I have been leading companies for 25 years, You don’t have to be a genius to be a leader of genius! – my earliest challenges were to rebuild a broken Porsche brand and then to inspire the team at BMW GB to achieve a 500% improvement in profit while transforming the service levels of an industry.
Since then, Kevin Gaskell has founded start-ups, driven turnarounds and built companies in numerous sectors. Our teams have won awards and been recognised as some of the best in the world. They have also created over GBP 3 billion in shareholder value.
Now that the immediate shock of the pandemic is receding, we need to lead our teams in a way which encourages agility and dynamic growth. My view is that people are incredible. Ordinary people, led well, can achieve extraordinary results. I believe that people can be inspired to stop chasing immediate rewards but rather think about building something that lasts, creating something of which they are proud. The principles and techniques of inspirational leadership are transferable. I help leaders and teams to deliver them:
1. High performance begins and ends with engagement. The leader’s role is to establish a clear vision of success. Everyone needs to understand what success will look like, what it will sound like and what it will feel like. What will it mean for the customer when we get there? Everyone in the team has a role to play so we give them the opportunity to get excited and engaged.
2. Challenges are opportunities for growth. Address the fear of change by discussing the new status we are striving for. Evaluate carefully the opportunities and the marketplace and deal only in facts. Get excited together by being enthusiastic about the freedom to make real and substantial change. Invite team members to move quickly.
3. Make it easy for the team to contribute. Build a clear, but simple, plan. Share it. Invite comments and ideas. Excite the high performers to become leaders at every level in the organisation. Be totally inclusive of talent and ideas – let people dream! Communicate the successes of individual’s ideas and improvements.
4. Praise first, challenge later. Provide regular feedback. Make heroes of the high performing teams by praising their approach to a challenge. A positive approach can be transferable to other areas. Leadership is about creating a positive culture and letting the team run. It is not the end of the world if it goes wrong.
5. Recognise that people are amazing. Leading teams to high performance is about creating the belief that ideas and challenge are progress. Set a positive example, be approachable, consistent, and make champions visible. Positive belief is an energy which transfers to others.
Understanding the Distinction: Customer Experience vs. Customer Service with Dan Gingiss. In today’s competitive marketplace, businesses often tout their “excellent customer service” as a hallmark of their brand. However, what many fail to recognize is that customer service is only one facet of a much broader and increasingly crucial discipline: customer experience (CX). While Understanding […]
Olympic bobsledder, Johnny Quinn is a highly sought-after speaker for businesses and organizations of all sizes. He has been featured on: ABC, BBC, CBS, CNN, ESPN, FOX, NBC, TIME, USA Today and in The Wall Street Journal. Known for his thought-provoking and action-packed speeches, Johnny has spoken on some of the biggest stages, such as: Toyota, Chick-fil-A, Cisco, Wells Fargo, Southwest Airlines, Zillow, LiftMaster, Fiserv and Lockheed Martin. His […]
Speakers Inc chats with Chris Lemons | Meet the Speaker. In September of 2012, a freak failure of the dynamic positioning system of the vessel Chris Lemons was working under, resulted in the umbilical which provides him with breathing gas, light and heat being severed completely. He was left on the sea-bed, in complete darkness […]
Empowering Minds: The Impact of Motivational Speakers in Atlanta, Georgia Introduction: Atlanta, Georgia, a vibrant hub of culture, commerce, and innovation, has become a focal point for individuals seeking inspiration and motivation. Within this dynamic cityscape, motivational conference speakers have emerged as catalysts for change, guiding audiences towards personal and professional growth. In this article, […]
With all the recent fervor over the confrontation between Will Smith and Chris Rock at the Oscars® over a comment made about Jada Pinkett Smith, there’s one character I have yet to Change Your Perspective, Improve Your Response to see explored in the aftermath: G.I. Jane. Several years ago, when I was building my business […]
Celebrating African American History Month: A Spotlight on Black Keynote Speakers and Their Impact February is a month dedicated to honoring the rich heritage, achievements, and contributions of African Americans. African American History Month, also known as Black History Month, serves as a poignant reminder of the struggles, triumphs, and resilience of the African American […]
Tom Goodwin: The Trends Futurist Redefining Marketing and Innovation In a world obsessed with following trends, Tom Goodwin stands out for questioning them. He’s not the kind of speaker who walks on stage to reaffirm what everyone already believes. Instead, Tom challenges assumptions, pokes holes in comfortable narratives, and demands that we look at the […]
Why our 2025 Spring Adventure Keynote Speakers Are the Unexpected Secret to Unforgettable Events Every conference planner is searching for that one speaker who doesn’t just inspire but electrifies the room — someone who turns an event from simply “good” into genuinely unforgettable. Enter the Spring adventure keynote speakers: bold, authentic, and powerful in a […]
Our Mission:
© All rights reserved 2025. Designed using Voxel
