Amanda Stevens: Consumer Futurist
Amanda Stevens a consumer futurist and customer experience visionary offering organizations EPIC strategies to turn customers into advocates for lasting brand success.
Quick Facts:
- Highlights:
- Certified Speaking Professional, top-tier credential in speaking.
- Featured with brands and stages alongside Sir Richard Branson, Sir Bob Geldof, and Condoleezza Rice.
- Winner of Young Australian of the Year (Career Achievement) and recipient of the Centenary Medal for Business Innovation.
- Formats: Keynotes (45–60 min), Workshops (half-day or full-day), Virtual and hybrid sessions tailored to strategy and theme.
- Audiences: Marketing, leadership, customer service teams, and brands seeking to elevate customer experience and innovation.
- Outcomes:
- Equip brands with an EPIC blueprint for long-term relevance and disruption resilience.
- Empower organizations to convert customers into enthusiastic brand advocates.
- Reinforce innovation-driven culture and transform customer connection into competitive advantage.
- Travels from: Brisbane, QLD
- **Fee range: $20,001 - $35,000
Talent Services
Keynote Topics:
EPIC: FUTUREPROOF YOUR BRAND
HOW CAN YOU CREATE ANTIDOTES TO DISRUPTION AND BUILD AN ENDURING BRAND?
With consumer expectations changing faster than digital disruption, a shifting landscape requires business owners and marketers to think differently when it comes to brand-building.
Now is the time to think differently, to show true business bravery and to think in EPIC terms – not necessarily just in scale but in character.
In this presentation Amanda Stevens outlines a customized blueprint for how any brand can be built to last.
YOUR AUDIENCE WILL LEARN:
- The key characteristics of brands built to last
- Why striving for EPIC has never been more critical and a 12-point blueprint for building a EPIC brand
- Why expertise and thought leadership are more important than your product or service
- The secrets of creating a brand positioning that captures the hearts and minds of your customers
- How to create a culture of innovation and make decisions that are insights-driven
- How to deliver a consistently EPIC experience.
TURNING CUSTOMERS INTO ADVOCATES
GOOD BRANDS HAVE SATISFIED CUSTOMERS. GREAT BRANDS HAVE RAVING FANS.
Decoding the science of advocacy, Amanda explores why your existing customer base is possibly the greatest hidden asset in any business and outlines a plan to create a brand that customers willingly and enthusiastically rave about.
Amanda Stevens presents a customized approach for harnessing brand advocacy in a post-digital age and why the combination of high tech and high touch is the next frontier in brand disruption.
YOUR AUDIENCE WILL LEARN:
- How to cultivate customer centricity from the inside out
- Why developing brand advocates is the fastest and most effective way to scale a brand
- The shift from word-of-mouth to word-of-mouse and the opportunity it presents
- How to identify the cultivate brand advocates and how to make them multiply
- The six keys to creating a memorable customer experience worth raving about.
THE NEW RULES OF RETAIL
HOW CAN YOUR BRAND BE PART OF THE RETAIL REVIVAL AND MAINTAIN RELEVANCE IN A CHANGING MARKET?
The retail sector is Amanda’s pet passion, Combining the latest research with a proven process for attracting, retaining and maximizing a loyal customer base, Amanda presents a plan for creating a world-class in-store experience and innovative marketing strategies for the modern age.
With passionate and meaningful insights, Amanda Stevens is able to motivate, inspire an invigorate any retail group.
YOUR AUDIENCE WILL LEARN:
- The new rules of retail and how to calibrate your brand to maximize profits
- How to anticipate the changing needs of the retail sector and what it means for all brands
- The live emerging trends for the retail sector and what it means for all brands
- The six proven strategies that any retailer can implement immediately for growth
- How to create a sustainable competitive advantage in a changing retail landscape.
Talent Short Bio
Amanda Stevens is one of Australia’s most dynamic consumer futurists, renowned for her expertise in marketing, consumer psychology, and brand advocacy. With a double degree in these fields, she has spoken at more than 700 conferences across 14 countries, delivering energetic, humor-infused keynotes and workshops.
She provides evidence-based, practical frameworks that help businesses create memorable, future-proof experiences to foster customer loyalty and internal culture transformation. A Certified Speaking Professional (CSP), she’s an award-winning thought leader celebrated for her ability to make marketing psychology both inspiring and actionably fun.
Read Full Bio
Amanda Stevens, the distinguished Consumer Futurist and Customer Experience Speaker, stands out as one of Australia’s most revered female speakers. Renowned for her captivating presentations, she seamlessly blends entertainment, inspiration, humor, and engagement to create an unforgettable experience for her audiences. With her unparalleled ability to tailor each speech to resonate deeply with diverse audiences, Amanda delivers profound messages that linger in the minds of attendees long after she leaves the stage.
Amanda’s unique blend of entertainment and inspiration creates an environment where learning becomes a joyous experience. Through compelling anecdotes, relatable examples, and thought-provoking insights, she brings complex concepts to life in a way that resonates with everyone in the room. Whether she’s sharing her insights on consumer behavior, future trends, or the evolving landscape of customer experience, Amanda’s presentations are always infused with humor and wit, ensuring that every moment is both enlightening and enjoyable.
