The Customer of the Future Course
Payment Options
- One-Time Payment
- Cost: $299
- Online Course
About Course
What if your company was actually customer-focused, and YOU were the one to help the company get there for the customer of the future?
What if you stopped simply talking about becoming a customer-centric organization…and started actually being a customer-centric organization?
What if you could ensure your business, no matter the size, would be here in a post-COVID world?
While we know how we treat people matters in our own lives – the entire business world seems to need a reminder. The business world also needs tools and strategies to incorporate this basic concept into the fabric of their business.
The Customer of the Future Course
In life we know that our best relationships are based on trust. If someone in your life were to take advantage of you at every turn, make your life harder to make their life easier, and constantly say, text or email you stuff that wasn’t relevant for you, you’d stop hanging out with them.
Blake knows how powerful customer experience can be in order to make you stand out! Blake Morgan is excited to meet you in my new course to help prepare you for the customer of the future!
Contact us at Speakers Inc and follow us on LinkedIn
About Instructor
Blake Morgan
I’m a bestselling author and international keynote speaker.
I travel around talking about what it’s like to be a human being. I remind the business world that how we make people feel, matters – a lot. Real Leaders Magazine named me one of the top 40 global female keynote speakers of 2020.
People know how you treat people matters. But if this were a universally accepted truth, why are customer experiences still so terrible?
I’ve spent the last twelve years obsessed with customer experience – learning everything there is to learn about customer experience, interviewing hundreds of executives on the topic, and writing books about customer experience.
Learning Points
Who is this for?
And for those of you struggling to pivot toward a digital customer in light of COVID-19, this course will guide you there. If there’s one universal truth today, your customers want options when shopping with you.
Research shows that customers will defer to brands that make the customer’s life easier and better. That means accommodate the customer while normal life is more difficult. And customers don’t want to go back to the way things were – that means digital experiences have to be nothing short of wonderful.
These are a few examples of how the world has changed and won’t ever go back to normal. Not for some time and probably never.
At a time when most companies are licking their wounds and cutting costs, this is the time for you to put a stake in the ground on customer experience.
Customers are now able to be even choosier about where they spend their time and money. Companies that differentiate on experience will ultimately win.
What will you learn?
I provide tools for not only how you can think about it, but how you can present customer experience inside of your company. I want you to be a superhero inside of your own company.
If you want a clear strategy to start improving customer experience at your company now, this course was designed to help you – now, not later.
INDIVIDUAL COST FOR ONE SEAT:
Course costs: $299 for individual
FOR TEAM OF 5 PEOPLE:
Course costs: $1345 for team of 5 people
FOR TEAM OF 10 PEOPLE:
Course costs: $2961 for team of 10 people
Material included
- 3 hours of content broken up into short, easy-to-follow bites
- 5 modules (themes) broken up into 13 videos
- 5 assessments
- 5 downloadable worksheets
- Tailor-made animations to help you understand the concepts and have fun
- The course content transcribed in either audio and text format in addition to the videos
- A certification of completion you can display on your LinkedIn profile, website or email signature
- Frameworks you can immediately start to implement at your own organization
Videos
View Course Categories
Instructor Speaking Profiles
- (4 reviews)
- Customer Experience Futurist
Blake Morgan is renowned for her insightful perspectives, strategic acumen, and visionary approach. As a keynote speaker, author, and board member, she leverages her profound expertise to guide organizations toward excellence in customer engagement and business growth. With a deep understanding of emerging technologies and consumer trends, Blake is at the forefront of shaping the […]
View other courses available
- Growth Mindset
Imagine two versions of yourself, 5 years into the future. What would your life be like if you continued to repeat your bad habits each day? What would life look like in five years if you stuck with good habits each day from The Habits Academy? From day to day, you may not recognize the […]
- Instructor: James Clear
- Mastermind
- Growth Mindset
Enroll in this 5-module UNSTOPPABLE MINDSET interactive training program for supercharging your personal and workplace achievement skills. (Total learning time: 4.5 hours) This course is based on our popular UNSTOPPABLE book series and Fortune 500 workshop series taught by former Navy SEAL and serial entrepreneur Alden Mills, which has helped executives from companies and government […]
- Instructor: Alden Mills
- Online Course
- Executive Coaching
Survive Disruptive Change For yourself, your team and your business. (Spoiler alert, Covid wasn’t the only deep disruption we’re all going to face in the 2020s). Get Ready to Deep Disruptive Change FREE video mini-series of the 4IR and the implications for you, your career and your industry. Contact us at Speakers Inc and follow us on Twitter
- Instructor: Dr. Graeme Codrington
- Free
- Leadership Courses
Welcome to High-Altitude Leadership course through C.A.R.G.O.! This course is all about equipping you and the people in your organization with what is needed to be successful through effective leadership and teamwork. High-Altitude Leadership In this 3-hour course, Jason will share his rich experiences and lessons learned as a pilot to help you protect and […]
- Instructor: Jason O. Harris
- Video Course
- Digital Courses
Welcome to “ChatGPT to Self-Publish a Bestselling Book in 24 Hours”! This guided course is designed to teach you how to use ChatGPT to write a book quickly and easily. Whether you’re a seasoned writer or just starting out, this course will provide you with the tools and knowledge you need to turn your writing dreams into a reality. The course will start by […]
- Instructor: Jess Todtfeld
- UDemy Academy
- Storytelling Courses
Discover Your Invisible Stories by taking control of the stories you tell others starts with taking control of the stories you tell yourself. Each day, your mind is filtering stories about your abilities and your worth. It’s up to you to make sure they are good ones. Diving deeper into the lessons of Kindra’s book, […]
- Instructor: Kindra Hall
- Currently Discounted
- Executive Coaching
Did you know that less than 15% of the population are high-performing and need a Executive Impact Accelerator? And high performers spend at least 65% of their work effort and time on the things that have high executive impact and are not urgent? Are your leaders stressed and working long hours? Are your leaders focused […]
- Instructor: Dr Stacey Ashley
- Free
- Business Strategy
Every business and industry is facing an unprecedented level of digital, demographic and regulatory disruption. In this turbulent climate, it is vital to stay one step ahead with the Battle for Relevance Masterclass. Winning the Battle for Relevance Masterclass Based on Michael McQueen’s international bestselling book, this deep-dive online masterclass course will help you: Determine your […]
- Instructor: Michael McQueen
- Online Course
Disclaimer:
The profiles and artwork embedded on these pages are from various speakers and talent.
WeSpeak Global provides costs that are accurate at time of publishing.
These remain the property of its owner and not affiliated with or endorsed by WeSpeak Global.
Course Fee Information:
Course Fees listed on this website are intended to serve as a guideline only.