The Customer of the Future Course
Payment Options
- One-Time Payment
- Cost: $299
- Online Course
About Course
What if your company was actually customer-focused, and YOU were the one to help the company get there for the customer of the future?
What if you stopped simply talking about becoming a customer-centric organization…and started actually being a customer-centric organization?
What if you could ensure your business, no matter the size, would be here in a post-COVID world?
While we know how we treat people matters in our own lives – the entire business world seems to need a reminder. The business world also needs tools and strategies to incorporate this basic concept into the fabric of their business.
The Customer of the Future Course
In life we know that our best relationships are based on trust. If someone in your life were to take advantage of you at every turn, make your life harder to make their life easier, and constantly say, text or email you stuff that wasn’t relevant for you, you’d stop hanging out with them.
Blake knows how powerful customer experience can be in order to make you stand out! Blake Morgan is excited to meet you in my new course to help prepare you for the customer of the future!
Contact us at Speakers Inc and follow us on LinkedIn
About Instructor
Blake Morgan
I’m a bestselling author and international keynote speaker.
I travel around talking about what it’s like to be a human being. I remind the business world that how we make people feel, matters – a lot. Real Leaders Magazine named me one of the top 40 global female keynote speakers of 2020.
People know how you treat people matters. But if this were a universally accepted truth, why are customer experiences still so terrible?
I’ve spent the last twelve years obsessed with customer experience – learning everything there is to learn about customer experience, interviewing hundreds of executives on the topic, and writing books about customer experience.
Learning Points
Who is this for?
And for those of you struggling to pivot toward a digital customer in light of COVID-19, this course will guide you there. If there’s one universal truth today, your customers want options when shopping with you.
Research shows that customers will defer to brands that make the customer’s life easier and better. That means accommodate the customer while normal life is more difficult. And customers don’t want to go back to the way things were – that means digital experiences have to be nothing short of wonderful.
These are a few examples of how the world has changed and won’t ever go back to normal. Not for some time and probably never.
At a time when most companies are licking their wounds and cutting costs, this is the time for you to put a stake in the ground on customer experience.
Customers are now able to be even choosier about where they spend their time and money. Companies that differentiate on experience will ultimately win.
What will you learn?
I provide tools for not only how you can think about it, but how you can present customer experience inside of your company. I want you to be a superhero inside of your own company.
If you want a clear strategy to start improving customer experience at your company now, this course was designed to help you – now, not later.
INDIVIDUAL COST FOR ONE SEAT:
Course costs: $299 for individual
FOR TEAM OF 5 PEOPLE:
Course costs: $1345 for team of 5 people
FOR TEAM OF 10 PEOPLE:
Course costs: $2961 for team of 10 people
Material included
- 3 hours of content broken up into short, easy-to-follow bites
- 5 modules (themes) broken up into 13 videos
- 5 assessments
- 5 downloadable worksheets
- Tailor-made animations to help you understand the concepts and have fun
- The course content transcribed in either audio and text format in addition to the videos
- A certification of completion you can display on your LinkedIn profile, website or email signature
- Frameworks you can immediately start to implement at your own organization
Videos
View Course Categories
Instructor Speaking Profiles
- (4 reviews)
- Customer Experience Futurist
Blake Morgan is renowned for her insightful perspectives, strategic acumen, and visionary approach. As a keynote speaker, author, and board member, she leverages her profound expertise to guide organizations toward excellence in customer engagement and business growth. With a deep understanding of emerging technologies and consumer trends, Blake is at the forefront of shaping the […]
View other courses available
- Speaker Coach
When you become an inspiring and thought-provoking person to Speak Like a Pro, I promise you the word will spread. People will track you down, asking you to share your message and tell your stories! Before you spend any time or money on marketing to an unidentified audience, it’s critical that you identify your message. […]
- Instructor: Dan Clark
- Online Course
- Growth Mindset
Develop Unbreakable Mental Toughness, Elite Physical Conditioning, And The Resilient Spirit Needed To Face Life’s Challenges Head-On through Sealfit Online. With SEALFIT ELITE PLUS, you’re not just getting a program to get chiseled abs and bulging muscles – you’re joining a community of like-minded individuals who are committed to taking responsibility for their lives and […]
- Instructor: Mark Divine
- Subscription
- Featured
- Growth Mindset
Aligned for Abundance is your birthright. AND YET IT CAN FEEL SO ELUSIVE. And maybe you’re doing all the “right things” tactically and strategically in your business or career to earn more money, and yet no matter what you do you feel like you can’t achieve the level of financial abundance you really desire. I […]
- Instructor: Elyse Archer
- Online Course
- Leadership Courses
Successfully make working from home requires massive amounts of discipline, retraining your brain, and clearly communicating with everyone around you. This course gives you everything you need to work productively whether you work from home all the time or just a few days a month. The online course that will teach you how to increase […]
- Instructor: Jones Loflin
- Online Course
- Growth Mindset
How to change your life in 100 days with this project. 100 Days Project Full of valuable and practical advice that will be useful for this, or ANY other project you launch! Michelle Poler is a creative and passionate social entrepreneur, keynote speaker, fear facer, and branding strategist with the 100 Days Project. She is […]
- Instructor: Michelle Poler
- Online Course
- Business Strategy
Start, Grow and Scale your business with unparalleled skills through the Start Scale Course. With over 50 interactive training modules and 15 unique courses, Daymond John and his expert team will give you the blueprint for a successful business. As “The Peoples Shark”, Daymond has made an impact on the hopeful entrepreneurs vying for an […]
- Instructor: Daymond John
- Currently Discounted
- Business Strategy
Many of today’s companies are finding that offering more flexible Work from Anywhere options—whether it be hybrid, in-office, or entirely remote—can yield immense benefits for their business. And for individual workers ready to take the plunge, these new ways of working can be professionally empowering. In this course, discover strategies that can help you successfully […]
- Instructor: Sarah Aviram
- Linkedin Learning
- Motivation
The Resilient Mind is an online course designed to empower YOU to cultivate resilience in both your personal life and business endeavors. This comprehensive course covers a range of topics, including acceptance, having vision, gratitude, and more. The Resilient Mind | Unlock the Power of Resilience! Through a combination of engaging lectures, and practical applications, […]
- Instructor: Nick Vujicic
- Online Course
Disclaimer:
The profiles and artwork embedded on these pages are from various speakers and talent.
WeSpeak Global provides costs that are accurate at time of publishing.
These remain the property of its owner and not affiliated with or endorsed by WeSpeak Global.
Course Fee Information:
Course Fees listed on this website are intended to serve as a guideline only.