Welcome to Experience This! where you’ll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more.
Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience.
This show will help you attract and keep more customers so you can grow your business, increase your profits, and have more fun in the process.
A fun collection of quick-hit segments filled with deep learning and takeaways, you don’t want to miss this audio experience!
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Joey Coleman is an internationally recognized keynote speaker, educator, and thought leader specializing in customer experience and employee retention. With over two decades of experience across multiple industries, Joey has become a trusted resource for organizations seeking to improve their relationships with customers and employees. Known for his innovative “First 100 Days” methodology, Joey helps […]
Dan Gingiss is a globally recognized customer experience keynote speaker, consultant, and author, known for his unique ability to turn ordinary customer interactions into extraordinary experiences. His philosophy centers on delivering remarkable customer experiences that not only meet but exceed expectations, transforming passive customers into enthusiastic brand advocates. Dan has spent over 20 years working […]
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You spend a quarter of your worklife at work. You should enjoy it! Organizational psychologist Adam Grant takes you inside the minds of some of the world’s most unusual professionals to discover the keys to a better work life. From learning how to love your rivals to harnessing the power of frustration, one thing’s for […]
This is especially true in the nonprofit and social impact world. We use the ethical storytelling podcast to amplify awareness. We tell stories to raise money – to do the good we want to do. And when we’ve done that good, we tell stories about it so donors, volunteers, and supporters can participate in the […]
How many times have you been told “that will never work”? Probably not as often as Netflix co-founder Marc Randolph. The veteran Silicon Valley entrepreneur, advisor, investor, speaker and best-selling author has founded or co-founded half-a-dozen successful startups and mentored scores of entrepreneurs from first time business owners to established CEOs. THAT WILL NEVER WORK […]
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