Zeynep Ton: Organizational Strategist
- Highlights:
- Co-Founder and President - Good Jobs Institute
- Professor of the Practice - MIT Sloan School of Management
- Author of "The Good Jobs Strategy"
- Travels from: Cambridge, MA
- **Fee range: On Request
Keynote Topics
Good Jobs Strategy
Employees can also increase sales. They know things about their local customers that no centralized system can know. They know what the customers are asking for that the store or restaurant doesn’t have.
Of course, all this requires enough time to do the daily work and engage in improvement. Many low-wage employers think that increasing labor productivity means doing as much as possible with as few people as possible all working as quickly as possible.
But key aspects of great service can’t be speeded up. An IT system may find an answer quickly, but it can’t listen to the customer’s problem more quickly or with any empathy. Nor can thinking about improvement and experimenting with countermeasures be speeded up.
Read Full Bio
Zeynep Ton is a professor, author and leading expert on operations management in retail and service businesses. She is a sought-after international keynote speaker who has spoken at major conferences worldwide on topics ranging from leadership and innovation to women in technology.
In 2017, Zeynep co-founded Good Jobs Institute, and she serves as the President. The non-profit organisation provides evaluations, workshops, and long-term collaborations to assist and support retail executives in transforming their businesses.
Zeynep has been researching and writing about business strategy for over 15 years, focusing on how companies can create good jobs and offer excellent customer service while still achieving superior returns to investors. In 2014, her work culminated in the publication of her book, The Good Jobs Strategy.
Zeynep’s research has been published in managerial and scholarly journals including Harvard Business Review, California Management Review, and Organization Science. She also wrote several Harvard Business School cases. Her work has been featured widely in the media, including The Atlantic, The New Yorker, The Washington Post, The New York Times, PBS, and NPR.
Zeynep Ton teaches MBA and executive education courses in operations management. She received several awards for excellence in teaching both at HBS and MIT Sloan. She was named one of the World’s 40 Best Business School Professors Under the Age of 40 by Poets & Quants and was featured by CNNMoney as one of eight young business school professors on the rise.
Zeynep lives in Cambridge, Massachusetts with her husband and four children. A native of Turkey, she first came to the U.S. on a volleyball scholarship from the Pennsylvania State University.
Contact us at Speakers Inc and follow us on Twitter
Zeynep Ton | Organizational Strategy
Videos
Interest to Book? Send us your enquiry
No reviews available for this post.
Talent FAQ's
Do speakers charge a flat fee or by the hour?
Speaker fees can vary depending on factors such as expertise, demand, and event specifics. While some speakers may charge a flat fee for their services, others may have hourly rates. It’s best to discuss fee structures directly with the speaker or their representative to understand the pricing model.
What is the typical duration of a keynote speech and what is included?
Keynote speeches typically range from 30 to 90 minutes, with the duration determined by the speaker’s expertise, the event’s agenda, and audience preferences. Keynote speeches often include a combination of inspirational stories, practical insights, and actionable advice tailored to the event’s theme or objectives.
Does the scale of the event and audience size affect a speaker’s fee?
The scale of the event and audience size can indeed impact a speaker’s fee. Larger events with a broader reach or higher attendance may command higher fees due to increased exposure and demand. Conversely, smaller events or niche audiences may offer opportunities for more flexible pricing arrangements.
Travel expenses and other costs
Travel expenses such as transportation, accommodation, and meals are typically negotiated separately from the speaker’s fee. These costs vary depending on the speaker’s location, travel distance, and event duration. It’s important to clarify travel arrangements and expenses during the booking process to avoid misunderstandings.
Deposits and securing a booking
Many speakers require a deposit to secure a booking, with the remaining balance due closer to the event date. Deposits are often non-refundable and serve as a commitment from both parties. It’s advisable to discuss deposit requirements and payment terms with the speaker or their representative when finalizing the booking.
Additional tips and takeaways
- Virtual speaking appearances are a cost-effective alternative to high speaking fees, often 10-50% cheaper than in-person rates.
- There is typically no difference in fee for a 15-minute speech versus a 60-minute speech.
- Some motivational speakers are open to discounting their fee if hired for more than one event by the same organization.
- When browsing speakers, consider their location to keep travel costs down.
- Personal connections to your organization or event location can increase your chances of securing a renowned speaker.
- Be upfront about your needs and expectations to ensure a successful partnership.
- Speaker bureaus like Speakers Inc help guide you through the booking process to negotiate the best deal with favorable terms.
Ready to find the perfect speaker for your event? Use our advanced search feature or contact us to get started today!
View further speakers
- (4)
With a distinguished career marked by profound insights and a commitment to empowering audiences, Dr. Robert Genetski stands as a guiding force in understanding the economic trends that shape our future. Dr. Robert Genetski is not just an economist; he is a visionary with a keen ability to foresee the economic currents that will define […]
- Travels from: Saugatuck, MI
- Futurists Speakers
- (38)
Alex Morgan, a name synonymous with excellence in women’s soccer, has become an iconic figure both on and off the field. A leader of the USA Women’s National Soccer Team, she is celebrated not only for her athletic prowess but also for her advocacy for gender equality, leadership, and resilience. As a motivational speaker, Alex […]
- Travels from: Miami, FL
- Sporting Speakers
- (10)
Déborah Berebichez is the first Mexican woman to obtain a Ph.D. in physics from Stanford University. Her passion is to empower young people to learn science and to improve the state of STEM education (science, technology, engineering and math) in the world. Her education and background help her to make science accessible to a wide range […]
- Travels from: New York, NY
- STEM Speakers
- (5)
Combat tests you. Being a beat cop tests you. Life tests you. Three brothers and being the only girl…tests you. Vernice Armour has been tested her whole life. A gutsy trailblazer, her resume is an impressive collection of “firsts” including America’s first Black woman combat pilot. She served two tours of duty in Iraq as […]
- Travels from: Atlanta, GA
- Aviation Speakers
- (9)
- Featured
Ray Kurzweil is considered to be one of the world’s leading inventors, thinkers, and futurists, with a 30-year track record of accurate predictions. Ray Kurzweil was the principal inventor of the first CCD flatbed scanner, the first omni-font optical character recognition, the first print-to-speech reading machine for the blind, the first text-to-speech synthesiser, the first music synthesiser […]
- Travels from: Boston, MA
- Futurists Speakers
- (19)
John Register is a remarkable individual whose journey from athlete to motivational speaker has inspired countless individuals worldwide. As a two-time Paralympian and Paralympic Games Silver Medalist, he embodies the spirit of resilience and determination. Hailing from Oak Park, Illinois, Register’s life took an unexpected turn when a misstep over a hurdle during training for […]
- Travels from: Colorado Springs, CO
- Motivational Speakers
- (64)
Chef Brooke Williamson is a culinary force to be reckoned with, known for her innovative approach to cooking and her unwavering commitment to excellence. With a career that spans over two decades, she has earned acclaim and respect from both her peers and food enthusiasts around the world. Her culinary journey took off when she […]
- Travels from: Kings Beach, CA
- Chefs Speakers
- (7)
Jeff Havens is not your typical business growth expert. With an uncanny ability to transform complex business challenges into relatable, humorous, and actionable insights, Jeff has earned his place among the top keynote speakers across North America and Asia. Over the last decade, he has presented to over 1,000 audiences, bringing fresh perspectives on leadership, […]
- Travels from: Midland, MI
- Leadership Speakers
Disclaimer
These remain the property of its owner and are not affiliated with or endorsed by Speakers Inc.
Fee Range Information
All talent fees exclude VAT, travel and accommodation where required.
