Zeynep Ton: Organizational Strategist
- Highlights:
- Co-Founder and President - Good Jobs Institute
- Professor of the Practice - MIT Sloan School of Management
- Author of "The Good Jobs Strategy"
- Travels from: Cambridge, MA
- **Fee range: On Request
Keynote Topics
Good Jobs Strategy
Employees can also increase sales. They know things about their local customers that no centralized system can know. They know what the customers are asking for that the store or restaurant doesn’t have.
Of course, all this requires enough time to do the daily work and engage in improvement. Many low-wage employers think that increasing labor productivity means doing as much as possible with as few people as possible all working as quickly as possible.
But key aspects of great service can’t be speeded up. An IT system may find an answer quickly, but it can’t listen to the customer’s problem more quickly or with any empathy. Nor can thinking about improvement and experimenting with countermeasures be speeded up.
Read Full Bio
Zeynep Ton is a professor, author and leading expert on operations management in retail and service businesses. She is a sought-after international keynote speaker who has spoken at major conferences worldwide on topics ranging from leadership and innovation to women in technology.
In 2017, Zeynep co-founded Good Jobs Institute, and she serves as the President. The non-profit organisation provides evaluations, workshops, and long-term collaborations to assist and support retail executives in transforming their businesses.
Zeynep has been researching and writing about business strategy for over 15 years, focusing on how companies can create good jobs and offer excellent customer service while still achieving superior returns to investors. In 2014, her work culminated in the publication of her book, The Good Jobs Strategy.
Zeynep’s research has been published in managerial and scholarly journals including Harvard Business Review, California Management Review, and Organization Science. She also wrote several Harvard Business School cases. Her work has been featured widely in the media, including The Atlantic, The New Yorker, The Washington Post, The New York Times, PBS, and NPR.
Zeynep Ton teaches MBA and executive education courses in operations management. She received several awards for excellence in teaching both at HBS and MIT Sloan. She was named one of the World’s 40 Best Business School Professors Under the Age of 40 by Poets & Quants and was featured by CNNMoney as one of eight young business school professors on the rise.
Zeynep lives in Cambridge, Massachusetts with her husband and four children. A native of Turkey, she first came to the U.S. on a volleyball scholarship from the Pennsylvania State University.
Contact us at Speakers Inc and follow us on Twitter
Zeynep Ton | Organizational Strategy
Videos
Interest to Book? Send us your enquiry
No reviews available for this post.
Talent FAQ's
Do speakers charge a flat fee or by the hour?
Speaker fees can vary depending on factors such as expertise, demand, and event specifics. While some speakers may charge a flat fee for their services, others may have hourly rates. It’s best to discuss fee structures directly with the speaker or their representative to understand the pricing model.
What is the typical duration of a keynote speech and what is included?
Keynote speeches typically range from 30 to 90 minutes, with the duration determined by the speaker’s expertise, the event’s agenda, and audience preferences. Keynote speeches often include a combination of inspirational stories, practical insights, and actionable advice tailored to the event’s theme or objectives.
Does the scale of the event and audience size affect a speaker’s fee?
The scale of the event and audience size can indeed impact a speaker’s fee. Larger events with a broader reach or higher attendance may command higher fees due to increased exposure and demand. Conversely, smaller events or niche audiences may offer opportunities for more flexible pricing arrangements.
Travel expenses and other costs
Travel expenses such as transportation, accommodation, and meals are typically negotiated separately from the speaker’s fee. These costs vary depending on the speaker’s location, travel distance, and event duration. It’s important to clarify travel arrangements and expenses during the booking process to avoid misunderstandings.
Deposits and securing a booking
Many speakers require a deposit to secure a booking, with the remaining balance due closer to the event date. Deposits are often non-refundable and serve as a commitment from both parties. It’s advisable to discuss deposit requirements and payment terms with the speaker or their representative when finalizing the booking.
Additional tips and takeaways
- Virtual speaking appearances are a cost-effective alternative to high speaking fees, often 10-50% cheaper than in-person rates.
