Zeynep Ton: Organizational Strategist
- Highlights:
- Co-Founder and President - Good Jobs Institute
- Professor of the Practice - MIT Sloan School of Management
- Author of "The Good Jobs Strategy"
- Travels from: Cambridge, MA
- **Fee range: On Request
Keynote Topics
Good Jobs Strategy
Employees can also increase sales. They know things about their local customers that no centralized system can know. They know what the customers are asking for that the store or restaurant doesn’t have.
Of course, all this requires enough time to do the daily work and engage in improvement. Many low-wage employers think that increasing labor productivity means doing as much as possible with as few people as possible all working as quickly as possible.
But key aspects of great service can’t be speeded up. An IT system may find an answer quickly, but it can’t listen to the customer’s problem more quickly or with any empathy. Nor can thinking about improvement and experimenting with countermeasures be speeded up.
Read Full Bio
Zeynep Ton is a professor, author and leading expert on operations management in retail and service businesses. She is a sought-after international keynote speaker who has spoken at major conferences worldwide on topics ranging from leadership and innovation to women in technology.
In 2017, Zeynep co-founded Good Jobs Institute, and she serves as the President. The non-profit organisation provides evaluations, workshops, and long-term collaborations to assist and support retail executives in transforming their businesses.
Zeynep has been researching and writing about business strategy for over 15 years, focusing on how companies can create good jobs and offer excellent customer service while still achieving superior returns to investors. In 2014, her work culminated in the publication of her book, The Good Jobs Strategy.
Zeynep’s research has been published in managerial and scholarly journals including Harvard Business Review, California Management Review, and Organization Science. She also wrote several Harvard Business School cases. Her work has been featured widely in the media, including The Atlantic, The New Yorker, The Washington Post, The New York Times, PBS, and NPR.
Zeynep Ton teaches MBA and executive education courses in operations management. She received several awards for excellence in teaching both at HBS and MIT Sloan. She was named one of the World’s 40 Best Business School Professors Under the Age of 40 by Poets & Quants and was featured by CNNMoney as one of eight young business school professors on the rise.
Zeynep lives in Cambridge, Massachusetts with her husband and four children. A native of Turkey, she first came to the U.S. on a volleyball scholarship from the Pennsylvania State University.
Contact us at Speakers Inc and follow us on Twitter
Zeynep Ton | Organizational Strategy
Videos
Interest to Book? Send us your enquiry
No reviews available for this post.
Talent FAQ's
Do speakers charge a flat fee or by the hour?
Speaker fees can vary depending on factors such as expertise, demand, and event specifics. While some speakers may charge a flat fee for their services, others may have hourly rates. It’s best to discuss fee structures directly with the speaker or their representative to understand the pricing model.
What is the typical duration of a keynote speech and what is included?
Keynote speeches typically range from 30 to 90 minutes, with the duration determined by the speaker’s expertise, the event’s agenda, and audience preferences. Keynote speeches often include a combination of inspirational stories, practical insights, and actionable advice tailored to the event’s theme or objectives.
Does the scale of the event and audience size affect a speaker’s fee?
The scale of the event and audience size can indeed impact a speaker’s fee. Larger events with a broader reach or higher attendance may command higher fees due to increased exposure and demand. Conversely, smaller events or niche audiences may offer opportunities for more flexible pricing arrangements.
Travel expenses and other costs
Travel expenses such as transportation, accommodation, and meals are typically negotiated separately from the speaker’s fee. These costs vary depending on the speaker’s location, travel distance, and event duration. It’s important to clarify travel arrangements and expenses during the booking process to avoid misunderstandings.
Deposits and securing a booking
Many speakers require a deposit to secure a booking, with the remaining balance due closer to the event date. Deposits are often non-refundable and serve as a commitment from both parties. It’s advisable to discuss deposit requirements and payment terms with the speaker or their representative when finalizing the booking.
