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Keynote Topics
10 Guiding Principles For Winning Tomorrow’s Business
Synopsis
Amazon has led the change in customers’ expectations on how, when, and where they shop and make their purchasing decisions, while innovators like Netflix, Apple, Sephora, and Spotify have altered what we expect from the products we purchase.
Technology has largely fueled these disruptions, and many traditional brick-and-mortar companies have gone bankrupt as the tried-and-true business models they built themselves around disappeared.
Messages
Learn the 10 defining strategies for a customer-experience-focused company
Implement new techniques to shift the entire company from being product-focused to being customer-focused
Gain insights through case studies and examples of how the world’s most innovative companies are offering new and compelling customer experiences
Create a leadership development and culture plan for your organization to create lasting change
Who should attend?
Learn how to adopt 10 easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective to keep up with the demands of the customer of the future.
Videos
(4 reviews)
Blake Morgan stands as a luminary in the realm of customer experience, renowned for her insightful perspectives, strategic acumen, and visionary approach. As a keynote speaker, author, and board member, she leverages her profound expertise to guide organizations toward excellence in customer engagement and business growth. With a deep understanding of emerging technologies and consumer trends, Blake is at the forefront of shaping the customer experiences of tomorrow.
Expertise and Background
Blake Morgan’s career is a testament to her passion for customer experience. Her journey began in the trenches of customer service, where she honed her skills and developed a keen understanding of the nuances of customer engagement. Over the years, Blake has transformed this foundation into a multifaceted career as a thought leader, author, and speaker. Her work is characterized by a blend of practical insights and innovative strategies, making her a sought-after voice in the industry.
Her expertise is underpinned by her extensive research and understanding of emerging technologies. Blake is adept at identifying trends and leveraging technological advancements to enhance customer experience. She has a unique ability to translate complex concepts into actionable strategies, helping organizations navigate the ever-evolving landscape of customer expectations. Blake Morgan insights are not just theoretical; they are grounded in real-world applications that drive tangible results.
As an author, Blake Morgan has penned several influential books on customer experience, including “The Customer of the Future” and “More is More.” These works have been widely acclaimed for their depth of knowledge and practical advice. Her writing delves into the future of customer experience, exploring how businesses can adapt to changing consumer behaviors and technological advancements. Through her books, Blake provides a roadmap for organizations to stay ahead of the curve and deliver exceptional customer experiences.
Blake Morgan’s influence extends beyond her writing. She is a highly sought-after keynote speaker, known for her dynamic presentations and engaging style. Her talks are infused with energy and passion, leaving audiences inspired and equipped with actionable insights. Blake’s ability to connect with her audience and convey complex ideas in a relatable manner has made her a favorite at conferences and corporate events around the world.
In addition to her speaking and writing, Blake serves on the boards of several organizations, where she contributes her expertise to shape the future of customer experience. Her board memberships reflect her commitment to advancing the field and her belief in the power of strategic leadership. Blake’s involvement in these organizations allows her to stay at the forefront of industry developments and influence the direction of customer experience initiatives on a broader scale.
Speaking Influence
Blake Morgan’s impact as a keynote speaker is profound and far-reaching. She has graced the stages of numerous high-profile events, captivating audiences with her compelling narratives and actionable insights. Her presentations are a blend of inspiration and practicality, providing attendees with the tools they need to enhance their customer experience strategies. Blake’s ability to engage and motivate her audience has earned her a reputation as one of the leading voices in the field.
At events, Blake delves into the latest trends and challenges in customer experience, offering fresh perspectives and innovative solutions. She draws on her extensive experience and deep understanding of the industry to deliver presentations that are both informative and thought-provoking. Blake’s talks often include case studies and real-world examples, demonstrating how leading organizations are successfully navigating the complexities of customer engagement.
Blake’s influence extends beyond her presentations. She is a frequent contributor to industry panels and discussions, where she shares her insights and engages with other thought leaders. Her participation in these forums highlights her commitment to advancing the field and fostering a community of practice around customer experience. Blake’s thought leadership is recognized and respected by her peers, further cementing her status as a leading authority in the industry.
One of the hallmarks of Blake’s speaking engagements is her focus on actionable insights. She understands that attendees are looking for practical solutions to their challenges, and she delivers just that. Blake’s presentations are packed with tips and strategies that can be immediately implemented, helping organizations to drive meaningful improvements in their customer experience efforts. Her ability to provide tangible value to her audience sets her apart as a speaker.
Blake’s speaking influence is also evident in the feedback she receives from event organizers and attendees. Her presentations are consistently praised for their depth of knowledge, clarity, and relevance. Attendees leave her sessions feeling inspired and equipped with the tools they need to make a difference in their organizations. Blake’s impact as a speaker is not just measured by the applause she receives, but by the positive changes she inspires in the organizations she addresses.
Why Book Blake Morgan
Blake Morgan is a top choice for event planners looking to provide their audiences with cutting-edge insights into customer experience. Her deep expertise and practical approach make her presentations both enlightening and actionable. Blake’s ability to connect with her audience and deliver complex ideas in an engaging and relatable manner ensures that attendees leave her sessions with valuable takeaways. Her dynamic speaking style and passion for customer experience make her a standout choice for any event.
