Zeynep Ton: Organizational Strategist
- Highlights:
- Co-Founder and President - Good Jobs Institute
- Professor of the Practice - MIT Sloan School of Management
- Author of "The Good Jobs Strategy"
- Travels from: Cambridge, MA
- **Fee range: On Request
Keynote Topics
Good Jobs Strategy
Employees can also increase sales. They know things about their local customers that no centralized system can know. They know what the customers are asking for that the store or restaurant doesn’t have.
Of course, all this requires enough time to do the daily work and engage in improvement. Many low-wage employers think that increasing labor productivity means doing as much as possible with as few people as possible all working as quickly as possible.
But key aspects of great service can’t be speeded up. An IT system may find an answer quickly, but it can’t listen to the customer’s problem more quickly or with any empathy. Nor can thinking about improvement and experimenting with countermeasures be speeded up.
Read Full Bio
Zeynep Ton is a professor, author and leading expert on operations management in retail and service businesses. She is a sought-after international keynote speaker who has spoken at major conferences worldwide on topics ranging from leadership and innovation to women in technology.
In 2017, Zeynep co-founded Good Jobs Institute, and she serves as the President. The non-profit organisation provides evaluations, workshops, and long-term collaborations to assist and support retail executives in transforming their businesses.
Zeynep has been researching and writing about business strategy for over 15 years, focusing on how companies can create good jobs and offer excellent customer service while still achieving superior returns to investors. In 2014, her work culminated in the publication of her book, The Good Jobs Strategy.
Zeynep’s research has been published in managerial and scholarly journals including Harvard Business Review, California Management Review, and Organization Science. She also wrote several Harvard Business School cases. Her work has been featured widely in the media, including The Atlantic, The New Yorker, The Washington Post, The New York Times, PBS, and NPR.
Zeynep Ton teaches MBA and executive education courses in operations management. She received several awards for excellence in teaching both at HBS and MIT Sloan. She was named one of the World’s 40 Best Business School Professors Under the Age of 40 by Poets & Quants and was featured by CNNMoney as one of eight young business school professors on the rise.
Zeynep lives in Cambridge, Massachusetts with her husband and four children. A native of Turkey, she first came to the U.S. on a volleyball scholarship from the Pennsylvania State University.
Contact us at Speakers Inc and follow us on Twitter
Zeynep Ton | Organizational Strategy
Videos
Interest to Book? Send us your enquiry
No reviews available for this post.
Talent FAQ's
Do speakers charge a flat fee or by the hour?
Speaker fees can vary depending on factors such as expertise, demand, and event specifics. While some speakers may charge a flat fee for their services, others may have hourly rates. It’s best to discuss fee structures directly with the speaker or their representative to understand the pricing model.
What is the typical duration of a keynote speech and what is included?
Keynote speeches typically range from 30 to 90 minutes, with the duration determined by the speaker’s expertise, the event’s agenda, and audience preferences. Keynote speeches often include a combination of inspirational stories, practical insights, and actionable advice tailored to the event’s theme or objectives.
Does the scale of the event and audience size affect a speaker’s fee?
The scale of the event and audience size can indeed impact a speaker’s fee. Larger events with a broader reach or higher attendance may command higher fees due to increased exposure and demand. Conversely, smaller events or niche audiences may offer opportunities for more flexible pricing arrangements.
Travel expenses and other costs
Travel expenses such as transportation, accommodation, and meals are typically negotiated separately from the speaker’s fee. These costs vary depending on the speaker’s location, travel distance, and event duration. It’s important to clarify travel arrangements and expenses during the booking process to avoid misunderstandings.
Deposits and securing a booking
Many speakers require a deposit to secure a booking, with the remaining balance due closer to the event date. Deposits are often non-refundable and serve as a commitment from both parties. It’s advisable to discuss deposit requirements and payment terms with the speaker or their representative when finalizing the booking.
Additional tips and takeaways
- Virtual speaking appearances are a cost-effective alternative to high speaking fees, often 10-50% cheaper than in-person rates.
- There is typically no difference in fee for a 15-minute speech versus a 60-minute speech.
- Some motivational speakers are open to discounting their fee if hired for more than one event by the same organization.
- When browsing speakers, consider their location to keep travel costs down.
- Personal connections to your organization or event location can increase your chances of securing a renowned speaker.
- Be upfront about your needs and expectations to ensure a successful partnership.
- Speaker bureaus like Speakers Inc help guide you through the booking process to negotiate the best deal with favorable terms.
Ready to find the perfect speaker for your event? Use our advanced search feature or contact us to get started today!
View further speakers
- (16)
- Featured
Scott Galloway is a distinguished professor, entrepreneur, and author renowned for his incisive analysis of business and technology trends. As a Professor of Marketing at NYU’s Stern School of Business, he has been recognized among the world’s best business professors by Poets & Quants. Scott has founded nine companies, including Prophet, RedEnvelope, L2, and Section, where […]
- Travels from: New York, NY
- Marketing Speakers
- (9)
Cirque Mirage, LLC LED Strolling Walking Tables is perfect for a welcome cocktail or appetizers. This act can roam around your event. Each performer can have a custom costume to go with your special theme. Great for almost every theme some of our favorites are Space, Black tie Las Vegas, Glow Party, Birthdays. Transform your […]
- Travels from: Los Angeles, CA
- Speciality Acts
- (44)
With a trailblazing spirit and a commitment to excellence, Carey Lohrenz has soared to remarkable heights both in the sky and on the ground. As the first female F-14 Tomcat pilot in the United States Navy, Carey shattered stereotypes and paved the way for women in military aviation. Her journey is not just one of […]
- Travels from: Excelsior, MN
- Aviation Speakers
- (13)
- Featured
Carme Artigas is a global expert in Big Data, AI, and technological innovations with over 25 years of experience in management, executive, and technological positions. She is the co-founder and former CEO of Synergic Partners, which was acquired by Telefonica in 2015. She is currently a Senior Fellow at Harvard’s Belfer Centre and an Ambassador for ‘Women in […]
- Travels from: Madrid, Spain
- Artificial Intelligence
- (14)
Merit Kahn, CSP, a keynote speaker on sales transformation, bringing over two decades of expertise to stages around the globe. As the CEO of SELLect Sales Development, she has dedicated her career to helping professionals in every industry shift their mindset, master the sales conversation, and SELLect their ideal clients. Known for her engaging delivery […]
- Travels from: Aurora, CO
- Sales Speakers
- (75)
In a world where business leaders are lauded for being cutthroat, Marcus does it all with heart and compassion for the people, process and product he aspires to elevate. But as with many success stories, his road has not always been an easy one. If you or your client is looking for an interactive Business […]
- Travels from: Chicago, IL
- Business Speakers
- (15)
Shasta Nelson is a pioneering force in social relationship building, providing insights and guidance on how to cultivate meaningful connections in personal and professional life. With over a decade of experience in friendship development and workplace engagement, Nelson is renowned for her ability to help individuals and organizations understand the art and science of connection. […]
- Travels from: Grass Valley, CA
- Culture Speakers
- (44)
Erin King is a dynamic force in motivational speaking and energy management. Recognized by SUCCESS Magazine as one of the “Top 10 Must-See Motivational Speakers,” alongside luminaries like Jay Shetty and Mel Robbins, Erin has solidified her reputation as a leading expert in unlocking what she calls “Big Deal Energy®.” As the Chief Energy Officer […]
- Travels from: Laguna Beach, CA
- Leadership Speakers
Disclaimer
These remain the property of its owner and are not affiliated with or endorsed by Speakers Inc.
Fee Range Information
All talent fees exclude VAT, travel and accommodation where required.
