In this highly interactive, educational, and insightful session you will learn how to adapt well and recover quickly when faced with adversity, be more self-aware and self-monitored regarding stressors.
You will learn how to take time to step away from work and recharge and regroup by having freedom through boundaries.
Build your own individual resiliency strategy by making behavior shifts regarding exercise and sleep routines.
Take the resiliency assessment and apply the key coping mechanisms to feel connected to yourself and others, while achieving a renewed perspective, well-being and way of life.
Master Class Leadership: Flexibility, Adaptability, Agility Management
According to FORTUNE Magazine, you have to possess 2 characteristics to survive in this millennium. Those two characteristics are flexibility and adaptability.
Because if you are rigid you will break and relationships will break due to that rigidity. In this thought-provoking keynote, you will discover the 10 characteristics of the best leaders and how to incorporate them into your leadership style in a unique, consistent and powerful way.
You will also discover how to build greater trust, develop a self-managed team that prospers.
“Can You Hear Me Now?”– Communication that gets results! Enhance the comfort level, effectiveness and sophistication in the way you communicate.
Take the edge off potentially awkward interpersonal interactions. Acquire new words to persuade.
In this dynamic session you will learn how to clearly get your message across and understand what is being communicated to you both verbally and nonverbally.
There is nothing like clear communication to enhance productivity and foster good relationships internally and externally.
To make the best even better, involves making minor changes for major impact.
The challenge is to figure out how to successfully ride the Corona Coaster. In this dynamic, and entertaining keynote, you will learn meaningful and memorable, tangible tips on new ways to be more self-managed, productive, and motivated to conquer the distractions of the Coronavirus while strengthening your mental health and well-being.
You will leave with an instant perspective and behavior change, and new skills to sustain it.
Velvet Hammer words are velvety smooth, kind and accommodating, yet pack a punch and get results, and lead to better critical conversations, persuasion and action, while minimizing conflict and discord.
Since words are containers of power, Joy Baldridge provides you with carefully selected words, phrases and questions to be better planned, not canned when interacting with your team, customers, and co-workers.
These rapport building phrases also make positive connections and strengthen moral, productivity, and revenue.
How to Gain 5-10 Hours a Week
Reclaim your time by discovering innovative and proven ways to recover from interruptions faster, focus on priorities better, reduce stress sooner and even delegate and celebrate more!
See first had how you can instantly apply and benefit from Joy’s signature time and priority Golden Nuggets.
In this engaging, energizing and highly interactive session you will learn how to work as a team more productively.
You will understand how to sustain a positive attitude regardless of circumstances and situations that inevitably occur.
Joy shares how to approach teamwork with a consistent and relatable positive outlook that strengthens relationships and gets results sooner.
Joy Baldridge is a Certified Speaking Professional, author of three business books including The Joy in Business, and a globally sought-after keynote speaker on sales, communication, leadership, and positive change. She is known for turning complex challenges into simple actions that teams can use the same day.
Joy founded Baldridge Seminars International and has delivered thousands of in-person and virtual presentations for leading organizations, focusing on proven frameworks that elevate results and morale. Her programs are customized for each audience and designed to help the best become even better.
Joy Baldridge is an unstoppable force in captivating audiences with her dynamic presence and insightful messages. Embarking on her remarkable journey at a tender age, Joy’s audacious spirit and relentless drive have made her a prominent figure in the industry. Her passion for communication and sales has propelled her to the forefront of the speaking circuit, where she continues to inspire and educate professionals across various sectors.
Joy’s first speaking engagement at the White House at just 19 years old is a testament to her fearless and innovative approach. This milestone, achieved through a bold cold call to the President, not only marked the beginning of her illustrious career but also foreshadowed the tenacity and creativity that define her speaking style. Her story is one of courage and determination, serving as a powerful example for aspiring speakers and professionals alike.
Throughout her career, Joy has consistently demonstrated an ability to connect with audiences on a profound level. Her engaging style, coupled with her deep expertise in sales and communication, has earned her a reputation as a sought-after speaker for events worldwide. Joy’s commitment to empowering others and her ability to deliver actionable insights make her a valuable asset to any event.
At the core of Joy’s speaking influence is her ability to distill complex concepts into practical, easily digestible insights. Her presentations are known for their clarity and relevance, providing attendees with tangible takeaways they can immediately implement. Joy’s approach is both innovative and grounded, ensuring that her messages resonate with a diverse range of professionals.
