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Keynote Topics
Employees can also increase sales. They know things about their local customers that no centralized system can know. They know what the customers are asking for that the store or restaurant doesn’t have.
Of course, all this requires enough time to do the daily work and engage in improvement. Many low-wage employers think that increasing labor productivity means doing as much as possible with as few people as possible all working as quickly as possible.
But key aspects of great service can’t be speeded up. An IT system may find an answer quickly, but it can’t listen to the customer’s problem more quickly or with any empathy. Nor can thinking about improvement and experimenting with countermeasures be speeded up.
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Zeynep Ton is a professor, author and leading expert on operations management in retail and service businesses. She is a sought-after international keynote speaker who has spoken at major conferences worldwide on topics ranging from leadership and innovation to women in technology.
In 2017, Zeynep co-founded Good Jobs Institute, and she serves as the President. The non-profit organisation provides evaluations, workshops, and long-term collaborations to assist and support retail executives in transforming their businesses.
Zeynep has been researching and writing about business strategy for over 15 years, focusing on how companies can create good jobs and offer excellent customer service while still achieving superior returns to investors. In 2014, her work culminated in the publication of her book, The Good Jobs Strategy.
Zeynep’s research has been published in managerial and scholarly journals including Harvard Business Review, California Management Review, and Organization Science. She also wrote several Harvard Business School cases. Her work has been featured widely in the media, including The Atlantic, The New Yorker, The Washington Post, The New York Times, PBS, and NPR.
Zeynep Ton teaches MBA and executive education courses in operations management. She received several awards for excellence in teaching both at HBS and MIT Sloan. She was named one of the World’s 40 Best Business School Professors Under the Age of 40 by Poets & Quants and was featured by CNNMoney as one of eight young business school professors on the rise.
Zeynep lives in Cambridge, Massachusetts with her husband and four children. A native of Turkey, she first came to the U.S. on a volleyball scholarship from the Pennsylvania State University.
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Zeynep Ton is a professor, author and leading expert on operations management in retail and service businesses. She is a sought-after international keynote speaker who has spoken at major conferences worldwide on topics ranging from leadership and innovation to women in technology.
In 2017, Zeynep co-founded Good Jobs Institute, and she serves as the President. The non-profit organisation provides evaluations, workshops, and long-term collaborations to assist and support retail executives in transforming their businesses.
Zeynep has been researching and writing about business strategy for over 15 years, focusing on how companies can create good jobs and offer excellent customer service while still achieving superior returns to investors. In 2014, her work culminated in the publication of her book, The Good Jobs Strategy.
Zeynep’s research has been published in managerial and scholarly journals including Harvard Business Review, California Management Review, and Organization Science. She also wrote several Harvard Business School cases. Her work has been featured widely in the media, including The Atlantic, The New Yorker, The Washington Post, The New York Times, PBS, and NPR.
Zeynep Ton teaches MBA and executive education courses in operations management. She received several awards for excellence in teaching both at HBS and MIT Sloan. She was named one of the World’s 40 Best Business School Professors Under the Age of 40 by Poets & Quants and was featured by CNNMoney as one of eight young business school professors on the rise.
Zeynep lives in Cambridge, Massachusetts with her husband and four children. A native of Turkey, she first came to the U.S. on a volleyball scholarship from the Pennsylvania State University.
