Zeynep Ton: Organizational Strategist
- Highlights:
- Co-Founder and President - Good Jobs Institute
- Professor of the Practice - MIT Sloan School of Management
- Author of "The Good Jobs Strategy"
- Travels from: Cambridge, MA
- **Fee range: On Request
Keynote Topics
Good Jobs Strategy
Employees can also increase sales. They know things about their local customers that no centralized system can know. They know what the customers are asking for that the store or restaurant doesn’t have.
Of course, all this requires enough time to do the daily work and engage in improvement. Many low-wage employers think that increasing labor productivity means doing as much as possible with as few people as possible all working as quickly as possible.
But key aspects of great service can’t be speeded up. An IT system may find an answer quickly, but it can’t listen to the customer’s problem more quickly or with any empathy. Nor can thinking about improvement and experimenting with countermeasures be speeded up.
Read Full Bio
Zeynep Ton is a professor, author and leading expert on operations management in retail and service businesses. She is a sought-after international keynote speaker who has spoken at major conferences worldwide on topics ranging from leadership and innovation to women in technology.
In 2017, Zeynep co-founded Good Jobs Institute, and she serves as the President. The non-profit organisation provides evaluations, workshops, and long-term collaborations to assist and support retail executives in transforming their businesses.
Zeynep has been researching and writing about business strategy for over 15 years, focusing on how companies can create good jobs and offer excellent customer service while still achieving superior returns to investors. In 2014, her work culminated in the publication of her book, The Good Jobs Strategy.
Zeynep’s research has been published in managerial and scholarly journals including Harvard Business Review, California Management Review, and Organization Science. She also wrote several Harvard Business School cases. Her work has been featured widely in the media, including The Atlantic, The New Yorker, The Washington Post, The New York Times, PBS, and NPR.
Zeynep Ton teaches MBA and executive education courses in operations management. She received several awards for excellence in teaching both at HBS and MIT Sloan. She was named one of the World’s 40 Best Business School Professors Under the Age of 40 by Poets & Quants and was featured by CNNMoney as one of eight young business school professors on the rise.
Zeynep lives in Cambridge, Massachusetts with her husband and four children. A native of Turkey, she first came to the U.S. on a volleyball scholarship from the Pennsylvania State University.
Contact us at Speakers Inc and follow us on Twitter
Zeynep Ton | Organizational Strategy
Videos
Interest to Book? Send us your enquiry
No reviews available for this post.
Talent FAQ's
Do speakers charge a flat fee or by the hour?
Speaker fees can vary depending on factors such as expertise, demand, and event specifics. While some speakers may charge a flat fee for their services, others may have hourly rates. It’s best to discuss fee structures directly with the speaker or their representative to understand the pricing model.
What is the typical duration of a keynote speech and what is included?
Keynote speeches typically range from 30 to 90 minutes, with the duration determined by the speaker’s expertise, the event’s agenda, and audience preferences. Keynote speeches often include a combination of inspirational stories, practical insights, and actionable advice tailored to the event’s theme or objectives.
Does the scale of the event and audience size affect a speaker’s fee?
The scale of the event and audience size can indeed impact a speaker’s fee. Larger events with a broader reach or higher attendance may command higher fees due to increased exposure and demand. Conversely, smaller events or niche audiences may offer opportunities for more flexible pricing arrangements.
Travel expenses and other costs
Travel expenses such as transportation, accommodation, and meals are typically negotiated separately from the speaker’s fee. These costs vary depending on the speaker’s location, travel distance, and event duration. It’s important to clarify travel arrangements and expenses during the booking process to avoid misunderstandings.
Deposits and securing a booking
Many speakers require a deposit to secure a booking, with the remaining balance due closer to the event date. Deposits are often non-refundable and serve as a commitment from both parties. It’s advisable to discuss deposit requirements and payment terms with the speaker or their representative when finalizing the booking.
