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Keynote Topics
Employees can also increase sales. They know things about their local customers that no centralized system can know. They know what the customers are asking for that the store or restaurant doesn’t have.
Of course, all this requires enough time to do the daily work and engage in improvement. Many low-wage employers think that increasing labor productivity means doing as much as possible with as few people as possible all working as quickly as possible.
But key aspects of great service can’t be speeded up. An IT system may find an answer quickly, but it can’t listen to the customer’s problem more quickly or with any empathy. Nor can thinking about improvement and experimenting with countermeasures be speeded up.
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Zeynep Ton is a professor, author and leading expert on operations management in retail and service businesses. She is a sought-after international keynote speaker who has spoken at major conferences worldwide on topics ranging from leadership and innovation to women in technology.
In 2017, Zeynep co-founded Good Jobs Institute, and she serves as the President. The non-profit organisation provides evaluations, workshops, and long-term collaborations to assist and support retail executives in transforming their businesses.
Zeynep has been researching and writing about business strategy for over 15 years, focusing on how companies can create good jobs and offer excellent customer service while still achieving superior returns to investors. In 2014, her work culminated in the publication of her book, The Good Jobs Strategy.
Zeynep’s research has been published in managerial and scholarly journals including Harvard Business Review, California Management Review, and Organization Science. She also wrote several Harvard Business School cases. Her work has been featured widely in the media, including The Atlantic, The New Yorker, The Washington Post, The New York Times, PBS, and NPR.
Zeynep Ton teaches MBA and executive education courses in operations management. She received several awards for excellence in teaching both at HBS and MIT Sloan. She was named one of the World’s 40 Best Business School Professors Under the Age of 40 by Poets & Quants and was featured by CNNMoney as one of eight young business school professors on the rise.
Zeynep lives in Cambridge, Massachusetts with her husband and four children. A native of Turkey, she first came to the U.S. on a volleyball scholarship from the Pennsylvania State University.
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Zeynep Ton is a professor, author and leading expert on operations management in retail and service businesses. She is a sought-after international keynote speaker who has spoken at major conferences worldwide on topics ranging from leadership and innovation to women in technology.
In 2017, Zeynep co-founded Good Jobs Institute, and she serves as the President. The non-profit organisation provides evaluations, workshops, and long-term collaborations to assist and support retail executives in transforming their businesses.
Zeynep has been researching and writing about business strategy for over 15 years, focusing on how companies can create good jobs and offer excellent customer service while still achieving superior returns to investors. In 2014, her work culminated in the publication of her book, The Good Jobs Strategy.
Zeynep’s research has been published in managerial and scholarly journals including Harvard Business Review, California Management Review, and Organization Science. She also wrote several Harvard Business School cases. Her work has been featured widely in the media, including The Atlantic, The New Yorker, The Washington Post, The New York Times, PBS, and NPR.
Zeynep Ton teaches MBA and executive education courses in operations management. She received several awards for excellence in teaching both at HBS and MIT Sloan. She was named one of the World’s 40 Best Business School Professors Under the Age of 40 by Poets & Quants and was featured by CNNMoney as one of eight young business school professors on the rise.
Zeynep lives in Cambridge, Massachusetts with her husband and four children. A native of Turkey, she first came to the U.S. on a volleyball scholarship from the Pennsylvania State University.
