Customer Service News

Welcome to Customer Service News, your go-to source for the latest insights, trends, and innovations in the dynamic world of customer service. We understand that exceptional customer service is the heartbeat of successful businesses, and our platform is dedicated to keeping you informed and inspired.

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speakers inc

Elevating the Customer Experience at Airports: How Airports are Enhancing Every Passenger’s Journey For travelers around the world, airports serve as the gateway to their adventures and journeys, but this Customer Experience at Airports can often be challenging due to stress, long lines, and crowds. In response, airports have started transforming their customer experience (CX) […]

  • Author: Speakers Inc
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AI is Revolutionizing Customer Experience

How AI is Revolutionizing Customer Experience in the Workplace and in today’s rapidly evolving business landscape, Artificial Intelligence (AI) has become a cornerstone for enhancing customer experience (CX). As companies strive to exceed customer expectations, AI tools are proving indispensable in delivering personalized, efficient, and engaging services. Experts like Jay Baer, Dan Gingiss, Brittany Hodak, […]

  • Author: Speakers Inc
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How to Find Keynote Speakers

How to Find Keynote Speakers can be the difference between a good event and a memorable one. Whether you’re a meeting planner or a corporate booker, securing the right speaker is crucial for engaging your audience, delivering a powerful message, and ensuring your event’s success. The process, however, can seem overwhelming due to the vast […]

  • Author: Speakers Inc
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Revolutionizing Customer Service

In the rapidly evolving digital landscape, businesses are increasingly turning to Artificial Intelligence (AI) in Artificial Intelligence: Revolutionizing Customer Service. AI technologies, such as chatbots, machine learning, and natural language processing, are transforming the way companies interact with their customers, leading to more efficient, personalized, and satisfactory service experiences. This article explores how AI is […]

  • Author: Speakers Inc
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speakers inc

In the realm of event planning, the synthesis of logistics and emotion; practicality and inspiration, defines the fine balance that meeting planners must navigate. Tasked not only with orchestrating flawless execution but also with crafting experiences that resonate with attendees long after the event concludes, meeting planners recognize the pivotal role of Transformative Influence of […]

  • Author: Bronwyn Hesketh
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speakers inc

As a keynote speaker on the topics of leadership, connection, resilience, and relationships, I’ve been spending a lot of time thinking about empathy versus compassion over the past year and Why Leaders Must Choose Compassion Over Empathy. In fact, in my virtual presentations on personal connection, I quickly became aware of the buzzwords associated with […]

  • Author: Colette Carlson
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Speakers Inc banner

Speakers Inc, San Diego has available to present Employee Engagement and Business Culture Speakers to open or close your next Salt Lake City, Utah event or conference. Speakers Inc, San Diego is a leading speaker platform that brings you excellent employee engagement and culture speakers that delivers keynotes over 500 times per year. Our culture […]

  • Author: Speakers Inc
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Amanda Stevens

If you’ve ever seen expectant parents in a baby shop, you’d know that pregnancy is a life stage that usually triggers an avalanche of consumerism and to find Pink Sheets. I (thankfully) never tallied what I spent during my pregnancy, I just know that becoming a mum, while filling my heart, has drained my wallet […]

  • Author: Amanda Stevens
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Scott McKain | Project Distinct Podcast

On a recent flight, at almost every stop along the way, the airline I had chosen reminded me that I was flying with “the best” So can you over-compliment your CX team. Airport signage told me…the CEO appearing on the pre-flight safety video told me…the flight attendant announcements told me…well, you get the picture. The […]

  • Author: Scott McKain
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Brittany Hodak

I’m coming to you from 30,000 feet, on my way to join my friend Jeff Glover for the Live Unreal Retreat in Traverse City, Michigan. I can’t wait to see some familiar faces and meet more amazing real estate agents after my Customer lesson learned. You know when someone references how long ago something happened […]

  • Author: Brittany Hodak
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Scott McKain Las Vegas Speaker

In other words, workers burned out by the “hustle culture” so recently prevalent have decided to either quit their jobs — or perhaps even more damaging to businesses — disengage themselves from where they are working. In a brilliant article in a recent edition of the Wall St. Journal, Lindsay Ellis and Angela Yang reveal that what we’ve been […]

  • Author: Scott McKain
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Scott McKain

Something about the past seems much more romantic than the future so Are you more attracted to the PAST or the FUTURE?. Maybe it’s because the past is a time we can look back on with nostalgia, or perhaps it’s because the future is an unknown quantity. Whatever the reason, it seems like many people […]

  • Author: Scott McKain
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Brittany Hodak

How your company’s career page is deterring candidates from applying. Every employee at your company can make or break a customer’s experience. That’s why it’s so important to ensure employees not only understand your company’s story, but also how they fit into it. Why does your company exist? Is there alignment between your stated mission, vision, and […]

  • Author: Brittany Hodak
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Scott McKain Las Vegas Speaker

Easter is obviously when Christians celebrate a miracle that is central to our faith in Creating Distinction. We are also in the seasons of Ramadan and Passover. Although my work here is never intended to be about any particular set of spiritual beliefs, it struck me when thinking about these observances that having faith — […]

  • Author: Scott McKain
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Scott McKain

With all the recent fervor over the confrontation between Will Smith and Chris Rock at the Oscars® over a comment made about Jada Pinkett Smith, there’s one character I have yet to Change Your Perspective, Improve Your Response to see explored in the aftermath: G.I. Jane. Several years ago, when I was building my business […]

  • Author: Scott McKain
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Scott McKain

If you’re a sports fan like I am, this is a great time! March Madness launches shortly YOUR highlight reel — but today, eyes are on the free agents signing new contracts in the NFL. All-day long, sports networks are showing highlight reels of a player’s performance. However, when you examine who gets paid the […]

  • Author: Scott McKain
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Customer of the Future

The pandemic may be easing up in many parts of the world, but its effects will forever shape how we live, work and shop so here are 3 Strategies to Reach Post-COVID Customers The past two years have brought unbelievable challenges and changes. Throughout the uncertainty, people have evaluated their priorities and lifestyles. A full 50% […]

  • Author: Blake Morgan

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