Blake Morgan

Tagline: Customer Experience Futurist

Keynote Topics

10 Guiding Principles For Winning Tomorrow’s Business

Synopsis

Amazon has led the change in customers’ expectations on how, when, and where they shop and make their purchasing decisions, while innovators like Netflix, Apple, Sephora, and Spotify have altered what we expect from the products we purchase.

Technology has largely fueled these disruptions, and many traditional brick-and-mortar companies have gone bankrupt as the tried-and-true business models they built themselves around disappeared.

Messages

Learn the 10 defining strategies for a customer-experience-focused company
Implement new techniques to shift the entire company from being product-focused to being customer-focused

Gain insights through case studies and examples of how the world’s most innovative companies are offering new and compelling customer experiences

Create a leadership development and culture plan for your organization to create lasting change

Who should attend?

Learn how to adopt 10 easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective to keep up with the demands of the customer of the future.

Videos

5/5

(4 reviews)

Gallery

Talent Highlights

  • Pioneering Author: Blake Morgan is the author of two influential books on customer experience, including the bestselling “The Customer Of The Future: 10 Guiding Principles For Winning Tomorrow’s Business.” 
  • Thought Leadership: Her articles and insights offer invaluable guidance to businesses seeking to navigate the evolving landscape of customer expectations.
  • Dynamic Keynote Speaker: Renowned for her dynamic and engaging presentations, Blake captivates audiences with her forward-thinking approach to customer experience..
  • Innovative Board Member: As a board member of Minerva, a leading customer service AI software company, Blake Morgan plays a pivotal role in shaping the future of customer engagement.

Travels from:

  • Calabasas, CA

Fee Range:**

  • Fees* $10,001 - $20,000
Full Bio - click to read more or less

Blake Morgan stands as a luminary in the realm of customer experience, renowned for her insightful perspectives, strategic acumen, and visionary approach. As a keynote speaker, author, and board member, she leverages her profound expertise to guide organizations toward excellence in customer engagement and business growth. With a deep understanding of emerging technologies and consumer trends, Blake is at the forefront of shaping the customer experiences of tomorrow.

Blake Morgan | Customer Experience Futurist

Expertise and Background

Blake Morgan’s career is a testament to her passion for customer experience. Her journey began in the trenches of customer service, where she honed her skills and developed a keen understanding of the nuances of customer engagement. Over the years, Blake has transformed this foundation into a multifaceted career as a thought leader, author, and speaker. Her work is characterized by a blend of practical insights and innovative strategies, making her a sought-after voice in the industry.

Her expertise is underpinned by her extensive research and understanding of emerging technologies. Blake is adept at identifying trends and leveraging technological advancements to enhance customer experience. She has a unique ability to translate complex concepts into actionable strategies, helping organizations navigate the ever-evolving landscape of customer expectations. Blake Morgan insights are not just theoretical; they are grounded in real-world applications that drive tangible results.

As an author, Blake Morgan has penned several influential books on customer experience, including “The Customer of the Future” and “More is More.” These works have been widely acclaimed for their depth of knowledge and practical advice. Her writing delves into the future of customer experience, exploring how businesses can adapt to changing consumer behaviors and technological advancements. Through her books, Blake provides a roadmap for organizations to stay ahead of the curve and deliver exceptional customer experiences.

Blake Morgan’s influence extends beyond her writing. She is a highly sought-after keynote speaker, known for her dynamic presentations and engaging style. Her talks are infused with energy and passion, leaving audiences inspired and equipped with actionable insights. Blake’s ability to connect with her audience and convey complex ideas in a relatable manner has made her a favorite at conferences and corporate events around the world.

In addition to her speaking and writing, Blake serves on the boards of several organizations, where she contributes her expertise to shape the future of customer experience. Her board memberships reflect her commitment to advancing the field and her belief in the power of strategic leadership. Blake’s involvement in these organizations allows her to stay at the forefront of industry developments and influence the direction of customer experience initiatives on a broader scale.

