Kerry Bodine - Voice of Customer Experience
- Author: Speakers Inc
- Word Count: 522
Read the news article
Celebrate Customer Appreciation Month with Kerry Bodine — The Voice of Customer Experience
April is Customer Appreciation Month, a perfect time to reflect on the relationships that truly drive your business forward — your customers. But appreciating customers goes beyond discounts or thank-you notes. It’s about crafting experiences that make them feel seen, heard, and valued — every single time.
That’s where Kerry Bodine comes in. As a globally recognized Customer Experience (CX) expert, Kerry helps companies do more than just thank their customers — she helps them transform how they engage with them.
Customer Appreciation Month: Time to Level Up Your CX
This April, don’t just say “thank you.” Show your customers you care by reimagining the way they experience your brand.
Empower your team to be The Voice of Customer Experience:
- Put customers at the heart of your business decisions
- Turn appreciation into long-term loyalty
- Use empathy as a strategic advantage
So, What Is Customer Experience?
The voice of Customer Experience (CX) is the total journey a customer has with your brand — from the first impression to long after a purchase. It includes every interaction, emotion, and expectation along the way. Great CX builds loyalty, trust, and advocacy. Poor CX? That drives customers away, fast.
“The sum of all interactions a customer has with your brand — and how those interactions make them feel.”
Why Kerry Bodine?
Kerry isn’t just another speaker; she’s a pioneer in journey mapping and co-founder of Bodine & Co., a consultancy that partners with global brands to redesign their customer experiences from the ground up. With a foundation in design thinking and an unshakable belief in empathy-driven innovation, Kerry’s keynotes are more than informative — they’re a wake-up call to the Voice of Customer Experience in business.
Her speaking topics are as relevant as they are impactful:
- Customer Journey Mapping: Learn how to visualize and improve every touch point.
- Emotional Engagement: Discover how feelings shape loyalty and lifetime value.
- CX Strategy & Innovation: Build smarter, more human-centered experiences.
Audiences Love Her Energy & Insight
Whether she’s speaking to C-suites at Fortune 500 companies or leading workshops for cross-functional teams, Kerry’s delivery is clear, captivating, and actionable. Her style blends storytelling with real-world data, giving audiences both the why and the how behind CX transformation.
Kerry is the co-author of “Outside In: The Power of Putting Customers at the Center of Your Business”, a game-changing book that continues to influence CX leaders worldwide. She’s also a regular contributor to top-tier publications and media outlets, sharing CX insights that drive business growth and customer loyalty.
Why Book Kerry Bodine for Your Next Event?
- She helps companies connect empathy to ROI
- She inspires cross-functional action across departments
- She leaves audiences thinking differently about customer experience
Ready to deliver a wow-worthy keynote that changes the way your team thinks about customers?
Book Kerry Bodine today through Speakers Inc and experience the emotional power behind world-class CX as the Voice of Customer Experience.
Hashtags: #CustomerExperience #KerryBodine #CXLeadership #BusinessInnovation #SpeakersInc #CustomerJourney #EmpathyInBusiness #KeynoteSpeaker
Contact us at Speakers Inc and follow us on Twitter
The Voice of Customer Experience
Speaker Listing
Further articles you may enjoy:
- (27)
Unleashing Inspiration: Ohio Top Motivational Speakers and the Power of Booking Them for Conferences Introduction: In the heartland of America lies a state brimming with innovation, resilience, and a spirit that refuses to be subdued – Ohio. As businesses, organizations, and communities across the state strive for excellence, the need for motivation and inspiration becomes […]
- February 23, 2024
- (1)
Here are six ways to create psychological safety to re-engage and reassure today’s anxious, disengaged and lonely workforce. Teams can be lonely places. People can feel vulnerable and exposed if they believe their teammates don’t support their ideas or appreciate their work. These interpersonal struggles intensify for remote workers who lack the support of a nodding ally […]
- December 23, 2022
- (57)
Kanya Sesser’s life story is a testament to No Legs No Limits and the power of resilience, determination, and self-belief. Born without legs and left outside a Buddhist temple in Pak Chong, Thailand, her journey from abandonment to becoming a celebrated athlete, model, and actress is nothing short of extraordinary. Early Life and Adoption In […]
- April 2, 2025
- (3)
Power-Ups That Will Help You Reach the Next Level There is something nostalgic about playing video games. With most games, your objectives involve jumping over obstacles, dodging enemy attacks, and collecting the power-ups you’ll need to advance. In real life, stepping on turtles and eating random mushrooms is never a good idea. Still, these video […]
- May 4, 2023
- (12)
Getting out of sync with a relatively new habit is easy. Getting back into the flow with that new habit is exceptionally hard. Stop Prospecting. Two habits I have started, stopped and restarted several times are daily writing and prospecting. So today, I’m going to write about prospecting… I’m not sure that counts as actual prospecting, […]
- December 18, 2022
- (21)
Understanding the Distinction: Customer Experience vs. Customer Service with Dan Gingiss. In today’s competitive marketplace, businesses often tout their “excellent customer service” as a hallmark of their brand. However, what many fail to recognize is that customer service is only one facet of a much broader and increasingly crucial discipline: customer experience (CX). While Understanding […]
- April 21, 2025
- (17)
Diversity in Speaker Lineups has become a buzzword in the event industry. Conference organizers, corporate summits, and industry panels all claim to be making strides toward inclusivity. Promotional materials showcase smiling, multicultural speaker lineups. But beneath the surface, a difficult question remains: Are events truly diverse, or are we just witnessing performative inclusion? Despite increasing […]
- February 5, 2025
- (18)
Captains Log 13th -17th June 29 05’474 N 128 01’447W Pacific Ocean Milestones-The waterline/ Hatches & rouge waves/MOB take 2 -Injuries /Slow is pro / It’s all shifting / Maslow’s hierarchy of Needs / Story of the clever turd! / Shifting spaces / Into the light.. Breakthrough/ Flicker on! / Shifting goalposts/ Threading the needle/ […]
- December 21, 2022