Booking Blake Morgan means bringing a wealth of knowledge and experience to your event. Blake’s presentations are not just informative; they are transformative. She challenges her audience to think differently about customer experience and provides them with the tools they need to drive meaningful change. Her insights are grounded in real-world applications, ensuring that attendees can immediately apply what they have learned. Blake’s ability to inspire and motivate her audience makes her a powerful addition to any event lineup.
Moreover, Blake’s reputation as a thought leader and her extensive experience in the industry add significant value to any event. She brings a fresh perspective to the challenges and opportunities in customer experience, helping organizations to stay ahead of the curve. Blake’s presentations are tailored to the specific needs and interests of her audience, ensuring that her insights are relevant and impactful. Her commitment to delivering value to her audience makes her an ideal choice for event planners seeking a speaker who can truly make a difference.
Why Use Speakers Inc
Event planners who choose Speakers Inc benefit from a wealth of experience and expertise in the industry. Speakers Inc has a proven track record of connecting event organizers with top-tier speakers who deliver exceptional value. By partnering with Speakers Inc, event planners can be confident that they are working with a team that understands their needs and can provide tailored solutions. The agency’s extensive network of speakers ensures that event planners have access to a diverse range of experts who can address a wide array of topics and challenges.
Speakers Inc is committed to providing a seamless and stress-free experience for event planners. From initial inquiries to final bookings, the team at Speakers Inc is dedicated to ensuring that every aspect of the speaker selection process is handled with professionalism and care. The agency’s deep industry knowledge and strong relationships with leading speakers allow them to provide personalized recommendations and support. Event planners can trust Speakers Inc to deliver speakers who not only meet but exceed their expectations.
Summary and Conclusion
Blake Morgan stands as a beacon of excellence in the field of customer experience. Her insightful perspectives, strategic acumen, and visionary approach have positioned her as a leading voice in the industry. As a keynote speaker, author, and board member, Blake Morgan leverages her expertise to guide organizations toward excellence in customer engagement and business growth. Her dynamic presentations, extensive research, and practical insights make her a top choice for event planners seeking to provide their audiences with valuable and actionable takeaways.
In conclusion, Blake Morgan’s impact on the field of customer experience is profound and far-reaching. Her ability to connect with her audience and deliver complex ideas in an engaging and relatable manner sets her apart as a speaker. Event planners who book Blake Morgan can be confident that they are bringing a wealth of knowledge and inspiration to their event. By partnering with Speakers Inc, event planners can ensure a seamless and successful speaker selection process, backed by the agency’s extensive experience and expertise.
With a track record of delivering impactful results and a passion for empowering organizations to thrive in the digital age, Blake Morgan is a compelling choice for any event or initiative focused on elevating the customer experience.
View All Speakers and follow us on Twitter
Blake Morgan stands as a luminary in the realm of customer experience, renowned for her insightful perspectives, strategic acumen, and visionary approach. As a keynote speaker, author, and board member, she leverages her profound expertise to guide organizations toward excellence in customer engagement and business growth. With a deep understanding of emerging technologies and consumer trends, Blake is at the forefront of shaping the customer experiences of tomorrow.
Expertise and Background
Blake Morgan’s career is a testament to her passion for customer experience. Her journey began in the trenches of customer service, where she honed her skills and developed a keen understanding of the nuances of customer engagement. Over the years, Blake has transformed this foundation into a multifaceted career as a thought leader, author, and speaker. Her work is characterized by a blend of practical insights and innovative strategies, making her a sought-after voice in the industry.
Her expertise is underpinned by her extensive research and understanding of emerging technologies. Blake is adept at identifying trends and leveraging technological advancements to enhance customer experience. She has a unique ability to translate complex concepts into actionable strategies, helping organizations navigate the ever-evolving landscape of customer expectations. Blake Morgan insights are not just theoretical; they are grounded in real-world applications that drive tangible results.
As an author, Blake Morgan has penned several influential books on customer experience, including “The Customer of the Future” and “More is More.” These works have been widely acclaimed for their depth of knowledge and practical advice. Her writing delves into the future of customer experience, exploring how businesses can adapt to changing consumer behaviors and technological advancements. Through her books, Blake provides a roadmap for organizations to stay ahead of the curve and deliver exceptional customer experiences.
Blake Morgan’s influence extends beyond her writing. She is a highly sought-after keynote speaker, known for her dynamic presentations and engaging style. Her talks are infused with energy and passion, leaving audiences inspired and equipped with actionable insights. Blake’s ability to connect with her audience and convey complex ideas in a relatable manner has made her a favorite at conferences and corporate events around the world.
In addition to her speaking and writing, Blake serves on the boards of several organizations, where she contributes her expertise to shape the future of customer experience. Her board memberships reflect her commitment to advancing the field and her belief in the power of strategic leadership. Blake’s involvement in these organizations allows her to stay at the forefront of industry developments and influence the direction of customer experience initiatives on a broader scale.
