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Keynote Topics
Providing superior service is essential to continued success in a competitive world. But too many executives still regard service as “the fuzzy stuff” – they don’t know how to measure, manage or make it happen on a companywide scale
The driving force of a service-focused culture is a group of inspired leaders who are convinced of, and committed to, the long-term value of service excellence. Learn how the leadership team can build the alignment needed to embrace a common service vision
Ron Kaufman is the world’s leading educator for uplifting service performance and building service cultures. He helps leaders, teams, and organizations learn how to serve better, care more, and generate new value in the world. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents insights and best practices from working […]
Ron Kaufman is the world’s leading educator for uplifting service performance and building service cultures. He helps leaders, teams, and organizations learn how to serve better, care more, and generate new value in the world.
Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents insights and best practices from working with clients worldwide for thirty years. His energetic online and on-stage presentations and workshops have inspired millions.
Ron is author of the New York Times bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration.
Ron Kaufman’s unique approaches to learning and leadership have been featured in the New York Times, the Wall Street Journal, frequently online and on TV. For the past three years, GlobalGurus has ranked Ron the #1 Customer Service Guru in the world.
He is founder of a worldwide education and consulting company that enables large and small organizations to delight customers, improve performance, distinguish brands, and build Uplifting Service cultures. In 2020, GlobalGurus ranked Uplifting Service the #1 Customer Service Development Program in the world.
Ron moved to Asia in 1990 to help Singapore Airlines and the government of Singapore create and launch a national service quality training organization.
He is a graduate of Brown University, an avid scuba diver, a founding member of Asia Professional Speakers, and was inducted into the Ultimate Frisbee Hall of Fame for spreading the sport’s “Spirit of the Game” worldwide.
Ron Kaufman resides in Singapore with his wife Jen. They are committed to uplifting the spirit and practice of service and care in the present and for the future.
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Dag Kittlaus is a leading authority in artificial intelligence and an entrepreneurial powerhouse in the tech industry. As the co-founder and CEO of Siri, the groundbreaking digital assistant acquired by Apple, and later Viv, an advanced AI platform acquired by Samsung, Kittlaus has been at the forefront of AI innovation for over a decade. His […]
Marian Bacol-Uba is a dynamic TEDx speaker, conscious business coach, and international bestselling author dedicated to empowering individuals to transform their lives. As the founder of Thriver Lifestyle, she guides entrepreneurs to embrace their power and thrive both personally and professionally. Marian’s journey from overcoming personal trauma to becoming a beacon of resilience and conscious […]
Olympia LePoint is a force of inspiration—a rocket scientist turned keynote speaker who transforms complex science into compelling stories of triumph, innovation, and human potential. Known globally for her groundbreaking work with NASA’s Space Shuttle Program, Olympia brings unmatched credibility and charisma to every stage she graces. With her riveting presence and profound storytelling, she […]
Lisa Powell Graham, MPA, is a trailblazing visionary leader, boasting over two decades of remarkable achievements in campaign management, strategic planning, fundraising, communications, and community organizing. With a passion for driving positive change and a proven track record of success, Lisa stands as a beacon of inspiration and expertise in her field. Lisa Powell Graham […]
Chris Bashinelli, better known as “Bash”, is a celebrated Diversity, Equity & Inclusion speaker, Bash brings to life an inspiring message of empathy and connection that has birthed lifelong friendships around the world. He was born and raised in Brooklyn, New York to Lebanese and Italian-American parents. After a decade-long acting career including an appearance […]
Amy Vetter is a distinguished speaker renowned for her profound insights into the intersection of technology, accounting, and mindfulness. As a sought-after keynote speaker, she captivates audiences with her unique blend of expertise, warmth, and relatability. With a career spanning over two decades, Amy has established herself as a thought leader in the fields of […]
Elyse Archer is a renowned international speaker celebrated for her transformative insights into personal branding, sales, and leadership. With a dynamic presence and a unique ability to connect with diverse audiences. Her engaging style and compelling storytelling captivate listeners, leaving them inspired and equipped with practical strategies to elevate their careers and lives. From her […]
Audrey Asistio anchors weekdays on NBC Bay Area News at 4:30. She joined NBC Bay Area in November 2021, co-anchored the weekend edition of NBC Bay Area News at 5, 6, and 11 p.m., and reported during the week. Audrey joined NBC Bay Area from NBC10 Boston, where she anchored the 4, 5:30, and 7 […]
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