Heather R Younger

Tagline: Customer Experience

Keynote Topics

This keynote distills down 12 years of Heather R Younger experience reviewing 25,000 employee engagement survey comments into actionable insights that have been proven to lead to better engagement, better customer satisfaction, higher revenue, lower turnover, and brand loyalty.

This program is perfect for leaders:

Seeking to understand employees, prospects, or customers to better meet their needs

Working to improve the culture at work to ensure everyone feels heard, valued, and appreciated

Supporting others at work to become more engaged, motivated, and productive

The audience will leave with:

  • The one success characteristic they need to reach their goals and create win-win scenarios at work
  • An inspired understanding of how to practice active listening with those who look to them for guidance
  • A listening process that will unlock valuable insights and deliver desired outcomes

The four Caring Leadership principles delivered in Heather R Younger keynote serve as a powerful reminder of every leader’s responsibility to uplift their team and organization and drive real business results.

This program is perfect for leaders:

Supporting employees through organizational change

Prioritizing self-development as part of their leadership development

Working to improve their ability to inspire and engage those they lead and meet key organizational goals

The audience will leave with:

  • A practical understanding of the concrete actions they can take to uplift and engage those they lead
  • Deep insights into the positive power they possess to create a culture of caring at work
  • Strategies to inspire loyalty with their leadership by becoming more present, caring, and compassionate
     

In this empowering, interactive, and hope-filled keynote, Heather provides a roadmap for navigating change with agility, confidence, resilience — and a positive outlook.

This program is perfect for leaders:

Powering through tough moments or times of crisis

Fortifying those they lead in preparation for future challenges

Equipping their organization to thrive long term
 

The audience will leave with:

  • An effective framework to more quickly recover from adversity
  • A high-level roadmap for succeeding with more ease, even in uncertain times
  • A clear path to retool their workplace through creativity and innovation
     

This keynote draws from Heather R Younger personal experiences as the only child of an interfaith and interracial marriage to inspire leaders to flex their empathy muscles and master the art of active listening to ensure every employee feels valued, respected and supported.

This program is perfect for leaders:

Building cultures of belonging at work

Seeking to honor their colleagues’ diverse experiences and perspectives

Educating themselves about other peoples’ challenges

The audience will leave with:

  • A practical method to elicit feedback and unlock change and growth
  • A greater understanding of the role they have to play in creating cultures of belonging at work
  • The inspiration to show up each workday as their most authentic selves

Videos

Gallery

Talent Highlights

  • Dynamic Keynote Speaker: Heather R Younger is renowned for her dynamic and engaging keynote presentations that leave a lasting impact on audiences. With her captivating storytelling and insightful observations drawn from over 25,000 employee experiences, Heather inspires and empowers her listeners to enact positive change within their organizations.
  • Diversity, Equity, and Inclusion Advocate: As a leading voice in the realm of diversity, equity, and inclusion (DEI), Heather brings a wealth of knowledge and expertise to the table. Through her consultancy work, she assists organizations in creating inclusive environments where every individual feels valued and respected, driving both cultural transformation and business success.
  • World’s Leading Expert on Listening at Work: Heather’s groundbreaking work on listening at work has positioned her as the foremost authority on the subject. By emphasizing the importance of active listening in fostering meaningful connections and enhancing employee engagement, Heather equips leaders with the tools and strategies needed to build stronger, more cohesive teams.
  • Tailored Insights Across Industries: With her extensive experience working with a diverse range of industries, Heather possesses a unique ability to tailor her insights to suit the specific needs and challenges faced by each audience. Whether it’s healthcare, finance, technology, or any other sector, event planners can trust Heather to deliver presentations that resonate deeply with their audience.
  • Proven Track Record of Success: Heather R Younger boasts a proven track record of success, having helped countless organizations navigate the complexities of modern workplace dynamics and achieve tangible results. Whether through her speaking engagements, consultancy services, or podcast, Heather consistently delivers value and leaves a lasting impression on her clients and listeners alike.

Travels from:

  • Denver, CO

Fee Range:**

  • Fees* $20,001 - $35,000

Heather R Younger is the Founder and CEO of Employee Fanatix, a prominent figure in the realm of employee engagement and consulting. Renowned as a captivating keynote speaker, Heather brings forth in

valuable insights garnered from over 25,000 employee experiences. As a staunch advocate for diversity, equity, and inclusion, she stands as a beacon of guidance in navigating the complexities of modern workplace dynamics. Heather’s expertise extends beyond conventional realms; she is hailed as the world’s leading expert on fostering effective listening practices within organizational frameworks. Beyond her speaking engagements, Heather serves as the host of the esteemed Leadership with Heart Podcast, where she delves into the core principles of compassionate leadership.

