Zeynep Ton: Organizational Strategist
- Highlights:
- Co-Founder and President - Good Jobs Institute
- Professor of the Practice - MIT Sloan School of Management
- Author of "The Good Jobs Strategy"
- Travels from: Cambridge, MA
- **Fee range: On Request
Keynote Topics
Good Jobs Strategy
Employees can also increase sales. They know things about their local customers that no centralized system can know. They know what the customers are asking for that the store or restaurant doesn’t have.
Of course, all this requires enough time to do the daily work and engage in improvement. Many low-wage employers think that increasing labor productivity means doing as much as possible with as few people as possible all working as quickly as possible.
But key aspects of great service can’t be speeded up. An IT system may find an answer quickly, but it can’t listen to the customer’s problem more quickly or with any empathy. Nor can thinking about improvement and experimenting with countermeasures be speeded up.
Read Full Bio
Zeynep Ton is a professor, author and leading expert on operations management in retail and service businesses. She is a sought-after international keynote speaker who has spoken at major conferences worldwide on topics ranging from leadership and innovation to women in technology.
In 2017, Zeynep co-founded Good Jobs Institute, and she serves as the President. The non-profit organisation provides evaluations, workshops, and long-term collaborations to assist and support retail executives in transforming their businesses.
Zeynep has been researching and writing about business strategy for over 15 years, focusing on how companies can create good jobs and offer excellent customer service while still achieving superior returns to investors. In 2014, her work culminated in the publication of her book, The Good Jobs Strategy.
Zeynep’s research has been published in managerial and scholarly journals including Harvard Business Review, California Management Review, and Organization Science. She also wrote several Harvard Business School cases. Her work has been featured widely in the media, including The Atlantic, The New Yorker, The Washington Post, The New York Times, PBS, and NPR.
Zeynep Ton teaches MBA and executive education courses in operations management. She received several awards for excellence in teaching both at HBS and MIT Sloan. She was named one of the World’s 40 Best Business School Professors Under the Age of 40 by Poets & Quants and was featured by CNNMoney as one of eight young business school professors on the rise.
Zeynep lives in Cambridge, Massachusetts with her husband and four children. A native of Turkey, she first came to the U.S. on a volleyball scholarship from the Pennsylvania State University.
Contact us at Speakers Inc and follow us on Twitter
Zeynep Ton | Organizational Strategy
Videos
Interest to Book? Send us your enquiry
No reviews available for this post.
Talent FAQ's
Do speakers charge a flat fee or by the hour?
Speaker fees can vary depending on factors such as expertise, demand, and event specifics. While some speakers may charge a flat fee for their services, others may have hourly rates. It’s best to discuss fee structures directly with the speaker or their representative to understand the pricing model.
What is the typical duration of a keynote speech and what is included?
Keynote speeches typically range from 30 to 90 minutes, with the duration determined by the speaker’s expertise, the event’s agenda, and audience preferences. Keynote speeches often include a combination of inspirational stories, practical insights, and actionable advice tailored to the event’s theme or objectives.
Does the scale of the event and audience size affect a speaker’s fee?
The scale of the event and audience size can indeed impact a speaker’s fee. Larger events with a broader reach or higher attendance may command higher fees due to increased exposure and demand. Conversely, smaller events or niche audiences may offer opportunities for more flexible pricing arrangements.
Travel expenses and other costs
Travel expenses such as transportation, accommodation, and meals are typically negotiated separately from the speaker’s fee. These costs vary depending on the speaker’s location, travel distance, and event duration. It’s important to clarify travel arrangements and expenses during the booking process to avoid misunderstandings.
Deposits and securing a booking
Many speakers require a deposit to secure a booking, with the remaining balance due closer to the event date. Deposits are often non-refundable and serve as a commitment from both parties. It’s advisable to discuss deposit requirements and payment terms with the speaker or their representative when finalizing the booking.
Additional tips and takeaways
- Virtual speaking appearances are a cost-effective alternative to high speaking fees, often 10-50% cheaper than in-person rates.
