Zeynep Ton: Organizational Strategist
- Highlights:
- Co-Founder and President - Good Jobs Institute
- Professor of the Practice - MIT Sloan School of Management
- Author of "The Good Jobs Strategy"
- Travels from: Cambridge, MA
- **Fee range: On Request
Keynote Topics
Good Jobs Strategy
Employees can also increase sales. They know things about their local customers that no centralized system can know. They know what the customers are asking for that the store or restaurant doesn’t have.
Of course, all this requires enough time to do the daily work and engage in improvement. Many low-wage employers think that increasing labor productivity means doing as much as possible with as few people as possible all working as quickly as possible.
But key aspects of great service can’t be speeded up. An IT system may find an answer quickly, but it can’t listen to the customer’s problem more quickly or with any empathy. Nor can thinking about improvement and experimenting with countermeasures be speeded up.
Read Full Bio
Zeynep Ton is a professor, author and leading expert on operations management in retail and service businesses. She is a sought-after international keynote speaker who has spoken at major conferences worldwide on topics ranging from leadership and innovation to women in technology.
In 2017, Zeynep co-founded Good Jobs Institute, and she serves as the President. The non-profit organisation provides evaluations, workshops, and long-term collaborations to assist and support retail executives in transforming their businesses.
Zeynep has been researching and writing about business strategy for over 15 years, focusing on how companies can create good jobs and offer excellent customer service while still achieving superior returns to investors. In 2014, her work culminated in the publication of her book, The Good Jobs Strategy.
Zeynep’s research has been published in managerial and scholarly journals including Harvard Business Review, California Management Review, and Organization Science. She also wrote several Harvard Business School cases. Her work has been featured widely in the media, including The Atlantic, The New Yorker, The Washington Post, The New York Times, PBS, and NPR.
Zeynep Ton teaches MBA and executive education courses in operations management. She received several awards for excellence in teaching both at HBS and MIT Sloan. She was named one of the World’s 40 Best Business School Professors Under the Age of 40 by Poets & Quants and was featured by CNNMoney as one of eight young business school professors on the rise.
Zeynep lives in Cambridge, Massachusetts with her husband and four children. A native of Turkey, she first came to the U.S. on a volleyball scholarship from the Pennsylvania State University.
Contact us at Speakers Inc and follow us on Twitter
Zeynep Ton | Organizational Strategy
Videos
Interest to Book? Send us your enquiry
No reviews available for this post.
Talent Resources
View Media Kit
Talent resources available for download
In order to view the below you must be logged in.
- Powerpoint Slide – For meeting and event planners
- Gallery Images
- High Resolution Images
- PDF Files
- Books and Magazine Links
- Music List
- Podcast Shows
- Courses
- + more
Talent FAQ's
Do speakers charge a flat fee or by the hour?
Speaker fees can vary depending on factors such as expertise, demand, and event specifics. While some speakers may charge a flat fee for their services, others may have hourly rates. It’s best to discuss fee structures directly with the speaker or their representative to understand the pricing model.
What is the typical duration of a keynote speech and what is included?
Keynote speeches typically range from 30 to 90 minutes, with the duration determined by the speaker’s expertise, the event’s agenda, and audience preferences. Keynote speeches often include a combination of inspirational stories, practical insights, and actionable advice tailored to the event’s theme or objectives.
Does the scale of the event and audience size affect a speaker’s fee?
The scale of the event and audience size can indeed impact a speaker’s fee. Larger events with a broader reach or higher attendance may command higher fees due to increased exposure and demand. Conversely, smaller events or niche audiences may offer opportunities for more flexible pricing arrangements.
Travel expenses and other costs
Travel expenses such as transportation, accommodation, and meals are typically negotiated separately from the speaker’s fee. These costs vary depending on the speaker’s location, travel distance, and event duration. It’s important to clarify travel arrangements and expenses during the booking process to avoid misunderstandings.
Deposits and securing a booking
Many speakers require a deposit to secure a booking, with the remaining balance due closer to the event date. Deposits are often non-refundable and serve as a commitment from both parties. It’s advisable to discuss deposit requirements and payment terms with the speaker or their representative when finalizing the booking.
