Zeynep Ton: Organizational Strategist
- Highlights:
- Co-Founder and President - Good Jobs Institute
- Professor of the Practice - MIT Sloan School of Management
- Author of "The Good Jobs Strategy"
- Travels from: Cambridge, MA
- **Fee range: On Request
Keynote Topics
Good Jobs Strategy
Employees can also increase sales. They know things about their local customers that no centralized system can know. They know what the customers are asking for that the store or restaurant doesn’t have.
Of course, all this requires enough time to do the daily work and engage in improvement. Many low-wage employers think that increasing labor productivity means doing as much as possible with as few people as possible all working as quickly as possible.
But key aspects of great service can’t be speeded up. An IT system may find an answer quickly, but it can’t listen to the customer’s problem more quickly or with any empathy. Nor can thinking about improvement and experimenting with countermeasures be speeded up.
Read Full Bio
Zeynep Ton is a professor, author and leading expert on operations management in retail and service businesses. She is a sought-after international keynote speaker who has spoken at major conferences worldwide on topics ranging from leadership and innovation to women in technology.
In 2017, Zeynep co-founded Good Jobs Institute, and she serves as the President. The non-profit organisation provides evaluations, workshops, and long-term collaborations to assist and support retail executives in transforming their businesses.
Zeynep has been researching and writing about business strategy for over 15 years, focusing on how companies can create good jobs and offer excellent customer service while still achieving superior returns to investors. In 2014, her work culminated in the publication of her book, The Good Jobs Strategy.
Zeynep’s research has been published in managerial and scholarly journals including Harvard Business Review, California Management Review, and Organization Science. She also wrote several Harvard Business School cases. Her work has been featured widely in the media, including The Atlantic, The New Yorker, The Washington Post, The New York Times, PBS, and NPR.
Zeynep Ton teaches MBA and executive education courses in operations management. She received several awards for excellence in teaching both at HBS and MIT Sloan. She was named one of the World’s 40 Best Business School Professors Under the Age of 40 by Poets & Quants and was featured by CNNMoney as one of eight young business school professors on the rise.
Zeynep lives in Cambridge, Massachusetts with her husband and four children. A native of Turkey, she first came to the U.S. on a volleyball scholarship from the Pennsylvania State University.
Contact us at Speakers Inc and follow us on Twitter
Zeynep Ton | Organizational Strategy
Videos
Interest to Book? Send us your enquiry
No reviews available for this post.
Talent FAQ's
Do speakers charge a flat fee or by the hour?
Speaker fees can vary depending on factors such as expertise, demand, and event specifics. While some speakers may charge a flat fee for their services, others may have hourly rates. It’s best to discuss fee structures directly with the speaker or their representative to understand the pricing model.
What is the typical duration of a keynote speech and what is included?
Keynote speeches typically range from 30 to 90 minutes, with the duration determined by the speaker’s expertise, the event’s agenda, and audience preferences. Keynote speeches often include a combination of inspirational stories, practical insights, and actionable advice tailored to the event’s theme or objectives.
Does the scale of the event and audience size affect a speaker’s fee?
The scale of the event and audience size can indeed impact a speaker’s fee. Larger events with a broader reach or higher attendance may command higher fees due to increased exposure and demand. Conversely, smaller events or niche audiences may offer opportunities for more flexible pricing arrangements.
Travel expenses and other costs
Travel expenses such as transportation, accommodation, and meals are typically negotiated separately from the speaker’s fee. These costs vary depending on the speaker’s location, travel distance, and event duration. It’s important to clarify travel arrangements and expenses during the booking process to avoid misunderstandings.
Deposits and securing a booking
Many speakers require a deposit to secure a booking, with the remaining balance due closer to the event date. Deposits are often non-refundable and serve as a commitment from both parties. It’s advisable to discuss deposit requirements and payment terms with the speaker or their representative when finalizing the booking.
Additional tips and takeaways
- Virtual speaking appearances are a cost-effective alternative to high speaking fees, often 10-50% cheaper than in-person rates.
