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Ross Shafer presents in:
Keynote Topics
In this fun and energizing Keynote, you will learn how to refresh your culture and innovate your operations, at will.
You will know how to adapt to post-pandemic conditions and stay resilient. You will get solid ideas for hiring and retaining your workforce (even when the labor market is frustratingly tight) and how to create instant rapport for building solid relationships (based upon the proven tactics of TV talk show hosts).
While we all strive for perfection, Ross encourages your audience to embrace Relevance as a moving target.
He will detail inspiring case studies that span the landscape of retail, manufacturing, B2B, construction, tech, and healthcare.
The perfect Post-Covid Breakout Session or Spouse Event.
None of us can perform at our peak when we have been derailed by a catastrophic family event, a disruptive workplace dilemma, or a global pandemic.
How do you bounce back after the crisis has abated? Based on their book of the same name, Ross Shafer and Allison Dalvit will engage your audience by sharing their ‘blueprints for rallying’ in every imaginable circumstance.
This program is interactive, fun, emotional, and impactful.
Cracking the Experience Code in a Revolutionary Way
After writing four books and 12 HR training films on this subject, Ross has determined that “WOW-ing” the customer does NOT create loyalty. It is reducing the “POW” moments that makes customers “sticky.”
Customers want to buy from companies that don’t disappoint them…and from people who don’t make mistakes. In this highly entertaining and inspiring presentation, Ross will share the simple, yet powerful system he developed to help his clients quickly improve their customer experience scores.
(EXAMPLE: one of his larger clients raised their JD Power scores 21 points in 90 days).
The On-Demand Economy has caused customer expectations to change. Do you know what they want now?
Videos
Ross Shafer belongs to these Categories
Ross Shafer is one of the most sought after keynote speakers and seminar leaders on the subjects of Customer Urgency and Empathy, Personal Motivation, Reinvention, and Market Relevance. He has authored nine business books yet also won international stand-up comedy competitions. He’s earned six TV Emmys as a network talk and game show host yet […]
Ross Shafer is one of the most sought after keynote speakers and seminar leaders on the subjects of Customer Urgency and Empathy, Personal Motivation, Reinvention, and Market Relevance.
He has authored nine business books yet also won international stand-up comedy competitions. He’s earned six TV Emmys as a network talk and game show host yet credits his success to reselling bicycles at age 13.
He flipped cars at 15 and flipped homes at 18. After college at 21, he started buying and selling companies. The common denominator is a burning pursuit of excellence that has driven Ross to the top of every field he’s entered.
Since his early teens, Ross Shafer has been obsessed with understanding “Who succeeds? Who fails? And Why?” His confidence flourished when he discovered that there were specific blueprints for success in every job and every industry.
That understanding led to his noteworthy achievements in business, television broadcasting, book writing, professional speaking (CPAE) and even stand-up comedy. His wildly diverse career choices have allowed Ross to communicate complex ideas with great fun – and an “everyman” quality.
Today, he coaches leaders and teams on how to cross-pollinate innovative ideas about emerging trends, shifting buying habits, and the motivation of workforces during mergers and acquisitions.
His clients include 73 of the Fortune 100…as well as a broad array of associations. What most people don’t know is that Ross may have sparked the explosion of the entertainment cooking channels when he wrote a funny bestselling book, Cook Like a Stud (38 recipes men can prepare in the garage using their own tools).
Not bad for a guy who played college football (pre-concussion-era helmets) and who still aspires to get his hair right.
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Tara Setmayer is a distinguished political analyst, commentator, and former CNN political contributor renowned for her insightful commentary and deep understanding of American politics. With a career spanning over two decades, Setmayer has established herself as a trusted voice in the media landscape, offering astute analysis on a wide range of political issues. Her expertise, […]
Deborah Deras stands as an eminent figure in the realm of professional speaking and influence, recognized across North America for her captivating presence and profound insights. As one of the foremost Latina speakers and influencers, she possesses a magnetic ability to engage and inspire audiences from diverse backgrounds. With an impressive roster of engagements, Deborah […]
Jennifer Keitt is a renowned communication and leadership speaker known for her dynamic and engaging presentations that inspire individuals and organizations to unleash their full potential. With over two decades of experience in the fields of communication, leadership, and personal development, Jennifer has become a trusted voice in guiding others towards achieving their goals and […]
In an ever-evolving world where businesses strive for excellence, leadership and innovation go hand in hand. Melissa Majors, an accomplished business leader, is a shining example of how education, innovation, and inclusion can be strategically woven together to drive success. Not only is she a prominent advocate for inclusion, but she is also the author […]
Dr. Brian Glibkowski is the Creator of Answer Intelligence (AQ)™ he is passionate about the role of questions and answers in business and society. His research on the six WH-questions (what, why, how, when, where, who) as a common framework for academics and practitioners to communicate and make decisions was recognised by the Association of […]
Eric McElvenny deployed three times as a Marine and on his final tour, was wounded in Afghanistan after stepping on an IED. Eric suffered the amputation of his right leg below the knee, a life-changing opportunity that began his next journey. Faced with a physical challenge and an uncertain future, Eric made a promise to […]
Faye Kitariev, MA is an inspirational speaker, bestselling author of “Choreography of Awakening”, and performance mastery coach. Founder and President of Make the Impossible Possible, she is a former US figure skating coach and choreographer. Faye has transformed her skills as a figure skating coach into skills as a life coach. Using the analogy of […]
Kevin Daley stands as a testament to the power of resilience, leadership, and unwavering positivity. As an accomplished speaker and the award-winning author of I Never Stopped Smiling, Daley’s journey from the hardwood courts of the Harlem Globetrotters to the international stage is nothing short of remarkable. Kevin Daley | Sporting Legend Daley’s ascent to […]
Julie Smolyansky became the youngest female CEO of a publicly held firm when she took over Lifeway Foods at the age of 27 in 2002. Since then, she has continued the company’s growth trajectory with creative product development and marketing to bring kefir, the company’s flagship product, into the U.S. mainstream. Under her leadership, the […]
Tennis player and Sports Speaker Serena Williams demonstrates style, power, and courage on and off the tennis court. Serena is a philanthropist, fashion icon, and also has roles on television. Her performances in tennis and her off court endeavors makes her one of the most recognizable faces in the world. Serena is the World No. […]
Lisa Tanzer journey to President of the $100 million optimistic lifestyle brand, Life is Good, started in 1990 when she joined the board of “Project Joy”, a small play therapy program for kids facing early childhood trauma in Boston. Today that little play group has evolved into The Life is Good Kids Foundation which positively […]
Laila Ali is a world-class athlete, fitness and nutrition expert, TV host, author, cooking enthusiast, founder and CEO of the Laila Ali Lifestyle Brand, advocate for women and children, wife, and mother of two. The daughter of late beloved global icon and humanitarian, Muhammad Ali, she is a four-time undefeated boxing world champion, whose stellar […]
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