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Keynote Topics
Employees can also increase sales. They know things about their local customers that no centralized system can know. They know what the customers are asking for that the store or restaurant doesn’t have.
Of course, all this requires enough time to do the daily work and engage in improvement. Many low-wage employers think that increasing labor productivity means doing as much as possible with as few people as possible all working as quickly as possible.
But key aspects of great service can’t be speeded up. An IT system may find an answer quickly, but it can’t listen to the customer’s problem more quickly or with any empathy. Nor can thinking about improvement and experimenting with countermeasures be speeded up.
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Zeynep Ton is a professor, author and leading expert on operations management in retail and service businesses. She is a sought-after international keynote speaker who has spoken at major conferences worldwide on topics ranging from leadership and innovation to women in technology.
In 2017, Zeynep co-founded Good Jobs Institute, and she serves as the President. The non-profit organisation provides evaluations, workshops, and long-term collaborations to assist and support retail executives in transforming their businesses.
Zeynep has been researching and writing about business strategy for over 15 years, focusing on how companies can create good jobs and offer excellent customer service while still achieving superior returns to investors. In 2014, her work culminated in the publication of her book, The Good Jobs Strategy.
Zeynep’s research has been published in managerial and scholarly journals including Harvard Business Review, California Management Review, and Organization Science. She also wrote several Harvard Business School cases. Her work has been featured widely in the media, including The Atlantic, The New Yorker, The Washington Post, The New York Times, PBS, and NPR.
Zeynep Ton teaches MBA and executive education courses in operations management. She received several awards for excellence in teaching both at HBS and MIT Sloan. She was named one of the World’s 40 Best Business School Professors Under the Age of 40 by Poets & Quants and was featured by CNNMoney as one of eight young business school professors on the rise.
Zeynep lives in Cambridge, Massachusetts with her husband and four children. A native of Turkey, she first came to the U.S. on a volleyball scholarship from the Pennsylvania State University.
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Zeynep Ton is a professor, author and leading expert on operations management in retail and service businesses. She is a sought-after international keynote speaker who has spoken at major conferences worldwide on topics ranging from leadership and innovation to women in technology.
In 2017, Zeynep co-founded Good Jobs Institute, and she serves as the President. The non-profit organisation provides evaluations, workshops, and long-term collaborations to assist and support retail executives in transforming their businesses.
Zeynep has been researching and writing about business strategy for over 15 years, focusing on how companies can create good jobs and offer excellent customer service while still achieving superior returns to investors. In 2014, her work culminated in the publication of her book, The Good Jobs Strategy.
Zeynep’s research has been published in managerial and scholarly journals including Harvard Business Review, California Management Review, and Organization Science. She also wrote several Harvard Business School cases. Her work has been featured widely in the media, including The Atlantic, The New Yorker, The Washington Post, The New York Times, PBS, and NPR.
Zeynep Ton teaches MBA and executive education courses in operations management. She received several awards for excellence in teaching both at HBS and MIT Sloan. She was named one of the World’s 40 Best Business School Professors Under the Age of 40 by Poets & Quants and was featured by CNNMoney as one of eight young business school professors on the rise.
Zeynep lives in Cambridge, Massachusetts with her husband and four children. A native of Turkey, she first came to the U.S. on a volleyball scholarship from the Pennsylvania State University.
