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Keynote Topics
In this fun and energizing Keynote, you will learn how to refresh your culture and innovate your operations, at will.
You will know how to adapt to post-pandemic conditions and stay resilient. You will get solid ideas for hiring and retaining your workforce (even when the labor market is frustratingly tight) and how to create instant rapport for building solid relationships (based upon the proven tactics of TV talk show hosts).
While we all strive for perfection, Ross encourages your audience to embrace Relevance as a moving target.
He will detail inspiring case studies that span the landscape of retail, manufacturing, B2B, construction, tech, and healthcare.
The perfect Post-Covid Breakout Session or Spouse Event.
None of us can perform at our peak when we have been derailed by a catastrophic family event, a disruptive workplace dilemma, or a global pandemic.
How do you bounce back after the crisis has abated? Based on their book of the same name, Ross Shafer and Allison Dalvit will engage your audience by sharing their ‘blueprints for rallying’ in every imaginable circumstance.
This program is interactive, fun, emotional, and impactful.
Cracking the Experience Code in a Revolutionary Way
After writing four books and 12 HR training films on this subject, Ross has determined that “WOW-ing” the customer does NOT create loyalty. It is reducing the “POW” moments that makes customers “sticky.”
Customers want to buy from companies that don’t disappoint them…and from people who don’t make mistakes. In this highly entertaining and inspiring presentation, Ross will share the simple, yet powerful system he developed to help his clients quickly improve their customer experience scores.
(EXAMPLE: one of his larger clients raised their JD Power scores 21 points in 90 days).
The On-Demand Economy has caused customer expectations to change. Do you know what they want now?
Ross Shafer is one of the most sought after keynote speakers and seminar leaders on the subjects of Customer Urgency and Empathy, Personal Motivation, Reinvention, and Market Relevance. He has authored nine business books yet also won international stand-up comedy competitions. He’s earned six TV Emmys as a network talk and game show host yet […]
Ross Shafer is one of the most sought after keynote speakers and seminar leaders on the subjects of Customer Urgency and Empathy, Personal Motivation, Reinvention, and Market Relevance.
He has authored nine business books yet also won international stand-up comedy competitions. He’s earned six TV Emmys as a network talk and game show host yet credits his success to reselling bicycles at age 13.
He flipped cars at 15 and flipped homes at 18. After college at 21, he started buying and selling companies. The common denominator is a burning pursuit of excellence that has driven Ross to the top of every field he’s entered.
Since his early teens, Ross Shafer has been obsessed with understanding “Who succeeds? Who fails? And Why?” His confidence flourished when he discovered that there were specific blueprints for success in every job and every industry.
That understanding led to his noteworthy achievements in business, television broadcasting, book writing, professional speaking (CPAE) and even stand-up comedy. His wildly diverse career choices have allowed Ross to communicate complex ideas with great fun – and an “everyman” quality.
Today, he coaches leaders and teams on how to cross-pollinate innovative ideas about emerging trends, shifting buying habits, and the motivation of workforces during mergers and acquisitions.
His clients include 73 of the Fortune 100…as well as a broad array of associations. What most people don’t know is that Ross may have sparked the explosion of the entertainment cooking channels when he wrote a funny bestselling book, Cook Like a Stud (38 recipes men can prepare in the garage using their own tools).
Not bad for a guy who played college football (pre-concussion-era helmets) and who still aspires to get his hair right.
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Merit Kahn, CSP, is a dynamic force in the world of sales transformation, bringing over two decades of expertise to stages around the globe. As the CEO of SELLect Sales Development, she has dedicated her career to helping professionals in every industry shift their mindset, master the sales conversation, and SELLect their ideal clients. Known […]
Kate Fagan is a celebrated ESPN host, author, and keynote speaker who shines a spotlight on crucial topics within the sports world. Known for her engaging storytelling and insightful commentary, she has a remarkable ability to connect with audiences on a deep level, using her experience as both a former collegiate athlete and a prominent […]
Sylvie di Giusto is a renowned keynote speaker, author, and executive coach who has captivated audiences around the world with her profound insights into leadership, emotional intelligence, and personal branding. With a career spanning over two decades, Sylvie has become a trusted advisor to executives and professionals seeking to enhance their leadership capabilities and emotional […]
Jack Becker, a former naval fighter pilot turned performance speaker, is one such individual. His life story is a remarkable narrative of courage, determination, and the relentless pursuit of excellence. In this speaking profile, we will explore the incredible life and work of Jack Becker, delving into his background, his experiences as a naval fighter […]
Ranked for the last six years in the Top 50 Business Thinkers in the world by Thinkers50, Tiffani Bova is a luminary in the business realm, continuously reshaping our perception of growth and innovation. A thought leader of unparalleled expertise, Forbes aptly describes her as someone who “reshapes our perception of growth.” Her nearly 30-year […]
Kina Hart’s professional journey is a powerful narrative of resilience, transformation, and unwavering commitment to workplace safety. The day that changed her life began unremarkably, much like any other workday. Yet, what unfolded was an unexpected workplace accident that left an indelible mark on her life. Now, Kina channels her experience into a potent message […]
Pat McGann is rapidly establishing himself as one of the sharpest voices in stand-up comedy today. Known for his quick wit, clever storytelling, and relatability, Pat has become a favorite among audiences seeking smart, laugh-out-loud entertainment. With his unique perspective and seamless delivery, he connects effortlessly with fans, creating an unforgettable experience that resonates well […]
Former NASA Astronaut and Air Force Colonel Cady Coleman is a veteran of two Space Shuttle missions and a six-month expedition aboard the International Space Station (ISS). Onstage, Coleman draws from her time at NASA and in extreme “remote work” situations to discuss team building, leadership, and innovation. With her extraordinary photos and videos, Coleman delivers a […]
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