Zeynep Ton: Organizational Strategist
- Highlights:
- Co-Founder and President - Good Jobs Institute
- Professor of the Practice - MIT Sloan School of Management
- Author of "The Good Jobs Strategy"
- Travels from: Cambridge, MA
- **Fee range: On Request
Keynote Topics
Good Jobs Strategy
Employees can also increase sales. They know things about their local customers that no centralized system can know. They know what the customers are asking for that the store or restaurant doesn’t have.
Of course, all this requires enough time to do the daily work and engage in improvement. Many low-wage employers think that increasing labor productivity means doing as much as possible with as few people as possible all working as quickly as possible.
But key aspects of great service can’t be speeded up. An IT system may find an answer quickly, but it can’t listen to the customer’s problem more quickly or with any empathy. Nor can thinking about improvement and experimenting with countermeasures be speeded up.
Read Full Bio
Zeynep Ton is a professor, author and leading expert on operations management in retail and service businesses. She is a sought-after international keynote speaker who has spoken at major conferences worldwide on topics ranging from leadership and innovation to women in technology.
In 2017, Zeynep co-founded Good Jobs Institute, and she serves as the President. The non-profit organisation provides evaluations, workshops, and long-term collaborations to assist and support retail executives in transforming their businesses.
Zeynep has been researching and writing about business strategy for over 15 years, focusing on how companies can create good jobs and offer excellent customer service while still achieving superior returns to investors. In 2014, her work culminated in the publication of her book, The Good Jobs Strategy.
Zeynep’s research has been published in managerial and scholarly journals including Harvard Business Review, California Management Review, and Organization Science. She also wrote several Harvard Business School cases. Her work has been featured widely in the media, including The Atlantic, The New Yorker, The Washington Post, The New York Times, PBS, and NPR.
Zeynep Ton teaches MBA and executive education courses in operations management. She received several awards for excellence in teaching both at HBS and MIT Sloan. She was named one of the World’s 40 Best Business School Professors Under the Age of 40 by Poets & Quants and was featured by CNNMoney as one of eight young business school professors on the rise.
Zeynep lives in Cambridge, Massachusetts with her husband and four children. A native of Turkey, she first came to the U.S. on a volleyball scholarship from the Pennsylvania State University.
Contact us at Speakers Inc and follow us on Twitter
Zeynep Ton | Organizational Strategy
Videos
Interest to Book? Send us your enquiry
No reviews available for this post.
Talent FAQ's
Do speakers charge a flat fee or by the hour?
Speaker fees can vary depending on factors such as expertise, demand, and event specifics. While some speakers may charge a flat fee for their services, others may have hourly rates. It’s best to discuss fee structures directly with the speaker or their representative to understand the pricing model.
What is the typical duration of a keynote speech and what is included?
Keynote speeches typically range from 30 to 90 minutes, with the duration determined by the speaker’s expertise, the event’s agenda, and audience preferences. Keynote speeches often include a combination of inspirational stories, practical insights, and actionable advice tailored to the event’s theme or objectives.
Does the scale of the event and audience size affect a speaker’s fee?
The scale of the event and audience size can indeed impact a speaker’s fee. Larger events with a broader reach or higher attendance may command higher fees due to increased exposure and demand. Conversely, smaller events or niche audiences may offer opportunities for more flexible pricing arrangements.
Travel expenses and other costs
Travel expenses such as transportation, accommodation, and meals are typically negotiated separately from the speaker’s fee. These costs vary depending on the speaker’s location, travel distance, and event duration. It’s important to clarify travel arrangements and expenses during the booking process to avoid misunderstandings.
Deposits and securing a booking
Many speakers require a deposit to secure a booking, with the remaining balance due closer to the event date. Deposits are often non-refundable and serve as a commitment from both parties. It’s advisable to discuss deposit requirements and payment terms with the speaker or their representative when finalizing the booking.
Additional tips and takeaways
- Virtual speaking appearances are a cost-effective alternative to high speaking fees, often 10-50% cheaper than in-person rates.
