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Keynote Topics
In this fun and energizing Keynote, you will learn how to refresh your culture and innovate your operations, at will.
You will know how to adapt to post-pandemic conditions and stay resilient. You will get solid ideas for hiring and retaining your workforce (even when the labor market is frustratingly tight) and how to create instant rapport for building solid relationships (based upon the proven tactics of TV talk show hosts).
While we all strive for perfection, Ross encourages your audience to embrace Relevance as a moving target.
He will detail inspiring case studies that span the landscape of retail, manufacturing, B2B, construction, tech, and healthcare.
The perfect Post-Covid Breakout Session or Spouse Event.
None of us can perform at our peak when we have been derailed by a catastrophic family event, a disruptive workplace dilemma, or a global pandemic.
How do you bounce back after the crisis has abated? Based on their book of the same name, Ross Shafer and Allison Dalvit will engage your audience by sharing their ‘blueprints for rallying’ in every imaginable circumstance.
This program is interactive, fun, emotional, and impactful.
Cracking the Experience Code in a Revolutionary Way
After writing four books and 12 HR training films on this subject, Ross has determined that “WOW-ing” the customer does NOT create loyalty. It is reducing the “POW” moments that makes customers “sticky.”
Customers want to buy from companies that don’t disappoint them…and from people who don’t make mistakes. In this highly entertaining and inspiring presentation, Ross will share the simple, yet powerful system he developed to help his clients quickly improve their customer experience scores.
(EXAMPLE: one of his larger clients raised their JD Power scores 21 points in 90 days).
The On-Demand Economy has caused customer expectations to change. Do you know what they want now?
Ross Shafer is one of the most sought after keynote speakers and seminar leaders on the subjects of Customer Urgency and Empathy, Personal Motivation, Reinvention, and Market Relevance. He has authored nine business books yet also won international stand-up comedy competitions. He’s earned six TV Emmys as a network talk and game show host yet […]
Ross Shafer is one of the most sought after keynote speakers and seminar leaders on the subjects of Customer Urgency and Empathy, Personal Motivation, Reinvention, and Market Relevance.
He has authored nine business books yet also won international stand-up comedy competitions. He’s earned six TV Emmys as a network talk and game show host yet credits his success to reselling bicycles at age 13.
He flipped cars at 15 and flipped homes at 18. After college at 21, he started buying and selling companies. The common denominator is a burning pursuit of excellence that has driven Ross to the top of every field he’s entered.
Since his early teens, Ross Shafer has been obsessed with understanding “Who succeeds? Who fails? And Why?” His confidence flourished when he discovered that there were specific blueprints for success in every job and every industry.
That understanding led to his noteworthy achievements in business, television broadcasting, book writing, professional speaking (CPAE) and even stand-up comedy. His wildly diverse career choices have allowed Ross to communicate complex ideas with great fun – and an “everyman” quality.
Today, he coaches leaders and teams on how to cross-pollinate innovative ideas about emerging trends, shifting buying habits, and the motivation of workforces during mergers and acquisitions.
His clients include 73 of the Fortune 100…as well as a broad array of associations. What most people don’t know is that Ross may have sparked the explosion of the entertainment cooking channels when he wrote a funny bestselling book, Cook Like a Stud (38 recipes men can prepare in the garage using their own tools).
Not bad for a guy who played college football (pre-concussion-era helmets) and who still aspires to get his hair right.
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Tanya Menon is a renowned leadership strategist and keynote speaker who helps organizations and teams bridge the gap between where they are and where they need to be. With a focus on leadership development, team dynamics, and organizational culture, Tanya has spent decades studying human behavior in organizations. She empowers leaders to make strategic decisions […]
Lt. Col Jason O Harris is a highly decorated officer and seasoned pilot in the United States Air Force, recognized for his leadership, strategic vision, and commitment to excellence. With over two decades of military service, Lt. Col Harris has accumulated a wealth of experience that transcends the boundaries of conventional leadership. His dynamic approach […]
Jean Marie DiGiovanna is an international keynote speaker, leadership development expert, certified executive coach and best-selling author. With her body of work on Renaissance Leadership and over 25 years of experience across the globe, she helps leaders and their teams shift the way they think, lead and communicate rapidly creating a culture of increased trust, […]
Kim Lear is a prominent figure in the realm of generational patterns and demographic shifts. As the founder and content director of Inlay Insights, she spearheads groundbreaking research that unveils cultural transformations, reshaping how organizations engage both their employees and consumers. With a unique blend of data analysis, compelling storytelling, wit, and actionable insights, Kim […]
Erica Dhawan stands at the forefront of 21st-century leadership, recognized globally as an authority on teamwork, collaboration, and innovation. With a remarkable blend of insight, expertise, and practical strategies, she guides organizations through the challenges and opportunities of our digital age. Named among the top 50 management thinkers in the world by Thinkers50, Erica Dhawan […]
CLINT BELL is the master of ceremonies. Having been behind the microphone since a young age, Clint has become a professional MC, voice-over actor and fast-talker. His charming personality and vivacious voice has helped organizations like Rady Children’s Hospital, The San Diego Wine Festival, The Madeline School, and Tri-City Medical successfully raise awareness and funds. Clint’s […]
Combat tests you. Being a beat cop tests you. Life tests you. Three brothers and being the only girl…tests you. Vernice Armour has been tested her whole life. A gutsy trailblazer, her resume is an impressive collection of “firsts” including America’s first Black woman combat pilot. She served two tours of duty in Iraq as […]
Derek Ostovani, one of the nation’s top Corporate Magicians and Mentalists resides in San Diego, California, and has traveled across the country and internationally to share his unique art of performance and sleight of hand abilities. He has performed at theaters across the nation including The Magic Castle in Hollywood, The Chicago Magic Lounge, and […]
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