How to create Psychological Safety
- Author: Ryan Jenkins
- Word Count: 365
Read the news article
Here are six ways to create psychological safety to re-engage and reassure today’s anxious, disengaged and lonely workforce.
Teams can be lonely places. People can feel vulnerable and exposed if they believe their teammates don’t support their ideas or appreciate their work. These interpersonal struggles intensify for remote workers who lack the support of a nodding ally across the table.
Amid the increased importance of workplace equality and allyship and the growing loneliness and isolation among virtual teams, it’s never been more critical that leaders create psychological safety among their teams.
Workers who feel that they can freely raise concerns, questions and ideas without repercussion are benefiting from psychological safety. Psychological safety pays off in increased creativity, trust and productivity among a team and is the single most important quality that determines a team’s success.
Here are six ways leaders can create psychological safety for their teams.
Psychological Safety
1. Listen to understand
Active listening is a hallmark trait of psychological safety. Too often leaders selectively listen for information that reinforces their view or strengthens their argument.
2. Speak last
When leaders share their thoughts about a topic and then ask for the team’s opinion, it’s too late.
3. Identify blind spots together
When leaders invite others into helping identify blind spots, it’s an admission to not having all the answers.
4. Productively address problems
Instead of blaming or expressing frustration when a team member brings up a problem, instead be appreciative of their insight and dedication to solving the problem.
5. Connect contributions to value
Humans have an innate desire for their contributions to be valued by the community. For centuries humans have found safety in numbers.
6. Switch video on and off
Seeing people’s faces during a video call can create engagement and provide helpful visual cues and non-verbal agreement.
Article written by Ryan Jenkins a Millennial generational speaker
However, it’s challenging for leaders to create psychological safety, because by virtue of their role they have power, and power is a barrier to psychological safety. In order to counterbalance the weight of their powerful role, leaders have to go out of their way to intentionally and strategically build psychological safety.
Speaker Listing
Further articles you may enjoy:
- (7)
The Cost of Neglecting Customer Experience in today’s competitive events industry, customer experience (CX) has emerged as a defining element of success. Event planners and bookers are no longer evaluated solely on logistics or creativity; instead, they are judged by the overall experience they provide—from the first point of contact to the post-event follow-up. Neglecting […]
- April 23, 2025
- (11)
I’m coming to you from 30,000 feet, on my way to join my friend Jeff Glover for the Live Unreal Retreat in Traverse City, Michigan. I can’t wait to see some familiar faces and meet more amazing real estate agents after my Customer lesson learned. You know when someone references how long ago something happened […]
- December 22, 2022
- (3)
I have been leading companies for 25 years, You don’t have to be a genius to be a leader of genius! – my earliest challenges were to rebuild a broken Porsche brand and then to inspire the team at BMW GB to achieve a 500% improvement in profit while transforming the service levels of an […]
- January 13, 2023
- (33)
How much could your team accomplish if they felt safe they couldn’t fail with a SAFETY NET? In San Francisco on January 5th 1933 construction began on the Golden Gate Bridge. The chief engineer assigned to the project was Joseph Strauss. Bridge building was extremely dangerous back then and the industry norm was one construction […]
- January 15, 2023
- (13)
Mastering Nonverbal Communication: The Transformative Power of Body Language Coaching with Kristin Bock In our fast-paced, communication-heavy world, mastering the art of nonverbal communication can be a game-changer. Enter Kristin Bock, a body language expert and founder of Body Language Blueprints, who helps professionals leverage nonverbal cues to enhance their personal and professional interactions. In […]
- July 15, 2024
- (36)
Meet Bronwyn and Duncan Hesketh chat with Duane Rockwell about who Speakers Inc and WeSpeak Global are, the history, why they do what they do and more. Bronwyn Hesketh always said that she has THE coolest job on the planet. She gets to work with extraordinary human beings on a daily basis, connecting them with audiences […]
- January 2, 2023
- (38)
The Great Debate in Event Planning – Virtual, Hybrid, or In-Person? The event planning industry is buzzing with controversy: is the future of events virtual, hybrid, or in-person? As technology continues to evolve and attendee expectations shift, planners face the challenge of choosing formats that balance innovation, accessibility, and impact. This debate is not just […]
- January 20, 2025
- (3)
With all the recent fervor over the confrontation between Will Smith and Chris Rock at the Oscars® over a comment made about Jada Pinkett Smith, there’s one character I have yet to Change Your Perspective, Improve Your Response to see explored in the aftermath: G.I. Jane. Several years ago, when I was building my business […]
- December 19, 2022
