Search....
CTRL+K
Search....
CTRL+K
Celebrate Customer Appreciation Month with Kerry Bodine — The Voice of Customer Experience
April is Customer Appreciation Month, a perfect time to reflect on the relationships that truly drive your business forward — your customers. But appreciating customers goes beyond discounts or thank-you notes. It’s about crafting experiences that make them feel seen, heard, and valued — every single time.
That’s where Kerry Bodine comes in. As a globally recognized Customer Experience (CX) expert, Kerry helps companies do more than just thank their customers — she helps them transform how they engage with them.
Customer Appreciation Month: Time to Level Up Your CX
This April, don’t just say “thank you.” Show your customers you care by reimagining the way they experience your brand.
Empower your team to be The Voice of Customer Experience:
So, What Is Customer Experience?
The voice of Customer Experience (CX) is the total journey a customer has with your brand — from the first impression to long after a purchase. It includes every interaction, emotion, and expectation along the way. Great CX builds loyalty, trust, and advocacy. Poor CX? That drives customers away, fast.
“The sum of all interactions a customer has with your brand — and how those interactions make them feel.”
Why Kerry Bodine?
Kerry isn’t just another speaker; she’s a pioneer in journey mapping and co-founder of Bodine & Co., a consultancy that partners with global brands to redesign their customer experiences from the ground up. With a foundation in design thinking and an unshakable belief in empathy-driven innovation, Kerry’s keynotes are more than informative — they’re a wake-up call to the Voice of Customer Experience in business.
Her speaking topics are as relevant as they are impactful:
Audiences Love Her Energy & Insight
Whether she’s speaking to C-suites at Fortune 500 companies or leading workshops for cross-functional teams, Kerry’s delivery is clear, captivating, and actionable. Her style blends storytelling with real-world data, giving audiences both the why and the how behind CX transformation.
Kerry is the co-author of “Outside In: The Power of Putting Customers at the Center of Your Business”, a game-changing book that continues to influence CX leaders worldwide. She’s also a regular contributor to top-tier publications and media outlets, sharing CX insights that drive business growth and customer loyalty.
Why Book Kerry Bodine for Your Next Event?
Ready to deliver a wow-worthy keynote that changes the way your team thinks about customers?
Book Kerry Bodine today through Speakers Inc and experience the emotional power behind world-class CX as the Voice of Customer Experience.
Hashtags: #CustomerExperience #KerryBodine #CXLeadership #BusinessInnovation #SpeakersInc #CustomerJourney #EmpathyInBusiness #KeynoteSpeaker
Contact us at Speakers Inc and follow us on Twitter
Embracing Digital Leadership: The Journey of Erik Qualman, aka “Equalman” Erik Qualman, widely recognized as “Equalman,” stands as a beacon of digital leadership and transformation. His work, which spans keynote speaking, bestselling authorship, and digital expertise, has profoundly influenced the realms of social media and digital transformation. Equalman’s journey is a testament to the power […]
Easter is obviously when Christians celebrate a miracle that is central to our faith in Creating Distinction. We are also in the seasons of Ramadan and Passover. Although my work here is never intended to be about any particular set of spiritual beliefs, it struck me when thinking about these observances that having faith — […]
Imagine sitting down for six hours of back-to-back college final exams for nine days in a row with Mental strategies. That’s what playing in a professional chess tournament is like, according to chess grandmaster Maurice Ashley. The only difference is in chess, “the finals fight back,” Ashley tells CNBC Make It. And no matter how […]
How to Craft Powerful Stories that Can Drive Culture Change There is an old adage that says: IF YOU WANT TO LEARN ABOUT A CULTURE, LISTEN TO THE STORIES. IF YOU WANT TO CHANGE A CULTURE, CHANGE THE STORIES. I had a first-hand experience with this very early on in my career. The MD of a […]
Something about the past seems much more romantic than the future so Are you more attracted to the PAST or the FUTURE?. Maybe it’s because the past is a time we can look back on with nostalgia, or perhaps it’s because the future is an unknown quantity. Whatever the reason, it seems like many people […]
I’m coming to you from 30,000 feet, on my way to join my friend Jeff Glover for the Live Unreal Retreat in Traverse City, Michigan. I can’t wait to see some familiar faces and meet more amazing real estate agents after my Customer lesson learned. You know when someone references how long ago something happened […]
In today’s rapidly evolving business landscape, artificial intelligence (AI) has become an indispensable tool for corporate transformation, particularly in enhancing sales and productivity. By automating routine tasks, personalizing customer experiences, and deriving actionable insights from vast datasets, AI provides companies with a competitive edge, fostering growth and improving operational efficiency. Boosting Sales through AIAI empowers […]
Getting out of sync with a relatively new habit is easy. Getting back into the flow with that new habit is exceptionally hard. Stop Prospecting. Two habits I have started, stopped and restarted several times are daily writing and prospecting. So today, I’m going to write about prospecting… I’m not sure that counts as actual prospecting, […]
Our Mission:
© All rights reserved 2025. Designed using Voxel
