Zeynep Ton: Organizational Strategist
- Highlights:
- Co-Founder and President - Good Jobs Institute
- Professor of the Practice - MIT Sloan School of Management
- Author of "The Good Jobs Strategy"
- Travels from: Cambridge, MA
- **Fee range: On Request
Keynote Topics
Good Jobs Strategy
Employees can also increase sales. They know things about their local customers that no centralized system can know. They know what the customers are asking for that the store or restaurant doesn’t have.
Of course, all this requires enough time to do the daily work and engage in improvement. Many low-wage employers think that increasing labor productivity means doing as much as possible with as few people as possible all working as quickly as possible.
But key aspects of great service can’t be speeded up. An IT system may find an answer quickly, but it can’t listen to the customer’s problem more quickly or with any empathy. Nor can thinking about improvement and experimenting with countermeasures be speeded up.
Read Full Bio
Zeynep Ton is a professor, author and leading expert on operations management in retail and service businesses. She is a sought-after international keynote speaker who has spoken at major conferences worldwide on topics ranging from leadership and innovation to women in technology.
In 2017, Zeynep co-founded Good Jobs Institute, and she serves as the President. The non-profit organisation provides evaluations, workshops, and long-term collaborations to assist and support retail executives in transforming their businesses.
Zeynep has been researching and writing about business strategy for over 15 years, focusing on how companies can create good jobs and offer excellent customer service while still achieving superior returns to investors. In 2014, her work culminated in the publication of her book, The Good Jobs Strategy.
Zeynep’s research has been published in managerial and scholarly journals including Harvard Business Review, California Management Review, and Organization Science. She also wrote several Harvard Business School cases. Her work has been featured widely in the media, including The Atlantic, The New Yorker, The Washington Post, The New York Times, PBS, and NPR.
Zeynep Ton teaches MBA and executive education courses in operations management. She received several awards for excellence in teaching both at HBS and MIT Sloan. She was named one of the World’s 40 Best Business School Professors Under the Age of 40 by Poets & Quants and was featured by CNNMoney as one of eight young business school professors on the rise.
Zeynep lives in Cambridge, Massachusetts with her husband and four children. A native of Turkey, she first came to the U.S. on a volleyball scholarship from the Pennsylvania State University.
Contact us at Speakers Inc and follow us on Twitter
Zeynep Ton | Organizational Strategy
Videos
Interest to Book? Send us your enquiry
No reviews available for this post.
Talent FAQ's
Do speakers charge a flat fee or by the hour?
Speaker fees can vary depending on factors such as expertise, demand, and event specifics. While some speakers may charge a flat fee for their services, others may have hourly rates. It’s best to discuss fee structures directly with the speaker or their representative to understand the pricing model.
What is the typical duration of a keynote speech and what is included?
Keynote speeches typically range from 30 to 90 minutes, with the duration determined by the speaker’s expertise, the event’s agenda, and audience preferences. Keynote speeches often include a combination of inspirational stories, practical insights, and actionable advice tailored to the event’s theme or objectives.
Does the scale of the event and audience size affect a speaker’s fee?
The scale of the event and audience size can indeed impact a speaker’s fee. Larger events with a broader reach or higher attendance may command higher fees due to increased exposure and demand. Conversely, smaller events or niche audiences may offer opportunities for more flexible pricing arrangements.
Travel expenses and other costs
Travel expenses such as transportation, accommodation, and meals are typically negotiated separately from the speaker’s fee. These costs vary depending on the speaker’s location, travel distance, and event duration. It’s important to clarify travel arrangements and expenses during the booking process to avoid misunderstandings.
Deposits and securing a booking
Many speakers require a deposit to secure a booking, with the remaining balance due closer to the event date. Deposits are often non-refundable and serve as a commitment from both parties. It’s advisable to discuss deposit requirements and payment terms with the speaker or their representative when finalizing the booking.
