I have been leading companies for 25 years, You don’t have to be a genius to be a leader of genius! – my earliest challenges were to rebuild a broken Porsche brand and then to inspire the team at BMW GB to achieve a 500% improvement in profit while transforming the service levels of an industry.
Since then, Kevin Gaskell has founded start-ups, driven turnarounds and built companies in numerous sectors. Our teams have won awards and been recognised as some of the best in the world. They have also created over GBP 3 billion in shareholder value.
Now that the immediate shock of the pandemic is receding, we need to lead our teams in a way which encourages agility and dynamic growth. My view is that people are incredible. Ordinary people, led well, can achieve extraordinary results. I believe that people can be inspired to stop chasing immediate rewards but rather think about building something that lasts, creating something of which they are proud. The principles and techniques of inspirational leadership are transferable. I help leaders and teams to deliver them:
1. High performance begins and ends with engagement. The leader’s role is to establish a clear vision of success. Everyone needs to understand what success will look like, what it will sound like and what it will feel like. What will it mean for the customer when we get there? Everyone in the team has a role to play so we give them the opportunity to get excited and engaged.
2. Challenges are opportunities for growth. Address the fear of change by discussing the new status we are striving for. Evaluate carefully the opportunities and the marketplace and deal only in facts. Get excited together by being enthusiastic about the freedom to make real and substantial change. Invite team members to move quickly.
3. Make it easy for the team to contribute. Build a clear, but simple, plan. Share it. Invite comments and ideas. Excite the high performers to become leaders at every level in the organisation. Be totally inclusive of talent and ideas – let people dream! Communicate the successes of individual’s ideas and improvements.
4. Praise first, challenge later. Provide regular feedback. Make heroes of the high performing teams by praising their approach to a challenge. A positive approach can be transferable to other areas. Leadership is about creating a positive culture and letting the team run. It is not the end of the world if it goes wrong.
5. Recognise that people are amazing. Leading teams to high performance is about creating the belief that ideas and challenge are progress. Set a positive example, be approachable, consistent, and make champions visible. Positive belief is an energy which transfers to others.
A Corporate Event Not Built Around a Speaker – They’re Just an Add-On Rethinking the Role of Speakers in Corporate Events For years, the keynote speaker has been viewed as the defining element of corporate events. But let’s face it: in today’s rapidly evolving business world, successful events are not structured around a single person […]
Rich Mulholland: A Beacon of Sales, Leadership, and Innovation In the rapidly evolving landscape of business and leadership, few figures stand out quite like Rich Mulholland. As the founder of Missing Link, a company renowned for its transformative approach to presentations and communication, Rich has become a leading authority on sales, leadership, and innovation. His […]
New Research Shows Authentic Leadership and the three small steps to help you use authenticity as your strategy to improve engagement and retain your talent. It seems just about every day your news feed has a new article talking about the (admittedly catchy) “Great Resignation.” And geez, so sorry about adding yet another. I’m guessing […]
Leaders…You Don’t Need To Have All The Answers for when Juli Shulem was in high school, there was a teacher that had a brilliant line when he was asked a question that he didn’t know the answer to in the moment. He would state: “That is beyond the scope of this course,” with a smile. […]
Connection with someone takes more than common interests of What Makes People Click. It also takes this. Do you know who created the world’s first social network? It wasn’t Zuckerberg, Dorsey, or Tom from MySpace. It was the person who kindled the first fire. The fire’s loud crackling, billowing smoke, and beautiful orange glow attracted others […]
As businesses around the world adjust to the realities of Remote Selling and working, sales and marketing, however, still need to bring in the leads, nurture the client’s relationships and close the deals. The workplace will never look the same again, and as businesses establish remote working practices, we can see that this will mean […]
In the rapidly evolving digital landscape, businesses are increasingly turning to Artificial Intelligence (AI) in Artificial Intelligence: Revolutionizing Customer Service. AI technologies, such as chatbots, machine learning, and natural language processing, are transforming the way companies interact with their customers, leading to more efficient, personalized, and satisfactory service experiences. This article explores how AI is […]
Controversial Industry Practices: A Look at Event Planning’s Dividing Lines which thrives on creativity, innovation, and collaboration. Yet, beneath its glamorous surface lies a layer of polarizing practices that spark debates and divide professionals. These issues, while uncomfortable to address, shape the industry and influence its future. In this blog, we’ll explore some of the most […]
Our Mission:
© All rights reserved 2025. Designed using Voxel