Heather R Younger | Customer Service

Background and Expertise:

With a robust background spanning decades in human resources and organizational development, Heather R Younger has solidified her position as a thought leader in the field of employee engagement. Holding a keen understanding of the intricate interplay between organizational culture, leadership, and employee satisfaction, Heather employs a multifaceted approach to drive positive change within organizations. Her extensive experience encompasses working with a diverse array of industries, ranging from Fortune 500 companies to startups, allowing her to tailor her insights to suit the unique needs of each client.

Heather’s expertise in diversity, equity, and inclusion (DEI) is unparalleled, as she assists organizations in fostering inclusive environments where every individual feels valued and heard. Through her consultancy work, Heather provides actionable strategies for dismantling systemic barriers and promoting diversity at all levels of the organization.

One of Heather’s most notable contributions to the field lies in her pioneering work on listening at work. Recognizing the pivotal role of effective communication in driving organizational success, she has spearheaded initiatives aimed at cultivating a culture of active listening within teams. Drawing from her research and real-world experiences, Heather equips leaders with the tools and techniques necessary to foster meaningful connections and enhance employee engagement.

Reasons to Book Heather R Younger:

  1. Insightful Keynote Presentations: Heather’s presentations are not only informative but also deeply impactful. By weaving together personal anecdotes, research-backed insights, and practical advice, she captivates audiences and leaves a lasting impression.
  2. Expertise in Diversity and Inclusion: In today’s increasingly diverse workforce, Heather’s expertise in DEI matters is invaluable. Event planners can trust her to deliver sessions that not only raise awareness but also inspire actionable change within organizations.
  3. Focus on Listening and Communication: Effective communication is the cornerstone of any successful organization. Heather’s emphasis on listening at work equips leaders with the skills needed to foster open dialogue, enhance teamwork, and drive performance.
  4. Relevance Across Industries: Whether it’s healthcare, finance, technology, or any other sector, Heather’s insights resonate across industries. Event planners can book her with confidence, knowing that she can tailor her message to suit the specific needs of their audience.
  5. Track Record of Success: With a proven track record of delivering results for clients, Heather R Younger is a trusted partner for organizations looking to elevate their employee engagement efforts.

Booking Through Speakers Inc:

When booking Heather R Younger through Speakers Inc for your next event, you can expect a seamless experience from start to finish. As a reputable speakers bureau with a network of top-tier talent, Speakers Inc ensures that every aspect of the booking process is handled with professionalism and attention to detail. From coordinating logistics to providing on-site support, their team is committed to making your event a resounding success.

Conclusion:

Heather R Younger stands at the forefront of the employee engagement revolution, empowering organizations to cultivate thriving workplace cultures built on trust, inclusion, and effective communication. As a sought-after speaker, consultant, and podcast host, she continues to inspire leaders worldwide to lead with heart and embrace the power of listening in driving organizational excellence. Book Heather for your next event and embark on a transformative journey towards fostering a more engaged and empowered workforce.

Heather R Younger is the CEO of Employee Fanatix – a DEI strategist – a best-selling author of The Art of Caring Leadership – a writer for Forbes and Fast Company – host of the Leadership with Heart Podcast – and a soccer mom who loves warm chocolate chip cookies!

Contact us at Speakers Inc and view WeSpeak Global

  • Name: Heather R Younger
  • Type: Customer Service Keynote Speaker
  • Theme: Customer Excellence
  • Speciality: Leadership Speaker
  • Travels from: Denver, Colorado
  • Expert On: Listening at work, Diversity & Inclusion Strategist
  • Keynote Topics:
    • How to Create a Culture of Listening
    • The Art of Caring Leadership
    • Reimagining a New and Better Workplace
    • How to Build a Culture of Belonging

Interest to Book? Send us your enquiry

Speaker Contact Form

Enquiry Form

Author Books | Magazine Covers

Podcasts Channels & Episodes

Similar Speakers for consideration

Shep Hyken
  • Customer Service

Shep Hyken is an Award-winning Keynote Speaker and World-Renowned Keynote Speaker in Customer Service & Customer Experience. Shep has worked with the world’s best brands to help them build a culture centered around the customer. His presentations consistently get rave reviews for being engaging and informative. The National Speakers Association inducted Shep into it’s Hall […]

  • Travels from: St. Louis, MO
Lior Arussy
  • Customer Experience

Lior Arussy stands as an eminent figure, revered worldwide for his profound insights into Customer Experience and Strategy Execution. A luminary in his field, Lior embodies the convergence of visionary thinking, consulting prowess, and an unyielding commitment to transformative change. With over two decades of experience, he has spearheaded over 200 corporate transformations globally, earning […]