Speaking Influence
Blake Morgan’s impact as a keynote speaker is profound and far-reaching. She has graced the stages of numerous high-profile events, captivating audiences with her compelling narratives and actionable insights. Her presentations are a blend of inspiration and practicality, providing attendees with the tools they need to enhance their customer experience strategies. Blake’s ability to engage and motivate her audience has earned her a reputation as one of the leading voices in the field.
At events, Blake delves into the latest trends and challenges in customer experience, offering fresh perspectives and innovative solutions. She draws on her extensive experience and deep understanding of the industry to deliver presentations that are both informative and thought-provoking. Blake’s talks often include case studies and real-world examples, demonstrating how leading organizations are successfully navigating the complexities of customer engagement.
Blake’s influence extends beyond her presentations. She is a frequent contributor to industry panels and discussions, where she shares her insights and engages with other thought leaders. Her participation in these forums highlights her commitment to advancing the field and fostering a community of practice around customer experience. Blake’s thought leadership is recognized and respected by her peers, further cementing her status as a leading authority in the industry.
One of the hallmarks of Blake’s speaking engagements is her focus on actionable insights. She understands that attendees are looking for practical solutions to their challenges, and she delivers just that. Blake’s presentations are packed with tips and strategies that can be immediately implemented, helping organizations to drive meaningful improvements in their customer experience efforts. Her ability to provide tangible value to her audience sets her apart as a speaker.
Blake’s speaking influence is also evident in the feedback she receives from event organizers and attendees. Her presentations are consistently praised for their depth of knowledge, clarity, and relevance. Attendees leave her sessions feeling inspired and equipped with the tools they need to make a difference in their organizations. Blake’s impact as a speaker is not just measured by the applause she receives, but by the positive changes she inspires in the organizations she addresses.
Why Book Blake Morgan
Blake Morgan is a top choice for event planners looking to provide their audiences with cutting-edge insights into customer experience. Her deep expertise and practical approach make her presentations both enlightening and actionable. Blake’s ability to connect with her audience and deliver complex ideas in an engaging and relatable manner ensures that attendees leave her sessions with valuable takeaways. Her dynamic speaking style and passion for customer experience make her a standout choice for any event.
Booking Blake Morgan means bringing a wealth of knowledge and experience to your event. Blake’s presentations are not just informative; they are transformative. She challenges her audience to think differently about customer experience and provides them with the tools they need to drive meaningful change. Her insights are grounded in real-world applications, ensuring that attendees can immediately apply what they have learned. Blake’s ability to inspire and motivate her audience makes her a powerful addition to any event lineup.
Moreover, Blake’s reputation as a thought leader and her extensive experience in the industry add significant value to any event. She brings a fresh perspective to the challenges and opportunities in customer experience, helping organizations to stay ahead of the curve. Blake’s presentations are tailored to the specific needs and interests of her audience, ensuring that her insights are relevant and impactful. Her commitment to delivering value to her audience makes her an ideal choice for event planners seeking a speaker who can truly make a difference.
Why Use Speakers Inc
Event planners who choose Speakers Inc benefit from a wealth of experience and expertise in the industry. Speakers Inc has a proven track record of connecting event organizers with top-tier speakers who deliver exceptional value. By partnering with Speakers Inc, event planners can be confident that they are working with a team that understands their needs and can provide tailored solutions. The agency’s extensive network of speakers ensures that event planners have access to a diverse range of experts who can address a wide array of topics and challenges.
Speakers Inc is committed to providing a seamless and stress-free experience for event planners. From initial inquiries to final bookings, the team at Speakers Inc is dedicated to ensuring that every aspect of the speaker selection process is handled with professionalism and care. The agency’s deep industry knowledge and strong relationships with leading speakers allow them to provide personalized recommendations and support. Event planners can trust Speakers Inc to deliver speakers who not only meet but exceed their expectations.
Summary and Conclusion
Blake Morgan stands as a beacon of excellence in the field of customer experience. Her insightful perspectives, strategic acumen, and visionary approach have positioned her as a leading voice in the industry. As a keynote speaker, author, and board member, Blake Morgan leverages her expertise to guide organizations toward excellence in customer engagement and business growth. Her dynamic presentations, extensive research, and practical insights make her a top choice for event planners seeking to provide their audiences with valuable and actionable takeaways.
In conclusion, Blake Morgan’s impact on the field of customer experience is profound and far-reaching. Her ability to connect with her audience and deliver complex ideas in an engaging and relatable manner sets her apart as a speaker. Event planners who book Blake Morgan can be confident that they are bringing a wealth of knowledge and inspiration to their event. By partnering with Speakers Inc, event planners can ensure a seamless and successful speaker selection process, backed by the agency’s extensive experience and expertise.
With a track record of delivering impactful results and a passion for empowering organizations to thrive in the digital age, Blake Morgan is a compelling choice for any event or initiative focused on elevating the customer experience.
View All Speakers and follow us on Twitter
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The Customer of the Future is a groundbreaking book by renowned customer experience expert Blake Morgan. This insightful guide delves into the evolving landscape of consumer behavior, highlighting the transformative impact of emerging technologies and shifting customer expectations. Morgan expertly navigates the reader through the intricacies of the modern customer journey, offering a strategic roadmap […]
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