How the Perfect Keynote Speaker Can Elevate Your Corporate Event into a Showstopper Let’s face it—corporate events can sometimes feel like just another day at the office. But with the right keynote speaker, your event can go from routine to remarkable. A great speaker can light up the room (or screen!), inspire your audience, and […]

Last month, something happened to me at an event that hasn’t happened in well over a decade and How to Overcome the Fear of Public Speaking.  I wish it were something cool like audience members throwing money and candy at me as they cheered “Bravo!” and “Encore!”  But that’s never happened, and probably never will.  […]

How to make change work for you, As human beings, we don’t look at change and think, “Hmmm I want more of that.” Given my own relationship to and with change, I challenged myself to figure out why this is true. Why do we avoid change? Why does change create stress, fear and uncertainty? The […]

People love to talk about #1 PSYCHOLOGICAL SAFETY.  It’s defined as a belief that it’s okay to speak up with ideas, questions, or concerns without fear of negative consequences.  I love this concept.  We need more of it in practice.  It speaks to the contextual foundation for creativity and innovation.  However, it’s in short supply in many workplaces.  I think I […]

Mastering the Art of Emceeing: A Guide to Making Your Mark as a Great Host Introduction: The role of an emcee goes far beyond simply introducing speakers and keeping the event on schedule. A skilled emcee has the power to captivate an audience, set the tone, and elevate the overall experience for everyone involved. Whether […]

How AI is Revolutionizing Customer Experience in the Workplace and in today’s rapidly evolving business landscape, Artificial Intelligence (AI) has become a cornerstone for enhancing customer experience (CX). As companies strive to exceed customer expectations, AI tools are proving indispensable in delivering personalized, efficient, and engaging services. Experts like Jay Baer, Dan Gingiss, Brittany Hodak, […]

Understanding the Distinction: Customer Experience vs. Customer Service with Dan Gingiss. In today’s competitive marketplace, businesses often tout their “excellent customer service” as a hallmark of their brand. However, what many fail to recognize is that customer service is only one facet of a much broader and increasingly crucial discipline: customer experience (CX). While Understanding […]

How to Find Keynote Speakers can be the difference between a good event and a memorable one. Whether you’re a meeting planner or a corporate booker, securing the right speaker is crucial for engaging your audience, delivering a powerful message, and ensuring your event’s success. The process, however, can seem overwhelming due to the vast […]