In this fun and energizing Keynote, you will learn how to refresh your culture and innovate your operations, at will.
You will know how to adapt to post-pandemic conditions and stay resilient. You will get solid ideas for hiring and retaining your workforce (even when the labor market is frustratingly tight) and how to create instant rapport for building solid relationships (based upon the proven tactics of TV talk show hosts).
While we all strive for perfection, Ross encourages your audience to embrace Relevance as a moving target.
He will detail inspiring case studies that span the landscape of retail, manufacturing, B2B, construction, tech, and healthcare.
The perfect Post-Covid Breakout Session or Spouse Event.
None of us can perform at our peak when we have been derailed by a catastrophic family event, a disruptive workplace dilemma, or a global pandemic.
How do you bounce back after the crisis has abated? Based on their book of the same name, Ross Shafer and Allison Dalvit will engage your audience by sharing their ‘blueprints for rallying’ in every imaginable circumstance.
This program is interactive, fun, emotional, and impactful.
Cracking the Experience Code in a Revolutionary Way
After writing four books and 12 HR training films on this subject, Ross has determined that “WOW-ing” the customer does NOT create loyalty. It is reducing the “POW” moments that makes customers “sticky.”
Customers want to buy from companies that don’t disappoint them…and from people who don’t make mistakes. In this highly entertaining and inspiring presentation, Ross will share the simple, yet powerful system he developed to help his clients quickly improve their customer experience scores.
(EXAMPLE: one of his larger clients raised their JD Power scores 21 points in 90 days).
The On-Demand Economy has caused customer expectations to change. Do you know what they want now?
Ross Shafer is one of the most sought after keynote speakers and seminar leaders on the subjects of Customer Urgency and Empathy, Personal Motivation, Reinvention, and Market Relevance.
He has authored nine business books yet also won international stand-up comedy competitions. He’s earned six TV Emmys as a network talk and game show host yet credits his success to reselling bicycles at age 13.
He flipped cars at 15 and flipped homes at 18. After college at 21, he started buying and selling companies. The common denominator is a burning pursuit of excellence that has driven Ross to the top of every field he’s entered.
Since his early teens, Ross Shafer has been obsessed with understanding “Who succeeds? Who fails? And Why?” His confidence flourished when he discovered that there were specific blueprints for success in every job and every industry.
That understanding led to his noteworthy achievements in business, television broadcasting, book writing, professional speaking (CPAE) and even stand-up comedy. His wildly diverse career choices have allowed Ross to communicate complex ideas with great fun – and an “everyman” quality.
Today, he coaches leaders and teams on how to cross-pollinate innovative ideas about emerging trends, shifting buying habits, and the motivation of workforces during mergers and acquisitions.
His clients include 73 of the Fortune 100…as well as a broad array of associations. What most people don’t know is that Ross may have sparked the explosion of the entertainment cooking channels when he wrote a funny bestselling book, Cook Like a Stud (38 recipes men can prepare in the garage using their own tools).
Not bad for a guy who played college football (pre-concussion-era helmets) and who still aspires to get his hair right.
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Speaker fees can vary depending on factors such as expertise, demand, and event specifics. While some speakers may charge a flat fee for their services, others may have hourly rates. It’s best to discuss fee structures directly with the speaker or their representative to understand the pricing model.
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John Sitilides is Principal at Trilogy Advisors LLC in Washington, D.C., specializing in U.S. government relations, geopolitical risk, and international affairs, and Senior Fellow, National Security Program, at the Foreign Policy Research Institute. Delivering exclusive geopolitical risk reports, webcasts, and related products and services to institutional capital market and retail clients, he is a professional […]
Alan Stein, Jr. is a renowned performance coach, leadership expert, and keynote speaker who empowers organizations to reach their full potential. With a wealth of experience working with top athletes and corporate leaders, Alan brings a unique blend of insights and strategies to drive organizational excellence. Through his dynamic presentations and actionable techniques, Alan inspires […]
Nichole Pitts is a visionary leader, strategist, and advocate for ethical business practices and diversity, equity, and inclusion (DEI) initiatives. As the founder and CEO of Ethintegrity, she brings a wealth of experience and expertise to the table, helping clients navigate the intricate landscape of ethics, compliance, and DEI with finesse and innovation. Nichole is […]
Eric McElvenny is more than just a speaker; he’s a living testament to resilience, determination, and the power of the human spirit. As a former Marine who served his country with valor, Eric’s journey took an unexpected turn when he was wounded in Afghanistan, resulting in the amputation of his right leg below the knee. […]
Chad Hymas is a globally recognized safety keynote speaker whose profound messages of responsibility, leadership, and engagement have transformed individuals and organizations worldwide. His life-altering experience, coupled with his exceptional storytelling ability, makes him a pivotal presence at any event, driving home the importance of workplace safety and personal accountability. Chad Hymas’s journey to becoming […]
Caroline Rose is a remarkable individual, a beacon of resilience who has faced life’s most daunting challenges with unwavering strength and determination. At the young age of 27, Caroline, a pre-med student at USC, received the devastating diagnosis of Stage IV, highly aggressive, incurable non-Hodgkin’s lymphoma. This news came at a time when she was […]
DJ Tim Lacatena, a DJ, Saxophonist, and Emcee based in Los Angeles. From Super Bowl LVII to Villa Medici in Rome to tech conferences in Silicon Valley, his aim as a DJ is to ensure audiences have an unforgettable and electrifying night! With over a decade of experience in the world of high-end events, Tim […]
Silvina Moschini, widely known in technology circles as @Miss_Internet, is a dynamic figure at the forefront of digital innovation and entrepreneurship. With a rich history spanning corporate leadership and groundbreaking startups, Silvina brings a wealth of expertise to the table. With a career steeped in technology and innovation, Silvina’s journey began in the corporate world, […]
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