Speaking Influence

Blake Morgan’s impact as a keynote speaker is profound and far-reaching. She has graced the stages of numerous high-profile events, captivating audiences with her compelling narratives and actionable insights. Her presentations are a blend of inspiration and practicality, providing attendees with the tools they need to enhance their customer experience strategies. Blake’s ability to engage and motivate her audience has earned her a reputation as one of the leading voices in the field.

At events, Blake delves into the latest trends and challenges in customer experience, offering fresh perspectives and innovative solutions. She draws on her extensive experience and deep understanding of the industry to deliver presentations that are both informative and thought-provoking. Blake’s talks often include case studies and real-world examples, demonstrating how leading organizations are successfully navigating the complexities of customer engagement.

Blake’s influence extends beyond her presentations. She is a frequent contributor to industry panels and discussions, where she shares her insights and engages with other thought leaders. Her participation in these forums highlights her commitment to advancing the field and fostering a community of practice around customer experience. Blake’s thought leadership is recognized and respected by her peers, further cementing her status as a leading authority in the industry.

One of the hallmarks of Blake’s speaking engagements is her focus on actionable insights. She understands that attendees are looking for practical solutions to their challenges, and she delivers just that. Blake’s presentations are packed with tips and strategies that can be immediately implemented, helping organizations to drive meaningful improvements in their customer experience efforts. Her ability to provide tangible value to her audience sets her apart as a speaker.

Blake’s speaking influence is also evident in the feedback she receives from event organizers and attendees. Her presentations are consistently praised for their depth of knowledge, clarity, and relevance. Attendees leave her sessions feeling inspired and equipped with the tools they need to make a difference in their organizations. Blake’s impact as a speaker is not just measured by the applause she receives, but by the positive changes she inspires in the organizations she addresses.

Why Book Blake Morgan

Blake Morgan is a top choice for event planners looking to provide their audiences with cutting-edge insights into customer experience. Her deep expertise and practical approach make her presentations both enlightening and actionable. Blake’s ability to connect with her audience and deliver complex ideas in an engaging and relatable manner ensures that attendees leave her sessions with valuable takeaways. Her dynamic speaking style and passion for customer experience make her a standout choice for any event.

Booking Blake Morgan means bringing a wealth of knowledge and experience to your event. Blake’s presentations are not just informative; they are transformative. She challenges her audience to think differently about customer experience and provides them with the tools they need to drive meaningful change. Her insights are grounded in real-world applications, ensuring that attendees can immediately apply what they have learned. Blake’s ability to inspire and motivate her audience makes her a powerful addition to any event lineup.

Moreover, Blake’s reputation as a thought leader and her extensive experience in the industry add significant value to any event. She brings a fresh perspective to the challenges and opportunities in customer experience, helping organizations to stay ahead of the curve. Blake’s presentations are tailored to the specific needs and interests of her audience, ensuring that her insights are relevant and impactful. Her commitment to delivering value to her audience makes her an ideal choice for event planners seeking a speaker who can truly make a difference.

Why Use Speakers Inc

Event planners who choose Speakers Inc benefit from a wealth of experience and expertise in the industry. Speakers Inc has a proven track record of connecting event organizers with top-tier speakers who deliver exceptional value. By partnering with Speakers Inc, event planners can be confident that they are working with a team that understands their needs and can provide tailored solutions. The agency’s extensive network of speakers ensures that event planners have access to a diverse range of experts who can address a wide array of topics and challenges.

Speakers Inc is committed to providing a seamless and stress-free experience for event planners. From initial inquiries to final bookings, the team at Speakers Inc is dedicated to ensuring that every aspect of the speaker selection process is handled with professionalism and care. The agency’s deep industry knowledge and strong relationships with leading speakers allow them to provide personalized recommendations and support. Event planners can trust Speakers Inc to deliver speakers who not only meet but exceed their expectations.

Summary and Conclusion

Blake Morgan stands as a beacon of excellence in the field of customer experience. Her insightful perspectives, strategic acumen, and visionary approach have positioned her as a leading voice in the industry. As a keynote speaker, author, and board member, Blake Morgan leverages her expertise to guide organizations toward excellence in customer engagement and business growth. Her dynamic presentations, extensive research, and practical insights make her a top choice for event planners seeking to provide their audiences with valuable and actionable takeaways.