Additional tips and takeaways
- Virtual speaking appearances are a cost-effective alternative to high speaking fees, often 10-50% cheaper than in-person rates.
- There is typically no difference in fee for a 15-minute speech versus a 60-minute speech.
- Some motivational speakers are open to discounting their fee if hired for more than one event by the same organization.
- When browsing speakers, consider their location to keep travel costs down.
- Personal connections to your organization or event location can increase your chances of securing a renowned speaker.
- Be upfront about your needs and expectations to ensure a successful partnership.
- Speaker bureaus like Speakers Inc help guide you through the booking process to negotiate the best deal with favorable terms.
Ready to find the perfect speaker for your event? Use our advanced search feature or contact us to get started today!
View further speakers
- (26)
Justin Forsett’s journey in the NFL is one of the most inspiring stories in sports. Drafted by the Seattle Seahawks in 2008, Forsett defied the odds to have a successful nine-year career in the league. Despite being considered undersized for a running back, his determination, work ethic, and undeniable talent led him to play for […]
- Travels from: Dallas, TX
- Motivational Speakers
- (20)
Zainab Salbi is a world-renowned humanitarian, social entrepreneur, and author whose life’s work has been dedicated to advancing women’s rights and promoting global peace. As the founder of Women for Women International, she has helped transform the lives of hundreds of thousands of women survivors of war by providing the resources, support, and community they […]
- Travels from: New York, NY
- Inspirational Speakers
- (4)
George Randle is a renowned talent executive, military veteran, and leadership coach, celebrated for his ability to build, transform, and elevate high-performing teams. With over 20 years of experience in Fortune 100 and Fortune 1000 companies, George has earned a reputation as a trusted authority in human resources and talent acquisition. His strategic approach to […]
- Travels from: Austin, TX
- Peak Performance
- (56)
Kevin O Leary, widely recognized as “Mr Wonderful,” is a Canadian entrepreneur, investor, and television personality renowned for his sharp business acumen and candid commentary. As a prominent figure on ABC’s “Shark Tank,” he has become a household name, offering insights into entrepreneurship, finance, and strategic leadership. His dynamic presence and wealth of experience make […]
- Travels from: West Palm Beach, FL
- Celebrity Speakers
- (14)
DJ Ricky Rocks stands as an explosive force in the entertainment industry, captivating audiences globally with his raw power, distinctive sound, and unmatched sense of groove. Renowned for his magnetic stage presence and innovative artistry, Ricky Rocks has redefined the boundaries of live entertainment, blending DJing mastery with a showmanship that leaves audiences electrified. From […]
- Travels from: Los Angeles, CA
- Mobile DJ
- (23)
Rick Smith Jr. is a world-class corporate magician, entertainer, and event emcee known for his exceptional ability to captivate audiences with jaw-dropping magic and unparalleled showmanship. With a career spanning over two decades, Rick has become a household name in the world of entertainment, delivering unforgettable performances for corporate events, private gatherings, and prestigious venues […]
- Travels from: Cleveland, OH
- Magicians
- (68)
Michael Voltaggio is an American chef from Pasadena, California who is most well known for being the winner of the sixth season of Top Chef, a cooking competition reality show on the Bravo network. He competed against his brother Bryan in the show. They both ended in the finale alongside Kevin Gillespie. Judge of Top […]
- Travels from: Pasadena, CA
- Chefs Speakers
- (16)
DJ Pablo Bendr is an international music producer, DJ and pianist. His productions inhabit the terrain of melodic house, combining electronic dance elements with strong pop sensibility, featuring vocals from collaborating singers in the English and Spanish pop world. His songs currently rotate on several Top 40 radio stations across Chile, Argentina, Spain and California. […]
- Travels from: Los Angeles, CA
- Mobile DJ
Disclaimer
These remain the property of its owner and are not affiliated with or endorsed by Speakers Inc.
Fee Range Information
All talent fees exclude VAT, travel and accommodation where required.
