Amanda Stevens: Consumer Futurist

  • Amanda’s content is based on powerful, proven and practical strategies for turning customers into advocates and it can be applied to any industry.
  • Amanda Stevens is able to customise her approach, tailor her stories and direct her message to meet each individual brief.
  • She can layer in powerful communication messages and deliver lessons that resonate at every level of an organisation.
  • She’s also able to facilitate workshop discussions integrate interactive team exercises where appropriate. After all, creating brand advocates is a team sport.

Travel & Fee Range:**

  • Travels from: Brisbane QLD, Australia
  • **Fee range: $20,001 - $35,000
5/5
5/5 (3 reviews)

Keynote Topics

HOW CAN YOU CREATE ANTIDOTES TO DISRUPTION AND BUILD AN ENDURING BRAND?

With consumer expectations changing faster than digital disruption, a shifting landscape requires business owners and marketers to think differently when it comes to brand-building.

Now is the time to think differently, to show true business bravery and to think in EPIC terms – not necessarily just in scale but in character.

In this presentation Amanda Stevens outlines a customized blueprint for how any brand can be built to last.

YOUR AUDIENCE WILL LEARN:

  • The key characteristics of brands built to last
  • Why striving for EPIC has never been more critical and a 12-point blueprint for building a EPIC brand
  • Why expertise and thought leadership are more important than your product or service
  • The secrets of creating a brand positioning that captures the hearts and minds of your customers
  • How to create a culture of innovation and make decisions that are insights-driven
  • How to deliver a consistently EPIC experience.

GOOD BRANDS HAVE SATISFIED CUSTOMERS. GREAT BRANDS HAVE RAVING FANS.

Decoding the science of advocacy, Amanda explores why your existing customer base is possibly the greatest hidden asset in any business and outlines a plan to create a brand that customers willingly and enthusiastically rave about.

Amanda Stevens presents a customized approach for harnessing brand advocacy in a post-digital age and why the combination of high tech and high touch is the next frontier in brand disruption.

YOUR AUDIENCE WILL LEARN:

  • How to cultivate customer centricity from the inside out
  • Why developing brand advocates is the fastest and most effective way to scale a brand
  • The shift from word-of-mouth to word-of-mouse and the opportunity it presents
  • How to identify the cultivate brand advocates and how to make them multiply
  • The six keys to creating a memorable customer experience worth raving about.

HOW CAN YOUR BRAND BE PART OF THE RETAIL REVIVAL AND MAINTAIN RELEVANCE IN A CHANGING MARKET?

The retail sector is Amanda’s pet passion, Combining the latest research with a proven process for attracting, retaining and maximizing a loyal customer base, Amanda presents a plan for creating a world-class in-store experience and innovative marketing strategies for the modern age.

With passionate and meaningful insights, Amanda Stevens is able to motivate, inspire an invigorate any retail group.

YOUR AUDIENCE WILL LEARN:

  • The new rules of retail and how to calibrate your brand to maximize profits
  • How to anticipate the changing needs of the retail sector and what it means for all brands
  • The live emerging trends for the retail sector and what it means for all brands
  • The six proven strategies that any retailer can implement immediately for growth
  • How to create a sustainable competitive advantage in a changing retail landscape.

Amanda Stevens, the distinguished Consumer Futurist and Customer Experience Speaker, stands out as one of Australia’s most revered female speakers. Renowned for her captivating presentations, she seamlessly blends entertainment, inspiration, humor, and engagement to create an unforgettable experience for her audiences. With her unparalleled ability to tailor each speech to resonate deeply with diverse audiences, […]

Amanda Stevens, the distinguished Consumer Futurist and Customer Experience Speaker, stands out as one of Australia’s most revered female speakers. Renowned for her captivating presentations, she seamlessly blends entertainment, inspiration, humor, and engagement to create an unforgettable experience for her audiences. With her unparalleled ability to tailor each speech to resonate deeply with diverse audiences, Amanda delivers profound messages that linger in the minds of attendees long after she leaves the stage.

These adjectives only scratch the surface when it comes to describing the electrifying presence of Amanda Stevens, CSP. With her dynamic stage presence and infectious energy, Amanda effortlessly captivates the attention of her audience from the moment she steps onto the stage. Her presentations are not merely informative; they are an immersive journey that leaves attendees spellbound and eager for more.

Amanda’s unique blend of entertainment and inspiration creates an environment where learning becomes a joyous experience. Through compelling anecdotes, relatable examples, and thought-provoking insights, she brings complex concepts to life in a way that resonates with everyone in the room. Whether she’s sharing her insights on consumer behavior, future trends, or the evolving landscape of customer experience, Amanda’s presentations are always infused with humor and wit, ensuring that every moment is both enlightening and enjoyable.

What sets Amanda Stevens apart is her unparalleled ability to tailor her presentations to suit the specific needs and interests of her audience. Drawing upon her extensive expertise in consumer behavior and customer experience, she crafts each speech with meticulous attention to detail, ensuring that every message lands with maximum impact. By understanding the unique challenges and aspirations of her audience, Amanda creates a truly personalized experience that resonates deeply with each individual attendee.

Moreover, Amanda’s presentations are not just about delivering information; they are about inspiring action and driving real change. By challenging conventional thinking and sparking new ideas, she empowers her audience to embrace innovation and adapt to the ever-evolving demands of the marketplace. Whether it’s encouraging businesses to rethink their approach to customer service or inspiring individuals to pursue their passions with renewed vigor, Amanda’s messages inspire lasting transformation.

At the heart of Amanda Stevens’ expertise lies her profound understanding of the customer experience. As a leading authority in this field, she offers invaluable insights into the factors that shape consumer behavior and drive purchasing decisions. With her finger on the pulse of emerging trends and technologies, Amanda provides invaluable guidance to businesses seeking to stay ahead of the curve in today’s fast-paced marketplace.

Amanda’s expertise extends beyond mere observation; she is a visionary who helps businesses anticipate future trends and adapt their strategies accordingly. By analyzing shifts in consumer preferences and identifying emerging opportunities, she enables her clients to position themselves for long-term success. Whether it’s harnessing the power of digital innovation or creating immersive brand experiences, Amanda empowers businesses to delight their customers at every touchpoint.

In conclusion, Amanda Stevens is not just a speaker; she is a transformative force who inspires, educates, and entertains audiences with her unparalleled expertise and infectious enthusiasm. Whether you’re seeking to revolutionize your approach to customer experience or simply looking to inject some energy into your next event, Amanda Stevens is the ideal choice for any occasion. Book her through Speakers Inc today and experience the difference for yourself.

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Amanda Stevens | Consumer Futurist

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