What sets Amanda Stevens apart is her unparalleled ability to tailor her presentations to suit the specific needs and interests of her audience. Drawing upon her extensive expertise in consumer behavior and customer experience, she crafts each speech with meticulous attention to detail, ensuring that every message lands with maximum impact. By understanding the unique challenges and aspirations of her audience, Amanda creates a truly personalized experience that resonates deeply with each individual attendee.
At the heart of Amanda Stevens’ expertise lies her profound understanding of the customer experience. As a leading authority in this field, she offers invaluable insights into the factors that shape consumer behavior and drive purchasing decisions. With her finger on the pulse of emerging trends and technologies, Amanda provides invaluable guidance to businesses seeking to stay ahead of the curve in today’s fast-paced marketplace.
Amanda’s expertise extends beyond mere observation; she is a visionary who helps businesses anticipate future trends and adapt their strategies accordingly. By analyzing shifts in consumer preferences and identifying emerging opportunities, she enables her clients to position themselves for long-term success. Whether it’s harnessing the power of digital innovation or creating immersive brand experiences, Amanda empowers businesses to delight their customers at every touchpoint.
View All Speakers and follow us on Twitter
Talent Videos
Amanda Stevens: From Marketing Agency Founder to Leading Customer Experience Speaker
Discover Amanda Stevens’ inspiring journey from building a successful marketing agency to becoming an award-winning keynote speaker on consumer psychology and customer experience.
Video Summary & Key Moments
Amanda Stevens reflects on her professional speaking journey, which began after being named Young Australian of the Year for Career Achievement in New South Wales in 2002. Although her early speaking experiences were shaky, she quickly realized her story of building a marketing agency from scratch resonated with audiences. Determined to improve, she worked intensively with a speaking coach for over a year, which helped transform her skills and confidence on stage.
As her passion for speaking grew, so did her business, until she faced the challenge of balancing both. In 2011, she sold her marketing agency to fully pursue her speaking career. Since then, Amanda has spoken to tens of thousands of people, helping them grow professionally, personally, and in business.
Her academic background in consumer psychology and marketing, paired with her hands-on business experience, gives her unique insights into customer behavior. She emphasizes the importance of preparation off-stage, including detailed briefings and even mystery shopping, to understand industries from the customer’s perspective. This enables her to deliver practical strategies that help organizations anticipate customer needs, innovate, and future-proof their business.
To ensure lasting value, Amanda customizes bonus packs for each audience, often including digital books, worksheets, and tailored video content. Her greatest satisfaction comes from receiving feedback months later, when audiences share real-world results and transformations inspired by her presentations.
Key Moments
00:00 – Amanda introduces herself and shares her background as a professional speaker.
00:15 – Winning Young Australian of the Year (2002) and her early struggles with public speaking.
01:00 – Investing in coaching to improve her delivery and build confidence.
01:35 – Transitioning from running a marketing agency to full-time speaking in 2011.
02:00 – Impact of speaking on audiences’ professional and personal growth.
02:25 – Growing up in Noosa and how it shaped her outlook.
03:05 – Her double degree in consumer psychology and marketing.
03:30 – Returning to Noosa and how it supports her speaking career.
04:00 – Behind-the-scenes work: briefings, research, and mystery shopping.
04:40 – Delivering strategies to help businesses anticipate, innovate, and collaborate with customers.
05:15 – Customizing presentations and bonus resources like books, worksheets, and videos.
05:50 – Audience feedback as the true measure of impact.
Interest to Book? Send us your enquiry
Summary of User Reviews for Amanda's Presentations
Amanda's presentations have received high praise from various organizations, highlighting her professionalism, engaging delivery, and motivational impact. Reviewers consistently commend her ability to captivate audiences with powerful and persuasive content. The "Wonderwoman" presentation, in particular, left a lasting impression, sparking ongoing conversations among attendees. Additionally, her insights into customer behavior and retail strategies were noted as thought-provoking and valuable for marketing professionals.
Strengths:
- Highly professional and engaging presentation style
- Strong motivational impact and inspirational content
- Thought-provoking insights tailored for specific audiences
Weaknesses:
- None mentioned in the reviews
Overall, Amanda is recognized as an outstanding speaker who leaves her audience inspired and eager to implement her ideas.
Talent Resources
Download Talent Files
Talent FAQ's
Do speakers charge a flat fee or by the hour?
Speaker fees can vary depending on factors such as expertise, demand, and event specifics. While some speakers may charge a flat fee for their services, others may have hourly rates. It’s best to discuss fee structures directly with the speaker or their representative to understand the pricing model.
What is the typical duration of a keynote speech and what is included?
Keynote speeches typically range from 30 to 90 minutes, with the duration determined by the speaker’s expertise, the event’s agenda, and audience preferences. Keynote speeches often include a combination of inspirational stories, practical insights, and actionable advice tailored to the event’s theme or objectives.
