Kerry Bodine - Voice of Customer Experience
- Author: Speakers Inc
- Word Count: 522
Read the news article
Celebrate Customer Appreciation Month with Kerry Bodine — The Voice of Customer Experience
April is Customer Appreciation Month, a perfect time to reflect on the relationships that truly drive your business forward — your customers. But appreciating customers goes beyond discounts or thank-you notes. It’s about crafting experiences that make them feel seen, heard, and valued — every single time.
That’s where Kerry Bodine comes in. As a globally recognized Customer Experience (CX) expert, Kerry helps companies do more than just thank their customers — she helps them transform how they engage with them.
Customer Appreciation Month: Time to Level Up Your CX
This April, don’t just say “thank you.” Show your customers you care by reimagining the way they experience your brand.
Empower your team to be The Voice of Customer Experience:
- Put customers at the heart of your business decisions
- Turn appreciation into long-term loyalty
- Use empathy as a strategic advantage
So, What Is Customer Experience?
The voice of Customer Experience (CX) is the total journey a customer has with your brand — from the first impression to long after a purchase. It includes every interaction, emotion, and expectation along the way. Great CX builds loyalty, trust, and advocacy. Poor CX? That drives customers away, fast.
“The sum of all interactions a customer has with your brand — and how those interactions make them feel.”
Why Kerry Bodine?
Kerry isn’t just another speaker; she’s a pioneer in journey mapping and co-founder of Bodine & Co., a consultancy that partners with global brands to redesign their customer experiences from the ground up. With a foundation in design thinking and an unshakable belief in empathy-driven innovation, Kerry’s keynotes are more than informative — they’re a wake-up call to the Voice of Customer Experience in business.
Her speaking topics are as relevant as they are impactful:
- Customer Journey Mapping: Learn how to visualize and improve every touch point.
- Emotional Engagement: Discover how feelings shape loyalty and lifetime value.
- CX Strategy & Innovation: Build smarter, more human-centered experiences.
Audiences Love Her Energy & Insight
Whether she’s speaking to C-suites at Fortune 500 companies or leading workshops for cross-functional teams, Kerry’s delivery is clear, captivating, and actionable. Her style blends storytelling with real-world data, giving audiences both the why and the how behind CX transformation.
Kerry is the co-author of “Outside In: The Power of Putting Customers at the Center of Your Business”, a game-changing book that continues to influence CX leaders worldwide. She’s also a regular contributor to top-tier publications and media outlets, sharing CX insights that drive business growth and customer loyalty.
Why Book Kerry Bodine for Your Next Event?
- She helps companies connect empathy to ROI
- She inspires cross-functional action across departments
- She leaves audiences thinking differently about customer experience
Ready to deliver a wow-worthy keynote that changes the way your team thinks about customers?
Book Kerry Bodine today through Speakers Inc and experience the emotional power behind world-class CX as the Voice of Customer Experience.
Hashtags: #CustomerExperience #KerryBodine #CXLeadership #BusinessInnovation #SpeakersInc #CustomerJourney #EmpathyInBusiness #KeynoteSpeaker
Contact us at Speakers Inc and follow us on Twitter
The Voice of Customer Experience
Speaker Listing
Further articles you may enjoy:
- (14)
Unlocking Success: The Power of Booking Top Keynote Conference Speakers in San Francisco Introduction: Conferences play a pivotal role in fostering collaboration, knowledge sharing, and professional development. Choosing the right keynote speakers can significantly impact the success of an event. In the vibrant city of San Francisco, California, renowned for its innovation and diverse industries, […]
- January 22, 2024
- (8)
The Unseen Turbulence: How Aviation Keynote Speakers Can Navigate the Industry’s Workforce Crisis The aviation industry has long been a symbol of human ingenuity, progress, and ambition. Yet beneath its sleek exterior and technological marvels lies a crisis that few are willing to discuss openly. A severe workforce shortage is threatening the foundation of the […]
- February 11, 2025
- (41)
Artificial Intelligence (AI) is rapidly transforming industries worldwide, and at the forefront of this revolution are visionary keynote speakers who inspire and lead the discourse on AI development and innovation. Here are some of the most influential Leading in AI Keynote Speakers making significant strides in 2025: 1. Jensen Huang – The Visionary Leader As […]
- February 27, 2025
- (1)
Here are six ways to create psychological safety to re-engage and reassure today’s anxious, disengaged and lonely workforce. Teams can be lonely places. People can feel vulnerable and exposed if they believe their teammates don’t support their ideas or appreciate their work. These interpersonal struggles intensify for remote workers who lack the support of a nodding ally […]
- December 23, 2022
- (12)
I have worked with corporate teams that measure Leadership Effectiveness and what seems like everything. My concern with these teams isn’t what they are measuring, but rather what they are not measuring – leadership effectiveness. Teams measure on-time delivery, sales call per day, employee engagement, and so many more useful metrics. I’ve even seen a […]
- December 22, 2022
- (15)
Keynote Speakers Las Vegas: Elevate Your Event with Premier Talent Las Vegas, renowned as the Entertainment Capital of the World, is not just about glittering casinos and dazzling shows; it’s also a hub for top-tier talent that can elevate any conference or special event. When it comes to booking Keynote Speakers Las Vegas, conference emcees, […]
- April 17, 2024
- (32)
Mastering Success: The Art of Business Strategy Speakers In the high-stakes world of modern business, success doesn’t happen by chance, it’s the result of clear strategy, innovation, and relentless execution. At the center of this movement are business strategy speakers: thought leaders who don’t just talk about transformation, but drive it. What Makes a Business […]
- July 9, 2025
- (4)
Four Reasons why do most successful employees manage their Personal Brands daily? It’s simple, really. They get the concept that every time someone has contact with you at work, outside of work, or on social media, one of two things happen: your Personal Brand is either strengthened or weakened by what you say or don’t say, and by what […]
- December 18, 2022
