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In this fun and energizing Keynote, you will learn how to refresh your culture and innovate your operations, at will.
You will know how to adapt to post-pandemic conditions and stay resilient. You will get solid ideas for hiring and retaining your workforce (even when the labor market is frustratingly tight) and how to create instant rapport for building solid relationships (based upon the proven tactics of TV talk show hosts).
While we all strive for perfection, Ross encourages your audience to embrace Relevance as a moving target.
He will detail inspiring case studies that span the landscape of retail, manufacturing, B2B, construction, tech, and healthcare.
The perfect Post-Covid Breakout Session or Spouse Event.
None of us can perform at our peak when we have been derailed by a catastrophic family event, a disruptive workplace dilemma, or a global pandemic.
How do you bounce back after the crisis has abated? Based on their book of the same name, Ross Shafer and Allison Dalvit will engage your audience by sharing their ‘blueprints for rallying’ in every imaginable circumstance.
This program is interactive, fun, emotional, and impactful.
Cracking the Experience Code in a Revolutionary Way
After writing four books and 12 HR training films on this subject, Ross has determined that “WOW-ing” the customer does NOT create loyalty. It is reducing the “POW” moments that makes customers “sticky.”
Customers want to buy from companies that don’t disappoint them…and from people who don’t make mistakes. In this highly entertaining and inspiring presentation, Ross will share the simple, yet powerful system he developed to help his clients quickly improve their customer experience scores.
(EXAMPLE: one of his larger clients raised their JD Power scores 21 points in 90 days).
The On-Demand Economy has caused customer expectations to change. Do you know what they want now?
Ross Shafer is one of the most sought after keynote speakers and seminar leaders on the subjects of Customer Urgency and Empathy, Personal Motivation, Reinvention, and Market Relevance. He has authored nine business books yet also won international stand-up comedy competitions. He’s earned six TV Emmys as a network talk and game show host yet […]
Ross Shafer is one of the most sought after keynote speakers and seminar leaders on the subjects of Customer Urgency and Empathy, Personal Motivation, Reinvention, and Market Relevance.
He has authored nine business books yet also won international stand-up comedy competitions. He’s earned six TV Emmys as a network talk and game show host yet credits his success to reselling bicycles at age 13.
He flipped cars at 15 and flipped homes at 18. After college at 21, he started buying and selling companies. The common denominator is a burning pursuit of excellence that has driven Ross to the top of every field he’s entered.
Since his early teens, Ross Shafer has been obsessed with understanding “Who succeeds? Who fails? And Why?” His confidence flourished when he discovered that there were specific blueprints for success in every job and every industry.
That understanding led to his noteworthy achievements in business, television broadcasting, book writing, professional speaking (CPAE) and even stand-up comedy. His wildly diverse career choices have allowed Ross to communicate complex ideas with great fun – and an “everyman” quality.
Today, he coaches leaders and teams on how to cross-pollinate innovative ideas about emerging trends, shifting buying habits, and the motivation of workforces during mergers and acquisitions.
His clients include 73 of the Fortune 100…as well as a broad array of associations. What most people don’t know is that Ross may have sparked the explosion of the entertainment cooking channels when he wrote a funny bestselling book, Cook Like a Stud (38 recipes men can prepare in the garage using their own tools).
Not bad for a guy who played college football (pre-concussion-era helmets) and who still aspires to get his hair right.
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Katya Karlova is an American fuller bust curve/midsize model, actress, and outspoken advocate for mental health, body confidence, and endometriosis awareness. With a highly engaged following of over 400k on social media, Katya brings her voice, charisma, and advocacy to audiences seeking inspiration and guidance in embracing self-love and authenticity. Born in Chisinau, Moldova, she […]
Called “Silicon Valley’s most provocative voice” for his ideas on technology trends, globalization, US competitiveness, and the future, Vivek Wadhwa’s work puts him at the heart of innovation. From tech entrepreneur and business owner to accomplished academic and widely published author, he served as a Stanford University research fellow and the Director of Research at […]
Dr. Dambisa Moyo is a globally celebrated economist, author, and thought leader renowned for her incisive analysis of macroeconomics, geopolitics, and global affairs. With a unique ability to distill complex economic principles into actionable insights, Dr. Moyo empowers organizations, governments, and individuals to navigate an increasingly interconnected and dynamic global landscape. Her groundbreaking work bridges […]
Joan Lunden is one of America’s most recognized and trusted television personalities. As host of ABC-TV’s “Good Morning America” for almost two decades (1980-1997), the the longest-running host on early morning television, Lunden helped millions of viewers greet each new day. During her tenure she reported from 26 countries, covered four presidents, five Olympics, and […]
Stephen Drum is a highly regarded leadership and peak performance speaker, renowned for his extraordinary career as a Navy SEAL Master Chief with 27 years of combat-tested experience. As a distinguished figure in leadership development, Drum brings unparalleled expertise and insights to organizations and individuals seeking to excel in high-pressure environments. His transformative approach to […]
April Hernandez Castillo’s journey from aspiring actress to influential keynote speaker is a testament to her resilience, talent, and unwavering dedication. Her career took a defining turn with her breakthrough role as the “Yo girl” in the Visa Check Card commercial featuring Yao Ming and Yogi Berra. This moment marked the beginning of a remarkable […]
Scott Dikkers is a New York Times bestselling author, comedy writer, and comedian known for his innovative approach to both creativity and branding. He is widely regarded as one of the most influential figures in the history of comedy, earning global recognition for his leadership at The Onion and his ability to redefine comedy for modern […]
Tracey Spicer is a prominent figure in Australian journalism, celebrated for her impactful work as a journalist, broadcaster, author, and advocate for gender equality. With multiple Walkley Awards to her name, Spicer’s career spans across various media platforms, including television, radio, and print. Beyond her journalistic achievements, she is renowned for her advocacy efforts, particularly […]
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