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SeWhat if your company was actually customer-focused, and YOU were the one to help the company get there for the customer of the future?
What if you stopped simply talking about becoming a customer-centric organization…and started actually being a customer-centric organization?
What if you could ensure your business, no matter the size, would be here in a post-COVID world?
While we know how we treat people matters in our own lives – the entire business world seems to need a reminder. The business world also needs tools and strategies to incorporate this basic concept into the fabric of their business.
In life we know that our best relationships are based on trust. If someone in your life were to take advantage of you at every turn, make your life harder to make their life easier, and constantly say, text or email you stuff that wasn’t relevant for you, you’d stop hanging out with them.
I know how powerful customer experience can be in order to make you stand out! I am excited to meet you in my new course to help prepare you for the customer of the future!
Contact us at Speakers Inc and download our Mobile App
Blake Morgan
I’m a bestselling author and international keynote speaker.
I travel around talking about what it’s like to be a human being. I remind the business world that how we make people feel, matters – a lot. Real Leaders Magazine named me one of the top 40 global female keynote speakers of 2020.
People know how you treat people matters. But if this were a universally accepted truth, why are customer experiences still so terrible?
I’ve spent the last twelve years obsessed with customer experience – learning everything there is to learn about customer experience, interviewing hundreds of executives on the topic, and writing books about customer experience.
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And for those of you struggling to pivot toward a digital customer in light of COVID-19, this course will guide you there. If there’s one universal truth today, your customers want options when shopping with you.
Research shows that customers will defer to brands that make the customer’s life easier and better. That means accommodate the customer while normal life is more difficult. And customers don’t want to go back to the way things were – that means digital experiences have to be nothing short of wonderful.
These are a few examples of how the world has changed and won’t ever go back to normal. Not for some time and probably never.
At a time when most companies are licking their wounds and cutting costs, this is the time for you to put a stake in the ground on customer experience.
Customers are now able to be even choosier about where they spend their time and money. Companies that differentiate on experience will ultimately win.
I provide tools for not only how you can think about it, but how you can present customer experience inside of your company. I want you to be a superhero inside of your own company.
If you want a clear strategy to start improving customer experience at your company now, this course was designed to help you – now, not later.
INDIVIDUAL COST FOR ONE SEAT:
Course costs: $299 for individual
FOR TEAM OF 5 PEOPLE:
Course costs: $1345 for team of 5 people
FOR TEAM OF 10 PEOPLE:
Course costs: $2961 for team of 10 people
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Instructor Speaking Profiles
Blake Morgan is renowned for her insightful perspectives, strategic acumen, and visionary approach. As a keynote speaker, author, and board member, she leverages her profound expertise to guide organizations toward excellence in customer engagement and business growth. With a deep understanding of emerging technologies and consumer trends, Blake is at the forefront of shaping the […]
Learn how to cultivate a brand by maximizing your presence & leveraging the power of your personal brand through leadership. Cultivating A Leadership Brand Nadia has anchored and hosted feature programs for CNN International, CNN Airport Network and MNet Television (South Africa) and reported for CNN Weekend. Nadia was formerly Editorial Producer for CNN’s […]
Successfully make working from home requires massive amounts of discipline, retraining your brain, and clearly communicating with everyone around you. This course gives you everything you need to work productively whether you work from home all the time or just a few days a month. The online course that will teach you how to increase […]
The ZC Social Media Growth Academy is lead by International Social Media Trainer and consultant Zoe Cairns and her team! It’s a training community for small businesses, entrepreneurs, and social media managers. A membership site all about Social media and Digital! ZC Social Media Growth Academy The Academy is full of in-depth training, LIVE Q […]
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We all want to sell something: but How to sell Authentically? a product, a business idea, a service, a lifestyle, a concept, a passion project… In this How to sell Authentically course you will gain the CONFIDENCE to sell ANYTHING by being YOURSELF. After building a brand that has reached millions of people worldwide, I […]
Welcome to High-Altitude Leadership course through C.A.R.G.O.! This course is all about equipping you and the people in your organization with what is needed to be successful through effective leadership and teamwork. High-Altitude Leadership In this 3-hour course, Jason will share his rich experiences and lessons learned as a pilot to help you protect and […]
The Establish Your Executive Presence Course is designed to help you become a game-changing leader of hybrid work. Get my proven, step by step, results-focused approach to leading your team in the modern world. Imagine yourself in five years after mastering the skills of a hybrid work executive. You can connect with team members anytime, […]
How do I unlock next-level success to Up Your Game?”And it’s a good question. But I have an answer for you. See, since becoming a full-time author and speaker, I’ve worked tirelessly to develop simple tools that help you find that answer yourself. After all, it’s a massive part of what I talk about during […]
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