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Keynote Topics
In this fun and energizing Keynote, you will learn how to refresh your culture and innovate your operations, at will.
You will know how to adapt to post-pandemic conditions and stay resilient. You will get solid ideas for hiring and retaining your workforce (even when the labor market is frustratingly tight) and how to create instant rapport for building solid relationships (based upon the proven tactics of TV talk show hosts).
While we all strive for perfection, Ross encourages your audience to embrace Relevance as a moving target.
He will detail inspiring case studies that span the landscape of retail, manufacturing, B2B, construction, tech, and healthcare.
The perfect Post-Covid Breakout Session or Spouse Event.
None of us can perform at our peak when we have been derailed by a catastrophic family event, a disruptive workplace dilemma, or a global pandemic.
How do you bounce back after the crisis has abated? Based on their book of the same name, Ross Shafer and Allison Dalvit will engage your audience by sharing their ‘blueprints for rallying’ in every imaginable circumstance.
This program is interactive, fun, emotional, and impactful.
Cracking the Experience Code in a Revolutionary Way
After writing four books and 12 HR training films on this subject, Ross has determined that “WOW-ing” the customer does NOT create loyalty. It is reducing the “POW” moments that makes customers “sticky.”
Customers want to buy from companies that don’t disappoint them…and from people who don’t make mistakes. In this highly entertaining and inspiring presentation, Ross will share the simple, yet powerful system he developed to help his clients quickly improve their customer experience scores.
(EXAMPLE: one of his larger clients raised their JD Power scores 21 points in 90 days).
The On-Demand Economy has caused customer expectations to change. Do you know what they want now?
Ross Shafer is one of the most sought after keynote speakers and seminar leaders on the subjects of Customer Urgency and Empathy, Personal Motivation, Reinvention, and Market Relevance. He has authored nine business books yet also won international stand-up comedy competitions. He’s earned six TV Emmys as a network talk and game show host yet […]
Ross Shafer is one of the most sought after keynote speakers and seminar leaders on the subjects of Customer Urgency and Empathy, Personal Motivation, Reinvention, and Market Relevance.
He has authored nine business books yet also won international stand-up comedy competitions. He’s earned six TV Emmys as a network talk and game show host yet credits his success to reselling bicycles at age 13.
He flipped cars at 15 and flipped homes at 18. After college at 21, he started buying and selling companies. The common denominator is a burning pursuit of excellence that has driven Ross to the top of every field he’s entered.
Since his early teens, Ross Shafer has been obsessed with understanding “Who succeeds? Who fails? And Why?” His confidence flourished when he discovered that there were specific blueprints for success in every job and every industry.
That understanding led to his noteworthy achievements in business, television broadcasting, book writing, professional speaking (CPAE) and even stand-up comedy. His wildly diverse career choices have allowed Ross to communicate complex ideas with great fun – and an “everyman” quality.
Today, he coaches leaders and teams on how to cross-pollinate innovative ideas about emerging trends, shifting buying habits, and the motivation of workforces during mergers and acquisitions.
His clients include 73 of the Fortune 100…as well as a broad array of associations. What most people don’t know is that Ross may have sparked the explosion of the entertainment cooking channels when he wrote a funny bestselling book, Cook Like a Stud (38 recipes men can prepare in the garage using their own tools).
Not bad for a guy who played college football (pre-concussion-era helmets) and who still aspires to get his hair right.
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Helena Cantrall is a dynamic and accomplished event host and emcee, known for her magnetic personality and seamless ability to captivate audiences across various event formats. With a rich background in entertainment, public speaking, and event management, Helena brings energy, professionalism, and a unique blend of warmth and charisma to every stage she graces. Fluent […]
Bill Benjamin is not your typical motivational speaker. With a background deeply rooted in mathematics and computer science, he stumbled upon a transformative realization while working in the technology industry – the power of managing emotions. This epiphany led him on a journey to become a leading authority in Emotional Intelligence (EI), eventually co-founding the […]
With an illustrious career spanning journalism, broadcasting, and authorship, Redi Tlhabi stands as a prominent figure in the media landscape of South Africa. Renowned for her incisive commentary and engaging presence, Tlhabi has graced numerous national and international events, leaving a lasting impression on audiences worldwide. Having moderated discussions for esteemed clients such as Discovery, […]
Joel Zeff ignites energy like few others in the world of professional speaking. As a dynamic speaker, improvisational humorist, and author, he seamlessly blends humor, audience interaction, and insightful messaging to create memorable experiences that leave audiences inspired and invigorated. Joel’s unique approach involves inviting members of the audience to participate in hilarious improvisational exercises, […]
In the world of gastronomy, one such name is Chef Ludo Lefebvre who is as a true mavericks, pushing the boundaries of tradition and flavor to create culinary masterpieces. With a career that has spanned both sides of the Atlantic, Chef Ludo has earned a reputation as a fearless innovator and a master of French […]
Jim Carroll is the world’s leading global futurists, trends, and innovation experts, with a massive global blue-chip client list. Over the last 25 years, more than 2 million people have shared his insight at his events. Jim’s global client list gives him a front-row seat to the high-velocity change that is occurring as disruption comes […]
Lisa Ford is a speaker with over 20 years of experience presenting to businesses, associations and government. She speaks throughout the United States and internationally on topics of customer service, leadership, team issues and change. Lisa is best known for her work in the areas of customer service. She is the author of the videotape series […]
Raymont Harris is an Entrepreneur, Professional Speaker, Coach and Consultant that specializes in Elite Mindset & Performance Training. But more than that he is also a father, friend and brother. Born in a small steel city outside of Cleveland, Ohio called Lorain, Raymont was raised alongside his older brother and sister by his widowed father. […]
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