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Keynote Topics
In this fun and energizing Keynote, you will learn how to refresh your culture and innovate your operations, at will.
You will know how to adapt to post-pandemic conditions and stay resilient. You will get solid ideas for hiring and retaining your workforce (even when the labor market is frustratingly tight) and how to create instant rapport for building solid relationships (based upon the proven tactics of TV talk show hosts).
While we all strive for perfection, Ross encourages your audience to embrace Relevance as a moving target.
He will detail inspiring case studies that span the landscape of retail, manufacturing, B2B, construction, tech, and healthcare.
The perfect Post-Covid Breakout Session or Spouse Event.
None of us can perform at our peak when we have been derailed by a catastrophic family event, a disruptive workplace dilemma, or a global pandemic.
How do you bounce back after the crisis has abated? Based on their book of the same name, Ross Shafer and Allison Dalvit will engage your audience by sharing their ‘blueprints for rallying’ in every imaginable circumstance.
This program is interactive, fun, emotional, and impactful.
Cracking the Experience Code in a Revolutionary Way
After writing four books and 12 HR training films on this subject, Ross has determined that “WOW-ing” the customer does NOT create loyalty. It is reducing the “POW” moments that makes customers “sticky.”
Customers want to buy from companies that don’t disappoint them…and from people who don’t make mistakes. In this highly entertaining and inspiring presentation, Ross will share the simple, yet powerful system he developed to help his clients quickly improve their customer experience scores.
(EXAMPLE: one of his larger clients raised their JD Power scores 21 points in 90 days).
The On-Demand Economy has caused customer expectations to change. Do you know what they want now?
Ross Shafer is one of the most sought after keynote speakers and seminar leaders on the subjects of Customer Urgency and Empathy, Personal Motivation, Reinvention, and Market Relevance. He has authored nine business books yet also won international stand-up comedy competitions. He’s earned six TV Emmys as a network talk and game show host yet […]
Ross Shafer is one of the most sought after keynote speakers and seminar leaders on the subjects of Customer Urgency and Empathy, Personal Motivation, Reinvention, and Market Relevance.
He has authored nine business books yet also won international stand-up comedy competitions. He’s earned six TV Emmys as a network talk and game show host yet credits his success to reselling bicycles at age 13.
He flipped cars at 15 and flipped homes at 18. After college at 21, he started buying and selling companies. The common denominator is a burning pursuit of excellence that has driven Ross to the top of every field he’s entered.
Since his early teens, Ross Shafer has been obsessed with understanding “Who succeeds? Who fails? And Why?” His confidence flourished when he discovered that there were specific blueprints for success in every job and every industry.
That understanding led to his noteworthy achievements in business, television broadcasting, book writing, professional speaking (CPAE) and even stand-up comedy. His wildly diverse career choices have allowed Ross to communicate complex ideas with great fun – and an “everyman” quality.
Today, he coaches leaders and teams on how to cross-pollinate innovative ideas about emerging trends, shifting buying habits, and the motivation of workforces during mergers and acquisitions.
His clients include 73 of the Fortune 100…as well as a broad array of associations. What most people don’t know is that Ross may have sparked the explosion of the entertainment cooking channels when he wrote a funny bestselling book, Cook Like a Stud (38 recipes men can prepare in the garage using their own tools).
Not bad for a guy who played college football (pre-concussion-era helmets) and who still aspires to get his hair right.
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Col. Nicole Malachowski, USAF (Ret.) defies stereotypes. Yes, she was a jet fighter pilot, but if you think you know her based on that, you’d be wrong. A leader, a combat veteran, the first woman pilot on the Thunderbirds Air Demonstration Squadron, a White House Fellow, and an inductee into both the National Women’s Hall […]
Dr. Astrid J. Scholz is co-founder and CFO/COO of Armillaria, a tech-for-good company that creates digital infrastructure for more effectively and equitably mobilizing data, people, and capital towards addressing the most urgent challenges of our time. Astrid Scholz | Serial Entrepreneur Integrating contemporary innovations in technology, finance, and law, Armillaria is focused on the development […]
Nic Novicki is an actor, comedian and producer who has performed on six continents. His television credits include: Boardwalk Empire, The Sopranos, AXS Gotham Comedy Live, Jack and Triumph, The Neighbors, Austin and Alley, Private Practice and Drop Dead Diva. He has appeared in several movies, such as Life Happens, November Rule, The Last 5 Years, Boston Girls and Breaking Wind and will […]
Jenn Lim is the bestselling author of Beyond Happiness, and the CEO of Delivering Happiness [DH], a company she and Tony Hsieh [the late CEO of Zappos.com] cofounded to create happier company cultures for a more profitable and sustainable approach to business. Delivering Happiness started as a book (New York Times and WSJ Bestseller, which sold one million copies worldwide) and […]
Notoriously recognized as “Obama’s DJ,” DJ Mel is one of Texas’ most well-rounded and high profiled DJs. Based in Austin with past performances at Lollapalooza, Austin City Limits Music Festival, Bonnaroo, Voodoo Festival, 2015-2019 NFL Draft, 57th Presidential Inauguration for Barack Obama, 2012 Democratic National Convention, Election Night 2012 at Obama HQ, Obama Farewell Address, […]
Kristen Brown is not your average speaker; she’s a force of nature. With her infectious energy, quick wit, and deep expertise in energy mastery, she electrifies audiences around the globe. As a high-energy, funny, and relevant energy mastery expert and biohacker, Kristen has a singular mission: to charge up all dimensions of her audience’s lives, […]
Laura Brown is a luminary figure in the world of fashion media, renowned for her dynamic leadership as the Editor in Chief of InStyle, one of the foremost authorities in the industry. With an illustrious career spanning over two decades, Laura has left an indelible mark on the landscape of fashion and media, shaping trends, […]
After working alongside one another for years, four Asian American circus artists—Angela Chu, Christine Lee, Nina Sawant, and Teri Wing—came together to form The Dahlias. With their innovative, elegant, and exquisitely costumed circus acts, they set out to create positive representation for Asian Americans in the circus arts. They leveraged their combined 40 years of […]
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