How to create Psychological Safety
- Author: Ryan Jenkins
- Word Count: 365
Read the news article
Here are six ways to create psychological safety to re-engage and reassure today’s anxious, disengaged and lonely workforce.
Teams can be lonely places. People can feel vulnerable and exposed if they believe their teammates don’t support their ideas or appreciate their work. These interpersonal struggles intensify for remote workers who lack the support of a nodding ally across the table.
Amid the increased importance of workplace equality and allyship and the growing loneliness and isolation among virtual teams, it’s never been more critical that leaders create psychological safety among their teams.
Workers who feel that they can freely raise concerns, questions and ideas without repercussion are benefiting from psychological safety. Psychological safety pays off in increased creativity, trust and productivity among a team and is the single most important quality that determines a team’s success.
Here are six ways leaders can create psychological safety for their teams.
Psychological Safety
1. Listen to understand
Active listening is a hallmark trait of psychological safety. Too often leaders selectively listen for information that reinforces their view or strengthens their argument.
2. Speak last
When leaders share their thoughts about a topic and then ask for the team’s opinion, it’s too late.
3. Identify blind spots together
When leaders invite others into helping identify blind spots, it’s an admission to not having all the answers.
4. Productively address problems
Instead of blaming or expressing frustration when a team member brings up a problem, instead be appreciative of their insight and dedication to solving the problem.
5. Connect contributions to value
Humans have an innate desire for their contributions to be valued by the community. For centuries humans have found safety in numbers.
6. Switch video on and off
Seeing people’s faces during a video call can create engagement and provide helpful visual cues and non-verbal agreement.
Article written by Ryan Jenkins a Millennial generational speaker
However, it’s challenging for leaders to create psychological safety, because by virtue of their role they have power, and power is a barrier to psychological safety. In order to counterbalance the weight of their powerful role, leaders have to go out of their way to intentionally and strategically build psychological safety.
Speaker Listing
Further articles you may enjoy:
- (11)
My mind jumped from one random thought to the next, my heart raced, and my mouth went dry, Using stress to fuel performance. Radio calls were being made, but I wasn’t processing what was being said. I was behind the aircraft. I was experiencing a helmet fire. In reality, I was sitting securely in the […]
- December 22, 2022
- (45)
Elevating the Customer Experience at Airports: How Airports are Enhancing Every Passenger’s Journey For travelers around the world, airports serve as the gateway to their adventures and journeys, but this Customer Experience at Airports can often be challenging due to stress, long lines, and crowds. In response, airports have started transforming their customer experience (CX) […]
- October 31, 2024
- (3)
The latest jobs report–published August 5–showed that the United States added over half a million new jobs in the month of July. Are we on the brink of an Un-Recession? Unemployment is at or a near a 50-year low. Both points add credence to a growing number of economists who are pushing back against the […]
- December 23, 2022
- (7)
New Research Shows Authentic Leadership and the three small steps to help you use authenticity as your strategy to improve engagement and retain your talent. It seems just about every day your news feed has a new article talking about the (admittedly catchy) “Great Resignation.” And geez, so sorry about adding yet another. I’m guessing […]
- December 13, 2022
- (41)
Angela Gargano: Building Strength From the Inside Out, On Stage and in Life when you hear “four-time American Ninja Warrior,” what comes to mind? Grit, determination, and jaw-dropping athleticism. Now add in motivational speaker, biochemist, and fitness coach, and you get Angela Gargano who is a powerhouse of strength, strategy, and soul. But Angela is […]
- May 7, 2025
- (18)
In the rapidly evolving digital landscape, businesses are increasingly turning to Artificial Intelligence (AI) in Artificial Intelligence: Revolutionizing Customer Service. AI technologies, such as chatbots, machine learning, and natural language processing, are transforming the way companies interact with their customers, leading to more efficient, personalized, and satisfactory service experiences. This article explores how AI is […]
- July 19, 2024
- (11)
In today’s fast-paced, ever-changing world, one thing has become abundantly clear: Authentic Leadership Matters more than ever. It’s not about being perfect or having all the answers—it’s about leading with integrity, vulnerability, and a genuine connection to your team. Authentic leadership is the foundation for building trust, fostering collaboration, and achieving meaningful results that go […]
- November 18, 2024
- (36)
Dunder Mifflin Leadership Wisdom Part Two – Recognition is the Fuel of Motivation Welcome back to the Dunder Mifflin School of Leadership, where we draw inspiration from the legendary antics of The Office’s Michael Scott, Jim Halpert, Dwight Schrute and the rest of the zany cast. A very quick recap of last week’s note – these […]
- October 5, 2023
