Zeynep Ton: Organizational Strategist
- Highlights:
- Co-Founder and President - Good Jobs Institute
- Professor of the Practice - MIT Sloan School of Management
- Author of "The Good Jobs Strategy"
- Travels from: Cambridge, MA
- **Fee range: On Request
Keynote Topics
Good Jobs Strategy
Employees can also increase sales. They know things about their local customers that no centralized system can know. They know what the customers are asking for that the store or restaurant doesn’t have.
Of course, all this requires enough time to do the daily work and engage in improvement. Many low-wage employers think that increasing labor productivity means doing as much as possible with as few people as possible all working as quickly as possible.
But key aspects of great service can’t be speeded up. An IT system may find an answer quickly, but it can’t listen to the customer’s problem more quickly or with any empathy. Nor can thinking about improvement and experimenting with countermeasures be speeded up.
Read Full Bio
Zeynep Ton is a professor, author and leading expert on operations management in retail and service businesses. She is a sought-after international keynote speaker who has spoken at major conferences worldwide on topics ranging from leadership and innovation to women in technology.
In 2017, Zeynep co-founded Good Jobs Institute, and she serves as the President. The non-profit organisation provides evaluations, workshops, and long-term collaborations to assist and support retail executives in transforming their businesses.
Zeynep has been researching and writing about business strategy for over 15 years, focusing on how companies can create good jobs and offer excellent customer service while still achieving superior returns to investors. In 2014, her work culminated in the publication of her book, The Good Jobs Strategy.
Zeynep’s research has been published in managerial and scholarly journals including Harvard Business Review, California Management Review, and Organization Science. She also wrote several Harvard Business School cases. Her work has been featured widely in the media, including The Atlantic, The New Yorker, The Washington Post, The New York Times, PBS, and NPR.
Zeynep Ton teaches MBA and executive education courses in operations management. She received several awards for excellence in teaching both at HBS and MIT Sloan. She was named one of the World’s 40 Best Business School Professors Under the Age of 40 by Poets & Quants and was featured by CNNMoney as one of eight young business school professors on the rise.
Zeynep lives in Cambridge, Massachusetts with her husband and four children. A native of Turkey, she first came to the U.S. on a volleyball scholarship from the Pennsylvania State University.
Contact us at Speakers Inc and follow us on Twitter
Zeynep Ton | Organizational Strategy
Videos
Interest to Book? Send us your enquiry
No reviews available for this post.
Talent FAQ's
Do speakers charge a flat fee or by the hour?
Speaker fees can vary depending on factors such as expertise, demand, and event specifics. While some speakers may charge a flat fee for their services, others may have hourly rates. It’s best to discuss fee structures directly with the speaker or their representative to understand the pricing model.
What is the typical duration of a keynote speech and what is included?
Keynote speeches typically range from 30 to 90 minutes, with the duration determined by the speaker’s expertise, the event’s agenda, and audience preferences. Keynote speeches often include a combination of inspirational stories, practical insights, and actionable advice tailored to the event’s theme or objectives.
Does the scale of the event and audience size affect a speaker’s fee?
The scale of the event and audience size can indeed impact a speaker’s fee. Larger events with a broader reach or higher attendance may command higher fees due to increased exposure and demand. Conversely, smaller events or niche audiences may offer opportunities for more flexible pricing arrangements.
Travel expenses and other costs
Travel expenses such as transportation, accommodation, and meals are typically negotiated separately from the speaker’s fee. These costs vary depending on the speaker’s location, travel distance, and event duration. It’s important to clarify travel arrangements and expenses during the booking process to avoid misunderstandings.
Deposits and securing a booking
Many speakers require a deposit to secure a booking, with the remaining balance due closer to the event date. Deposits are often non-refundable and serve as a commitment from both parties. It’s advisable to discuss deposit requirements and payment terms with the speaker or their representative when finalizing the booking.
Additional tips and takeaways
- Virtual speaking appearances are a cost-effective alternative to high speaking fees, often 10-50% cheaper than in-person rates.
