The Modern Customer Podcast

modern customer
About this Podcast.......

Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies in her Modern Customer Podcast Channel.

Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel – in business and in life – matters.

The Modern Customer Podcast

Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization.

Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.

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Blake Morgan - Image 07 (March 13, 2026)

Blake Morgan is renowned for her insightful perspectives, strategic acumen, and visionary approach. As a keynote speaker, author, and board member, she leverages her profound expertise to guide organizations toward excellence in customer engagement and business growth. With a deep understanding of emerging technologies and consumer trends, Blake is at the forefront of shaping the […]

  • Travels from: Calabasas, CA
  • Futurists Speakers

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