The Customer of the Future Course

Payment Options

  • One-Time Payment
  • Cost: $299
  • Online Course
About Course

SeWhat if your company was actually customer-focused, and YOU were the one to help the company get there for the customer of the future?

What if you stopped simply talking about becoming a customer-centric organization…and started actually being a customer-centric organization?

What if you could ensure your business, no matter the size, would be here in a post-COVID world?

While we know how we treat people matters in our own lives – the entire business world seems to need a reminder. The business world also needs tools and strategies to incorporate this basic concept into the fabric of their business.

The Customer of the Future Course

In life we know that our best relationships are based on trust. If someone in your life were to take advantage of you at every turn, make your life harder to make their life easier, and constantly say, text or email you stuff that wasn’t relevant for you, you’d stop hanging out with them.

I know how powerful customer experience can be in order to make you stand out! I am excited to meet you in my new course to help prepare you for the customer of the future!

Contact us at Speakers Inc and download our Mobile App

Blake Morgan

I’m a bestselling author and international keynote speaker.

I travel around talking about what it’s like to be a human being. I remind the business world that how we make people feel, matters – a lot. Real Leaders Magazine named me one of the top 40 global female keynote speakers of 2020.

People know how you treat people matters. But if this were a universally accepted truth, why are customer experiences still so terrible?

I’ve spent the last twelve years obsessed with customer experience – learning everything there is to learn about customer experience, interviewing hundreds of executives on the topic, and writing books about customer experience.

Gallery

Learning Points

And for those of you struggling to pivot toward a digital customer in light of COVID-19, this course will guide you there. If there’s one universal truth today, your customers want options when shopping with you.

Research shows that customers will defer to brands that make the customer’s life easier and better. That means accommodate the customer while normal life is more difficult. And customers don’t want to go back to the way things were – that means digital experiences have to be nothing short of wonderful.

These are a few examples of how the world has changed and won’t ever go back to normal. Not for some time and probably never.

At a time when most companies are licking their wounds and cutting costs, this is the time for you to put a stake in the ground on customer experience.

Customers are now able to be even choosier about where they spend their time and money. Companies that differentiate on experience will ultimately win.

I provide tools for not only how you can think about it, but how you can present customer experience inside of your company. I want you to be a superhero inside of your own company.

If you want a clear strategy to start improving customer experience at your company now, this course was designed to help you – now, not later.

INDIVIDUAL COST FOR ONE SEAT:
Course costs: $299 for individual
FOR TEAM OF 5 PEOPLE:
Course costs: $1345 for team of 5 people
FOR TEAM OF 10 PEOPLE:
Course costs: $2961 for team of 10 people

  • 3 hours of content broken up into short, easy-to-follow bites
  • 5 modules (themes) broken up into 13 videos
  • 5 assessments
  • 5 downloadable worksheets
  • Tailor-made animations to help you understand the concepts and have fun
  • The course content transcribed in either audio and text format in addition to the videos
  • A certification of completion you can display on your LinkedIn profile, website or email signature
  • Frameworks you can immediately start to implement at your own organization

Videos

View Course Categories

Instructor Speaking Profiles

  • (4 reviews)
Blake Morgan
  • Customer Experience Futurist

Blake Morgan stands as a luminary in the realm of customer experience, renowned for her insightful perspectives, strategic acumen, and visionary approach. As a keynote speaker, author, and board member, she leverages her profound expertise to guide organizations toward excellence in customer engagement and business growth. With a deep understanding of emerging technologies and consumer […]

  • (28)

User Reviews

View other courses available

Kathy Caprino
  • Entrepreneurship

Dramatically boost your joy, happiness, and success – and reduce burnout and stress – in your Amazing Career Project today. Join the Amazing Career Project and take the right action to experience the relief and peace that comes from positive change. These are the tools, strategies, live coaching and expert guidance to get you there […]

  • Instructor: Kathy Caprino
  • Join Waiting List

NEURO-LINGUISTIC PROGRAMMING (NLP) TRAINING & CERTIFICATION Up Your Game. Master Your Mind. Be Unstoppable. Feel like you’re not making the impact you want? Our NLP training and certification program will help you, communicate better and become highly effective at everything you do to make a big impact. Increase your ability Impact others. Get past that […]

  • Instructor: James R. Elliot
  • Free
Shep Hyken | Amazing Business Radio

What Is Happening on the The Customer Focus and inside of your organization Is Felt on the Outside by Your Customers. The importance of a corporate culture that fulfills and excites its employees cannot be underestimated. Some of the best organizations know one of the keys is incorporating a strong customer service philosophy embraced by […]

  • Instructor: Shep Hyken
  • Online Course
Jasmine Star

Time For A Brand Refresh and Branding Strategies? Are you frustrated because you feel invisible no matter how much work you do to grow your business? Are you willing to do the work, but not sure which tactics will provide the best results? Beyond taking risks, Jasmine Star understands the challenge of thinking like a […]

  • Instructor: Jasmine Star
  • Currently Discounted
Ramsey Bergeron
  • Emotional Intelligence

Emotional Mastery for Men is a 5-Part Workshop designed specifically for the unique challenges facing men to help stop their emotions from overpowering their intellect. Whether you prefer virtual or in-person sessions, Ramsey Bergeron can tailor his workshops to meet your needs. From half-day sessions to intensive 2-day executive workshops, he provides practical tools and […]

  • Instructor: Ramsey Bergeron
  • One-Time Payment
speakers inc logo 2023
  • Leadership Courses

This self-paced On-Demand Certificate Program is designed to equip leaders and practitioners with research-based tools and strategies to foster digital flourishing. On-Demand Certificate Program Understand key terminology of digital wellness and the attention economy Identify the warning signs of technology addiction, dependency and distress Understand current technology trends and their impact on human behavior Discuss […]

  • Instructor: Digital Wellness Institute
  • Online Course
Frank Kitchen

HOW TO CONSISTENTLY GET PAID TO SHARE YOUR DREAM, PASSION, PURPOSE OR EXPERTISE. Are you ready to stop speaking for free and get paid to share your Dream, Passion or Purpose with Audiences around the world Virtually and In-Person? Consistent Sales are a necessity for a successful and profitable Speaking Business. Sales are a combination […]

  • Instructor: Frank Kitchen
  • Online Course
Marcus Lemonis
  • Diversity Courses

Creating a culture of Diversity and Inclusion Course in the workplace is not a one-and-done deal. It requires a continuous commitment from management and employees alike. In this course, Marcus Lemonis discusses where to start and how to maintain a diverse and inclusive workforce. Diversity and Inclusion Course As a young man, Marcus honed his […]

  • Instructor: Marcus Lemonis
  • Free

The profiles and artwork embedded on these pages are from various speakers and talent.

WeSpeak Global provides costs that are accurate at time of publishing.

These remain the property of its owner and not affiliated with or endorsed by WeSpeak Global.

Course Fees listed on this website are intended to serve as a guideline only.

Subscribe to our Newsletter and get connected:

Your subscription could not be saved. Please try again.
Your subscription has been successful.

Newsletter

Subscribe to our newsletter and stay updated.

We use Brevo as our marketing platform. By submitting this form you agree that the personal data you provided will be transferred to Brevo for processing in accordance with Brevo's Privacy Policy.

Our Mission:

We are your partner creating memorable and engaging experiences that go beyond the event itself.

© All rights reserved 2025.  Designed using Voxel