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Keynote Topics
In this fun and energizing Keynote, you will learn how to refresh your culture and innovate your operations, at will.
You will know how to adapt to post-pandemic conditions and stay resilient. You will get solid ideas for hiring and retaining your workforce (even when the labor market is frustratingly tight) and how to create instant rapport for building solid relationships (based upon the proven tactics of TV talk show hosts).
While we all strive for perfection, Ross encourages your audience to embrace Relevance as a moving target.
He will detail inspiring case studies that span the landscape of retail, manufacturing, B2B, construction, tech, and healthcare.
The perfect Post-Covid Breakout Session or Spouse Event.
None of us can perform at our peak when we have been derailed by a catastrophic family event, a disruptive workplace dilemma, or a global pandemic.
How do you bounce back after the crisis has abated? Based on their book of the same name, Ross Shafer and Allison Dalvit will engage your audience by sharing their ‘blueprints for rallying’ in every imaginable circumstance.
This program is interactive, fun, emotional, and impactful.
Cracking the Experience Code in a Revolutionary Way
After writing four books and 12 HR training films on this subject, Ross has determined that “WOW-ing” the customer does NOT create loyalty. It is reducing the “POW” moments that makes customers “sticky.”
Customers want to buy from companies that don’t disappoint them…and from people who don’t make mistakes. In this highly entertaining and inspiring presentation, Ross will share the simple, yet powerful system he developed to help his clients quickly improve their customer experience scores.
(EXAMPLE: one of his larger clients raised their JD Power scores 21 points in 90 days).
The On-Demand Economy has caused customer expectations to change. Do you know what they want now?
Ross Shafer is one of the most sought after keynote speakers and seminar leaders on the subjects of Customer Urgency and Empathy, Personal Motivation, Reinvention, and Market Relevance. He has authored nine business books yet also won international stand-up comedy competitions. He’s earned six TV Emmys as a network talk and game show host yet […]
Ross Shafer is one of the most sought after keynote speakers and seminar leaders on the subjects of Customer Urgency and Empathy, Personal Motivation, Reinvention, and Market Relevance.
He has authored nine business books yet also won international stand-up comedy competitions. He’s earned six TV Emmys as a network talk and game show host yet credits his success to reselling bicycles at age 13.
He flipped cars at 15 and flipped homes at 18. After college at 21, he started buying and selling companies. The common denominator is a burning pursuit of excellence that has driven Ross to the top of every field he’s entered.
Since his early teens, Ross Shafer has been obsessed with understanding “Who succeeds? Who fails? And Why?” His confidence flourished when he discovered that there were specific blueprints for success in every job and every industry.
That understanding led to his noteworthy achievements in business, television broadcasting, book writing, professional speaking (CPAE) and even stand-up comedy. His wildly diverse career choices have allowed Ross to communicate complex ideas with great fun – and an “everyman” quality.
Today, he coaches leaders and teams on how to cross-pollinate innovative ideas about emerging trends, shifting buying habits, and the motivation of workforces during mergers and acquisitions.
His clients include 73 of the Fortune 100…as well as a broad array of associations. What most people don’t know is that Ross may have sparked the explosion of the entertainment cooking channels when he wrote a funny bestselling book, Cook Like a Stud (38 recipes men can prepare in the garage using their own tools).
Not bad for a guy who played college football (pre-concussion-era helmets) and who still aspires to get his hair right.
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David Goggins is a Retired Navy SEAL and is the only member of the U.S. Armed Forces to complete SEAL training (including two Hell Weeks), the U.S. Army Ranger School (where he graduated as Enlisted Honor Man) and Air Force Tactical Air Controller training. An accomplished endurance athlete, Goggins has completed over 60 ultra-marathons, triathlons, […]
Robert J. Rebhan is a nationally renowned expert and speaker on identity theft and financial crimes, and a former Detective Sergeant with the Los Angeles Police Department. During his exciting career with the LAPD, he served in many high profile assignments including the SWAT Team, Hollywood’s Narcotics, Robbery, Homicide, and Vice Squads. As a detective, […]
DJ Scotty B, a celebrated name in the entertainment industry, hails from the vibrant city of Orlando, Florida. With a career spanning over two decades, Scotty B has become synonymous with electrifying performances, seamless event management, and unforgettable musical experiences. His dynamic presence and unparalleled expertise have made him a sought-after figure for corporate events, […]
Rebecca Walker, a prominent figure in the literary world, a dedicated advocate for diversity, and a respected voice in the LGBTQ community. With a compelling blend of personal experience, intellectual insight, and a commitment to social change, Rebecca Walker captivates audiences worldwide as both an author and a keynote speaker. About Rebecca Walker: Rebecca Walker […]
Amy Vetter is a distinguished speaker renowned for her profound insights into the intersection of technology, accounting, and mindfulness. As a sought-after keynote speaker, she captivates audiences with her unique blend of expertise, warmth, and relatability. With a career spanning over two decades, Amy has established herself as a thought leader in the fields of […]
Lili Gil Valletta is a distinguished authority in cultural intelligence and business transformation. As the co-founder and CEO of CIEN+, she has pioneered innovative strategies that help organizations harness the power of cultural diversity to drive growth and innovation. Her expertise and influence extend across various industries, making her a sought-after speaker for events focused […]
Terence Keel is more than a professor; he is a trailblazer in the realms of academia and social justice. As a Full Professor at the University of California, Los Angeles (UCLA), he holds a prestigious split appointment in the Department of African American Studies and the UCLA Institute for Society and Genetics. With an unwavering […]
Jeff Civillico stands out as a unique blend of entertainer and inspirational speaker. His presentations are not just informative; they are interactive, engaging, and downright fun! With a background deeply rooted in entertainment, Jeff seamlessly incorporates humor and captivating routines from his acclaimed Las Vegas show, “Comedy in Action,” into his speeches. This fusion of […]
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