What if you knew exactly what each of your constituents (customers, members, patients, vendors, employees etc) REALLY wanted? Would that help you develop customer loyalty? If you could anticipate what each person wanted from you before they told you, how would knowing that change your approach?
Through use of big data and digital connections, you can individualize relationships with any client or prospect you value.
A hot topic in marketing today is “hyper-personalization.” This is the process of gathering a deep level of information on your constituents and then using that information to create loyal and valued relationships.
This goes way beyond installing a CRM system!
Scott has been on the vanguard of digital marketing techniques since digital marketing was born. In this session, he combines his custom knowledge of your industry and digital marketing savvy to show attendees several new methods for driving business.
This includes using the process of “mapping the customer journey” to detail every touchpoint in relationships and how either a human or technology connection can be used to create a fantastic experience.
As a special bonus, Scott can provide sample templates and tools that are used to complete these processes, so attendees can create a strategic plan for their organization.
Learning Objectives & Take-Aways
Best Audience
C-Suite Executives, Business Side leaders, Marketing Executives, Sales Managers, Salespeople, Customer Care Professionals
How are people integrating with technology and will it create a utopic or dystopic future?
A recent study shows the average age a child first sees porn is eight years old. Pause for a beat and consider the impact of that statement and know that there are many more startling facts that surround the way technology is integrating into every aspect of our personal and professional lives.
Among the millions of utopian joys gained from the internet we also find ourselves enduring much that is dystopian. The concepts discussed in Scott’s most recent book, Did God Create the Internet? The Impact of Technology on Humanity, are the backbone of this thought-leading keynote.
One of the most speculated questions people (especially parents) have about technology is how it will impact us as a species over time.
Scott weaves together technology and philosophy into a thought-provoking talk that is sure to be mind expanding. There is a lot of flexibility to deliver content that is futuristic or relevant today.
The tone can be conversational and filled with stories, or a serious call to action to make better decisions about boundaries with digital tools. (Despite the title of Scott’s book, this talk is not religious in nature.)
The Rise of Machines
The rise of machines is both exciting and scary for some people. It shouldn’t be “scary” and the more you learn about the subject, the more exciting it is.
Machine Intelligence is poised to dramatically reshape all organizations and industries. It will give organizations better insight into their constituent outreach and back office processes while allowing them to run smarter and leaner.
Scott will cover the Machine Intelligence Ecosystem – Robotics, Smart Sensors, Cognitive Computing, AI, Machine Learning, and Deep Learning.
We are in an era when technology is systematically integrating more and more into our lives. He will show how MI is changing your industry and things leaders need to know about it.
Plus, does every leadership team within an organization need to build a Machine Intelligence strategy? Scott will give his insights on that and more in the fascinating topic.
Scott Klososky stands at the forefront of technological evolution, translating complex digital concepts into actionable insights that drive growth and resilience. As a globally recognized futurist, technologist, and keynote speaker, he has spent decades guiding organizations through the waves of digital transformation helping leaders understand not just what’s coming next, but why it matters.
A true innovator, Scott’s expertise spans digital maturity, machine intelligence, data strategy, cybersecurity, and digital governance, offering audiences a rare balance of strategic vision and practical execution. His presentations are renowned for their precision, energy, and ability to simplify emerging technologies into relevant, high-impact lessons for business, government, and education sectors alike.
Whether on a global keynote stage, in a boardroom, or leading a half-day workshop, Scott customizes every presentation with the latest real-world insights and data. His goal is not only to inform but to inspire digital confidence empowering organizations to innovate intelligently, lead adaptively, and future-proof their success.
Scott Klososky has lived on the leading edge of technology innovation and its impact on the business world and society in general.
He is recognized globally for his unique ability to accurately predict future digital trends and provide the logic behind why they will alter the current status quo.
Scott has the ability to entertain, inspire and enlighten audiences while also translating difficult to understand technology topics. He is known for architecting each presentation specifically for the audience, and with the very latest information available.
Topics include content such as the importance of organizational digital maturity, leading through the Digital Transformation, cybersecurity, machine intelligence, data intelligence, trendspotting, digital marketing, and best practices for digital governance.
Scott Klososky is equally adept at giving large stage keynotes, speaking to small boards of directors, facilitating half and full day workshops, and doing break-out sessions.
His topics often create many questions and he enjoys being interactive with audiences when appropriate. The best measure of his ability to inspire and inform audiences is the high percentage of speaking clients who bring him back for follow on work with their audiences.
