Zeynep Ton: Organizational Strategist
- Highlights:
- Co-Founder and President - Good Jobs Institute
- Professor of the Practice - MIT Sloan School of Management
- Author of "The Good Jobs Strategy"
- Travels from: Cambridge, MA
- **Fee range: On Request
Keynote Topics
Good Jobs Strategy
Employees can also increase sales. They know things about their local customers that no centralized system can know. They know what the customers are asking for that the store or restaurant doesn’t have.
Of course, all this requires enough time to do the daily work and engage in improvement. Many low-wage employers think that increasing labor productivity means doing as much as possible with as few people as possible all working as quickly as possible.
But key aspects of great service can’t be speeded up. An IT system may find an answer quickly, but it can’t listen to the customer’s problem more quickly or with any empathy. Nor can thinking about improvement and experimenting with countermeasures be speeded up.
Read Full Bio
Zeynep Ton is a professor, author and leading expert on operations management in retail and service businesses. She is a sought-after international keynote speaker who has spoken at major conferences worldwide on topics ranging from leadership and innovation to women in technology.
In 2017, Zeynep co-founded Good Jobs Institute, and she serves as the President. The non-profit organisation provides evaluations, workshops, and long-term collaborations to assist and support retail executives in transforming their businesses.
Zeynep has been researching and writing about business strategy for over 15 years, focusing on how companies can create good jobs and offer excellent customer service while still achieving superior returns to investors. In 2014, her work culminated in the publication of her book, The Good Jobs Strategy.
Zeynep’s research has been published in managerial and scholarly journals including Harvard Business Review, California Management Review, and Organization Science. She also wrote several Harvard Business School cases. Her work has been featured widely in the media, including The Atlantic, The New Yorker, The Washington Post, The New York Times, PBS, and NPR.
Zeynep Ton teaches MBA and executive education courses in operations management. She received several awards for excellence in teaching both at HBS and MIT Sloan. She was named one of the World’s 40 Best Business School Professors Under the Age of 40 by Poets & Quants and was featured by CNNMoney as one of eight young business school professors on the rise.
Zeynep lives in Cambridge, Massachusetts with her husband and four children. A native of Turkey, she first came to the U.S. on a volleyball scholarship from the Pennsylvania State University.
Contact us at Speakers Inc and follow us on Twitter
Zeynep Ton | Organizational Strategy
Videos
Interest to Book? Send us your enquiry
No reviews available for this post.
Talent FAQ's
Do speakers charge a flat fee or by the hour?
Speaker fees can vary depending on factors such as expertise, demand, and event specifics. While some speakers may charge a flat fee for their services, others may have hourly rates. It’s best to discuss fee structures directly with the speaker or their representative to understand the pricing model.
What is the typical duration of a keynote speech and what is included?
Keynote speeches typically range from 30 to 90 minutes, with the duration determined by the speaker’s expertise, the event’s agenda, and audience preferences. Keynote speeches often include a combination of inspirational stories, practical insights, and actionable advice tailored to the event’s theme or objectives.
Does the scale of the event and audience size affect a speaker’s fee?
The scale of the event and audience size can indeed impact a speaker’s fee. Larger events with a broader reach or higher attendance may command higher fees due to increased exposure and demand. Conversely, smaller events or niche audiences may offer opportunities for more flexible pricing arrangements.
Travel expenses and other costs
Travel expenses such as transportation, accommodation, and meals are typically negotiated separately from the speaker’s fee. These costs vary depending on the speaker’s location, travel distance, and event duration. It’s important to clarify travel arrangements and expenses during the booking process to avoid misunderstandings.
Deposits and securing a booking
Many speakers require a deposit to secure a booking, with the remaining balance due closer to the event date. Deposits are often non-refundable and serve as a commitment from both parties. It’s advisable to discuss deposit requirements and payment terms with the speaker or their representative when finalizing the booking.
Additional tips and takeaways
- Virtual speaking appearances are a cost-effective alternative to high speaking fees, often 10-50% cheaper than in-person rates.
- There is typically no difference in fee for a 15-minute speech versus a 60-minute speech.
- Some motivational speakers are open to discounting their fee if hired for more than one event by the same organization.
- When browsing speakers, consider their location to keep travel costs down.
- Personal connections to your organization or event location can increase your chances of securing a renowned speaker.
- Be upfront about your needs and expectations to ensure a successful partnership.
- Speaker bureaus like Speakers Inc help guide you through the booking process to negotiate the best deal with favorable terms.
Ready to find the perfect speaker for your event? Use our advanced search feature or contact us to get started today!
View further speakers
- (47)
Cory Almeida is an electrifying presence in the world of entertainment, known for his unmatched charisma, sharp wit, and ability to connect with diverse audiences. As a seasoned keynote speaker and event host, Cory’s professional expertise spans across television, live events, and corporate engagements, making him a go-to choice for organizations and event planners seeking […]
- Travels from: Las Vegas, NV
- Event Emcee
- (8)
For nearly 15 years, THE WATER COOLERS have entertained audiences around the world, as far reaching as Singapore and Australia, with their high energy, uncommonly funny, honest take on work and life. Smart phones, conference calls, kids, co-workers, and travel are just a few of the topics this group of top NYC talent turns into […]
- Travels from: New York, NY
- Comedian Performers
- (29)
- Featured
Ben Nemtin is the #1 New York Times bestselling author of What Do You Want to Do Before You Die? and The Bucket List Journal. He was ranked the #2 Motivational Speaker in the world by Global Gurus and starred in the hit TV show The Buried Life. Over half of Fortune 100 companies have […]
- Travels from: Los Angeles, CA
- Motivational Speakers
- (53)
- (2)
As a seasoned emcee hailing from the vibrant city of San Diego, California, Angela Chee has etched her name in the annals of event management with her unparalleled expertise and captivating stage presence. With a career spanning over two decades, Angela Chee has mastered the art of transforming ordinary events into extraordinary experiences, leaving indelible […]
- Travels from: San Diego, CA
- Event Emcee
- (70)
After his initial shot at acting didn’t pan out, Andy Buckley was 5 years into his career as a Financial Advisor at Merrill Lynch, part of a team managing over $500 million in personal assets, when he got the luckiest phone call of his life – the offer to appear on the NBC comedy, ‘The […]
- Travels from: Los Angeles, CA
- Celebrity Speakers
- (30)
Katerina Cozias is an international on-camera host and live events emcee with a dynamic on-stage presence. Currently residing in Los Angeles, she is the producer & host of the morning radio talk show LA40. LA40 broadcasts digitally on LA Talk Radio. She is also a recurring host and collaborator with Afterbuzz TV, Book Circle Online, […]
- Travels from: Los Angeles, CA
- Communication Speakers
- (18)
Considered one of the top voices in AI and the future of work, Ian Beacraft is a trusted advisor to the world’s most innovative companies. The founder and Chief Futurist of Signal and Cipher, Ian leads a change management firm advising clients how to turn AI form a tech initiative into Augmented Individuals that multiply […]
- Travels from: Chicago, IL
- Artificial Intelligence
- (34)
- (10)
Stafford Masie talks around Digital Innovation and Disruption, and are applicable to any audience because technology is a transversal matter, irrespective of industry or theme. Stafford has been in the ICT industry for more than 25 years. His career foundations started in mid 90’s working for Telkom, Dimension Data and then Novell as a software engineer. […]
- Travels from: Miami, FL
- Digital Speakers
Disclaimer
These remain the property of its owner and are not affiliated with or endorsed by Speakers Inc.
Fee Range Information
All talent fees exclude VAT, travel and accommodation where required.