Additional tips and takeaways
- Virtual speaking appearances are a cost-effective alternative to high speaking fees, often 10-50% cheaper than in-person rates.
- There is typically no difference in fee for a 15-minute speech versus a 60-minute speech.
- Some motivational speakers are open to discounting their fee if hired for more than one event by the same organization.
- When browsing speakers, consider their location to keep travel costs down.
- Personal connections to your organization or event location can increase your chances of securing a renowned speaker.
- Be upfront about your needs and expectations to ensure a successful partnership.
- Speaker bureaus like Speakers Inc help guide you through the booking process to negotiate the best deal with favorable terms.
Ready to find the perfect speaker for your event? Use our advanced search feature or contact us to get started today!
View further speakers
- (257)
- (6)
Erin Hatzikostas is a former Corporate CEO turned Professional Pot-Stirrer. Erin is an internationally recognized leader on the impact of authenticity in the workplace. She is the founder of b Authentic Inc, where she’s leading a movement to eradicate the workplace of its BS and make it a fundamentally more authentic place. She is a […]
- Travels from: Marlborough, CT
- Leadership Speakers
- (14)
David Horsager, MA, CSP, CPAE, is an internationally recognized authority on trust, CEO of Trust Edge Leadership Institute, and national bestselling author of The Trust Edge. He is the inventor of the Enterprise Trust Index™ and serves as the director of one of the nation’s foremost trust studies: The Trust Outlook™. Horsager has dedicated his […]
- Travels from: Saint Paul, MN
- Leadership Speakers
- (13)
As the founder of the internationally-acclaimed wellness brand Drunk Yoga® (now The Uplift Center), Eli Walker pioneered the wellness entertainment movement to bridge the gap between #selfcare and #communitycare. Now, Eli helps organizations and individuals do the same: break the rules to get over themselves, engage community and spark radical belonging through the power of play. When you […]
- Travels from: New York, NY
- Workplace Wellness
- (12)
- (4)
Blake Morgan is renowned for her insightful perspectives, strategic acumen, and visionary approach. As a keynote speaker, author, and board member, she leverages her profound expertise to guide organizations toward excellence in customer engagement and business growth. With a deep understanding of emerging technologies and consumer trends, Blake is at the forefront of shaping the […]
- Travels from: Calabasas, CA
- Futurists Speakers
- (66)
- (4)
With a transformative journey from debilitating stage fright to becoming an esteemed figure in broadcast journalism, Kerry Barrett stands as a beacon of inspiration for aspiring speakers and professionals alike. Over two decades, Kerry has etched her mark as an Emmy-award winning network news anchor, host, and reporter, honing her craft in the intense spotlight […]
- Travels from: New York, NY
- Event Emcee
- (38)
Barb Stuckey has been at Mattson since 1997, and is currently President and Chief Innovation Officer at the country’s most successful independent developer of foods and beverages for the retail foods and chain restaurant industries. Barb is known as a taste, food trend, innovation, consumer insights, and product development expert. As part of Barb’s role […]
- Travels from: San Francisco, CA
- Workplace Wellness
- (13)
Sara Blakely is the Founder and Executive Chairwoman of SPANX. She revolutionized the undergarment industry with just $5,000 and a “lucky” red backpack and turned it into a global brand known for inventing smarter, more comfortable solutions. Sara was named one of TIME Magazine’s 100 Most Influential People in the world and was featured on […]
- Travels from: Atlanta, GA
- Innovation Speakers
- (45)
Sybil Clark Amuti stands as a beacon of inspiration, a catalyst for change, and a bridge between people and their potential. With a magnetic presence, an unwavering commitment to empowerment, and a passion for fostering connections, Sybil has carved a distinctive niche as an event host, on-air personality, and community builder. Sybil Clark Amuti is […]
- Travels from: Los Angeles, CA
- Event Emcee
Disclaimer
These remain the property of its owner and are not affiliated with or endorsed by Speakers Inc.
Fee Range Information
All talent fees exclude VAT, travel and accommodation where required.