- There is typically no difference in fee for a 15-minute speech versus a 60-minute speech.
- Some motivational speakers are open to discounting their fee if hired for more than one event by the same organization.
- When browsing speakers, consider their location to keep travel costs down.
- Personal connections to your organization or event location can increase your chances of securing a renowned speaker.
- Be upfront about your needs and expectations to ensure a successful partnership.
- Speaker bureaus like Speakers Inc help guide you through the booking process to negotiate the best deal with favorable terms.
Ready to find the perfect speaker for your event? Use our advanced search feature or contact us to get started today!
View further speakers
- (10)
- (10)
Tessa Todd Morgan is a mindfulness expert, personal growth coach and accredited trainer in Emotional Intelligence. As the Founder and CEO of TRIESSENCE, Tessa has coached thousands of individuals and organizations to achieve a balance of physical, mental and spiritual wellness. In 2003, Tessa began in the professional speaking industry, and was privileged to work […]
- Travels from: Flint, TX
- Empowerment Speakers
- (34)
Katerina Cozias is an international on-camera host and live events emcee with a dynamic on-stage presence. Currently residing in Los Angeles, she is the producer & host of the morning radio talk show LA40. LA40 broadcasts digitally on LA Talk Radio. She is also a recurring host and collaborator with Afterbuzz TV, Book Circle Online, […]
- Travels from: Los Angeles, CA
- Communication Speakers
- (71)
Jason Silva is a multifaceted individual renowned for his captivating storytelling, visionary ideas, and dynamic presence both on screen and on stage. As an Emmy-nominated TV personality, filmmaker, and futurist, Jason has captured the imagination of audiences worldwide with his thought-provoking insights and impassioned delivery. Jason Silva’s journey into the realms of media and futurism […]
- Travels from: Miami, FL
- Digital Speakers
- (27)
Chef Sean Sherman has dedicated his career to supporting and promoting Indigenous food systems and Native food sovereignty. Sean’s cooking style is based on pre-colonial Indigenous food systems, using only ingredients that are native to North America. His menus are inspired by the seasons and the land, featuring traditional ingredients like bison, hand-harvested wild rice, […]
- Travels from: Minneapolis, MN
- Chefs Speakers
- (57)
Chef Brian Malarkey is a culinary virtuoso known for his expertise in modern American cuisine. With an illustrious career marked by innovation and creativity, he has left an indelible mark on the culinary world. Malarkey’s unique approach to cooking involves blending diverse flavors and techniques, resulting in dishes that are not only delicious but also […]
- Travels from: San Diego, CA
- Chefs Speakers
- (9)
Kerri Strug vaulted into Olympic history with her courageous performance during the 1996 Olympic Games in Atlanta. With the world watching, she executed a near-flawless vault on an injured ankle, securing the first-ever team gold medal for the U.S. women’s gymnastics team. Her determination and resilience in that defining moment made her an American hero, […]
- Travels from: Phoenix, AZ
- Summer Olympians
- (28)
Barb Stuckey has been at Mattson since 1997, and is currently President and Chief Innovation Officer at the country’s most successful independent developer of foods and beverages for the retail foods and chain restaurant industries. Barb is known as a taste, food trend, innovation, consumer insights, and product development expert. As part of Barb’s role […]
- Travels from: San Francisco, CA
- Workplace Wellness
- (109)
Lisa Argen is a seasoned meteorologist and news personality, boasting a career spanning two decades in the field of journalism. Throughout her tenure, she has garnered a reputation for her dedication to delivering accurate and insightful meteorological updates to audiences across various platforms. Lisa’s contributions to the field of broadcast meteorology have been widely recognized […]
- Travels from: San Francisco, CA
- News Anchors
Disclaimer
These remain the property of its owner and are not affiliated with or endorsed by Speakers Inc.
Fee Range Information
All talent fees exclude VAT, travel and accommodation where required.