Does the scale of the event and audience size affect a speaker’s fee?
The scale of the event and audience size can indeed impact a speaker’s fee. Larger events with a broader reach or higher attendance may command higher fees due to increased exposure and demand. Conversely, smaller events or niche audiences may offer opportunities for more flexible pricing arrangements.
Travel expenses and other costs
Travel expenses such as transportation, accommodation, and meals are typically negotiated separately from the speaker’s fee. These costs vary depending on the speaker’s location, travel distance, and event duration. It’s important to clarify travel arrangements and expenses during the booking process to avoid misunderstandings.
Deposits and securing a booking
Many speakers require a deposit to secure a booking, with the remaining balance due closer to the event date. Deposits are often non-refundable and serve as a commitment from both parties. It’s advisable to discuss deposit requirements and payment terms with the speaker or their representative when finalizing the booking.
Additional tips and takeaways
- Virtual speaking appearances are a cost-effective alternative to high speaking fees, often 10-50% cheaper than in-person rates.
- There is typically no difference in fee for a 15-minute speech versus a 60-minute speech.
- Some motivational speakers are open to discounting their fee if hired for more than one event by the same organization.
- When browsing speakers, consider their location to keep travel costs down.
- Personal connections to your organization or event location can increase your chances of securing a renowned speaker.
- Be upfront about your needs and expectations to ensure a successful partnership.
- Speaker bureaus like Speakers Inc help guide you through the booking process to negotiate the best deal with favorable terms.
Ready to find the perfect speaker for your event? Use our advanced search feature or contact us to get started today!
You may be interested in...
- (25)
- (3)
Ryan Jenkins, CSP® (Certified Speaking Professional)™, is a globally recognized keynote speaker, virtual trainer, and a distinguished Wall Street Journal bestselling author. Renowned for his expertise in leadership, generational differences, team connection, and the future of work, Ryan delivers compelling talks that inspire audiences worldwide to navigate the complexities of the modern workplace with confidence […]
- Travels from: Atlanta, GA
- Generational Speakers
- (6)
- (1)
Tom Coverly is a world-renowned entertainer, celebrated for his remarkable ability to blend comedy, magic, and motivational speaking into an unforgettable experience. Known as “The Illusionist,” Tom captivates audiences with jaw-dropping magic tricks and heartwarming humor, while delivering powerful life lessons that resonate deeply with people of all ages. Having performed for millions across the […]
- Travels from: Pensacola, FL
- Motivational Speakers
- (23)
Terence Keel is more than a professor; he is a trailblazer in the realms of academia and social justice. As a Full Professor at the University of California, Los Angeles (UCLA), he holds a prestigious split appointment in the Department of African American Studies and the UCLA Institute for Society and Genetics. With an unwavering […]
- Travels from: Los Angeles, CA
- Diversity Speakers
- (21)
- (13)
Allison Massari, an extraordinary inspirational speaker hailing from the scenic town of Belvedere, California. Her journey is a testament to the resilience of the human spirit, as she not only overcame unimaginable adversity but has dedicated her life to inspiring others through her compelling story and motivational insights. Allison’s life took a drastic turn in […]
- Travels from: San Francisco, CA
- Inspirational Speakers
- (9)
Snoop Dogg, born Calvin Cordozar Broadus Jr., is a cultural icon and a multifaceted entertainer whose influence spans across music, film, television, and business. With a career that has flourished for over three decades, Snoop Dogg has become synonymous with innovation and versatility. As a speaker, he captivates audiences with his unique perspectives on creativity, […]
- Travels from: Los Angeles, CA
- Celebrity Speakers
- (38)
Mark Noon is a distinguished speaker, executive coach, and author with over 25 years of expertise in military and civilian healthcare leadership. Renowned for his ability to inspire and empower leaders at every level, Mark has transformed organizations by equipping them with the tools and strategies needed for success. His career, which began as an […]
- Travels from: Pensacola, FL
- Leadership Speakers
- (29)
- (4)
Tara Renze is a visionary author, keynote speaker, and expert in emotional and positive intelligence, renowned for her transformative approach to unlocking purpose, enhancing success, and fostering sustainable happiness. As a thought leader, podcaster, wife, and mother, Tara’s work transcends conventional boundaries, offering groundbreaking insights into how we can achieve a harmonious balance in both […]
- Travels from: Leawood, KS
- Emotional Intelligence
- (23)
Dr. Thom Mayer is an internationally recognized expert in leadership, crisis management, and emergency medicine. As the Medical Director for the NFL Players Association, he has played a pivotal role in managing some of the most high-profile challenges in professional sports, including the NFL’s response to concussions and the COVID-19 pandemic. His ability to lead […]
- Travels from: Pensacola, FL
- Healthcare Speakers
Disclaimer
These remain the property of its owner and are not affiliated with or endorsed by Speakers Inc.
Fee Range Information
All talent fees exclude VAT, travel and accommodation where required.
