Customer Service

Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you.

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Human Duct Tape Show

On the Human Duct Tape Show, Jeanne Bliss interviews C-level executives, customer experience leaders, and industry experts who have been the “human duct tape” within their organizations—connecting the dots between customers, employees, and leadership to drive impactful change. Human Duct Tape Show The show offers listeners actionable insights on how to create customer-first cultures, build […]

  • Jeanne Bliss
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What's Next

Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you – this podcast was a way for me to recreate those moments and let you in on some fantastic […]

  • Tiffani Bova
Joey Coleman

Welcome to Experience This! where you’ll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of […]

  • Dan Gingiss & Joey Coleman
David Avrin

Why Customers Leave and How do iconic brands and disruptive business leaders approach accommodating a new generation of customer expectations? The Customers Leave Podcast features author and keynote speaker David Avrin talking with dynamic business leaders about their visionary concepts and powerful customer engagement models. Why Customers Leave | David Avrin David Avrin has shared […]

  • David Avrin
Creating Superfans

In today’s business environment, experience is everything and here we assist in Creating Superfans through this Podcast. It’s the number-one way to differentiate yourself from your competitors and create customers for life. But, the inverse is also true. Everything is experience. Every interaction — even the small ones — can determine whether or not customers […]

  • Brittany Hodak
podcast

On the Digital Optimist podcast, Scott Klososky discusses the possibilities and opportunities of awakening and embracing Digital Transformation. It is seductive to fear the future because we are biologically programmed to look for danger. This natural impulse is enabled by popular media. However, this podcast is meant to awaken a sense of hope for a […]

  • Scott Klososky
Shep Hyken

Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral […]

  • Shep Hyken
Jay Baer

Standing Ovation Podcast, hosted by keynote speaker and emcee Jay Baer is where the very best public speakers reveal the secrets behind their greatest successes. In each episode, listeners hear a legendary on-stage story from a world-class speaker, and then hear Jay and his guest dissect and discuss that story. How are the best on-stage […]

  • Jay Baer

Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies in her Modern Customer Podcast Channel. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of […]

  • Blake Morgan
Scott McKain Las Vegas Speaker

PROJECT DISTINCT Podcast with Scott McKain reveals what it takes to soar above the crowd and dominate your market. You’ll discover the elements required to make your competition irrelevant. Subscribe and join Hall of Fame professional speaker Scott McKain daily! What if you don’t listen…and your competition does? Top Project Distinct Podcast How do YOU […]

  • Scott McKain

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