In conclusion, Blake Morgan’s impact on the field of customer experience is profound and far-reaching. Her ability to connect with her audience and deliver complex ideas in an engaging and relatable manner sets her apart as a speaker. Event planners who book Blake Morgan can be confident that they are bringing a wealth of knowledge and inspiration to their event. By partnering with Speakers Inc, event planners can ensure a seamless and successful speaker selection process, backed by the agency’s extensive experience and expertise.

With a track record of delivering impactful results and a passion for empowering organizations to thrive in the digital age, Blake Morgan is a compelling choice for any event or initiative focused on elevating the customer experience.

View All Speakers and follow us on Twitter

Interest to Book? Send us your enquiry

Speaker Contact Form

Enquiry Form

For Meeting Planners

This PowerPoint slide above is designed for meeting planners.

Register for FREE and simply click the URL link for automatic download of the PPTX slide.

We have created a simple “ABOUT” single slide which you can instantly insert into your pitch deck when submitting speaker proposals.

Features:

  • video links,
  • short concise bio
  • Book images and
  • topic list.

Podcasts Channels & Episodes

Courses

Talent Storefront

Explore talent products
  • (8) Views
The Customer of the Future

The Customer of the Future is a groundbreaking book by renowned customer experience expert Blake Morgan. This insightful guide delves into the evolving landscape of consumer behavior, highlighting the transformative impact of emerging technologies and shifting customer expectations. Morgan expertly navigates the reader through the intricacies of the modern customer journey, offering a strategic roadmap […]

  • Author: Blake Morgan
  • Category: Speaker Books
  • (11) Views
Customer-Focused Leadership

A leadership playbook for making customer experience a core aspect of your business with Customer-Focused Leadership. The 8 Laws of Customer-Focused Leadership In a rapidly changing world filled with uncertainties, one thing remains crystal clear: customers are increasingly fickle and no longer care about loyalty to any particular company. In addition, many well-intentioned companies are […]

  • Author: Blake Morgan
  • Category: Speaker Books

Similar Speakers for consideration

  • 5 (3 reviews)
Mercedes Ramirez Johnson
  • Safety Speaker

In 1995, Mercedes Ramirez Johnson narrowly survived a commercial airplane crash that killed 160 people, including her parents. As one of only four survivors of this tragedy, she vowed that she would make her second chance at life count…and that she has – not only for herself, but also for the tens of thousands of […]

  • Travels from: Dallas, TX
Brent Gleeson
  • High Performance

Brent Gleeson is a distinguished individual whose multifaceted career spans military service, entrepreneurship, literature, and public speaking. As a former Navy SEAL combat veteran, he brings a unique blend of leadership, resilience, and strategic thinking to the forefront. Gleeson’s journey from the rigors of military life to the dynamic world of entrepreneurship is a testament […]

  • Travels from: Denver, CO
Sara Webb
  • Inspirational Speaker

Sara Webb is a dynamic keynote speaker dedicated to helping individuals cultivate a life of intention, meaning, and mindfulness. Through her engaging presentations, Sara teaches her audience practical hacks for integrating intentionality into daily living, making complex concepts simple, accessible, and actionable. Her unique approach combines practical advice, personal insights, and a passion for mental […]

  • Travels from: Los Angeles, CA
  • Diverse Leadership

Ryann Richardson is a tech marketer-turned-founder and Diversity & Inclusion leader spent 10 years building brands then made history when she became the 50th Anniversary Miss Black America Her work earned her a spot as the youngest honoree on Savoy Magazine’s list of Most Influential Black Executives in Corporate America and set her on the […]

  • Travels from: New York, NY
W Mitchell
  • Motivational Speaker

W Mitchell once guided passengers up the famous hills of San Francisco, as a strong and entertaining cable-car gripman. Amazingly, the same scenario holds true today! As an award-winning keynote speaker, he now guides audiences uphill and empowers them to take responsibility for life’s inevitable challenges and to embrace the power of taking charge. As […]

  • Travels from: San Francisco, CA
Redefined - Zainab Salbi
  • Inspirational Humanitarian

