FOCUS: Peak Performance, Leadership, Mindset, Motivation
Why do some leaders get better results than others? Some blame circumstances like the economy or competition – factors we don’t control.
Others believe it’s strategy and sweat. But plenty of people are working hard, working smart, and have little to show for it.
The real differentiator all top leaders share is mental discipline – the human element we bring to our work.
Nothing influences our external performance more than the way we manage our internal thoughts.
A high performance mindset helps us clear our head, continuously improve, and quickly find solutions.
It allows us to cultivate better relationships, inspire our teams, and delight our customers. It reveals opportunities missed by others. When we think better, we work better.
And that’s when we get results.
This program will help you replicate the mental strategies high performance leaders use to get ahead.
You’ll learn to overcome the most common mental blockers, reduce stress, and make smarter decisions with more strategy and less emotion.
Able to navigate more effectively through change and adversity.
Obtain practical ideas for elevating your personal and professional performance, and lead others to do the same.
The Simple Coaching Method for Making Employees Great
FOCUS: Team Building, Leadership, Coaching, Management, Cultural Transformation, Employee Engagement
Would you like to spend less time “dealing with employees” and more time growing your business?
Discover 30-Second Leadership™ from Scott Greenberg, a field-tested management tool that has leaders raving! Rooted in real-world experience, this simple, hard skills coaching system will show you how to quickly diagnose an employee’s needs for a given situation and prescribe the best correspondence coaching method to boost their performance and make them great.
Regardless of your title or responsibility, if you manage other people, 30-Second Leadership™ will make your life a whole lot easier and their work a whole lot better.
Creating Experiences Customers Remember, Talk About, & Want to Repeat
FOCUS: Customer Service, Customer Loyalty
Do you want more transactions and bigger tickets?
Do you want to outperform your competition without having to out-advertise them?
Are you ready to turn your customers into raving fans?
When you focus less on what customers spend and more on how customers feel, every transaction will become a marketing opportunity; make them feel great and they’ll do your marketing for you.
If you’re ready to learn how top businesses stay in the winner’s circle, this presentation is for you.
Scott Greenberg will give you powerful tools to create a service culture that grows loyalty and word-of-mouth and translates success into bigger ticket sales.
He’ll show you how to replace robotic customer service practices with meaningful experiences that ensure customers remember you, talk about you, and can’t wait to come back.
Scott Greenberg is a top business speaker and performance expert known for helping organizations transform average operations into high-performing, resilient, and profitable teams. A former award-winning franchisee who built one of the top-performing locations in California, Scott understands the realities of leadership, customer experience, and team performance from the inside out. His frontline experience, combined with years of research into mindset and behavior, fuels a practical, highly relatable message that resonates with leaders at every level.
Scott’s keynotes go beyond motivation. He dissects the mechanics of success—what high-performing people and teams do differently, how elite leaders think, and why strong culture accelerates execution. Blending candid storytelling, business case studies, and real-world strategies, he equips audiences with tools they can apply immediately to improve morale, tighten operations, and drive measurable impact.
Known for his engaging delivery and clear, actionable frameworks, Scott has spoken for global brands across retail, franchising, finance, healthcare, hospitality, and technology. His programs help organizations strengthen mindset, elevate performance, and build cultures where people show up energized, accountable, and aligned.
Scott Greenberg is a dynamic and established motivational business speaker hailing from Los Angeles, California. With a passion for transforming ordinary teams into high-performance powerhouses, Scott’s journey is a testament to the power of leadership and resilience. His unique approach, honed through years of hands-on experience, has made him a sought-after figure in the world of corporate speaking.
Drawing from his own success story, Scott Greenberg possesses a wealth of expertise in unleashing the full potential of individuals and teams. Having transformed his own business into one of the top-performing locations in California, Scott understands firsthand what it takes to achieve exceptional results in the competitive landscape of today’s business world. With a keen insight into the intricacies of leadership, motivation, and team dynamics, Scott captivates audiences with his engaging speaking style and actionable insights.
Scott’s speaking influence extends far beyond mere motivation; he delves deep into the underlying principles that drive success. Through captivating storytelling and real-world examples, he provides audiences with practical strategies they can implement immediately to elevate their performance and achieve their goals. Whether addressing business owners, executives, managers, or sales professionals, Scott’s message resonates universally, inspiring individuals at every level to strive for excellence.
With their combined expertise and dedication to excellence, they are poised to make every event an unforgettable experience. So why settle for ordinary when you can have extraordinary?