  • Travels from: Trenton, NJ
Geoff Ramm
  • Marketing Expert

Prepare to be entertained, energised and enlightened by Geoff Ramm on a journey of memorable customer service and marketing ideas that will enthral, enthuse and most certainly inspire your teams and delegates! Geoff Ramm is the creator and author of ‘Celebrity Service’ and ‘OMG Marketing’. He is a multi-award winning speaker who has challenged and inspired […]

  • Travels from: London, UK
Brent Adamson
  • B2B Sales

Brent Adamson is a world-renowned researcher, author, presenter, trainer, and advisor to B2B commercial executives. Known as having the “biggest crystal ball in B2B sales,” Brent is the co-author of the best-selling, industry-changing The Challenger Sale and The Challenger Customer. He is also a frequent contributor to well-known business publications, including the Harvard Business Review, […]

  • Travels from: Leesburg, VA
  • Culture Expert

As a Corporate Culture Specialist, Greg Hawks shapes environments where everyone gets to contribute their best daily! For two decades he has mentored leaders, developed teams, crafted culture and empowered employees. As a Keynote Speaker, he is an enthusiastic character. His style, wit and energy consistently capture the attention and imagination of audiences. His forward […]

  • Travels from: Edmond, OK
Scott Greenberg
  • Business Speaker

Scott Greenberg is a dynamic and established motivational business speaker hailing from Los Angeles, California. With a passion for transforming ordinary teams into high-performance powerhouses, Scott’s journey is a testament to the power of leadership and resilience. His unique approach, honed through years of hands-on experience, has made him a sought-after figure in the world […]

  • Travels from: Los Angeles, CA
Liz Bohannon
  • Workplace Culture

Liz Bohannon is a dynamic and influential leader whose impact resonates deeply across the realms of customer service and leadership. As the co-founder and CEO of Sseko Designs, Liz has championed a unique approach to ethical business practices and leadership that intertwines social impact with entrepreneurial success. Her compelling journey from a Peace Corps volunteer […]

  • Travels from: Portland, OR
Laurie Guest
  • Customer Experience

Laurie Guest, CSP, CPAE, is a dynamic keynote speaker, author, and customer service expert known for her engaging and practical approach to helping businesses attract and retain new customers. With over two decades of experience, Laurie has inspired countless business leaders and teams to elevate their customer service standards, resulting in lasting improvements and significant […]

  • Travels from: Chicago, IL
  • 5 (2 reviews)
Michael Solomon
  • Consumer Behavior

Michael Solomon stands at the forefront of the marketing and advertising industry, revered as a thought leader whose insights reshape perceptions and strategies in the ever-evolving landscape of consumer behavior and branding. With a career spanning decades, Solomon has cemented his reputation as an authority in understanding what drives consumers to make purchasing decisions and […]

  • Travels from: New York, NY
Alan ONeill
  • Change Management

Alan ONeill, a renowned keynote speaker and expert, has become a beacon of wisdom in the realms of change, workplace culture, management, leadership, sales, retail, innovation, and customer experience. With his extensive knowledge and dynamic speaking skills, Alan O’Neill has gained recognition as a best-selling author, consultant, media pundit, and thought leader. He has graced […]

  • Travels from: Dublin, Ireland
  • 5 (10 reviews)
  • Featured
Jason Hewlett Keynote Speaker Utah
  • Motivational Entertainer

Jason Hewlett is a captivating motivational speaker, seasoned emcee, and accomplished entertainer with a unique blend of humor, inspiration, and talent. Known for his energetic and interactive style, Jason has delighted and motivated audiences worldwide, helping them discover the power of personal authenticity and perseverance. Through his transformative storytelling and musical impressions, he creates a […]

  • Travels from: Salt Lake City, UT
Janice B Gordon
  • Customer Growth

Transforming  how sales leaders and CEOs sell, retain, and grow key customers. Janice B  Gordon, known as The Customer Growth Expert, uses the approach to modernise  the sales teams to become buyer-focused, customer-centric, and future-proof  sales operations.     Janice, will challenge conventional thinking about sales with innovative,  practical strategies that redefine buyer engagement while […]

  • Travels from: London, UK
The profiles and images embedded on these pages are from various keynote speakers and talent.

These remain the property of its owner and are not affiliated with or endorsed by Speakers Inc.

Fee ranges where listed on this website are intended to serve as a guideline only.
 
The fees provided are a local range (country of residence), for an accurate “international” fee please contact one of our team at Speakers Inc who can provide you with their fees accordingly. 
 
All talent fees exclude local taxes, travel and accommodation where required.
 
Fees are subject to change without notice and often vary based on a number of factors, including: schedule, timings, script writing, rehearsals, location, and other factors.
 