Contact us at Speakers Inc and follow us on LinkedIn
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If you dream of inspiring cult-like brand loyalty and especially the kind that involves mile-long queues and even permanent tattoo then Johnny Cupcakes is for you. The founder of the world-renowned tee-shirt brand Johnny Cupcakes, Johnny’s known for helping other people create blueprints for building brand loyalty, creating memorable experiences, and inspiring innovation. With global […]
Scott Steinberg is not your ordinary speaker. Hailed as “The Master of Innovation” by Chase Bank and Fortune magazine, he is a force to be reckoned with in the world of strategic consulting, trend analysis, and professional speaking. With an illustrious career spanning decades, Scott Steinberg has earned recognition as a bestselling author, trends expert, […]
Anthony Stears, renowned as “The Telephone Assassin,” is a dynamic force in the realm of business communication. His mission is simple yet profound: to reignite genuine human connection in the corporate world by encouraging dialogue over the impersonal barriers of emails and social media. With a fervent dedication to empowering businesses, Anthony facilitates impactful conversations […]
Brett StClair stands at the forefront of digital innovation and artificial intelligence, boasting a career that bridges the gap between cutting-edge technology and strategic business transformation. With a rich history as an Ex-Googler, Brett has seamlessly transitioned into the world of digital banking and now serves as the CEO of Teraflow.ai, a company that is […]
Dame Stella Rimington DCB is the former Director General of the Security Service (MI5). She has published several acclaimed novels and a best-selling autobiography, “Open Secret” (Arrow, 2002). She joined the Security Service in 1969 as a full time employee. An expert on managing risk, she worked in counter subversion, counter espionage and counter terrorism, […]
Jack Daly is a leading sales speaker and trainer with over 30 years of sales and executive experience. Jack’s track record is a testament to his real-world knowledge and extensive expertise in sales and sales management. He started his professional journey at CPA firm Arthur Andersen and rose to the CEO level of several corporations, […]
After spending the early part of her career as an economist, and the last 10 years as a business executive at well-known technology companies, including Yahoo, Cornerstone, and Fox Audience Network, Jaime Hansen knows the challenges confronting women in business. But her take is different from current mainstream rhetoric, and she excels at engaging leaders […]
Polly LaBarre helps leaders make sense of and creatively respond to the forces buffeting their organizations. A bestselling author, speaker, and thinker who’s advised top global organizations, Polly’s mission for the past 20 years has been to make every kind of organization fundamentally more resilient, innovative and inspiring. Her insights embolden and equip leaders at […]
Scott Greenberg is a dynamic and established motivational business speaker hailing from Los Angeles, California. With a passion for transforming ordinary teams into high-performance powerhouses, Scott’s journey is a testament to the power of leadership and resilience. His unique approach, honed through years of hands-on experience, has made him a sought-after figure in the world […]
Leah Busque Solivan is not just a speaker; she’s a visionary entrepreneur who has redefined the way we approach productivity and task management. As the founder of TaskRabbit, she revolutionized the gig economy, empowering individuals to outsource errands and tasks with ease. Leah’s journey from a software engineer at IBM to a pioneering businesswoman showcases […]
LEWIS HOWES is a New York Times Bestselling author of the hit book, The School of Greatness. He is a lifestyle entrepreneur, high performance business coach and keynote speaker. A former professional football player and two-sport All-American, he is a current USA Men’s National Handball Team athlete. He hosts a top 100 iTunes ranked podcast, […]
James Clear is a name synonymous with transformative change and personal growth. As a personal development keynote speaker and the New York Times bestselling author of “Atomic Habits,” Clear has inspired millions with his practical and insightful approach to building better habits and achieving long-term success. His work transcends the typical self-help genre, offering actionable […]
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A full-service speaker booking agency is an organization that handles all aspects of speaker engagements, from identifying and recommending speakers based on event objectives, to negotiating contracts, and managing logistics. Agencies like Speakers Inc provide extensive support throughout the process, ensuring that the right speaker is matched to the right event, that all technical and logistical needs are met, and that the event runs smoothly. This includes handling travel arrangements, audio-visual requirements, and any special accommodations the speaker might need. By offering a comprehensive suite of services, a full-service agency allows event planners to focus on their overall event strategy and attendee experience without getting bogged down in the details of speaker management.
Speakers Inc Bureau distinguishes itself through a deep commitment to personalized service and a unique understanding of client and speaker needs. Our approach is built on more than 25 years of industry experience, enabling us to not only anticipate the needs of our clients but also to provide insightful recommendations that enhance event outcomes. We pride ourselves on our:
To find the perfect speaker for your event, you can start by visiting our website or contacting our client service team directly. We will discuss your event’s objectives, theme, audience demographics, and budget. Based on this information, we will provide you with a curated list of speaker recommendations who not only align with your goals but are also known for engaging and captivating audiences. You can also browse through our extensive speaker profiles online, which include detailed bios, speaking topics, and video clips of past engagements to help you make an informed decision.
Speakers Inc caters to a wide range of events, including corporate meetings, conferences, educational workshops, leadership retreats, and public seminars. Our speakers specialize in various topics such as business, technology, health, education, motivation, and more, making us a versatile partner capable of servicing diverse event needs.
Booking a speaker through Speakers Inc is straightforward:
On the day of the event, a dedicated Speakers Inc coordinator can be available to manage the speaker’s schedule, ensure all technical requirements are met, and assist with any last-minute changes. This on-site support is designed to ensure that the speaker’s presentation goes as smoothly as possible, allowing event organizers to focus on their guests and overall event execution.
Speakers Inc manages all travel logistics for speakers, including flights, accommodations, and local transportation. We ensure that travel is efficient and meets the needs of both the speaker and the event, relieving you of the administrative burden and potential complications of managing these details.
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