- There is typically no difference in fee for a 15-minute speech versus a 60-minute speech.
- Some motivational speakers are open to discounting their fee if hired for more than one event by the same organization.
- When browsing speakers, consider their location to keep travel costs down.
- Personal connections to your organization or event location can increase your chances of securing a renowned speaker.
- Be upfront about your needs and expectations to ensure a successful partnership.
- Speaker bureaus like Speakers Inc help guide you through the booking process to negotiate the best deal with favorable terms.
Ready to find the perfect speaker for your event? Use our advanced search feature or contact us to get started today!
View further speakers
- (16)
Winston Ma, CFA & Esq., is an esteemed figure in the global digital economy, whose multi-faceted career has made him a sought-after speaker, advisor, and thought leader in Chinese economics and global tech investment. His journey spans roles as an investor, attorney, author, and educator, giving him a broad, yet incisive, understanding of the dynamic […]
- Travels from: New York, NY
- AI Technology Speakers
- (64)
Immaculée Ilibagiza is a remarkable and inspirational speaker whose powerful story of survival and forgiveness has resonated with audiences worldwide. A Rwandan genocide survivor, Ilibagiza’s journey from the depths of despair to becoming a leading advocate for peace and reconciliation is both moving and transformative. Her story is one of extraordinary courage and unwavering faith, […]
- Travels from: New York, NY
- Inspirational Speakers
- (51)
Erin O’Flaherty stands as a beacon of empowerment, resilience, and advocacy in the realm of professional speaking. Crowned as Miss Missouri, she brings a profound and multifaceted narrative to the stage, intertwining her journey as a LGBTQ+ advocate with her passion for suicide prevention. With a compelling presence and an unwavering commitment to her causes, […]
- Travels from: Orlando, FL
- Inspirational Speakers
- (72)
With a pivotal role in launching IBM’s Watson in 2011, a groundbreaking application of Artificial Intelligence on a global scale, Sol Rashidi has consistently been a trailblazer in the ideation, conceptualization, design, and development of Data & AI applications. Boasting over three dozen large-scale implementations and a remarkable record, Sol holds eight granted patents, with […]
- Travels from: Miami, FL
- Artificial Intelligence
- (13)
- (8)
Jones Loflin is a dynamic keynote speaker, leadership expert, and productivity coach who has spent over 25 years helping organizations and individuals navigate the challenges of leadership, change management, and productivity. With a career spanning multiple industries, including education, business consulting, and leadership development, Jones has empowered countless leaders to confidently lead their teams, foster […]
- Travels from: Charlotte, NC
- Leadership Speakers
- (27)
- (3)
Nichole Pitts is a visionary leader, strategist, and advocate for ethical business practices and diversity, equity, and inclusion (DEI) initiatives. As the founder and CEO of Ethintegrity, she brings a wealth of experience and expertise to the table, helping clients navigate the intricate landscape of ethics, compliance, and DEI with finesse and innovation. Nichole is […]
- Travels from: Atlanta, GA
- Ethics Speakers
- (30)
- (3)
Mark Black is a renowned resilience expert whose life story is a testament to the power of determination, perseverance, and the human spirit. Born with a life-threatening heart defect, Mark faced insurmountable odds from the very beginning. He underwent two open-heart surgeries before his first birthday, setting the stage for a life marked by extraordinary […]
- Travels from: Dieppe, New Brunswick
- Motivational Speakers
- (33)
Liz Brunner, a Certified Professional Coach (CPC) and the CEO and founder of Brunner Communications, has established herself as a transformative force in the realm of media and communications. With over 35 years of experience, she has honed her expertise to become a sought-after consultant for high-profile individuals and organizations looking to build powerful brand […]
- Travels from: Boston, MA
- Leadership Speakers
Disclaimer
These remain the property of its owner and are not affiliated with or endorsed by Speakers Inc.
Fee Range Information
All talent fees exclude VAT, travel and accommodation where required.
