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Keynote Topics
Providing superior service is essential to continued success in a competitive world. But too many executives still regard service as “the fuzzy stuff” – they don’t know how to measure, manage or make it happen on a companywide scale
The driving force of a service-focused culture is a group of inspired leaders who are convinced of, and committed to, the long-term value of service excellence. Learn how the leadership team can build the alignment needed to embrace a common service vision
Ron Kaufman is the world’s leading educator for uplifting service performance and building service cultures. He helps leaders, teams, and organizations learn how to serve better, care more, and generate new value in the world. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents insights and best practices from working […]
Ron Kaufman is the world’s leading educator for uplifting service performance and building service cultures. He helps leaders, teams, and organizations learn how to serve better, care more, and generate new value in the world.
Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents insights and best practices from working with clients worldwide for thirty years. His energetic online and on-stage presentations and workshops have inspired millions.
Ron is author of the New York Times bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration.
Ron Kaufman’s unique approaches to learning and leadership have been featured in the New York Times, the Wall Street Journal, frequently online and on TV. For the past three years, GlobalGurus has ranked Ron the #1 Customer Service Guru in the world.
He is founder of a worldwide education and consulting company that enables large and small organizations to delight customers, improve performance, distinguish brands, and build Uplifting Service cultures. In 2020, GlobalGurus ranked Uplifting Service the #1 Customer Service Development Program in the world.
Ron moved to Asia in 1990 to help Singapore Airlines and the government of Singapore create and launch a national service quality training organization.
He is a graduate of Brown University, an avid scuba diver, a founding member of Asia Professional Speakers, and was inducted into the Ultimate Frisbee Hall of Fame for spreading the sport’s “Spirit of the Game” worldwide.
Ron Kaufman resides in Singapore with his wife Jen. They are committed to uplifting the spirit and practice of service and care in the present and for the future.
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Karen McCullough is a nationally known keynote speaker and expert on change, generational opportunities and workforce trends. Karen helps organizations cut through the generational biases and get back to reality by leveraging their team’s strengths, enriching the work environment, and driving better results. Each of her presentations brings a realistic perspective on workplace trends, employee […]
Greg R. Baird has a wonderful journey encompassing 31 years of experience as a lecturer, educator, content creator and LGBTQ+ civil rights advocate. He brings a blend of heart, humor, and passion to his engaging and inspiring speeches. Booking, Greg is educational and inspiring for your next event. Greg addresses diverse audiences on themes such […]
Dale Wilsher is a seasoned professional development expert, executive leadership coach, Certified Professional Life Coach (CPLC), Professional Certified Coach (PCC), Certified Clinical Substance Abuse Professional (CCSP), motivational speaker, and DISC personality trainer. With a profound belief in the transformative power of mastering one’s meaning, Dale advocates for the pivotal role of authentic self-discovery and purpose […]
Anthony Bourke “AB” is a highly experienced F-16 fighter pilot who has flown tactical missions in countries all over the world. He has accumulated more than 2,700 hours of flight time in numerous high performance aircraft and was one of the first pilots to fly his F-16 over New York City in the homeland defense […]
Amal Clooney is an internationally renowned human rights lawyer, author, and keynote speaker who inspires audiences with her profound dedication to justice, equality, and the rule of law. Known for her groundbreaking legal work and passionate advocacy, Amal has represented individuals, governments, and organizations in high-profile cases before the International Criminal Court, the European Court […]
Mike Staver, CEO of The Staver Group, has earned a reputation as a bold, no-nonsense leadership coach who inspires change and growth in leaders across various industries. Often referred to as a “rebel with a cause,” Mike challenges leaders to confront their realities and face their fears head-on. He helps them take decisive action, enabling […]
DJ Broadband, born and raised in Uganda and now proudly based in Minnesota, is a masterful entertainer who has brought his global musical influence to the heart of the Midwest. With years of experience and a passion for connecting people through music, DJ Broadband has become one of Minnesota’s most well-known and respected DJs. His […]
Annie Duke loves to dive deep into decision making under uncertainty. Her latest obsession is on the topic of quitting. In particular, she is on a mission to rehabilitate the term and get people to be proud of walking away from things. Annie is an author, speaker, and consultant in the decision-making space, as well […]
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