The Customer of the Future Course
Payment Options
- One-Time Payment
- Cost: $299
- Online Course
About Course
What if your company was actually customer-focused, and YOU were the one to help the company get there for the customer of the future?
What if you stopped simply talking about becoming a customer-centric organization…and started actually being a customer-centric organization?
What if you could ensure your business, no matter the size, would be here in a post-COVID world?
While we know how we treat people matters in our own lives – the entire business world seems to need a reminder. The business world also needs tools and strategies to incorporate this basic concept into the fabric of their business.
The Customer of the Future Course
In life we know that our best relationships are based on trust. If someone in your life were to take advantage of you at every turn, make your life harder to make their life easier, and constantly say, text or email you stuff that wasn’t relevant for you, you’d stop hanging out with them.
Blake knows how powerful customer experience can be in order to make you stand out! Blake Morgan is excited to meet you in my new course to help prepare you for the customer of the future!
Contact us at Speakers Inc and follow us on LinkedIn
About Instructor
Blake Morgan
I’m a bestselling author and international keynote speaker.
I travel around talking about what it’s like to be a human being. I remind the business world that how we make people feel, matters – a lot. Real Leaders Magazine named me one of the top 40 global female keynote speakers of 2020.
People know how you treat people matters. But if this were a universally accepted truth, why are customer experiences still so terrible?
I’ve spent the last twelve years obsessed with customer experience – learning everything there is to learn about customer experience, interviewing hundreds of executives on the topic, and writing books about customer experience.
Learning Points
Who is this for?
And for those of you struggling to pivot toward a digital customer in light of COVID-19, this course will guide you there. If there’s one universal truth today, your customers want options when shopping with you.
Research shows that customers will defer to brands that make the customer’s life easier and better. That means accommodate the customer while normal life is more difficult. And customers don’t want to go back to the way things were – that means digital experiences have to be nothing short of wonderful.
These are a few examples of how the world has changed and won’t ever go back to normal. Not for some time and probably never.
At a time when most companies are licking their wounds and cutting costs, this is the time for you to put a stake in the ground on customer experience.
Customers are now able to be even choosier about where they spend their time and money. Companies that differentiate on experience will ultimately win.
What will you learn?
I provide tools for not only how you can think about it, but how you can present customer experience inside of your company. I want you to be a superhero inside of your own company.
If you want a clear strategy to start improving customer experience at your company now, this course was designed to help you – now, not later.
INDIVIDUAL COST FOR ONE SEAT:
Course costs: $299 for individual
FOR TEAM OF 5 PEOPLE:
Course costs: $1345 for team of 5 people
FOR TEAM OF 10 PEOPLE:
Course costs: $2961 for team of 10 people
Material included
- 3 hours of content broken up into short, easy-to-follow bites
- 5 modules (themes) broken up into 13 videos
- 5 assessments
- 5 downloadable worksheets
- Tailor-made animations to help you understand the concepts and have fun
- The course content transcribed in either audio and text format in addition to the videos
- A certification of completion you can display on your LinkedIn profile, website or email signature
- Frameworks you can immediately start to implement at your own organization
Videos
View Course Categories
Instructor Speaking Profiles
- (4 reviews)
- Customer Experience Futurist
Blake Morgan is renowned for her insightful perspectives, strategic acumen, and visionary approach. As a keynote speaker, author, and board member, she leverages her profound expertise to guide organizations toward excellence in customer engagement and business growth. With a deep understanding of emerging technologies and consumer trends, Blake is at the forefront of shaping the […]
View other courses available
- Entrepreneurship
Vender(te) SIN Miedo, Descubre el verdadero poder de tu marca personal y cómete el mundo vendiendo tus ideas, tu valor, tu oferta de negocio o profesional, junto a MICHELLE POLER TODOS queremos vender ALGO: Un producto, una idea, una oportunidad de negocio, un servicio, contenido de valor, un “lifestyle”. En este programa obtendrás la CONFIANZA […]
- Instructor: Michelle Poler
- Online Course
- Soft Skills
Powerful Presentation Skills, Learn to captivate any audience on stage, on video, and in meetings in this livestream training. Successful presentations all possess the same elements. Whether video calls, conference calls, sales, virtual trainings — any venue where you’re sharing your ideas with others. The good news? I’ve found the best skills are 100 percent […]
- Instructor: Vanessa Van Edwards
- Online Course
- Public Speaking
In order to Turn Your Entrepreneur Journey into Keynote Talk and become a professional speaker, you don’t need a special formula, years of research, or an advanced degree. To be a professional speaker, you just need a compelling story. Entrepreneurs are uniquely equipped with captivating stories of their startup journey—which makes them the perfect fit […]
- Instructor: Jess Ekstrom
- Linkedin Learning
- Growth Mindset
This is a program for anyone looking to expand their reach, grow their network and build an alliance of connections globally. Through the Mastering Authentic Networking program, you gain a remarkable framework anyone can use to nurture a personal network of authentic and transformational relationships. Even if you’ve never considered yourself a “people” person. And […]
- Instructor: Vishen Lakhiani
- Join Waiting List
- Public Speaking
In today’s digital age, mastering the art of virtual communication is essential for personal and professional success to Stand Out Well in a Virtual World. Our comprehensive webinar course, “Stand Out Well in a Virtual World,” is designed to equip you with the skills and techniques needed to excel in online interactions, meetings, and presentations. […]
- Instructor: Liz Brunner
- Free
- Growth Mindset
OVERCOME YOUR HARSHEST CRITIC. YOU. Silence Your Self Doubt & Embrace Your Inner Badass. It is time to eliminate the things standing in your way… and smash goals that have escaped your grasp until now. Badass Masterclass Imposter Syndrome. Performance Anxiety. Self-Doubt. It’s easy to feel like you aren’t good enough. That you aren’t worthy of […]
- Instructor: Michelle Curran
- Join Waiting List
- Sales Courses
For the first time ever, individual sales people and small business owners have direct access to The Braintrust Academy same programs. Jeff Bloomfield and his NeuroSelling® team created to help Fortune 500 companies (like Nationwide, United Healthcare, Mitsubishi Electric, Cisco, John Deere, Northwestern Mutual, and many others) achieve hundreds of millions of dollars in revenue. […]
- Instructor: Jeff Bloomfield
- Currently Discounted
- Personal Branding
Learn how to cultivate a brand by maximizing your presence & leveraging the power of your personal brand through leadership. Cultivating A Leadership Brand Nadia has anchored and hosted feature programs for CNN International, CNN Airport Network and MNet Television (South Africa) and reported for CNN Weekend. Nadia was formerly Editorial Producer for CNN’s […]
- Instructor: Nadia Bilchik
- Online Course
Disclaimer:
The profiles and artwork embedded on these pages are from various speakers and talent.
WeSpeak Global provides costs that are accurate at time of publishing.
These remain the property of its owner and not affiliated with or endorsed by WeSpeak Global.
Course Fee Information:
Course Fees listed on this website are intended to serve as a guideline only.