Zeynep Ton: Organizational Strategist
- Highlights:
- Co-Founder and President - Good Jobs Institute
- Professor of the Practice - MIT Sloan School of Management
- Author of "The Good Jobs Strategy"
- Travels from: Cambridge, MA
- **Fee range: On Request
Keynote Topics
Good Jobs Strategy
Employees can also increase sales. They know things about their local customers that no centralized system can know. They know what the customers are asking for that the store or restaurant doesn’t have.
Of course, all this requires enough time to do the daily work and engage in improvement. Many low-wage employers think that increasing labor productivity means doing as much as possible with as few people as possible all working as quickly as possible.
But key aspects of great service can’t be speeded up. An IT system may find an answer quickly, but it can’t listen to the customer’s problem more quickly or with any empathy. Nor can thinking about improvement and experimenting with countermeasures be speeded up.
Read Full Bio
Zeynep Ton is a professor, author and leading expert on operations management in retail and service businesses. She is a sought-after international keynote speaker who has spoken at major conferences worldwide on topics ranging from leadership and innovation to women in technology.
In 2017, Zeynep co-founded Good Jobs Institute, and she serves as the President. The non-profit organisation provides evaluations, workshops, and long-term collaborations to assist and support retail executives in transforming their businesses.
Zeynep has been researching and writing about business strategy for over 15 years, focusing on how companies can create good jobs and offer excellent customer service while still achieving superior returns to investors. In 2014, her work culminated in the publication of her book, The Good Jobs Strategy.
Zeynep’s research has been published in managerial and scholarly journals including Harvard Business Review, California Management Review, and Organization Science. She also wrote several Harvard Business School cases. Her work has been featured widely in the media, including The Atlantic, The New Yorker, The Washington Post, The New York Times, PBS, and NPR.
Zeynep Ton teaches MBA and executive education courses in operations management. She received several awards for excellence in teaching both at HBS and MIT Sloan. She was named one of the World’s 40 Best Business School Professors Under the Age of 40 by Poets & Quants and was featured by CNNMoney as one of eight young business school professors on the rise.
Zeynep lives in Cambridge, Massachusetts with her husband and four children. A native of Turkey, she first came to the U.S. on a volleyball scholarship from the Pennsylvania State University.
Contact us at Speakers Inc and follow us on Twitter
Zeynep Ton | Organizational Strategy
Videos
Interest to Book? Send us your enquiry
No reviews available for this post.
Talent FAQ's
Do speakers charge a flat fee or by the hour?
Speaker fees can vary depending on factors such as expertise, demand, and event specifics. While some speakers may charge a flat fee for their services, others may have hourly rates. It’s best to discuss fee structures directly with the speaker or their representative to understand the pricing model.
What is the typical duration of a keynote speech and what is included?
Keynote speeches typically range from 30 to 90 minutes, with the duration determined by the speaker’s expertise, the event’s agenda, and audience preferences. Keynote speeches often include a combination of inspirational stories, practical insights, and actionable advice tailored to the event’s theme or objectives.
Does the scale of the event and audience size affect a speaker’s fee?
The scale of the event and audience size can indeed impact a speaker’s fee. Larger events with a broader reach or higher attendance may command higher fees due to increased exposure and demand. Conversely, smaller events or niche audiences may offer opportunities for more flexible pricing arrangements.
Travel expenses and other costs
Travel expenses such as transportation, accommodation, and meals are typically negotiated separately from the speaker’s fee. These costs vary depending on the speaker’s location, travel distance, and event duration. It’s important to clarify travel arrangements and expenses during the booking process to avoid misunderstandings.
Deposits and securing a booking
Many speakers require a deposit to secure a booking, with the remaining balance due closer to the event date. Deposits are often non-refundable and serve as a commitment from both parties. It’s advisable to discuss deposit requirements and payment terms with the speaker or their representative when finalizing the booking.