- There is typically no difference in fee for a 15-minute speech versus a 60-minute speech.
- Some motivational speakers are open to discounting their fee if hired for more than one event by the same organization.
- When browsing speakers, consider their location to keep travel costs down.
- Personal connections to your organization or event location can increase your chances of securing a renowned speaker.
- Be upfront about your needs and expectations to ensure a successful partnership.
- Speaker bureaus like Speakers Inc help guide you through the booking process to negotiate the best deal with favorable terms.
Ready to find the perfect speaker for your event? Use our advanced search feature or contact us to get started today!
View further speakers
- (2)
The Fire Performers from Dancing Fire, where we specialize in delivering electrifying performances that will leave your audience spellbound. Led by the incomparable fire dancer extraordinaire, Brittany Chandler, our troupe of world-renowned Fire Dancers promises an unforgettable experience for all types of occasions. At Fire Performers, we bring the heat with a diverse array of […]
- Travels from: Las Vegas, NV
- Fire Dancers
- (11)
Lisa Walden is a trailblazer in workplace transformation, celebrated for her ability to create people-first cultures that inspire collaboration, innovation, and purpose. As a renowned speaker, consultant, and co-founder of Good Company Consulting, Lisa empowers organizations to rethink their strategies, prioritize authenticity, and eliminate the “Sunday scaries.” Her dynamic presentations blend actionable insights with humor […]
- Travels from: Salt Lake City, UT
- Employee Engagement
- (6)
DJ Mika, also known as “Las Vegas’ Sexiest DJ,” is a rising star in the world of entertainment, captivating audiences with her electrifying energy and one-of-a-kind style. Based in the heart of Las Vegas, DJ Mika has quickly made her mark as a powerhouse performer in the city’s iconic nightlife scene. Known for her ability […]
- Travels from: Los Angeles, CA
- Mobile DJ
- (25)
Kay Firth-Butterfield is an expert in artificial intelligence (AI) ethics and governance, championing the responsible development and deployment of technology. As the CEO of Good Tech Advisory LLC, she leverages her extensive legal and academic background to guide organizations toward ethical AI practices. Her leadership in this domain earned her a spot among TIME’s 100 […]
- Travels from: Various Cities
- Artificial Intelligence
- (13)
Colonel Mike Mullane has established himself as an acclaimed professional speaker on the topics of teamwork, leadership and safety. He has educated, entertained, inspired and thrilled tens of thousands of people from every walk of business and government with his incredibly unique programs. Colonel Mullane was born September 10, 1945 in Wichita Falls, Texas but […]
- Travels from: Albuquerque, NM
- Aviation Speakers
- (10)
A renowned speaker, and bestselling author, Dr. Gabor Maté is highly sought after for his expertise on a range of topics including addiction, stress and childhood development. Rather than offering quick-fix solutions to these complex issues, Dr. Maté weaves together scientific research, case histories, and his own insights and experience to present a broad perspective […]
- Travels from: Toronto, ON
- Healthcare Speakers
- (27)
Tamron Hall, a two-time Emmy®-winning journalist, author, producer, trailblazing media personality, and empowering advocate, stands as a beacon of inspiration and change in the realm of transformative conversations. With a magnetic presence and a resonant voice, Hall captivates diverse audiences worldwide, embodying triumph over adversity, unwavering resilience, and a steadfast commitment to empowering others. Hall’s […]
- Travels from: New York, NY
- Empowerment Speakers
- (14)
Kathy Caprino, M.A., helps in empowering women in their careers and leadership journeys. As an internationally-recognized women’s career and executive coach, writer, leadership trainer, and sought-after speaker, Kathy embodies a unique blend of corporate expertise, coaching prowess, and therapeutic insight. With a career spanning 18 years as a corporate executive and 15 years as a […]
- Travels from: Stamford, CT
- Leadership Speakers
Disclaimer
These remain the property of its owner and are not affiliated with or endorsed by Speakers Inc.
Fee Range Information
All talent fees exclude VAT, travel and accommodation where required.