Kerry Bodine - Voice of Customer Experience

  • Author: Speakers Inc
  • San Francisco, California, United States
Read the news article

Celebrate Customer Appreciation Month with Kerry Bodine — The Voice of Customer Experience

April is Customer Appreciation Month, a perfect time to reflect on the relationships that truly drive your business forward — your customers. But appreciating customers goes beyond discounts or thank-you notes. It’s about crafting experiences that make them feel seen, heard, and valued — every single time.

That’s where Kerry Bodine comes in. As a globally recognized Customer Experience (CX) expert, Kerry helps companies do more than just thank their customers — she helps them transform how they engage with them.

Customer Appreciation Month: Time to Level Up Your CX
This April, don’t just say “thank you.” Show your customers you care by reimagining the way they experience your brand.

Empower your team to be The Voice of Customer Experience:

  • Put customers at the heart of your business decisions
  • Turn appreciation into long-term loyalty
  • Use empathy as a strategic advantage

So, What Is Customer Experience?
The voice of Customer Experience (CX) is the total journey a customer has with your brand — from the first impression to long after a purchase. It includes every interaction, emotion, and expectation along the way. Great CX builds loyalty, trust, and advocacy. Poor CX? That drives customers away, fast.

 “The sum of all interactions a customer has with your brand — and how those interactions make them feel.”

Why Kerry Bodine?
Kerry isn’t just another speaker; she’s a pioneer in journey mapping and co-founder of Bodine & Co., a consultancy that partners with global brands to redesign their customer experiences from the ground up. With a foundation in design thinking and an unshakable belief in empathy-driven innovation, Kerry’s keynotes are more than informative — they’re a wake-up call to the Voice of Customer Experience in business.

Her speaking topics are as relevant as they are impactful:

  • Customer Journey Mapping: Learn how to visualize and improve every touch point.
  • Emotional Engagement: Discover how feelings shape loyalty and lifetime value.
  • CX Strategy & Innovation: Build smarter, more human-centered experiences.

Audiences Love Her Energy & Insight

Whether she’s speaking to C-suites at Fortune 500 companies or leading workshops for cross-functional teams, Kerry’s delivery is clear, captivating, and actionable. Her style blends storytelling with real-world data, giving audiences both the why and the how behind CX transformation.

Kerry is the co-author of “Outside In: The Power of Putting Customers at the Center of Your Business”, a game-changing book that continues to influence CX leaders worldwide. She’s also a regular contributor to top-tier publications and media outlets, sharing CX insights that drive business growth and customer loyalty.

Why Book Kerry Bodine for Your Next Event?

  1. She helps companies connect empathy to ROI
  2. She inspires cross-functional action across departments
  3. She leaves audiences thinking differently about customer experience

Ready to deliver a wow-worthy keynote that changes the way your team thinks about customers?

Book Kerry Bodine today through Speakers Inc and experience the emotional power behind world-class CX as the Voice of Customer Experience.

Hashtags: #CustomerExperience #KerryBodine #CXLeadership #BusinessInnovation #SpeakersInc #CustomerJourney #EmpathyInBusiness #KeynoteSpeaker

Contact us at Speakers Inc and follow us on Twitter

The Voice of Customer Experience

Speaker Listing

Further articles you may enjoy:

  • (79)

Versatile Role of Event Emcee, whether they are conferences, seminars, or workshops, are essential for bringing people together, sharing knowledge, and fostering connections. However, the success of an event often hinges on the effectiveness of its host or moderator. These individuals play a crucial role in guiding the audience through the program, maintaining engagement, and […]

  • May 6, 2024
  • (49)

A Generational Keynote Speaker helps today’s diverse workforce, the generational gap is one of the biggest challenges organizations face. From Baby Boomers to Gen Z, each generation brings a unique set of perspectives, work styles, and values. This diversity can be an incredible asset, but it also comes with communication hurdles, differing expectations, and sometimes […]

  • November 6, 2024
  • (68)

Speakers Inc International is a Professional Speakers Bureau, based in  San Diego. Speakers Inc has branches in USA and Southern Africa. We were started a little over 24 years ago by Bronwyn. Our mission is to help our clients find the best, most suitable SPEAKERS for their particular conference or event. We represent South Africa’s […]

  • January 2, 2023
  • (25)

Mastering Success: The Art of Business Strategy Speakers In the high-stakes world of modern business, success doesn’t happen by chance, it’s the result of clear strategy, innovation, and relentless execution. At the center of this movement are business strategy speakers: thought leaders who don’t just talk about transformation, but drive it. What Makes a Business […]

  • July 9, 2025
  • (46)

Booking a Keynote Speaker in 2025 when the world of events is evolving—fast. Whether you’re planning a leadership summit, corporate offsite, or global conference, your keynote speaker is no longer just an opener, they’re a catalyst for engagement, transformation, and brand alignment. So what are the biggest trends influencing how event planners when Booking a […]

  • April 6, 2025
  • (10)

Transforming Mindsets: How Motivational Speakers Fuel Personal and Professional Growth In a world defined by rapid technological advances, shifting global markets, and increasingly competitive work environments, cultivating the right mindset has become more crucial than ever. Organizations and individuals alike are discovering that technical knowledge and hard skills alone are not enough to navigate ever-evolving […]

  • January 6, 2025
  • (3)

Practice These Skills to Become a Great Resilient Leader When my friend Petra was diagnosed with cancer, not once, but twice, life gave her no choice but to be strong. When she went into remission for the second time, she decided she was going to wake people up to the precious gift of time. Through […]

  • December 13, 2022
  • (75)

Why Felicia Pizzonia Is the Sales Speaker Your Next Conference Needs In today’s competitive market, sales isn’t just about closing deals, it’s about understanding human behavior, adapting your mindset, and building authentic connections. That’s exactly where Felicia Pizzonia excels. A best-selling author, dynamic entrepreneur, and sought-after keynote speaker, Felicia brings a powerful blend of science-backed […]

  • May 15, 2025

Subscribe to our Newsletter and get connected:

Your subscription could not be saved. Please try again.
Your subscription has been successful.

Newsletter

Subscribe to our newsletter and stay updated.

We use Brevo as our marketing platform. By submitting this form you agree that the personal data you provided will be transferred to Brevo for processing in accordance with Brevo's Privacy Policy.

Our Mission:

We are your partner creating memorable and engaging experiences that go beyond the event itself.

© All rights reserved 2025.  Designed using Voxel

Speakers Inc Logo 2024
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.