How to create Psychological Safety
- Author: Ryan Jenkins
- Word Count: 365
Read the news article
Here are six ways to create psychological safety to re-engage and reassure today’s anxious, disengaged and lonely workforce.
Teams can be lonely places. People can feel vulnerable and exposed if they believe their teammates don’t support their ideas or appreciate their work. These interpersonal struggles intensify for remote workers who lack the support of a nodding ally across the table.
Amid the increased importance of workplace equality and allyship and the growing loneliness and isolation among virtual teams, it’s never been more critical that leaders create psychological safety among their teams.
Workers who feel that they can freely raise concerns, questions and ideas without repercussion are benefiting from psychological safety. Psychological safety pays off in increased creativity, trust and productivity among a team and is the single most important quality that determines a team’s success.
Here are six ways leaders can create psychological safety for their teams.
Psychological Safety
1. Listen to understand
Active listening is a hallmark trait of psychological safety. Too often leaders selectively listen for information that reinforces their view or strengthens their argument.
2. Speak last
When leaders share their thoughts about a topic and then ask for the team’s opinion, it’s too late.
3. Identify blind spots together
When leaders invite others into helping identify blind spots, it’s an admission to not having all the answers.
4. Productively address problems
Instead of blaming or expressing frustration when a team member brings up a problem, instead be appreciative of their insight and dedication to solving the problem.
5. Connect contributions to value
Humans have an innate desire for their contributions to be valued by the community. For centuries humans have found safety in numbers.
6. Switch video on and off
Seeing people’s faces during a video call can create engagement and provide helpful visual cues and non-verbal agreement.
Article written by Ryan Jenkins a Millennial generational speaker
However, it’s challenging for leaders to create psychological safety, because by virtue of their role they have power, and power is a barrier to psychological safety. In order to counterbalance the weight of their powerful role, leaders have to go out of their way to intentionally and strategically build psychological safety.
Speaker Listing
Further articles you may enjoy:
- (15)
Why Teams and Employees Resist Change: Understanding the Dynamics and Overcoming the Barriers Change is an inevitable force in the modern workplace. Companies restructure, policies shift, technologies evolve, and markets fluctuate. Despite change being constant, teams often respond with hesitation or even outright resistance. Leaders who fail to understand the root causes behind this resistance […]
- December 9, 2024
- (38)
Dunder Mifflin Leadership Wisdom Part Two – Recognition is the Fuel of Motivation Welcome back to the Dunder Mifflin School of Leadership, where we draw inspiration from the legendary antics of The Office’s Michael Scott, Jim Halpert, Dwight Schrute and the rest of the zany cast. A very quick recap of last week’s note – these […]
- October 5, 2023
- (3)
How to make change work for you, As human beings, we don’t look at change and think, “Hmmm I want more of that.” Given my own relationship to and with change, I challenged myself to figure out why this is true. Why do we avoid change? Why does change create stress, fear and uncertainty? The […]
- December 13, 2022
- (2)
I had a recent team meeting where I brought our Caring Leadership coaches together to discuss an idea regarding the community. The call ended up going in an entirely different direction, but ended up in an amazing place. As the conversation grew, many strong opinions came forth on all sides, but I trusted each of them individually to […]
- January 18, 2023
- (12)
As a keynote speaker on the topics of leadership, connection, resilience, and relationships, I’ve been spending a lot of time thinking about empathy versus compassion over the past year and Why Leaders Must Choose Compassion Over Empathy. In fact, in my virtual presentations on personal connection, I quickly became aware of the buzzwords associated with […]
- January 18, 2023
- (11)
You’ve seen it before where Celebrity Speakers Are a Waste of Money. A big conference rolls out the red carpet for some A-list celebrity, hyped as the highlight of the event. But when they hit the stage, all you get is a generic, uninspired speech that could’ve been ripped from a self-help book. 💰 Thousands […]
- January 30, 2025
- (5)
The latest jobs report–published August 5–showed that the United States added over half a million new jobs in the month of July. Are we on the brink of an Un-Recession? Unemployment is at or a near a 50-year low. Both points add credence to a growing number of economists who are pushing back against the […]
- December 23, 2022
- (6)
Goals are easy to think of but harder to achieve, aren’t they? I mean, isn’t that the nature of goals to begin with? What’s missing between you and your goals might be walking the walk of your goals — not just talking the talk. Or rather, running the run of your goals. I’ll tell you what I […]
- December 17, 2022