Scott Klososky helps organizations navigate the challenges and opportunities presented by the digital age, providing insights on how to adapt and thrive in an increasingly interconnected and fast-paced world.
View All Speakers and follow us on Twitter
Scott Klososky, futurist and technology strategist, reveals how AI-enhanced selling is transforming customer relationships, decision-making, and business performance.
This 3-minute, 41-second video features Scott Klososky, globally recognized futurist and founder of Future Point of View, delivering a concise yet powerful exploration of how artificial intelligence is revolutionizing sales and business strategy. With his trademark clarity, Scott breaks down the next evolution in sales AI-enhanced selling where data intelligence and human intuition combine to create more efficient, personalized, and predictive sales processes.
He begins by explaining how AI systems can now interpret massive data sets to uncover customer patterns that were previously invisible, allowing sales teams to anticipate needs and tailor engagement at an unprecedented scale. Scott emphasizes that this transformation is not about replacing people with machines but about enhancing human performance through intelligent tools.
Through vivid examples, he demonstrates how AI enables real-time decision-making, improves forecasting accuracy, and deepens trust by providing customers with solutions that truly fit their behaviors and preferences. He also highlights the leadership challenge: ensuring teams evolve alongside technology through training, ethics, and adaptability.
Scott concludes with a forward-looking insight the future of selling belongs to organizations that integrate machine intelligence with emotional intelligence, creating synergy between data and human connection. His message is both practical and visionary, leaving audiences with a roadmap for leveraging AI responsibly and strategically in the near future.
00:00 – Opening: what AI-enhanced selling means for modern business
00:45 – How machine learning transforms data into predictive insights
01:40 – The human-AI partnership in sales strategy and execution
02:30 – Real-world applications: forecasting, personalization, and customer trust
03:10 – Leadership imperatives: adaptability, training, and ethical innovation
Futurist Scott Klososky explores how technology and data are reshaping customer experience—ushering in a new era of hyper-personalized sales and brand connection.
This 1-minute, 48-second video features Scott Klososky, global technology futurist and digital transformation expert, breaking down how hyper-personalization is redefining the way businesses connect with customers. In his clear, forward-looking style, Scott explains that modern consumers now expect experiences and sales interactions tailored specifically to their behaviors, preferences, and values—powered by data intelligence and automation.
He begins by illustrating how digital tools and AI enable companies to gather deep insights into customer journeys. These insights, when used responsibly, allow organizations to anticipate needs and deliver meaningful, timely interactions—transforming traditional sales into authentic relationship-building.
Scott emphasizes that customer experience is no longer transactional—it’s emotional and predictive. Businesses that leverage hyper-personalization effectively will strengthen loyalty and relevance, while those that don’t risk losing touch in an increasingly connected world.
He concludes with a call to action for leaders: to invest in data systems and digital maturity that humanize—not just automate—the customer experience. His insight bridges technology and empathy, making innovation accessible and actionable for forward-thinking organizations.
00:00 – Opening: the rise of hyper-personalized customer experience
00:25 – How data and AI shape modern sales and engagement
00:55 – Moving from transactions to emotional connection
01:25 – The leadership challenge: balancing automation with human empathy
In this 7-minute feature, futurist Scott Klososky explains how mapping your organization’s relationship journey builds stronger, more strategic connections with customers, partners, and employees.
This 7-minute, 3-second video features Scott Klososky, internationally recognized futurist and technology strategist, offering a practical framework for visualizing and optimizing the relationship journey—a vital step in advancing digital maturity and customer experience strategy.
Scott introduces the concept by asking leaders to think beyond the traditional customer journey map. Instead of focusing solely on transactions, he encourages organizations to chart every meaningful interaction and emotional touchpoint that defines their relationships with key stakeholders—customers, employees, vendors, and partners.
Through his clear, methodical approach, Scott demonstrates how relationship mapping helps organizations identify where trust is built, where friction occurs, and where digital tools can strengthen human connection. He uses examples from multiple industries to show how technology and empathy combine to create value-driven experiences across the entire lifecycle.
Scott also highlights that this mapping process is not static—it evolves as relationships deepen and technologies shift. The ultimate goal is to build digital empathy into every stage of engagement, ensuring that automation and personalization work together to enhance authenticity and loyalty.
The video concludes with Scott’s reminder that the strongest organizations are those that intentionally design how relationships grow, not just how products sell. His insights leave leaders with a blueprint for aligning digital systems and human values in a hyper-connected world.
