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Keynote Topics
Providing superior service is essential to continued success in a competitive world. But too many executives still regard service as “the fuzzy stuff” – they don’t know how to measure, manage or make it happen on a companywide scale
The driving force of a service-focused culture is a group of inspired leaders who are convinced of, and committed to, the long-term value of service excellence. Learn how the leadership team can build the alignment needed to embrace a common service vision
Ron Kaufman is the world’s leading educator for uplifting service performance and building service cultures. He helps leaders, teams, and organizations learn how to serve better, care more, and generate new value in the world. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents insights and best practices from working […]
Ron Kaufman is the world’s leading educator for uplifting service performance and building service cultures. He helps leaders, teams, and organizations learn how to serve better, care more, and generate new value in the world.
Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents insights and best practices from working with clients worldwide for thirty years. His energetic online and on-stage presentations and workshops have inspired millions.
Ron is author of the New York Times bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration.
Ron Kaufman’s unique approaches to learning and leadership have been featured in the New York Times, the Wall Street Journal, frequently online and on TV. For the past three years, GlobalGurus has ranked Ron the #1 Customer Service Guru in the world.
He is founder of a worldwide education and consulting company that enables large and small organizations to delight customers, improve performance, distinguish brands, and build Uplifting Service cultures. In 2020, GlobalGurus ranked Uplifting Service the #1 Customer Service Development Program in the world.
Ron moved to Asia in 1990 to help Singapore Airlines and the government of Singapore create and launch a national service quality training organization.
He is a graduate of Brown University, an avid scuba diver, a founding member of Asia Professional Speakers, and was inducted into the Ultimate Frisbee Hall of Fame for spreading the sport’s “Spirit of the Game” worldwide.
Ron Kaufman resides in Singapore with his wife Jen. They are committed to uplifting the spirit and practice of service and care in the present and for the future.
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Tammy Bruce, an Independent Conservative, is a radio talk show host, New York Times bestselling author, columnist, and Fox News Political Contributor. After a history in the 1990s of being a leftist community organizer she now works to make sure her that experience is used to expose and help defeat the leftist agenda. Ms. Bruce […]
Stephen Drum is a highly regarded leadership and peak performance speaker, renowned for his extraordinary career as a Navy SEAL Master Chief with 27 years of combat-tested experience. As a distinguished figure in leadership development, Drum brings unparalleled expertise and insights to organizations and individuals seeking to excel in high-pressure environments. His transformative approach to […]
Dale Smith Thomas is an esteemed professional speaker, revered for her unparalleled ability to connect deeply with audiences worldwide. Renowned for her dynamic blend of transparency, honesty, humor, and warmth, Dale embarks on transformative journeys during her presentations, leaving an indelible mark on each individual fortunate enough to experience her message. As an unapologetic optimist, […]
Julia Landauer is an accomplished NASCAR driver and a trailblazer in the male-dominated world of motorsports. With a passion for speed and competition, Julia’s journey began at a young age when she started go-kart racing at just 10 years old. She quickly rose through the ranks, securing numerous championships and solidifying her reputation as a […]
Dr. Catriona Wallace is a globally recognized thought leader in artificial intelligence (AI), ethics, and digital transformation. A trailblazer in the tech industry, Dr. Wallace is one of the few women at the helm of an AI-driven enterprise, leading the charge to create technology that not only solves problems but also fosters positive societal impact. […]
Dandapani is an internationally renowned and highly sought-after speaker who is revolutionizing the business world with his practical and systematic approach to balancing work/life challenges. His talks offer attendees an understanding of how the mind works so they can create sustainable changes in their personal and professional lives. He delivers keynote addresses all over the […]
Brian Biro is America’s Breakthrough Coach! He is one of the nation’s foremost speakers and teachers of Leadership, Possibility Thinking, Thriving on Change, and Team-Building. He has delivered more than 1,600 presentations around the world in the past twenty-five years. His clients include such diverse organizations as Lockheed Martin, the US Army, Microsoft, the University […]
Emily Jaenson is a trailblazer in sports leadership and a nationally recognized expert on confidence building and authentic leadership. As the first female General Manager of a Triple-A Minor League Baseball team in nearly 20 years, Emily shattered long-standing industry barriers and became a voice for change in the world of sports and business. With […]
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