Additional tips and takeaways
- Virtual speaking appearances are a cost-effective alternative to high speaking fees, often 10-50% cheaper than in-person rates.
- There is typically no difference in fee for a 15-minute speech versus a 60-minute speech.
- Some motivational speakers are open to discounting their fee if hired for more than one event by the same organization.
- When browsing speakers, consider their location to keep travel costs down.
- Personal connections to your organization or event location can increase your chances of securing a renowned speaker.
- Be upfront about your needs and expectations to ensure a successful partnership.
- Speaker bureaus like Speakers Inc help guide you through the booking process to negotiate the best deal with favorable terms.
Ready to find the perfect speaker for your event? Use our advanced search feature or contact us to get started today!
View further speakers
- (4)
Dale Smith Thomas is an esteemed professional speaker, revered for her unparalleled ability to connect deeply with audiences worldwide. Renowned for her dynamic blend of transparency, honesty, humor, and warmth, Dale embarks on transformative journeys during her presentations, leaving an indelible mark on each individual fortunate enough to experience her message. As an unapologetic optimist, […]
- Travels from: Brentwood, TN
- Motivational Speakers
- (62)
Shelmina Babai Abji is a TEDx speaker, board member, former vice president at IBM, and an angel investor. She started her career as a software engineer and then moved into sales and sales leadership, leading global teams to deliver over $1B in annual revenues and serving as a key decision-maker in hiring and promoting hundreds of […]
- Travels from: Seattle, WA
- Leadership Speakers
- (19)
Ken Blanchard is a luminary in the field of leadership and management, known globally for his profound impact on the way organizations operate. With over four decades of experience, Ken has dedicated his career to helping leaders at all levels achieve greatness through effective leadership principles. His approachable style and compelling storytelling have made him […]
- Travels from: Escondido, CA
- Leadership Speakers
- (26)
Kay Firth-Butterfield is an expert in artificial intelligence (AI) ethics and governance, championing the responsible development and deployment of technology. As the CEO of Good Tech Advisory LLC, she leverages her extensive legal and academic background to guide organizations toward ethical AI practices. Her leadership in this domain earned her a spot among TIME’s 100 […]
- Travels from: Various Cities
- Artificial Intelligence
- (27)
Alan Stein, Jr. is a renowned performance coach, leadership expert, and keynote speaker who empowers organizations to reach their full potential. With a wealth of experience working with top athletes and corporate leaders, Alan brings a unique blend of insights and strategies to drive organizational excellence. Through his dynamic presentations and actionable techniques, Alan inspires […]
- Travels from: Gaithersburg, MD
- Motivational Speakers
- (54)
Tara Setmayer is a distinguished political analyst, commentator, and former CNN political contributor renowned for her insightful commentary and deep understanding of American politics. With a career spanning over two decades, Setmayer has established herself as a trusted voice in the media landscape, offering astute analysis on a wide range of political issues. Her expertise, […]
- Travels from: Washington, DC
- Political Speakers
- (35)
Heather Marie Zagone has been doing stand up for over 10 years for corporate events, comedy clubs, local underground shows, and more. She has been to over 20 countries entertaining our U.S. Military. She recently filmed a TV pilot that will air on Netflix along with many other TV and movie credits. Heather also produces […]
- Travels from: Los Angeles, CA
- Comedian Performers
- (28)
Brett Johnson is not just a cybersecurity expert—he’s the man once dubbed by the United States Secret Service as “the Original Internet Godfather.” A former US Most Wanted cybercriminal turned trusted advisor, Brett’s life story reads like a Hollywood thriller, only it’s all true. Having built and led one of the most sophisticated cybercrime syndicates […]
- Travels from: Birmingham, AL
- Cybersecurity Speakers
Disclaimer
These remain the property of its owner and are not affiliated with or endorsed by Speakers Inc.
Fee Range Information
All talent fees exclude VAT, travel and accommodation where required.