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A 7-minute customer-experience segment where Scott Greenberg explains how humanity—not scripts or procedures—creates emotional connection, memorable service, and next-level performance.
In this 6m57 teaching segment, Scott Greenberg explains that world-class service isn’t driven by operations alone. Businesses often focus exclusively on the how—procedures, scripts, and checklists—while forgetting the more powerful driver of customer loyalty: humanity. Scott opens by reframing what truly influences behavior: emotion. He notes that both consumers and service providers function emotionally, and ignoring that dimension leads to robotic interactions that fail to build connection.
He compares typical service approaches with next-level performers who intentionally engage the human side of customer experience. While companies like Batteries Plus Bulbs already have strong Yelp reviews and high Net Promoter Scores, Scott challenges them to move from “good” to exceptional by pairing strong operations with the right mindset and genuine connection. Without that shift, even well-designed procedures can feel cold and scripted.
Scott illustrates this through everyday examples: movie theater employees required to repeat scripted greetings, a fast-food cashier announcing “next in line” and later calling him “customer number 32,” and a tech support agent rigidly reading from a script without empathy. In each case, operations are technically correct, but the emotional experience feels impersonal and forgettable. This, Scott argues, is what drives customers toward the internet—not price alone, but a lack of emotional value.
He contrasts these experiences with Apple’s retail model, which thrives despite a robust online store. Apple’s physical locations succeed because they prioritize connection, culture, attentive staff, and emotional resonance. Customers willingly wait for service because they value the experience. Scott concludes by challenging organizations to ask: What can we offer that Amazon can’t? The path forward is emotional relevance, personal connection, and everyday moments that make customers feel seen, valued, and remembered.
Speaker fees can vary depending on factors such as expertise, demand, and event specifics. While some speakers may charge a flat fee for their services, others may have hourly rates. It’s best to discuss fee structures directly with the speaker or their representative to understand the pricing model.
Keynote speeches typically range from 30 to 90 minutes, with the duration determined by the speaker’s expertise, the event’s agenda, and audience preferences. Keynote speeches often include a combination of inspirational stories, practical insights, and actionable advice tailored to the event’s theme or objectives.
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Ryann Richardson is a tech marketer-turned-founder and Diversity & Inclusion leader spent 10 years building brands then made history when she became the 50th Anniversary Miss Black America Her work earned her a spot as the youngest honoree on Savoy Magazine’s list of Most Influential Black Executives in Corporate America and set her on the […]
Jeremy Gutsche, MBA, CFA, is a renowned figure in the world of innovation and entrepreneurship, celebrated as a New York Times bestselling author and an award-winning innovation expert. With a reputation for delivering electrifying keynote presentations that inspire and ignite creativity, Jeremy has been dubbed by The Sun Newspaper as “one of the most sought-after […]
Howard A Lim is a dynamic and esteemed figure in the realm of business and branding strategy, renowned for his unparalleled expertise and innovative approaches. As an award-winning strategist, prolific speaker, and trusted advisor to organizations worldwide, Howard has left an indelible mark on the industry landscape. With a passion for empowering entrepreneurs and businesses […]
Sterling Hawkins is a transformative figure in the realm of organizational culture and business innovation. Known for his groundbreaking work on creating cultures of innovation and resilience, Hawkins has emerged as a preeminent speaker and thought leader. His signature speech, “No Matter What,” encapsulates his philosophy of overcoming challenges and fostering an environment where innovation […]
Ken Schmidt is one of the world’s most admired authorities on competitive differentiation, brand loyalty and the power of authentic human connection in business. Best known for his leadership role in the legendary turnaround of Harley-Davidson Motor Company, he helped pull the brand back from the brink of collapse by reigniting passion, rebuilding trust and […]
David Allison is a distinguished figure in the realm of human values, a global researcher, and a best-selling author, whose mission revolves around reshaping our comprehension of human behavior and interaction. With a rich and diverse career traversing marketing, research, and prolific authorship, David has left an indelible mark by introducing human values as a […]
Crystal Washington is a dynamic professional speaker renowned for her expertise in leveraging technology to drive profitability and enhance productivity for organizations worldwide. With a passion for empowering businesses to harness the full potential of emerging digital tools, Crystal has carved a niche for herself as a leading authority on the intersection of technology and […]
Barb Stuckey has been at Mattson since 1997, and is currently President and Chief Innovation Officer at the country’s most successful independent developer of foods and beverages for the retail foods and chain restaurant industries. Barb is known as a taste, food trend, innovation, consumer insights, and product development expert. As part of Barb’s role […]
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