Contact us at Speakers Inc and follow us on LinkedIn
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As an experienced keynote speaker, Vinh Giang knows that what transpires on stage is not about him. It’s 100% about the audience. It’s about the life-changing lessons. “Let me help you create an unforgettable experience at your conference.”About Me It’s about the life-changing lessons he’s been so fortunate to learn along the way and sharing […]
As a top rated business facilitator, NCAA national rowing champion, U.S. Marine Corps Officer, corporate vice-president, business owner, MBA, world traveler, inspirational author, renowned global business coach, and devoted husband, Chris Steely has a vast array of life and leadership experience. As the Director of Coaching for the world’s top business coaching company, Chris has […]
Dorie Clark stands as a luminary figure in the realm of business and communication, recognized internationally for her unparalleled insights and contributions. With accolades including being named one of the Top 50 business thinkers globally by Thinkers50 and hailed as the #1 Communication Coach worldwide by the Marshall Goldsmith Leading Global Coaches Awards, Dorie’s impact […]
Sarano Kelley, founder of The Game and author of, The Game: Win Your Life in 90 Days, grew up in a gang-infested neighborhood of Brownsville, New York. At 16 years old Kelley was accepted and began his studies at Vassar College. By the time he reached the age of 23 he was already earning 400,000 […]
Sterling Hawkins is a transformative figure in the realm of organizational culture and business innovation. Known for his groundbreaking work on creating cultures of innovation and resilience, Hawkins has emerged as a preeminent speaker and thought leader. His signature speech, “No Matter What,” encapsulates his philosophy of overcoming challenges and fostering an environment where innovation […]
For over four decades, Cal Fussman has interviewed hundreds of the world’s most influential individuals: Muhammad Ali, Jack Welch, Mikhail Gorbachev, Serena Williams, Jeff Bezos, Jimmy Carter, Kobe Bryant, Richard Branson, and the list goes on. Now, as a New York Times bestselling author, keynote speaker, world-renowned interviewer, and host of the Big Questions podcast, […]
Aysha Turgut presentations will put anyone looking to overcome their negative relationship with money as well as their lack of understanding on how to create short- or long-term wealth on the right path to financial success. She was awarded the Most Influential Investment Coaching Businesswoman 2023 designation in the 8th annual Influential Businesswoman Awards hosted […]
Dr. Lisa D. Jenkins is a distinguished cultural strategist renowned for her expertise in cultivating environments of impactful cultural diversity within organizations. With a track record of excellence, she has garnered recognition as an award-winning professional speaker, empowering teams to thrive in multicultural settings. Lisa’s journey is enriched by her diverse background, including pivotal roles […]
Steve Gutzler is the President of Leadership Quest, a Seattle based Leadership Development company. Steve is a dynamic, highly sought after speaker who has delivered over 2500 presentations, to a who’s who list of clients including, Pandora Radio, Microsoft, Starbucks, Boeing, Cisco, Starwood Corporation, U.S. Security Administration, and Oxford Financial to name just a few. […]
Tumi Frazier assists individuals and organizations with personal and organizational development solutions and interventions to improve accountability and commitment so as to cultivate high performance culture. Tumi’s unique ability to motivate and inspire audiences to positive action is a highlight of any event. Whether motivating all staff members in organizations, change management, dealing with leadership […]
Rory Vaden is the New York Times bestselling author of Take the Stairs. His insights have been featured in the Wall Street Journal, Forbes, CNN, Entrepreneur, Inc, on Fox News national television and in several other major media outlets. As a world-renowned speaker, His Tedx talk has been viewed over 2 million times, he is […]
Sara Frasca is a business growth expert. Honing her skills in senior leadership roles in both corporate America and the world of startups, Sara now serves as Chief Executive Officer for Point NorthEast, a global business coaching firm. She helps leading organizations cultivate human imagination, build a culture of accountability, and solve complex problems to […]
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A full-service speaker booking agency is an organization that handles all aspects of speaker engagements, from identifying and recommending speakers based on event objectives, to negotiating contracts, and managing logistics. Agencies like Speakers Inc provide extensive support throughout the process, ensuring that the right speaker is matched to the right event, that all technical and logistical needs are met, and that the event runs smoothly. This includes handling travel arrangements, audio-visual requirements, and any special accommodations the speaker might need. By offering a comprehensive suite of services, a full-service agency allows event planners to focus on their overall event strategy and attendee experience without getting bogged down in the details of speaker management.
Speakers Inc Bureau distinguishes itself through a deep commitment to personalized service and a unique understanding of client and speaker needs. Our approach is built on more than 25 years of industry experience, enabling us to not only anticipate the needs of our clients but also to provide insightful recommendations that enhance event outcomes. We pride ourselves on our:
To find the perfect speaker for your event, you can start by visiting our website or contacting our client service team directly. We will discuss your event’s objectives, theme, audience demographics, and budget. Based on this information, we will provide you with a curated list of speaker recommendations who not only align with your goals but are also known for engaging and captivating audiences. You can also browse through our extensive speaker profiles online, which include detailed bios, speaking topics, and video clips of past engagements to help you make an informed decision.
Speakers Inc caters to a wide range of events, including corporate meetings, conferences, educational workshops, leadership retreats, and public seminars. Our speakers specialize in various topics such as business, technology, health, education, motivation, and more, making us a versatile partner capable of servicing diverse event needs.
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