I recently stayed at a five-star hotel and found a major marketing problem lurking in the wardrobe in my room and then realised everything you do is marketing Upon check-in I was welcomed enthusiastically, and my membership status recognised with a room upgrade.
I was even presented with a welcome gift to thank me for my loyalty. I made my way up to my room and my luggage was promptly delivered to my room by the cheery concierge. At this point, I have paid just over $300 to the hotel and had my credit card authorised for a further $100 for incidentals.
I opened the wardrobe to hang up some clothes and my heart sank. With 5-6 positive touchpoints in my experience so far — all that said ‘we value your loyalty’ — I was now faced with coat hangers that say ‘we assume you’re a thief’. I realise that in the scheme of things, annoying coat hangers that are permanently attached to prevent theft is a pretty minor issue.
But it’s still sending a covert message that belies what the hotel is going to great lengths to communicate overtly. Come on hotels, you can do better.
If you really do value my loyalty, give me some proper coat hangers. I promise I won’t steal them.
Contact us at Speakers Inc and subscribe to our Podcast Channel
This week, we’re spotlighting Top 5 Motivational Speakers May 2025 who are transforming audiences with their stories, insights, and unmatched stage presence: Cameron Atlas, Nikki Stone, Alex Weber, Matthew Luhn, and Maja Kazazic. But before we dive into their brilliance, let’s quickly look at what makes motivational speakers such a vital asset for events of […]
Speakers Inc. Now Offering Blinkist Speaker Books Through Their Website Marketplace In an era where the consumption of information is rapidly evolving, staying informed and continuously learning has never been more critical. Speakers Inc., a leading speaker bureau with over 25 years of experience in the industry, has always been at the forefront of connecting […]
Hispanic Heritage Month 2024, celebrated annually from September 15 to October 15, offers a unique opportunity to recognize the history, culture, and contributions of Hispanic and Latino Americans. This month-long celebration began as a week-long event in 1968, initiated by President Lyndon B. Johnson, and later expanded by President Ronald Reagan in 1988 to cover […]
Remembering Eddie Osterland: America’s First Master Sommelier The wine world lost a true pioneer in September 2023 with the passing of Eddie Osterland, America’s first Master Sommelier. A trailblazer in the industry, Eddie was more than just a wine expert; he was an educator, an entertainer, and an inspiration to countless professionals and enthusiasts alike. […]
Beyond Limits: How Adaptive Sports Redefine Resilience and Inspire Audiences When it comes to keynote speakers who genuinely move the needle in terms of motivation, resilience, and transformation, few voices are more powerful than those emerging from the world of adaptive sports. These athletes don’t just overcome obstacles—they reinvent the playing field. And in doing […]
How to Find Keynote Speakers can be the difference between a good event and a memorable one. Whether you’re a meeting planner or a corporate booker, securing the right speaker is crucial for engaging your audience, delivering a powerful message, and ensuring your event’s success. The process, however, can seem overwhelming due to the vast […]
Heading to Dallas from Kansas City recently, I heard the familiar tone of the voice over the intercom start up and to Self Care When Burned: “Ladies and Gentlemen, we’ve got a full flight to Dallas today…” Travel is BACK and flights are almost always full again, so I couldn’t be surprised by what came […]
Empowering Minds: The Impact of Motivational Speakers in Atlanta, Georgia Introduction: Atlanta, Georgia, a vibrant hub of culture, commerce, and innovation, has become a focal point for individuals seeking inspiration and motivation. Within this dynamic cityscape, motivational conference speakers have emerged as catalysts for change, guiding audiences towards personal and professional growth. In this article, […]
No results available
Connecting you with the perfect speaker.
We connect you with world-class speakers to create impactful, memorable events.
Tell us about your event and we’ll match you with the right speaker.
© All rights reserved 2026. Designed using Voxel