Everything you do is Marketing

  • Author: Amanda Stevens
Reading time: 2 min
  • Word Count: 226
Read the news article

I recently stayed at a five-star hotel and found a major marketing problem lurking in the wardrobe in my room and then realised everything you do is marketing Upon check-in I was welcomed enthusiastically, and my membership status recognised with a room upgrade.

 

I was even presented with a welcome gift to thank me for my loyalty. I made my way up to my room and my luggage was promptly delivered to my room by the cheery concierge. At this point, I have paid just over $300 to the hotel and had my credit card authorised for a further $100 for incidentals.

I opened the wardrobe to hang up some clothes and my heart sank. With 5-6 positive touchpoints in my experience so far — all that said ‘we value your loyalty’ — I was now faced with coat hangers that say ‘we assume you’re a thief’. I realise that in the scheme of things, annoying coat hangers that are permanently attached to prevent theft is a pretty minor issue.

But it’s still sending a covert message that belies what the hotel is going to great lengths to communicate overtly. Come on hotels, you can do better.

If you really do value my loyalty, give me some proper coat hangers. I promise I won’t steal them.  

 

Contact us at Speakers Inc and subscribe to our Podcast Channel

Was this article helpful?

Further articles you may enjoy:

  • (16)

Keynote Speakers Las Vegas: Elevate Your Event with Premier Talent Las Vegas, renowned as the Entertainment Capital of the World, is not just about glittering casinos and dazzling shows; it’s also a hub for top-tier talent that can elevate any conference or special event. When it comes to booking Keynote Speakers Las Vegas, conference emcees, […]

  • April 17, 2024
  • (9)

Celebrating Women’s Month Las Vegas 2024 Introduction: March is not just a month on the calendar; it is a celebration of the strength, resilience, and achievements of women worldwide. Women’s Month is a time to honor the contributions of women in various fields, and Las Vegas is gearing up for an extraordinary celebration in 2024. […]

  • March 7, 2024
  • (30)

Speakers Inc is available to offer you our All American Speakers who offer Motivational Leadership keynotes to open or close your next leadership and medical event or conference. Speakers Inc is a leading All American Speakers Bureau for motivational speakers that delivers keynotes over 400 times per year. Our All American Speakers are available to […]

  • January 16, 2023
  • (32)

Mastering the Art of Emceeing: A Guide to Making Your Mark as a Great Host Introduction: The role of an emcee goes far beyond simply introducing speakers and keeping the event on schedule. A skilled emcee has the power to captivate an audience, set the tone, and elevate the overall experience for everyone involved. Whether […]

  • January 7, 2024
  • (5)

We are all spending a lot of time inside our homes. How much do you REALLY need? For those whose homes are a disorganized clutter zone, this could be stressful and result in more anxiety than isolating already brings to the table. If you are constantly tripping over stuff on the floor, and having to […]

  • December 20, 2022
  • (46)

The Great Debate in Event Planning – Virtual, Hybrid, or In-Person? The event planning industry is buzzing with controversy: is the future of events virtual, hybrid, or in-person? As technology continues to evolve and attendee expectations shift, planners face the challenge of choosing formats that balance innovation, accessibility, and impact. This debate is not just […]

  • January 20, 2025
  • (8)

Unlocking Success: The Power of Booking Top Keynote Conference Speakers in San Francisco Introduction: Conferences play a pivotal role in fostering collaboration, knowledge sharing, and professional development. Choosing the right keynote speakers can significantly impact the success of an event. In the vibrant city of San Francisco, California, renowned for its innovation and diverse industries, […]

  • January 22, 2024
  • (12)

Why Teams and Employees Resist Change: Understanding the Dynamics and Overcoming the Barriers Change is an inevitable force in the modern workplace. Companies restructure, policies shift, technologies evolve, and markets fluctuate. Despite change being constant, teams often respond with hesitation or even outright resistance. Leaders who fail to understand the root causes behind this resistance […]

  • December 9, 2024

Subscribe to our Newsletter and get connected:

Your subscription could not be saved. Please try again.
Your subscription has been successful.

Newsletter

Subscribe to our newsletter and stay updated.

We use Brevo as our marketing platform. By submitting this form you agree that the personal data you provided will be transferred to Brevo for processing in accordance with Brevo's Privacy Policy.

Our Mission:

We are your partner creating memorable and engaging experiences that go beyond the event itself.

© All rights reserved 2026.  Designed using Voxel

AI Assistant
Speakers Inc Logo 2024
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.