact us with your specific event details and requirements below, and we would be delighted to provide you with a more bespoke quote.

We are actively working to have our profiles current with Keynote Speech titles, and Summaries.

Some Speakers do not have a set title or summary for their topic lists. Instead they customize for each. Other speakers only do moderated conversations.

If you do not see content here, please contact us.

We also have ample information off line that we can share as some do not want to have visible profiles and as such these are hidden pages. Or in the event we do not have the information, we can contact the speaker to provide and share.

Our Mission

We are your partner creating memorable and engaging experiences that go beyond the event itself.

© All rights reserved 2024. Speakers Inc