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Keynote Topics
Providing superior service is essential to continued success in a competitive world. But too many executives still regard service as “the fuzzy stuff” – they don’t know how to measure, manage or make it happen on a companywide scale
The driving force of a service-focused culture is a group of inspired leaders who are convinced of, and committed to, the long-term value of service excellence. Learn how the leadership team can build the alignment needed to embrace a common service vision
Ron Kaufman is the world’s leading educator for uplifting service performance and building service cultures. He helps leaders, teams, and organizations learn how to serve better, care more, and generate new value in the world. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents insights and best practices from working […]
Ron Kaufman is the world’s leading educator for uplifting service performance and building service cultures. He helps leaders, teams, and organizations learn how to serve better, care more, and generate new value in the world.
Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents insights and best practices from working with clients worldwide for thirty years. His energetic online and on-stage presentations and workshops have inspired millions.
Ron is author of the New York Times bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration.
Ron Kaufman’s unique approaches to learning and leadership have been featured in the New York Times, the Wall Street Journal, frequently online and on TV. For the past three years, GlobalGurus has ranked Ron the #1 Customer Service Guru in the world.
He is founder of a worldwide education and consulting company that enables large and small organizations to delight customers, improve performance, distinguish brands, and build Uplifting Service cultures. In 2020, GlobalGurus ranked Uplifting Service the #1 Customer Service Development Program in the world.
Ron moved to Asia in 1990 to help Singapore Airlines and the government of Singapore create and launch a national service quality training organization.
He is a graduate of Brown University, an avid scuba diver, a founding member of Asia Professional Speakers, and was inducted into the Ultimate Frisbee Hall of Fame for spreading the sport’s “Spirit of the Game” worldwide.
Ron Kaufman resides in Singapore with his wife Jen. They are committed to uplifting the spirit and practice of service and care in the present and for the future.
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Shane Snow is a renowned keynote speaker, celebrated author, and esteemed entrepreneur whose expertise in high performance, culture, and teamwork has transformed organizations worldwide. As the co-founder of the content technology company Contently and an acclaimed journalist, Shane’s insights into the dynamics of collaboration and innovation have positioned him as a thought leader in today’s […]
Lorne Sulcas, widely recognized as “The Big Cat Guy,” is a leading figure in motivational and wildlife speaking. His compelling presentations captivate audiences around the globe, blending his profound knowledge of big cats with inspiring messages about leadership, resilience, and conservation. Lorne’s ability to communicate complex ideas through engaging storytelling makes him a highly sought-after […]
Audrey Asistio anchors weekdays on NBC Bay Area News at 4:30. She joined NBC Bay Area in November 2021, co-anchored the weekend edition of NBC Bay Area News at 5, 6, and 11 p.m., and reported during the week. Audrey joined NBC Bay Area from NBC10 Boston, where she anchored the 4, 5:30, and 7 […]
Emily Best is the dynamic founder and CEO of Seed&Spark, a groundbreaking platform that has revolutionized the way independent films are financed, produced, and distributed. Her work as an advocate for equity and inclusion within the entertainment industry and beyond has positioned her as a leading voice in leveraging entertainment for social impact. Emily’s commitment […]
With years of experience in media and broadcasting, Juliette Vara is a seasoned emcee who brings unparalleled expertise to every event she hosts. From intimate charity gatherings to massive corporate conferences, Juliette has captivated audiences of all sizes, ensuring each event is memorable, engaging, and seamlessly executed. Juliette Vara | Professional Emcee Juliette Vara’s journey […]
Sarah Dandashy has earned her reputation as one of the world’s leading concierges, having worked in some of the most prestigious hotels globally. With over 15 years of experience in the luxury hospitality industry, Sarah has been consistently recognized for her ability to deliver unparalleled service and create memorable guest experiences. Her transition into event […]
Dandapani is an internationally renowned and highly sought-after speaker who is revolutionizing the business world with his practical and systematic approach to balancing work/life challenges. His talks offer attendees an understanding of how the mind works so they can create sustainable changes in their personal and professional lives. He delivers keynote addresses all over the […]
Erin King is a dynamic force in motivational speaking and energy management. Recognized by SUCCESS Magazine as one of the “Top 10 Must-See Motivational Speakers,” alongside luminaries like Jay Shetty and Mel Robbins, Erin has solidified her reputation as a leading expert in unlocking what she calls “Big Deal Energy®.” As the Chief Energy Officer […]
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