- There is typically no difference in fee for a 15-minute speech versus a 60-minute speech.
- Some motivational speakers are open to discounting their fee if hired for more than one event by the same organization.
- When browsing speakers, consider their location to keep travel costs down.
- Personal connections to your organization or event location can increase your chances of securing a renowned speaker.
- Be upfront about your needs and expectations to ensure a successful partnership.
- Speaker bureaus like Speakers Inc help guide you through the booking process to negotiate the best deal with favorable terms.
Ready to find the perfect speaker for your event? Use our advanced search feature or contact us to get started today!
View further speakers
- (33)
- Featured
- (3)
Sam Rad (Sam Radocchia) is a lifelong student of humanity – futurist, anthropologist, and entrepreneur. She is the founder of Radical Next, a meta-media studio creating transformative stories, experiences, and media productions that shape a positive future. Her upcoming book by the same name, Radical Next: Thriving in Times of Radical Change explores how “radical next ideas” and […]
- Travels from: New York, NY
- Futurists Speakers
- (7)
Alyssa Milano is a multifaceted talent in the entertainment industry, known for her dynamic presence both on and off the screen. With a career spanning over three decades, Milano has captivated audiences worldwide through her diverse acting roles and engaging persona. Beyond her impressive acting credentials, she has established herself as a sought-after event host, […]
- Travels from: Los Angeles, CA
- Celebrity Emcees
- (68)
For Inky Johnson, though, the game changed everything. A routine tackle turned into a life-threatening injury, and nothing has been normal for Inky ever since. Not with a paralyzed right arm. Not with daily pain. Not with constant physical challenges. September 9, 2006. It started as a normal college football game in Neyland Stadium. If […]
- Travels from: Atlanta, GA
- Motivational Speakers
- (15)
DJ Vtech is an American open-format DJ and Producer from Los Angeles, CA. Currently living in Las Vegas, she holds residencies at mega clubs Tao, Lavo, Tao Beach and the world renowned Encore Beach Club, sharing the decks with David Guetta, Avicii, Zedd, Diplo, DJ Snake, Lil Jon, Skrillex and many more. Vtech also travels […]
- Travels from: Las Vegas, NV
- Mobile DJ
- (29)
Andrew Busch, a distinguished economic futurist and the former 1st Chief Market Intelligence Officer for the US government, brings unparalleled expertise and insight to audiences worldwide. With a profound understanding of global economic trends and market dynamics, Andrew Busch delivers keynote addresses that enlighten, engage, and empower his audiences. Andrew boasts a rich background in […]
- Travels from: Charlotte, NC
- Futurists Speakers
- (55)
- (1)
Brittany Hodak is not just a speaker; she’s a force of nature in the world of business and entrepreneurship. With a remarkable track record of inspiring audiences worldwide, she stands as a beacon of insight, innovation, and inspiration. An international keynote speaker and an award-winning business leader, Brittany has left an indelible mark on the […]
- Travels from: Franklin, TN
- Customer Experience
- (37)
Jasmine Ellis is a Stand Up Comedian, ,Entertainment Journalist and podcast host from Arlington, Texas. Jasmine tours colleges and clubs nationally and has been featured at over a dozen of the Top comedy festivals including Moontower, 10,000 Laughs, Limestone and Black Girl Giggles.. Her Debut comedy Album Trashbaby went #1 on iTunes and has been […]
- Travels from: Los Angeles, CA
- Comedian Performers
- (10)
Dave Noll is an Emmy Award-winning creative mastermind with a remarkable career spanning decades. His visionary contributions to the television and media industry have left an indelible mark. With over 60+ television series and an astonishing 3500+ episodes to his name, Dave’s portfolio is a testament to his unparalleled talent and unwavering dedication. Co-creating the legendary CHOPPED franchise, […]
- Travels from: New York, NY
- Celebrity Speakers
Disclaimer
These remain the property of its owner and are not affiliated with or endorsed by Speakers Inc.
Fee Range Information
All talent fees exclude VAT, travel and accommodation where required.