Contact us at Speakers Inc and follow us on LinkedIn
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John Bobb-Semple is a changemaker who lives to build bridges, innovate, and inspire real impact. A sought-after communicator, John speaks on racial reconciliation, resilience, community engagement, culture and leadership development. As a Keynote Speaker, John will ignite your passion to enact change. John is an inspiring speaker who will give you a framework to activate […]
Peter Diamandis stands at the forefront of innovation, a visionary entrepreneur and thought leader dedicated to unlocking the potential of exponential technologies. Named by Fortune as one of the “World’s 50 Greatest Leaders,” Diamandis is renowned for his groundbreaking work in incentivizing innovation through the XPRIZE Foundation and for his role in shaping the future […]
Bjørn Heyerdahl is more than just an explorer or environmentalist. He embodies the legacy of his lineage, stretching back to the iconic Viking era, and channels it into a modern narrative of sustainability, adventure, and humanitarianism. As an internationally recognized speaker and consultant, Bjørn Heyerdahl brings a unique blend of ancestral wisdom, personal grit, and […]
Simon Harrop is an innovative marketing expert who pioneered the idea of using the senses to create powerful marketing messages. He created the company Brand Sense -global experts in multi-sensory brand marketing- working with leading global companies like British Airways, P&G and General Motors. Simon Harrop is the man behind Brand Sense, specialising in sensory […]
Valerie Red-Horse, of Cherokee heritage, graduated cum laude from UCLA’s Theater Arts Department and further studied at the Lee Strasberg Theater Institute. She began her entertainment career with extensive television and film work as a leading actress. Valerie turned to writing, developing and producing in 1993. Her original screenplay, LOZEN, based on the life story […]
Jasmine Star helps entrepreneurs build a brand and market it on social media. After quitting law school, she picked up a camera, built an internationally recognized business, and teaches others how to do the same. In addition to chasing wild dreams, Jasmine works with her husband and grumpy dog, and you’ll likely find her walking […]
In a world where business leaders are lauded for being cutthroat, Marcus does it all with heart and compassion for the people, process and product he aspires to elevate. But as with many success stories, his road has not always been an easy one. If you or your client is looking for an interactive Business […]
Watchen Nyanue is a force to be reckoned with in the world of strategic marketing, business development, and professional speaking. Her journey from surviving the Liberian civil war to becoming the Founder and CEO of I Choose the Ladder is a testament to her resilience, determination, and unwavering commitment to excellence. Since immigrating to Chicago, […]
In an ever-evolving world where businesses strive for excellence, leadership and innovation go hand in hand. Melissa Majors, an accomplished business leader, is a shining example of how education, innovation, and inclusion can be strategically woven together to drive success. Not only is she a prominent advocate for inclusion, but she is also the author […]
Mike Massimino, a former NASA astronaut, is a professor of mechanical engineering at Columbia University and the senior advisor for space programs at the Intrepid Sea, Air & Space Museum. \ He received a BS from Columbia University, and MS degrees in mechanical engineering and in technology and policy, as well as a PhD in […]
Shaun Tomson is a native of South Africa and he spent fourteen years on the Professional Tour, winning surfing competitions all over the world whilst developing international apparel brands. He is a business finance graduate from the University of Natal in South Africa and is the founder of Instinct and Solitude Sportswear, multi-million dollar international apparel […]
Navid Nazemian is an Executive Coach with 26 years of professional work experience in some of the world’s most admired companies. e has a professional background in commercial roles before moving to leadership roles in HR in order to elevate the practice of people, leadership, and culture. Navid works as an active thinking partner to his clients […]
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A full-service speaker booking agency is an organization that handles all aspects of speaker engagements, from identifying and recommending speakers based on event objectives, to negotiating contracts, and managing logistics. Agencies like Speakers Inc provide extensive support throughout the process, ensuring that the right speaker is matched to the right event, that all technical and logistical needs are met, and that the event runs smoothly. This includes handling travel arrangements, audio-visual requirements, and any special accommodations the speaker might need. By offering a comprehensive suite of services, a full-service agency allows event planners to focus on their overall event strategy and attendee experience without getting bogged down in the details of speaker management.
Speakers Inc Bureau distinguishes itself through a deep commitment to personalized service and a unique understanding of client and speaker needs. Our approach is built on more than 25 years of industry experience, enabling us to not only anticipate the needs of our clients but also to provide insightful recommendations that enhance event outcomes. We pride ourselves on our:
To find the perfect speaker for your event, you can start by visiting our website or contacting our client service team directly. We will discuss your event’s objectives, theme, audience demographics, and budget. Based on this information, we will provide you with a curated list of speaker recommendations who not only align with your goals but are also known for engaging and captivating audiences. You can also browse through our extensive speaker profiles online, which include detailed bios, speaking topics, and video clips of past engagements to help you make an informed decision.
Speakers Inc caters to a wide range of events, including corporate meetings, conferences, educational workshops, leadership retreats, and public seminars. Our speakers specialize in various topics such as business, technology, health, education, motivation, and more, making us a versatile partner capable of servicing diverse event needs.
Booking a speaker through Speakers Inc is straightforward:
On the day of the event, a dedicated Speakers Inc coordinator can be available to manage the speaker’s schedule, ensure all technical requirements are met, and assist with any last-minute changes. This on-site support is designed to ensure that the speaker’s presentation goes as smoothly as possible, allowing event organizers to focus on their guests and overall event execution.
Speakers Inc manages all travel logistics for speakers, including flights, accommodations, and local transportation. We ensure that travel is efficient and meets the needs of both the speaker and the event, relieving you of the administrative burden and potential complications of managing these details.
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