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Keynote Topics
Providing superior service is essential to continued success in a competitive world. But too many executives still regard service as “the fuzzy stuff” – they don’t know how to measure, manage or make it happen on a companywide scale
The driving force of a service-focused culture is a group of inspired leaders who are convinced of, and committed to, the long-term value of service excellence. Learn how the leadership team can build the alignment needed to embrace a common service vision
Ron Kaufman is the world’s leading educator for uplifting service performance and building service cultures. He helps leaders, teams, and organizations learn how to serve better, care more, and generate new value in the world. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents insights and best practices from working […]
Ron Kaufman is the world’s leading educator for uplifting service performance and building service cultures. He helps leaders, teams, and organizations learn how to serve better, care more, and generate new value in the world.
Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents insights and best practices from working with clients worldwide for thirty years. His energetic online and on-stage presentations and workshops have inspired millions.
Ron is author of the New York Times bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration.
Ron Kaufman’s unique approaches to learning and leadership have been featured in the New York Times, the Wall Street Journal, frequently online and on TV. For the past three years, GlobalGurus has ranked Ron the #1 Customer Service Guru in the world.
He is founder of a worldwide education and consulting company that enables large and small organizations to delight customers, improve performance, distinguish brands, and build Uplifting Service cultures. In 2020, GlobalGurus ranked Uplifting Service the #1 Customer Service Development Program in the world.
Ron moved to Asia in 1990 to help Singapore Airlines and the government of Singapore create and launch a national service quality training organization.
He is a graduate of Brown University, an avid scuba diver, a founding member of Asia Professional Speakers, and was inducted into the Ultimate Frisbee Hall of Fame for spreading the sport’s “Spirit of the Game” worldwide.
Ron Kaufman resides in Singapore with his wife Jen. They are committed to uplifting the spirit and practice of service and care in the present and for the future.
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Bonnie Bernstein is recognized by the American Sportscasters Association as one of the most accomplished female journalists in her field. After spending 17 years covering some of the nations’ most prestigious sports events on-air for ESPN and CBS, she is now helping build a network both in front of and behind the camera. Bernstein is […]
Tom Crean is a highly respected basketball coach, known for his remarkable leadership and strategic acumen in collegiate basketball. With a career spanning over three decades, Crean has established himself as a transformative figure in the sport, leading teams to significant successes and nurturing the talents of numerous future NBA stars. His dynamic coaching style, […]
As a Corporate Culture Specialist, Greg Hawks shapes environments where everyone gets to contribute their best daily! For two decades he has mentored leaders, developed teams, crafted culture and empowered employees. As a Keynote Speaker, he is an enthusiastic character. His style, wit and energy consistently capture the attention and imagination of audiences. His forward […]
Venus Morris Griffin is an award-winning real estate agent and international motivational speaker known for her compelling story of resilience, perseverance, and success. With over 15 years of experience in the real estate industry, Venus has not only built a reputation as one of the top agents in the Southeast but also as a powerful […]
Bjørn Heyerdahl is more than just an explorer or environmentalist. He embodies the legacy of his lineage, stretching back to the iconic Viking era, and channels it into a modern narrative of sustainability, adventure, and humanitarianism. As an internationally recognized speaker and consultant, Bjørn Heyerdahl brings a unique blend of ancestral wisdom, personal grit, and […]
Nancy Silverton, a name synonymous with culinary excellence, is a Michelin-starred chef and restaurateur who has left an indelible mark on the world of fine dining. Her extraordinary talent, dedication to the craft, and innovative approach to cuisine have earned her accolades and admiration from both the culinary world and food enthusiasts around the globe. […]
Michael McQueen is an internationally acclaimed keynote speaker and expert in navigating change, recognized for his powerful insights on future trends and innovation. With over two decades of experience in helping organizations and leaders stay ahead of disruption, Michael has earned a reputation for delivering dynamic, research-backed strategies that drive resilience and adaptability. His best-selling […]
Amy Van Dyken-Rouen’s journey from Olympic glory to overcoming personal adversity stands as a testament to resilience and determination. As a six-time Olympic gold medalist, she made history at the 1996 Atlanta Games by becoming the first American woman to secure four gold medals in a single Olympiad. Beyond her athletic achievements, Amy’s life took […]
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