Kerry Bodine - Voice of Customer Experience
- Author: Speakers Inc
- Word Count: 522
Read the news article
Celebrate Customer Appreciation Month with Kerry Bodine — The Voice of Customer Experience
April is Customer Appreciation Month, a perfect time to reflect on the relationships that truly drive your business forward — your customers. But appreciating customers goes beyond discounts or thank-you notes. It’s about crafting experiences that make them feel seen, heard, and valued — every single time.
That’s where Kerry Bodine comes in. As a globally recognized Customer Experience (CX) expert, Kerry helps companies do more than just thank their customers — she helps them transform how they engage with them.
Customer Appreciation Month: Time to Level Up Your CX
This April, don’t just say “thank you.” Show your customers you care by reimagining the way they experience your brand.
Empower your team to be The Voice of Customer Experience:
- Put customers at the heart of your business decisions
- Turn appreciation into long-term loyalty
- Use empathy as a strategic advantage
So, What Is Customer Experience?
The voice of Customer Experience (CX) is the total journey a customer has with your brand — from the first impression to long after a purchase. It includes every interaction, emotion, and expectation along the way. Great CX builds loyalty, trust, and advocacy. Poor CX? That drives customers away, fast.
“The sum of all interactions a customer has with your brand — and how those interactions make them feel.”
Why Kerry Bodine?
Kerry isn’t just another speaker; she’s a pioneer in journey mapping and co-founder of Bodine & Co., a consultancy that partners with global brands to redesign their customer experiences from the ground up. With a foundation in design thinking and an unshakable belief in empathy-driven innovation, Kerry’s keynotes are more than informative — they’re a wake-up call to the Voice of Customer Experience in business.
Her speaking topics are as relevant as they are impactful:
- Customer Journey Mapping: Learn how to visualize and improve every touch point.
- Emotional Engagement: Discover how feelings shape loyalty and lifetime value.
- CX Strategy & Innovation: Build smarter, more human-centered experiences.
Audiences Love Her Energy & Insight
Whether she’s speaking to C-suites at Fortune 500 companies or leading workshops for cross-functional teams, Kerry’s delivery is clear, captivating, and actionable. Her style blends storytelling with real-world data, giving audiences both the why and the how behind CX transformation.
Kerry is the co-author of “Outside In: The Power of Putting Customers at the Center of Your Business”, a game-changing book that continues to influence CX leaders worldwide. She’s also a regular contributor to top-tier publications and media outlets, sharing CX insights that drive business growth and customer loyalty.
Why Book Kerry Bodine for Your Next Event?
- She helps companies connect empathy to ROI
- She inspires cross-functional action across departments
- She leaves audiences thinking differently about customer experience
Ready to deliver a wow-worthy keynote that changes the way your team thinks about customers?
Book Kerry Bodine today through Speakers Inc and experience the emotional power behind world-class CX as the Voice of Customer Experience.
Hashtags: #CustomerExperience #KerryBodine #CXLeadership #BusinessInnovation #SpeakersInc #CustomerJourney #EmpathyInBusiness #KeynoteSpeaker
Contact us at Speakers Inc and follow us on Twitter
The Voice of Customer Experience
Speaker Listing
Further articles you may enjoy:
- (6)
Are you guilty of multi-tasking during meetings? Unfortunately, being present during meetings, especially present-day Virtual meetings, is so rare, I wish I could bottle and sell it. Here’s a few facts you can toss around the tele-conferencing office (Source: Prezi State of Attention Research): In any online meeting about 95 percent of the audience is probably multi-tasking. The […]
- January 18, 2023
- (4)
With all the recent fervor over the confrontation between Will Smith and Chris Rock at the Oscars® over a comment made about Jada Pinkett Smith, there’s one character I have yet to Change Your Perspective, Improve Your Response to see explored in the aftermath: G.I. Jane. Several years ago, when I was building my business […]
- December 19, 2022
- (7)
The latest jobs report–published August 5–showed that the United States added over half a million new jobs in the month of July. Are we on the brink of an Un-Recession? Unemployment is at or a near a 50-year low. Both points add credence to a growing number of economists who are pushing back against the […]
- December 23, 2022
- (3)
Unveiling the Top Conference Entertainers Las Vegas, 2024 Las Vegas, a city synonymous with glitz, glamour, and entertainment, continues to captivate visitors with its dazzling array of performances and shows. In the realm of conference entertainment, Las Vegas stands out as a premier destination, offering a plethora of talented performers to elevate any event. As […]
- March 27, 2024
- (14)
In the rapidly evolving digital landscape, businesses are increasingly turning to Artificial Intelligence (AI) in Artificial Intelligence: Revolutionizing Customer Service. AI technologies, such as chatbots, machine learning, and natural language processing, are transforming the way companies interact with their customers, leading to more efficient, personalized, and satisfactory service experiences. This article explores how AI is […]
- July 19, 2024
- (19)
Imagine sitting down for six hours of back-to-back college final exams for nine days in a row with Mental strategies. That’s what playing in a professional chess tournament is like, according to chess grandmaster Maurice Ashley. The only difference is in chess, “the finals fight back,” Ashley tells CNBC Make It. And no matter how […]
- December 15, 2023
- (12)
The Role of a Virtual Emcee, a guide is the one steering you on the right course – a firm hand halting you from treading where you shouldn’t, and it’s the instructions researched and tested to provide you with the best results too. Therefore, a guide is also intrinsically necessary for the optimization of an […]
- January 3, 2023
- (4)
The Future of Thought Leadership: How Visionary Speakers Are Shaping the World In a rapidly evolving world, thought leadership has become more than just a buzzword—it’s a necessity. Businesses, organizations, and individuals seek guidance from those who can provide innovative insights, challenge conventional thinking, and inspire action. But what does it take to be a […]
- March 7, 2025