Zainab Salbi is a world-renowned humanitarian, social entrepreneur, and author whose life’s work has been dedicated to advocating for women’s rights and global peace. As the founder of Women for Women International, Salbi has directly impacted the lives of hundreds of thousands of women survivors of war, providing them with the resources and support needed […]

  • Travels from: New York, NY
  • 5 (1 reviews)
Geoff Colvin
  • Business Trends

Geoff Colvin is a distinguished business journalist, author, and sought-after keynote speaker renowned for his insights into leadership, innovation, and what it takes to succeed in an ever-changing economy. As a Senior Editor at Fortune magazine, Colvin has analyzed global business and economic trends for over three decades, shaping perspectives on leadership and future-readiness. His […]

  • Travels from: New York, NY
  • 5 (4 reviews)
Reed Barrett
  • Leadership & Communication

Reed Barrett stands out as a multi-faceted powerhouse in the world of keynote speaking. An award-winning magician, seasoned Air Force fighter pilot, and psychology graduate, Reed brings a unique blend of talents to the stage. His career, which seamlessly combines the art of magic with the precision of military training, has positioned him as a […]

  • Travels from: Alexandria, VA
  • Global Economist

Megan Greene is a renowned global economist with a wealth of experience in analyzing and forecasting macroeconomic trends, financial markets, and international economic policies. Known for her forward-thinking insights, Megan brings a unique perspective to the ever-changing global economic landscape. Currently serving as the Chief Economist at Kroll and a Senior Fellow at the Harvard […]

  • Travels from: Washington, DC
  • Business Consultant

Tumi Frazier assists individuals and organizations with personal and organizational development solutions and interventions to improve accountability and commitment so as to cultivate high performance culture. Tumi’s unique ability to motivate and inspire audiences to positive action is a highlight of any event. Whether motivating all staff members in organizations, change management, dealing with leadership […]

  • Travels from: Atlanta, GA
Hannah Ubl
  • Business Culture

Meet Hannah Ubl, a dynamic force in the world of professional speaking, dedicated to transforming organizations into places where people thrive. With a passion for challenging traditional workplace norms, Hannah’s mission is clear: to create workplaces that don’t suck. As the Co-founder of Good Company Consulting, she brings a fresh perspective to the table, advocating […]

  • Travels from: Minneapolis, MN
Roger Haskett Emcee
  • Expert Communication

Roger Haskett is an award-winning international keynote speaker and President of Engagement Unlimited. With his innovative keynotes and programs, he ignites positive transformational change in teams and individuals across North America and beyond. Roger’s experience, knowledge and highly contagious positive energy have garnered him countless 10/10 audience rankings “best of conference” survey results and hundreds […]

  • Travels from: Vancouver, BC
The profiles and images embedded on these pages are from various keynote speakers and talent.

These remain the property of its owner and are not affiliated with or endorsed by Speakers Inc.

Fee ranges where listed on this website are intended to serve as a guideline only.
 
The fees provided are a local range (country of residence), for an accurate “international” fee please contact one of our team at Speakers Inc who can provide you with their fees accordingly. 
 
All talent fees exclude local taxes, travel and accommodation where required.
 
Fees are subject to change without notice and often vary based on a number of factors, including: schedule, timings, script writing, rehearsals, location, and other factors.
 
Please contact us with your specific event details and requirements below, and we would be delighted to provide you with a more bespoke quote.
  • The speaking fees quoted are net of taxes (withholdings, VAT, other taxes, etc.) and fees required by the state, country, province, or jurisdiction where the engagement is to take place, other than state and federal income taxes as required by the laws of the United States and within the state the Speaker resides.
  • For international bookings, Speakers Inc will determine the initial buyout amount quoted (to include business class airfare) and we confirm the amount at the time of the firm offer. We are also happy to quote a buyout for a specific event at any time, just reach out. 

We are actively working to have our profiles current with Keynote Speech titles, and Summaries.

Some Speakers do not have a set title or summary for their topic lists. Instead they customize for each. Other speakers only do moderated conversations.

If you do not see content here, please contact us.