Additional tips and takeaways
- Virtual speaking appearances are a cost-effective alternative to high speaking fees, often 10-50% cheaper than in-person rates.
- There is typically no difference in fee for a 15-minute speech versus a 60-minute speech.
- Some motivational speakers are open to discounting their fee if hired for more than one event by the same organization.
- When browsing speakers, consider their location to keep travel costs down.
- Personal connections to your organization or event location can increase your chances of securing a renowned speaker.
- Be upfront about your needs and expectations to ensure a successful partnership.
- Speaker bureaus like Speakers Inc help guide you through the booking process to negotiate the best deal with favorable terms.
Ready to find the perfect speaker for your event? Use our advanced search feature or contact us to get started today!
View further speakers
- (36)
Triple Emmy-Winning Journalist and Bestselling Author Gaby Natale is on a mission to awaken the PIONEER spirit in each of us. Gaby stands as a trailblazer in the entertainment industry, possessing not only the creative prowess but also the entrepreneurial acumen to carve her path. As one of the few women who own the rights […]
- Travels from: Fort Worth. TX
- Hispanic Speakers
- (18)
John Kippen is a Magician , Mentalist , Corporate Speaker and a master storyteller. He not only entertains, but inspires audiences. John suffered partial facial paralysis after a successful brain tumor removal surgery in 2002. He demonstrates how performing Magic allowed him to regain his self confidence after his surgery. As you watch him perform, […]
- Travels from: Los Angeles, CA
- Motivational Speakers
- (12)
Tim Ferriss is a globally recognized thought leader in productivity, personal growth, and lifestyle design. As the author of five #1 New York Times and Wall Street Journal bestsellers including The 4-Hour Workweek, Tools of Titans, and Tribe of Mentors, his books have sold millions of copies and been translated into over 40 languages. Renowned […]
- Travels from: Austin, TX
- Leadership Speakers
- (10)
Born in his native Scotland, Jordan Campbell excels in engaging audiences in a professional & interactive fashion – in Atlanta & across the USA. An award-winning Event & TV Host, Emcee & Auctioneer, Jordan loves to connect with guests in a professional & lively fashion. Having spoken in front of the British Royal Family & […]
- Travels from: Atlanta, GA
- Event Emcee
- (18)
Donna Maine is an LA-based clean, corporate comedian and comedy writer (or less clean, depending on situation) who performs across the country. Her comedic insights run the gamut; including relationships, kids, medical background, and coping with middle-age in a post-millennial world. Donna has been bringing the laughter to all the major comedy clubs, the Burbank […]
- Travels from: Los Angeles, CA
- Comedian Performers
- (36)
- (3)
Scott McKain is internationally recognized as a premier keynote speaker, bestselling author, and thought leader, Scott has built his career helping individuals and organizations stand out in a crowded marketplace. With a captivating style and powerful insights, he has left an indelible mark on audiences worldwide by showing them how to rise above sameness and […]
- Travels from: Las Vegas, NV
- Customer Experience
- (62)
Diana Nyad, a name synonymous with unyielding determination and indomitable spirit, is a true embodiment of the human potential to overcome seemingly insurmountable challenges. Her remarkable journey to become the first person to swim from Cuba to Florida without a shark cage is a testament to her unshakable resolve, resilience, and a lifelong commitment to […]
- Travels from: Los Angeles, CA
- Motivational Speakers
- (50)
Margaret Brennan has reported on politics, international affairs, and global markets for nearly two decades. Currently the moderator of CBS News’ Face the Nation and the network’s senior foreign affairs correspondent, she is one of the most visible faces in political news today and only the second-ever female host of the 63-year-old program. Brennan focuses […]
- Travels from: Washington, DC
- Journalism Speakers
Disclaimer
These remain the property of its owner and are not affiliated with or endorsed by Speakers Inc.
Fee Range Information
All talent fees exclude VAT, travel and accommodation where required.