01:10 – Why mapping every touchpoint creates better understanding and trust
02:45 – Examples of relationship mapping in different industries
04:20 – Using digital tools to enhance empathy and connection
05:40 – Turning data insights into actionable relationship strategies
06:30 – Closing: the future belongs to organizations that design for connection
Speaker fees can vary depending on factors such as expertise, demand, and event specifics. While some speakers may charge a flat fee for their services, others may have hourly rates. It’s best to discuss fee structures directly with the speaker or their representative to understand the pricing model.
Keynote speeches typically range from 30 to 90 minutes, with the duration determined by the speaker’s expertise, the event’s agenda, and audience preferences. Keynote speeches often include a combination of inspirational stories, practical insights, and actionable advice tailored to the event’s theme or objectives.
The scale of the event and audience size can indeed impact a speaker’s fee. Larger events with a broader reach or higher attendance may command higher fees due to increased exposure and demand. Conversely, smaller events or niche audiences may offer opportunities for more flexible pricing arrangements.
Travel expenses such as transportation, accommodation, and meals are typically negotiated separately from the speaker’s fee. These costs vary depending on the speaker’s location, travel distance, and event duration. It’s important to clarify travel arrangements and expenses during the booking process to avoid misunderstandings.
Many speakers require a deposit to secure a booking, with the remaining balance due closer to the event date. Deposits are often non-refundable and serve as a commitment from both parties. It’s advisable to discuss deposit requirements and payment terms with the speaker or their representative when finalizing the booking.
Ready to find the perfect speaker for your event? Use our advanced search feature or contact us to get started today!
Digital transformation, organizational digital maturity, machine intelligence, cybersecurity, and emerging technology strategy.
Every presentation is customized to the audience’s industry, level of digital fluency, and strategic goals, using current trends and case studies.
Global conferences, leadership summits, corporate retreats, board meetings, and industry workshops.
In order to view the below you must be logged in.
Tom Crean is a highly respected basketball coach, known for his remarkable leadership and strategic acumen in collegiate basketball. With a career spanning over three decades, Crean has established himself as a transformative figure in the sport, leading teams to significant successes and nurturing the talents of numerous future NBA stars. His dynamic coaching style, […]
Dr. Ted James is a pioneering figure in healthcare transformation, celebrated for his impactful contributions to advancing the future of care delivery. As a Medical Director within the prestigious Harvard healthcare system and a clinical advisor in healthcare technology, Dr. James has become a sought-after voice for organizations aiming to navigate the complexities of today’s […]
Jenna Banks is a dynamic force in the world of motivational speaking and personal development. As a best-selling author, professionally trained keynote speaker, event moderator, and facilitator, Jenna has dedicated her life to inspiring and empowering individuals and organizations to reach their highest potential. Her unique brand of inspiration, coupled with her engaging presentation style, […]
Jeremy Gutsche, MBA, CFA, is a renowned figure in the world of innovation and entrepreneurship, celebrated as a New York Times bestselling author and an award-winning innovation expert. With a reputation for delivering electrifying keynote presentations that inspire and ignite creativity, Jeremy has been dubbed by The Sun Newspaper as “one of the most sought-after […]
Tamron Hall, a two-time Emmy®-winning journalist, author, producer, trailblazing media personality, and empowering advocate, stands as a beacon of inspiration and change in the realm of transformative conversations. With a magnetic presence and a resonant voice, Hall captivates diverse audiences worldwide, embodying triumph over adversity, unwavering resilience, and a steadfast commitment to empowering others. Tamron […]
Robert O Neill is one of the most highly decorated combat veterans of our time, renowned for his leadership, bravery, and resilience under pressure. A former Navy SEAL with a distinguished career spanning over 16 years, Robert’s exceptional contributions to national security have made him an iconic figure in military and leadership circles. Having served […]
Angela Garmon is a dynamic and transformative thought leader, renowned for her ability to fortify audiences’ resilience and confidence amidst the tumult of change. With an innate understanding that during times of change, individuals navigate between the instinctual responses of fight, flight, or freeze, Angela empowers her audience to not only confront change head-on but […]
Lior Arussy stands as an eminent figure, revered worldwide for his profound insights into Customer Experience and Strategy Execution. A luminary in his field, Lior embodies the convergence of visionary thinking, consulting prowess, and an unyielding commitment to transformative change. With over two decades of experience, he has spearheaded over 200 corporate transformations globally, earning […]
These remain the property of its owner and are not affiliated with or endorsed by Speakers Inc.
All talent fees exclude VAT, travel and accommodation where required.
Our Mission:
© All rights reserved 2025. Designed using Voxel