We also have ample information off line that we can share as some do not want to have visible profiles and as such these are hidden pages. Or in the event we do not have the information, we can contact the speaker to provide and share.

What is a full-service speaker booking agency?

A full-service speaker booking agency is an organization that handles all aspects of speaker engagements, from identifying and recommending speakers based on event objectives, to negotiating contracts, and managing logistics. Agencies like Speakers Inc provide extensive support throughout the process, ensuring that the right speaker is matched to the right event, that all technical and logistical needs are met, and that the event runs smoothly. This includes handling travel arrangements, audio-visual requirements, and any special accommodations the speaker might need. By offering a comprehensive suite of services, a full-service agency allows event planners to focus on their overall event strategy and attendee experience without getting bogged down in the details of speaker management.

Why is Speakers Inc Bureau different from other booking agencies?

Speakers Inc Bureau distinguishes itself through a deep commitment to personalized service and a unique understanding of client and speaker needs. Our approach is built on more than 25 years of industry experience, enabling us to not only anticipate the needs of our clients but also to provide insightful recommendations that enhance event outcomes. We pride ourselves on our:

  • Expert Matching: Leveraging our extensive network, we carefully match speakers to events based on a deep understanding of both the speaker’s expertise and the event’s goals.
  • Global Reach with Local Insight: With offices in major cities like New York, San Diego, and London, we combine global reach with local expertise, ensuring that no matter where your event is, we have on-the-ground insights.
  • End-to-End Support: From initial inquiry to post-event follow-up, our team offers continuous support, ensuring every aspect of the speaker engagement is flawless.
  • Innovation and Trends: We stay at the forefront of industry trends, including the integration of technology and new media in speaking engagements, which allows our clients to benefit from the latest innovations.
  • Ethical and Transparent Practices: Honesty, integrity, loyalty, and trust are the pillars of our operations, reflecting our commitment to ethical practices in all our interactions.

How can I find the right speaker for my event through Speakers Inc?

To find the perfect speaker for your event, you can start by visiting our website or contacting our client service team directly. We will discuss your event’s objectives, theme, audience demographics, and budget. Based on this information, we will provide you with a curated list of speaker recommendations who not only align with your goals but are also known for engaging and captivating audiences. You can also browse through our extensive speaker profiles online, which include detailed bios, speaking topics, and video clips of past engagements to help you make an informed decision.

What types of events does Speakers Inc cater to?

Speakers Inc caters to a wide range of events, including corporate meetings, conferences, educational workshops, leadership retreats, and public seminars. Our speakers specialize in various topics such as business, technology, health, education, motivation, and more, making us a versatile partner capable of servicing diverse event needs.

How do I book a speaker through Speakers Inc?

Booking a speaker through Speakers Inc is straightforward:

  1. Initial Consultation: Contact us with your event details, including date, location, audience, and objectives.
  2. Speaker Selection: Choose from our recommendations or browse our online profiles to select your preferred speaker.
  3. Contract and Confirmation: We handle all negotiations and contracts to ensure all terms are clear and favorable. Once the contract is signed, your speaker is confirmed.
  4. Event Preparation: We coordinate with you and the speaker to prepare for the event, handling all logistical details to ensure a seamless experience.
  5. Event Execution and Follow-Up: Our team supports you on the day of the event to handle any last-minute details, and we conduct a post-event follow-up to gather feedback and ensure satisfaction.

What support does Speakers Inc provide on the day of the event?

On the day of the event, a dedicated Speakers Inc coordinator can be available to manage the speaker’s schedule, ensure all technical requirements are met, and assist with any last-minute changes. This on-site support is designed to ensure that the speaker’s presentation goes as smoothly as possible, allowing event organizers to focus on their guests and overall event execution.

How does Speakers Inc handle speaker travel arrangements?

Speakers Inc manages all travel logistics for speakers, including flights, accommodations, and local transportation. We ensure that travel is efficient and meets the needs of both the speaker and the event, relieving you of the administrative burden and potential complications of managing these details.

Subscribe to our Newsletter and get connected:

Our Mission:

 

We are your partner creating memorable and engaging experiences that go beyond the event itself.

© All rights reserved 2024.  Designed using Voxel