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Keynote Topics
Providing superior service is essential to continued success in a competitive world. But too many executives still regard service as “the fuzzy stuff” – they don’t know how to measure, manage or make it happen on a companywide scale
The driving force of a service-focused culture is a group of inspired leaders who are convinced of, and committed to, the long-term value of service excellence. Learn how the leadership team can build the alignment needed to embrace a common service vision
Ron Kaufman is the world’s leading educator for uplifting service performance and building service cultures. He helps leaders, teams, and organizations learn how to serve better, care more, and generate new value in the world. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents insights and best practices from working […]
Ron Kaufman is the world’s leading educator for uplifting service performance and building service cultures. He helps leaders, teams, and organizations learn how to serve better, care more, and generate new value in the world.
Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents insights and best practices from working with clients worldwide for thirty years. His energetic online and on-stage presentations and workshops have inspired millions.
Ron is author of the New York Times bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration.
Ron Kaufman’s unique approaches to learning and leadership have been featured in the New York Times, the Wall Street Journal, frequently online and on TV. For the past three years, GlobalGurus has ranked Ron the #1 Customer Service Guru in the world.
He is founder of a worldwide education and consulting company that enables large and small organizations to delight customers, improve performance, distinguish brands, and build Uplifting Service cultures. In 2020, GlobalGurus ranked Uplifting Service the #1 Customer Service Development Program in the world.
Ron moved to Asia in 1990 to help Singapore Airlines and the government of Singapore create and launch a national service quality training organization.
He is a graduate of Brown University, an avid scuba diver, a founding member of Asia Professional Speakers, and was inducted into the Ultimate Frisbee Hall of Fame for spreading the sport’s “Spirit of the Game” worldwide.
Ron Kaufman resides in Singapore with his wife Jen. They are committed to uplifting the spirit and practice of service and care in the present and for the future.
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Shane Snow is a renowned keynote speaker, celebrated author, and esteemed entrepreneur whose expertise in high performance, culture, and teamwork has transformed organizations worldwide. As the co-founder of the content technology company Contently and an acclaimed journalist, Shane’s insights into the dynamics of collaboration and innovation have positioned him as a thought leader in today’s […]
Peter Schiff is the CEO and Chief Global Strategist of Euro Pacific Capital, an SEC- registered investment adviser and a full-service broker/dealer. He is one of the few widely known economists and investment professionals to have spoken about the financial crisis of 2008 before it began. As a result of his views on the destructive […]
Ben Hines is the founder of Moving Performance, an innovative initiative that merges his two lifelong passions: people development and music. Drawing upon over 13 years of experience in the financial and legal sectors, Ben has developed a groundbreaking approach to leadership and team development. His ability to intertwine real-world business insights with his artistry […]
Dr. Tye Caldwell stands at the forefront of innovation in the beauty industry, wielding a potent combination of entrepreneurial acumen, technological prowess, and a profound commitment to empowering beauty and barbering professionals worldwide. As the Co-founder and Chief Strategy Officer of ShearShare, Dr. Caldwell has etched his name as a visionary leader, dedicated to revolutionizing […]
Erica Baker is a Principal Group Engineering Manager at Microsoft. She is a former Senior Engineering Manager at Patreon, and Senior Engineer at Slack Technologies. She is an advocate for diversity and inclusion in tech, and expanding access to tech education. Erica’s career in tech began fifteen years ago doing domain administration for the University of Alaska Statewide […]
DJ Scotty B, a celebrated name in the entertainment industry, hails from the vibrant city of Orlando, Florida. With a career spanning over two decades, Scotty B has become synonymous with electrifying performances, seamless event management, and unforgettable musical experiences. His dynamic presence and unparalleled expertise have made him a sought-after figure for corporate events, […]
Colette Carlson is a renowned keynote speaker, author, and human behavior expert who has dedicated her career to fostering authentic connections and empowering individuals and organizations to thrive. With her blend of humor, insight, and actionable strategies, Colette has captivated audiences worldwide, delivering transformative messages that inspire growth and drive success. She leverages her deep […]
Colin O’Brady is a world-record-breaking endurance athlete and a pioneering force in adventure and motivation. Known for his awe-inspiring achievements, including becoming the first person to cross Antarctica solo, unsupported, and unassisted, Colin captivates audiences worldwide with his story of courage, resilience, and pushing human potential beyond limits. Colin O Brady | Motivational Speaker With […]
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