Please contact us with your specific event details and requirements below, and we would be delighted to provide you with a more bespoke quote.
  • The speaking fees quoted are net of taxes (withholdings, VAT, other taxes, etc.) and fees required by the state, country, province, or jurisdiction where the engagement is to take place, other than state and federal income taxes as required by the laws of the United States and within the state the Speaker resides.
  • For international bookings, Speakers Inc will determine the initial buyout amount quoted (to include business class airfare) and we confirm the amount at the time of the firm offer. We are also happy to quote a buyout for a specific event at any time, just reach out. 

We are actively working to have our profiles current with Keynote Speech titles, and Summaries.

Some Speakers do not have a set title or summary for their topic lists. Instead they customize for each. Other speakers only do moderated conversations.

If you do not see content here, please contact us.

We also have ample information off line that we can share as some do not want to have visible profiles and as such these are hidden pages. Or in the event we do not have the information, we can contact the speaker to provide and share.

What is a full-service speaker booking agency?

A full-service speaker booking agency is an organization that handles all aspects of speaker engagements, from identifying and recommending speakers based on event objectives, to negotiating contracts, and managing logistics. Agencies like Speakers Inc provide extensive support throughout the process, ensuring that the right speaker is matched to the right event, that all technical and logistical needs are met, and that the event runs smoothly. This includes handling travel arrangements, audio-visual requirements, and any special accommodations the speaker might need. By offering a comprehensive suite of services, a full-service agency allows event planners to focus on their overall event strategy and attendee experience without getting bogged down in the details of speaker management.

Why is Speakers Inc Bureau different from other booking agencies?

Speakers Inc Bureau distinguishes itself through a deep commitment to personalized service and a unique understanding of client and speaker needs. Our approach is built on more than 25 years of industry experience, enabling us to not only anticipate the needs of our clients but also to provide insightful recommendations that enhance event outcomes. We pride ourselves on our:

  • Expert Matching: Leveraging our extensive network, we carefully match speakers to events based on a deep understanding of both the speaker’s expertise and the event’s goals.
  • Global Reach with Local Insight: With offices in major cities like New York, San Diego, and London, we combine global reach with local expertise, ensuring that no matter where your event is, we have on-the-ground insights.
  • End-to-End Support: From initial inquiry to post-event follow-up, our team offers continuous support, ensuring every aspect of the speaker engagement is flawless.
  • Innovation and Trends: We stay at the forefront of industry trends, including the integration of technology and new media in speaking engagements, which allows our clients to benefit from the latest innovations.
  • Ethical and Transparent Practices: Honesty, integrity, loyalty, and trust are the pillars of our operations, reflecting our commitment to ethical practices in all our interactions.

How can I find the right speaker for my event through Speakers Inc?

To find the perfect speaker for your event, you can start by visiting our website or contacting our client service team directly. We will discuss your event’s objectives, theme, audience demographics, and budget. Based on this information, we will provide you with a curated list of speaker recommendations who not only align with your goals but are also known for engaging and captivating audiences. You can also browse through our extensive speaker profiles online, which include detailed bios, speaking topics, and video clips of past engagements to help you make an informed decision.

What types of events does Speakers Inc cater to?

Speakers Inc caters to a wide range of events, including corporate meetings, conferences, educational workshops, leadership retreats, and public seminars. Our speakers specialize in various topics such as business, technology, health, education, motivation, and more, making us a versatile partner capable of servicing diverse event needs.

How do I book a speaker through Speakers Inc?

Booking a speaker through Speakers Inc is straightforward:

  1. Initial Consultation: Contact us with your event details, including date, location, audience, and objectives.
  2. Speaker Selection: Choose from our recommendations or browse our online profiles to select your preferred speaker.
  3. Contract and Confirmation: We handle all negotiations and contracts to ensure all terms are clear and favorable. Once the contract is signed, your speaker is confirmed.
  4. Event Preparation: We coordinate with you and the speaker to prepare for the event, handling all logistical details to ensure a seamless experience.
  5. Event Execution and Follow-Up: Our team supports you on the day of the event to handle any last-minute details, and we conduct a post-event follow-up to gather feedback and ensure satisfaction.

What support does Speakers Inc provide on the day of the event?

On the day of the event, a dedicated Speakers Inc coordinator can be available to manage the speaker’s schedule, ensure all technical requirements are met, and assist with any last-minute changes. This on-site support is designed to ensure that the speaker’s presentation goes as smoothly as possible, allowing event organizers to focus on their guests and overall event execution.

How does Speakers Inc handle speaker travel arrangements?

Speakers Inc manages all travel logistics for speakers, including flights, accommodations, and local transportation. We ensure that travel is efficient and meets the needs of both the speaker and the event, relieving you of the administrative burden and potential complications of managing these details.

Subscribe to our Newsletter and get connected:

Our Mission:

 

We are your partner creating memorable and engaging experiences that go beyond the event itself.

© All rights reserved 2024.  Designed using Voxel