Kerry Bodine - Voice of Customer Experience
- Author: Speakers Inc
- Word Count: 522
Read the news article
Celebrate Customer Appreciation Month with Kerry Bodine — The Voice of Customer Experience
April is Customer Appreciation Month, a perfect time to reflect on the relationships that truly drive your business forward — your customers. But appreciating customers goes beyond discounts or thank-you notes. It’s about crafting experiences that make them feel seen, heard, and valued — every single time.
That’s where Kerry Bodine comes in. As a globally recognized Customer Experience (CX) expert, Kerry helps companies do more than just thank their customers — she helps them transform how they engage with them.
Customer Appreciation Month: Time to Level Up Your CX
This April, don’t just say “thank you.” Show your customers you care by reimagining the way they experience your brand.
Empower your team to be The Voice of Customer Experience:
- Put customers at the heart of your business decisions
- Turn appreciation into long-term loyalty
- Use empathy as a strategic advantage
So, What Is Customer Experience?
The voice of Customer Experience (CX) is the total journey a customer has with your brand — from the first impression to long after a purchase. It includes every interaction, emotion, and expectation along the way. Great CX builds loyalty, trust, and advocacy. Poor CX? That drives customers away, fast.
“The sum of all interactions a customer has with your brand — and how those interactions make them feel.”
Why Kerry Bodine?
Kerry isn’t just another speaker; she’s a pioneer in journey mapping and co-founder of Bodine & Co., a consultancy that partners with global brands to redesign their customer experiences from the ground up. With a foundation in design thinking and an unshakable belief in empathy-driven innovation, Kerry’s keynotes are more than informative — they’re a wake-up call to the Voice of Customer Experience in business.
Her speaking topics are as relevant as they are impactful:
- Customer Journey Mapping: Learn how to visualize and improve every touch point.
- Emotional Engagement: Discover how feelings shape loyalty and lifetime value.
- CX Strategy & Innovation: Build smarter, more human-centered experiences.
Audiences Love Her Energy & Insight
Whether she’s speaking to C-suites at Fortune 500 companies or leading workshops for cross-functional teams, Kerry’s delivery is clear, captivating, and actionable. Her style blends storytelling with real-world data, giving audiences both the why and the how behind CX transformation.
Kerry is the co-author of “Outside In: The Power of Putting Customers at the Center of Your Business”, a game-changing book that continues to influence CX leaders worldwide. She’s also a regular contributor to top-tier publications and media outlets, sharing CX insights that drive business growth and customer loyalty.
Why Book Kerry Bodine for Your Next Event?
- She helps companies connect empathy to ROI
- She inspires cross-functional action across departments
- She leaves audiences thinking differently about customer experience
Ready to deliver a wow-worthy keynote that changes the way your team thinks about customers?
Book Kerry Bodine today through Speakers Inc and experience the emotional power behind world-class CX as the Voice of Customer Experience.
Hashtags: #CustomerExperience #KerryBodine #CXLeadership #BusinessInnovation #SpeakersInc #CustomerJourney #EmpathyInBusiness #KeynoteSpeaker
Contact us at Speakers Inc and follow us on Twitter
The Voice of Customer Experience
Speaker Listing
Further articles you may enjoy:
- (73)
A common problem new pilots struggle with is avoiding a PIO or pilot-induced oscillation. So how do we Stop the Cycle as We’re all familiar with the concept of overcorrecting in a car. A deer runs out, you’re driving tired, you’re near the edge of the road, and you yank the wheel the other direction […]
- December 22, 2022
- (6)
Rich Mulholland: A Beacon of Sales, Leadership, and Innovation In the rapidly evolving landscape of business and leadership, few figures stand out quite like Rich Mulholland. As the founder of Missing Link, a company renowned for its transformative approach to presentations and communication, Rich has become a leading authority on sales, leadership, and innovation. His […]
- August 21, 2024
- (21)
Rocket Science Meets Real Life: Why Olympia LePoint Is the AI and Innovation Speaker You Didn’t Know You Needed In a world inundated with tech buzzwords and innovation hype, few voices cut through the noise with clarity, charisma, and credibility. Olympia LePoint does. A rocket scientist turned transformational keynote speaker, LePoint is redefining what it […]
- May 2, 2025
- (20)
A Generational Keynote Speaker helps today’s diverse workforce, the generational gap is one of the biggest challenges organizations face. From Baby Boomers to Gen Z, each generation brings a unique set of perspectives, work styles, and values. This diversity can be an incredible asset, but it also comes with communication hurdles, differing expectations, and sometimes […]
- November 6, 2024
- (30)
Help! I need a speaker! But why use an Agent? The value of a good agency… The conference and business tourism industry is worth billions of dollars on a global scale every year. And for many of those conferences and industry seminars, the highlight of the event is the keynote or closing speaker. With so much […]
- January 2, 2023
- (9)
Motivational North American Keynote Speakers play a crucial role in inspiring individuals, organizations, and communities to unlock their full potential. With their compelling stories, expertise, and dynamic presentation styles, these speakers captivate audiences, leaving a lasting impact. In North America, there is a remarkable pool of motivational keynote speakers who have successfully transformed lives and […]
- June 4, 2023
- (4)
Chris Bertish Captains Log July, 2022 26° 50.56 N, 134° 27.03 W Pacific Ocean Storms of the mind / Taking the on-ramp – SuperHighway bound / First signs of the Trades or not! Decoy.. / De-stinkify day- Swim day / Tech issues- backups & redundancies / The gift -Mind & shape shifting / The shuffle! / […]
- December 21, 2022
- (21)
We’re thrilled to bring back our Speakers Inc Virtual Speaker Showcase in 2026 and this edition is proudly focused on spotlighting the exceptional speaker talent emerging from South Africa. This isn’t just another webinar. It’s a curated, high-production showcase designed to present dynamic speakers to the people who book them such as corporate event planners, […]
- September 30, 2025