Kerry Bodine - Voice of Customer Experience

  • Author: Speakers Inc
  • San Francisco, California, United States
Read the news article

Celebrate Customer Appreciation Month with Kerry Bodine — The Voice of Customer Experience

April is Customer Appreciation Month, a perfect time to reflect on the relationships that truly drive your business forward — your customers. But appreciating customers goes beyond discounts or thank-you notes. It’s about crafting experiences that make them feel seen, heard, and valued — every single time.

That’s where Kerry Bodine comes in. As a globally recognized Customer Experience (CX) expert, Kerry helps companies do more than just thank their customers — she helps them transform how they engage with them.

Customer Appreciation Month: Time to Level Up Your CX
This April, don’t just say “thank you.” Show your customers you care by reimagining the way they experience your brand.

Empower your team to be The Voice of Customer Experience:

  • Put customers at the heart of your business decisions
  • Turn appreciation into long-term loyalty
  • Use empathy as a strategic advantage

So, What Is Customer Experience?
The voice of Customer Experience (CX) is the total journey a customer has with your brand — from the first impression to long after a purchase. It includes every interaction, emotion, and expectation along the way. Great CX builds loyalty, trust, and advocacy. Poor CX? That drives customers away, fast.

 “The sum of all interactions a customer has with your brand — and how those interactions make them feel.”

Why Kerry Bodine?
Kerry isn’t just another speaker; she’s a pioneer in journey mapping and co-founder of Bodine & Co., a consultancy that partners with global brands to redesign their customer experiences from the ground up. With a foundation in design thinking and an unshakable belief in empathy-driven innovation, Kerry’s keynotes are more than informative — they’re a wake-up call to the Voice of Customer Experience in business.

Her speaking topics are as relevant as they are impactful:

  • Customer Journey Mapping: Learn how to visualize and improve every touch point.
  • Emotional Engagement: Discover how feelings shape loyalty and lifetime value.
  • CX Strategy & Innovation: Build smarter, more human-centered experiences.

Audiences Love Her Energy & Insight

Whether she’s speaking to C-suites at Fortune 500 companies or leading workshops for cross-functional teams, Kerry’s delivery is clear, captivating, and actionable. Her style blends storytelling with real-world data, giving audiences both the why and the how behind CX transformation.

Kerry is the co-author of “Outside In: The Power of Putting Customers at the Center of Your Business”, a game-changing book that continues to influence CX leaders worldwide. She’s also a regular contributor to top-tier publications and media outlets, sharing CX insights that drive business growth and customer loyalty.

Why Book Kerry Bodine for Your Next Event?

  1. She helps companies connect empathy to ROI
  2. She inspires cross-functional action across departments
  3. She leaves audiences thinking differently about customer experience

Ready to deliver a wow-worthy keynote that changes the way your team thinks about customers?

Book Kerry Bodine today through Speakers Inc and experience the emotional power behind world-class CX as the Voice of Customer Experience.

Hashtags: #CustomerExperience #KerryBodine #CXLeadership #BusinessInnovation #SpeakersInc #CustomerJourney #EmpathyInBusiness #KeynoteSpeaker

Contact us at Speakers Inc and follow us on Twitter

The Voice of Customer Experience

Speaker Listing

Further articles you may enjoy:

  • (22)

Over the last four weeks, I’ve elaborated on what I call the Closing the Loop. You can find the articles here. This consists of: Step 1: Recognizing the Unsaid – Unspoken things in your culture’s organization to recognize that your people aren’t telling their entire truth. Step 2: Seeking to Understand – Leaning in to […]

  • December 20, 2022
  • (8)

Elyse Archer: The Sales Speaker Rewriting the Rules of Success In the ever-evolving landscape of sales, where trust, authenticity, and personal branding have become non-negotiables, event planners are constantly seeking voices that cut through the noise. Enter Elyse Archer—a globally recognized speaker whose magnetic stage presence and actionable strategies are redefining what it means to […]

  • May 6, 2025
  • (29)

Walk a Mile in Her Shoes: How Mallory Brown Redefines Humanitarianism with Empathy and Action When you think of a humanitarian, you might picture someone delivering aid, raising funds, or advocating loudly for change. Mallory Brown does all of that—but she does it differently. She shifts the spotlight from the “problem” to the “person,” using […]

  • April 25, 2025
  • (218)

Speakers Inc chats with Chris Lemons | Meet the Speaker. In September of 2012, a freak failure of the dynamic positioning system of the vessel Chris Lemons was working under, resulted in the umbilical which provides him with breathing gas, light and heat being severed completely. He was left on the sea-bed, in complete darkness […]

  • December 20, 2022
  • (20)

Celebrating Women’s Month Las Vegas 2024 Introduction: March is not just a month on the calendar; it is a celebration of the strength, resilience, and achievements of women worldwide. Women’s Month is a time to honor the contributions of women in various fields, and Las Vegas is gearing up for an extraordinary celebration in 2024. […]

  • March 7, 2024
  • (7)

Building High-Performing Teams: Lessons from Workplace Culture Keynotes In today’s rapidly evolving work environment, where remote and hybrid models have become the norm, team cohesion and morale are more important than ever. High-performing teams are the cornerstone of organizational success, driving innovation, productivity, and employee satisfaction. But what makes a team truly thrive? Insights from […]

  • December 18, 2024
  • (15)

Tom Goodwin: The Trends Futurist Redefining Marketing and Innovation In a world obsessed with following trends, Tom Goodwin stands out for questioning them. He’s not the kind of speaker who walks on stage to reaffirm what everyone already believes. Instead, Tom challenges assumptions, pokes holes in comfortable narratives, and demands that we look at the […]

  • May 1, 2025
  • (56)

How the Perfect Keynote Speaker Can Elevate Your Corporate Event into a Showstopper Let’s face it—corporate events can sometimes feel like just another day at the office. But with the right keynote speaker, your event can go from routine to remarkable. A great speaker can light up the room (or screen!), inspire your audience, and […]

  • January 13, 2025

Subscribe to our Newsletter and get connected:

Your subscription could not be saved. Please try again.
Your subscription has been successful.

Newsletter

Subscribe to our newsletter and stay updated.

We use Brevo as our marketing platform. By submitting this form you agree that the personal data you provided will be transferred to Brevo for processing in accordance with Brevo's Privacy Policy.

Our Mission:

We are your partner creating memorable and engaging experiences that go beyond the event itself.

© All rights reserved 2025.  Designed using Voxel

Speakers Inc Logo 2024
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.