- There is typically no difference in fee for a 15-minute speech versus a 60-minute speech.
- Some motivational speakers are open to discounting their fee if hired for more than one event by the same organization.
- When browsing speakers, consider their location to keep travel costs down.
- Personal connections to your organization or event location can increase your chances of securing a renowned speaker.
- Be upfront about your needs and expectations to ensure a successful partnership.
- Speaker bureaus like Speakers Inc help guide you through the booking process to negotiate the best deal with favorable terms.
Ready to find the perfect speaker for your event? Use our advanced search feature or contact us to get started today!
View further speakers
- (34)
Marco Tempest is an internationally renowned magician who blends illusion, technology, and storytelling to create unforgettable experiences. With a unique blend of expertise in both traditional magic and cutting-edge technology, Tempest has established himself as a pioneer in the field of techno-magic, captivating audiences at conferences, corporate events, and high-profile gatherings around the world. His work […]
- Travels from: New York, NY
- Motivational Speakers
- (24)
Chris Voss, a celebrated keynote speaker, author, and former FBI Lead International Kidnapping Negotiator, brings a wealth of negotiation expertise and insights to audiences worldwide. Known for his powerful presentations on the science of influence and high-stakes negotiation, Chris has successfully transformed complex negotiation strategies into actionable, real-world tactics for leaders, executives, and teams. With […]
- Travels from: Washington, DC
- Conflict Management
- (41)
Jasmine Ellis is a Stand Up Comedian, ,Entertainment Journalist and podcast host from Arlington, Texas. Jasmine tours colleges and clubs nationally and has been featured at over a dozen of the Top comedy festivals including Moontower, 10,000 Laughs, Limestone and Black Girl Giggles.. Her Debut comedy Album Trashbaby went #1 on iTunes and has been […]
- Travels from: Los Angeles, CA
- Comedian Performers
- (32)
Heather R Younger is the Founder and CEO of Employee Fanatix, a prominent figure in the realm of employee engagement and consulting. Renowned as a captivating keynote speaker, Heather brings forth invaluable insights garnered from over 25,000 employee experiences. With a robust background spanning decades in human resources and organizational development, Heather R Younger has […]
- Travels from: Denver, CO
- Customer Experience
- (9)
- (5)
Kurdt Greenwood is a young, dynamic naturalist, conservationist, survival expert, and animal behavior specialist whose passion for wildlife knows no bounds. With a deep connection to nature and a unique ability to communicate its wonders, Kurdt has dedicated his life to preserving the natural world and educating others on its importance. His journey as a […]
- Travels from: Atlanta, GA
- Wildlife Speakers
- (33)
Dr. Lisa D Jenkins is a distinguished cultural strategist renowned for her expertise in cultivating environments of impactful cultural diversity within organizations. With a track record of excellence, she has garnered recognition as an award-winning professional speaker, empowering teams to thrive in multicultural settings. Lisa’s journey is enriched by her diverse background, including pivotal roles […]
- Travels from: New York, NY
- Diversity Speakers
- (13)
DJ BLAZE is one of the hottest DJs in Las Vegas!! A musician from birth, a remixer, and a respected industry leader, he can truly do it all. Blaze performs on the Las Vegas strip at the top casinos and pool parties, and travels the country to DJ at the hottest nightclubs and events. He […]
- Travels from: Las Vegas, NV
- Mobile DJ
- (31)
Robyn Benincasa has made an art form of extreme performance by competing and winning at the highest levels of sport and business. Robyn is an award-winning keynote speaker, a 20+ year veteran San Diego firefighter, a World Champion Adventure Racer, a 2014 CNN Hero, a Guinness World Record Endurance Kayaker, a best-selling author, and founder […]
- Travels from: Cardiff-by-the-Sea, CA
- Motivational Speakers
Disclaimer
These remain the property of its owner and are not affiliated with or endorsed by Speakers Inc.
Fee Range Information
All talent fees exclude VAT, travel and accommodation where required.
