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Keynote Topics
Providing superior service is essential to continued success in a competitive world. But too many executives still regard service as “the fuzzy stuff” – they don’t know how to measure, manage or make it happen on a companywide scale
The driving force of a service-focused culture is a group of inspired leaders who are convinced of, and committed to, the long-term value of service excellence. Learn how the leadership team can build the alignment needed to embrace a common service vision
Ron Kaufman is the world’s leading educator for uplifting service performance and building service cultures. He helps leaders, teams, and organizations learn how to serve better, care more, and generate new value in the world. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents insights and best practices from working […]
Ron Kaufman is the world’s leading educator for uplifting service performance and building service cultures. He helps leaders, teams, and organizations learn how to serve better, care more, and generate new value in the world.
Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents insights and best practices from working with clients worldwide for thirty years. His energetic online and on-stage presentations and workshops have inspired millions.
Ron is author of the New York Times bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration.
Ron Kaufman’s unique approaches to learning and leadership have been featured in the New York Times, the Wall Street Journal, frequently online and on TV. For the past three years, GlobalGurus has ranked Ron the #1 Customer Service Guru in the world.
He is founder of a worldwide education and consulting company that enables large and small organizations to delight customers, improve performance, distinguish brands, and build Uplifting Service cultures. In 2020, GlobalGurus ranked Uplifting Service the #1 Customer Service Development Program in the world.
Ron moved to Asia in 1990 to help Singapore Airlines and the government of Singapore create and launch a national service quality training organization.
He is a graduate of Brown University, an avid scuba diver, a founding member of Asia Professional Speakers, and was inducted into the Ultimate Frisbee Hall of Fame for spreading the sport’s “Spirit of the Game” worldwide.
Ron Kaufman resides in Singapore with his wife Jen. They are committed to uplifting the spirit and practice of service and care in the present and for the future.
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Hoan Do is an award-winning inspirational speaker, author, and a city finalist on NBC’s hit show, American Ninja Warrior. Known for his engaging and impactful presentations, Hoan has dedicated his career to empowering young people to overcome obstacles, embrace challenges, and create momentum in their lives. His book, Creating Momentum in Your Life, has inspired […]
Greg R. Baird has a wonderful journey encompassing 31 years of experience as a lecturer, educator, content creator and LGBTQ+ civil rights advocate. He brings a blend of heart, humor, and passion to his engaging and inspiring speeches. Booking, Greg is educational and inspiring for your next event. Greg addresses diverse audiences on themes such […]
In an ever-evolving world where businesses strive for excellence, leadership and innovation go hand in hand. Melissa Majors, an accomplished business leader, is a shining example of how education, innovation, and inclusion can be strategically woven together to drive success. Not only is she a prominent advocate for inclusion, but she is also the author […]
Sara Sutton, known as the “Queen of Remote Work,” has revolutionized the way professionals and companies view remote employment. With over 20 years of experience in the online job market industry, she has been a pioneering advocate for flexible work environments, long before they became a mainstream necessity. Sara’s leadership and vision have not only […]
Patrizia Yeung is an award-winning trilingual asian event emcee, a corporate trainer specialises in communications and international etiquette, as well as an entrepreneur. Born and raised in the dynamic international city of Hong Kong, Patrizia is a global citizen who has an international mindset extensively exposed to other cultures. Growing up, Patrizia received education not […]
Watchen Nyanue is a force to be reckoned with in the world of strategic marketing, business development, and professional speaking. Her journey from surviving the Liberian civil war to becoming the Founder and CEO of I Choose the Ladder is a testament to her resilience, determination, and unwavering commitment to excellence. Since immigrating to Chicago, […]
Natalia Bilbao is a renowned event host and emcee with over a decade of experience captivating audiences across diverse industries. Known for her energy, charisma, and bilingual proficiency in both English and Spanish, Natalie has established herself as a top choice for high-profile corporate, entertainment, and cultural events. Her ability to seamlessly engage with international […]
DJ CHRIS CLOUSE is a man of many hats and a true musician at his core. From his early beginnings of being a competition fiddle player to now, he has crossed genres, written and recorded numerous albums, shared stages with the likes of Johnny Cash, The Flaming Lips, The Beach Boys, Gorgon City, Miike Snow, […]
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