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Keynote Topics
Providing superior service is essential to continued success in a competitive world. But too many executives still regard service as “the fuzzy stuff” – they don’t know how to measure, manage or make it happen on a companywide scale
The driving force of a service-focused culture is a group of inspired leaders who are convinced of, and committed to, the long-term value of service excellence. Learn how the leadership team can build the alignment needed to embrace a common service vision
Ron Kaufman is the world’s leading educator for uplifting service performance and building service cultures. He helps leaders, teams, and organizations learn how to serve better, care more, and generate new value in the world. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents insights and best practices from working […]
Ron Kaufman is the world’s leading educator for uplifting service performance and building service cultures. He helps leaders, teams, and organizations learn how to serve better, care more, and generate new value in the world.
Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents insights and best practices from working with clients worldwide for thirty years. His energetic online and on-stage presentations and workshops have inspired millions.
Ron is author of the New York Times bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration.
Ron Kaufman’s unique approaches to learning and leadership have been featured in the New York Times, the Wall Street Journal, frequently online and on TV. For the past three years, GlobalGurus has ranked Ron the #1 Customer Service Guru in the world.
He is founder of a worldwide education and consulting company that enables large and small organizations to delight customers, improve performance, distinguish brands, and build Uplifting Service cultures. In 2020, GlobalGurus ranked Uplifting Service the #1 Customer Service Development Program in the world.
Ron moved to Asia in 1990 to help Singapore Airlines and the government of Singapore create and launch a national service quality training organization.
He is a graduate of Brown University, an avid scuba diver, a founding member of Asia Professional Speakers, and was inducted into the Ultimate Frisbee Hall of Fame for spreading the sport’s “Spirit of the Game” worldwide.
Ron Kaufman resides in Singapore with his wife Jen. They are committed to uplifting the spirit and practice of service and care in the present and for the future.
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You might recognize Derek Hughes as one of the recent finalists on America’s Got Talent but his experiences range far beyond that. Derek’s original comic voice and strong interactive magic make him one of the most requested acts working today. Derek performs regularly at the Magic Castle in Hollywood, California where he was recently nominated […]
Tom Stebbins is not just an event emcee; he’s an international entertainer, speaker, emcee, and auctioneer who has captivated audiences across the globe, from the vibrant streets of Madrid to the serene vineyards of the Napa Valley. With a dynamic stage presence, a quick wit, and a passion for creating memorable experiences, Tom Stebbins brings […]
Anjelah Nicole Johnson is a renowned corporate comedian, actress, and speaker, celebrated for her impeccable timing, relatable humor, and ability to connect with diverse audiences. From humble beginnings in stand-up comedy to becoming a viral sensation with her famous “Nail Salon” sketch, Anjelah has consistently demonstrated her talent for blending humor with universal experiences. Her […]
Anthony Bourke “AB” is a highly experienced F-16 fighter pilot who has flown tactical missions in countries all over the world. He has accumulated more than 2,700 hours of flight time in numerous high performance aircraft and was one of the first pilots to fly his F-16 over New York City in the homeland defense […]
Rick Smith Jr. is a world-class corporate magician, entertainer, and event emcee known for his exceptional ability to captivate audiences with jaw-dropping magic and unparalleled showmanship. With a career spanning over two decades, Rick has become a household name in the world of entertainment, delivering unforgettable performances for corporate events, private gatherings, and prestigious venues […]
Ekaterina Walter is a globally recognized thought leader, author, and keynote speaker in the fields of social media, marketing innovation, and business transformation. With over a decade of experience in helping businesses harness the power of digital platforms, she has become one of the most sought-after experts in social media strategy. Her passion for inspiring […]
Adam Braun is a distinguished figure renowned for his multifaceted expertise in professional upskilling, the future of work, and sustainability. As a New York Times bestselling author and prominent leader, he navigates the realms of entrepreneurship and philanthropy with unparalleled vision and impact. Currently serving as the CEO of Climate Club, Braun spearheads initiatives that […]
Jeff Henderson’s journey from incarceration to acclaimed culinary artist is a testament to the transformative power of passion and determination. While serving a nearly decade-long sentence, Henderson discovered his love for cooking, igniting a fire within him that would propel him to the pinnacle of the culinary world. Today, he stands not only as a […]
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