Additional tips and takeaways
- Virtual speaking appearances are a cost-effective alternative to high speaking fees, often 10-50% cheaper than in-person rates.
- There is typically no difference in fee for a 15-minute speech versus a 60-minute speech.
- Some motivational speakers are open to discounting their fee if hired for more than one event by the same organization.
- When browsing speakers, consider their location to keep travel costs down.
- Personal connections to your organization or event location can increase your chances of securing a renowned speaker.
- Be upfront about your needs and expectations to ensure a successful partnership.
- Speaker bureaus like Speakers Inc help guide you through the booking process to negotiate the best deal with favorable terms.
Ready to find the perfect speaker for your event? Use our advanced search feature or contact us to get started today!
View further speakers
- (25)
Emmitt Smith is more than a football legend; he’s a multifaceted entrepreneur, bestselling author, and sought-after motivational speaker. With a career that spans beyond the gridiron, Smith has cemented his legacy as one of the most influential figures in both sports and business. Emmitt Smith | Football Legend From his record-breaking achievements on the football […]
- Travels from: Dallas, TX
- Sporting Speakers
- (12)
- (15)
Brett StClair stands at the forefront of digital innovation and artificial intelligence, boasting a career that bridges the gap between cutting-edge technology and strategic business transformation. With a rich history as an Ex-Googler, Brett has seamlessly transitioned into the world of digital banking and now serves as the CEO of Teraflow.ai, a company that is […]
- Travels from: New York, NY
- Digital Speakers
- (16)
Silvia Garcia, the former International Marketing Director and President of the Happiness Institute at Coca-Cola, is a pioneer in the field of understanding how emotions impact consumer and employee behavior. With her unparalleled expertise, she has inspired millions to revolutionize their approach to sales, customer retention, relationship-building, leadership, and overall success. Silvia Garcia’s insights have […]
- Travels from: Lille, France
- Happiness Speakers
- (27)
Amal Clooney is an internationally renowned human rights lawyer, author, and keynote speaker who inspires audiences with her profound dedication to justice, equality, and the rule of law. Known for her groundbreaking legal work and passionate advocacy, Amal has represented individuals, governments, and organizations in high-profile cases before the International Criminal Court, the European Court […]
- Travels from: London, UK
- Human Rights
- (76)
James Clear is a name synonymous with transformative change and personal growth. As a personal development keynote speaker and the New York Times bestselling author of “Atomic Habits,” Clear has inspired millions with his practical and insightful approach to building better habits and achieving long-term success. His work transcends the typical self-help genre, offering actionable […]
- Travels from: Columbus, OH
- Motivational Speakers
- (16)
Caroline Rose is a remarkable individual, a beacon of resilience who has faced life’s most daunting challenges with unwavering strength and determination. At the young age of 27, Caroline, a pre-med student at USC, received the devastating diagnosis of Stage IV, highly aggressive, incurable non-Hodgkin’s lymphoma. This news came at a time when she was […]
- Travels from: Austin, TX
- Inspirational Speakers
- (60)
Larry Weaver is a nationally-touring funny speaker and clean comedian. He delivers 100% clean humor that is highly professional, culturally sensitive, and hilariously funny. Larry grew up in the rural village of Saxapahaw, NC and spent much of his childhood working (involuntarily) on his uncle’s farm. From topping tobacco, to picking beans, to shucking corn, […]
- Travels from: Cary, NC
- Motivational Speakers
- (30)
Mariana Atencio is a dynamic force in the world of journalism, renowned for her insightful reporting, captivating storytelling, and empowering message of authenticity. As a Peabody award–winning journalist, author, and speaker, Mariana has garnered widespread acclaim for her ability to navigate complex global issues with compassion and clarity. Her unwavering commitment to truth-telling and her […]
- Travels from: Miami, FL
- Event Emcee
Disclaimer
These remain the property of its owner and are not affiliated with or endorsed by Speakers Inc.
Fee Range Information
All talent fees exclude VAT, travel and accommodation where required.