One of Joy’s key strengths is her deep understanding of sales dynamics. Her strategies and techniques are not merely theoretical; they are tried and tested in real-world scenarios. Joy’s ability to share her own experiences and lessons learned adds a layer of authenticity to her presentations, making her insights all the more impactful. Her expertise extends to various aspects of sales, from prospecting and closing deals to building long-term client relationships.
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A fast 2:26 reel of Joy’s most usable ideas, from change tools and motivating language to recognition habits that raise performance and morale.
Joy frames a simple promise: minor changes can have major impact. She models this with quick, memorable tools that managers and sellers can apply immediately. Words matter, so she teaches recognition language that costs nothing and pays off in engagement. A signature story anchors a core mindset shift: it will never be yesterday. Leaders should stop reliving the past and coach the next action.
She introduces the velvet hammer, a soft but clear phrase that delivers truth while preserving rapport. Confusion is presented as a step on the path to clarity, not a stop sign. For influence, she reminds teams that people are persuaded most by their own words, so ask questions that let customers voice the outcome they want, then mirror and build on their language. Planner and attendee testimonials reinforce that Joy’s content is fresh, funny, and immediately useful.
00:12 Words as free rewards that drive engagement
00:28 Story insight: it will never be yesterday
00:45 The velvet hammer: kind wording that still gets results
01:05 Reframing confusion as a step toward clarity
01:22 Persuasion key: people believe their own words
01:40 Practical language cues for recognition and influence
01:58 Audience and planner testimonials
Joy shares fast, memorable tactics that help leaders and sellers replace stress with clarity, recognition, and forward motion.
This short TED-format talk distills Joy Baldridge’s trademark idea that small language shifts can produce outsized results. She opens with a change mindset reset, urging audiences to trade rehashing the past for the next best action. A signature line anchors the point: it will never be yesterday. Leaders should stop narrating what went wrong and start coaching what happens next.
Joy then demonstrates the Velvet Hammer, a soft phrase that delivers hard truth without damaging rapport. Examples show how to pair empathy with clarity, such as acknowledging effort and then setting a precise expectation or deadline. She moves to recognition, reminding teams that the most powerful rewards are often free. Words matter, so managers should praise observable behaviors by name to reinforce them.
For influence, Joy explains why people are persuaded most by their own words. Ask questions that let customers or team members voice the outcome they want, mirror their phrasing, and close with a concise action step. She reframes confusion as a step on the path to clarity rather than a stop sign, and closes with a compact challenge. Choose one line, one question, or one recognition habit from today, apply it in the next conversation, and measure the difference this week.
00:25 Mindset shift: it will never be yesterday
01:05 Tool 1: Velvet Hammer phrasing that is kind and clear
02:00 Tool 2: Recognition language as a zero-cost performance lever
03:05 Tool 3: Influence through questions that elicit the other person’s words
04:10 Reframe: confusion is a step toward clarity
04:42 Quick practice prompts and real-world use cases
05:20 Call to action and measurable next step
A high-energy showcase featuring Joy’s most actionable ideas for selling, communicating, and leading through change designed for planners who need content with immediate take-home value.
The showcase centers on Joy’s signature promise: small language shifts create outsized impact. She models recognition phrasing as a zero-cost performance lever, shows how to use the Velvet Hammer to deliver clear truth without losing rapport, and reframes confusion as a step toward clarity.
Joy’s “It will never be yesterday” story resets mindset from dwelling on the past to coaching the next action. For influence, she demonstrates asking questions that let customers or team members voice desired outcomes in their own words because people are persuaded most by their own language. Planner and attendee snippets reinforce that the content is fresh, funny, and immediately useful for sales and leadership audiences.
00:25 Words as free rewards that drive engagement
00:55 Story insight: “It will never be yesterday”
01:25 Tool: Velvet Hammer phrasing (kind and clear)
01:55 Tool: Questions that elicit the other person’s words
02:20 Reframe: confusion as a step to clarity
02:40 Audience reactions and planner testimonials
Secret Weapon Selling, Success With Less Stress, Making the Best Even Better, and Leading Positive Change
Yes. Joy tailors content with stakeholder discovery and sector examples so tactics fit your team’s reality.
Yes. Books, checklists, and reinforcement tools for sales managers and meeting planners.
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