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Keynote Topics
Providing superior service is essential to continued success in a competitive world. But too many executives still regard service as “the fuzzy stuff” – they don’t know how to measure, manage or make it happen on a companywide scale
The driving force of a service-focused culture is a group of inspired leaders who are convinced of, and committed to, the long-term value of service excellence. Learn how the leadership team can build the alignment needed to embrace a common service vision
Ron Kaufman is the world’s leading educator for uplifting service performance and building service cultures. He helps leaders, teams, and organizations learn how to serve better, care more, and generate new value in the world. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents insights and best practices from working […]
Ron Kaufman is the world’s leading educator for uplifting service performance and building service cultures. He helps leaders, teams, and organizations learn how to serve better, care more, and generate new value in the world.
Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents insights and best practices from working with clients worldwide for thirty years. His energetic online and on-stage presentations and workshops have inspired millions.
Ron is author of the New York Times bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration.
Ron Kaufman’s unique approaches to learning and leadership have been featured in the New York Times, the Wall Street Journal, frequently online and on TV. For the past three years, GlobalGurus has ranked Ron the #1 Customer Service Guru in the world.
He is founder of a worldwide education and consulting company that enables large and small organizations to delight customers, improve performance, distinguish brands, and build Uplifting Service cultures. In 2020, GlobalGurus ranked Uplifting Service the #1 Customer Service Development Program in the world.
Ron moved to Asia in 1990 to help Singapore Airlines and the government of Singapore create and launch a national service quality training organization.
He is a graduate of Brown University, an avid scuba diver, a founding member of Asia Professional Speakers, and was inducted into the Ultimate Frisbee Hall of Fame for spreading the sport’s “Spirit of the Game” worldwide.
Ron Kaufman resides in Singapore with his wife Jen. They are committed to uplifting the spirit and practice of service and care in the present and for the future.
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Dan Heath, a renowned author, speaker, and expert in business strategy. Dan Heath, alongside his brother Chip Heath, has left an indelible mark on the business world with their insightful and impactful books. With over 3 million copies sold worldwide and translations in 33 languages, Dan Heath’s work has influenced countless individuals and organizations. Dan […]
As a seasoned emcee hailing from the vibrant city of San Diego, California, Angela Chee has etched her name in the annals of event management with her unparalleled expertise and captivating stage presence. With a career spanning over two decades, Angela Chee has mastered the art of transforming ordinary events into extraordinary experiences, leaving indelible […]
Alec Ross stands as a dynamic force in the world of technology, innovation, and global affairs, renowned as a New York Times best-selling author and an esteemed Distinguished Adjunct Professor at the University of Bologna’s business school. With a fervent dedication to deciphering the complexities of our rapidly evolving world, Ross illuminates the intersections of […]
After 20 years in the personal and professional development space, Kevin L McCrudden is better known as “Mr. Motivation and America’s CMO – Chief Motivation Officer.” Kevin L McCrudden is an international author, speaker and the only motivational and leadership speaker in American history to ever have a day of recognition passed by The United […]
Jason Bevan is a globally recognized expert in creative innovation, storytelling, and marketing, renowned for his role as Head of Creative Development at Warner Bros. Studios. Based in London, Jason worked on some of the world’s biggest film franchises, pioneering groundbreaking marketing strategies that propelled blockbuster movies to international success. His expertise in engaging audiences […]
Jeff Kortes is a dynamic and engaging speaker renowned for his expertise in employee retention and recruitment strategies. With over two decades of experience in human resources and leadership roles, Jeff brings a wealth of practical knowledge and insightful perspectives to his presentations. His engaging speaking style, coupled with his passion for helping organizations build […]
Dr. Andrew Ng is a luminary in the field of artificial intelligence (AI), renowned for his groundbreaking work and visionary leadership. As the founder of DeepLearning.AI, he has spearheaded numerous initiatives to democratize AI education and make advanced AI techniques accessible to a global audience. His role as the Founder and CEO of Landing AI […]
James Lawrence, widely recognized as the Iron Cowboy, stands as a testament to human endurance and the power of determination. Renowned for his astonishing feat of completing 50 Ironman-distance triathlons in 50 consecutive days across 50 states, James Lawrence transcends the boundaries of physical achievement. His journey from a humble beginning in Calgary, Alberta, to […]
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