In today’s marketplace, where everyone competes for attention, standing out isn’t about shouting louder—it’s about creating experiences so exceptional that clients can’t help but listen. Drawing from her groundbreaking Luxury Mindset Research and decades of experience advising luxury brand executives, Neen James reveals how adopting a luxury mindset can transform any business, regardless of industry or price point.
This high-energy keynote shows leaders how to think like a concierge, shifting client relationships from transactional to transformational. Using her innovative Experience Elevation Model, Neen demonstrates how to implement five powerful luxury levers that create deep, meaningful connections with clients—ultimately driving both mindshare and market share.
Key Takeaways:
Who Will Benefit:
This talk is available as a 45-90 minute keynote presentation, customized to your organization’s specific needs and challenges. Optional workshop and consulting packages available for deeper implementation.
To get the results you want, you need to get the attention of your potential clients. Too often, we see attention as a transaction, or something to trade. The truth is, it’s much more complex than that. When it comes to building connections and long-term loyalty, attention is not a luxury, it’s a necessity
To really get the attention and buy-in of your team and clients, you need to appeal to them on three different levels: personal, professional, and global.
Neen James has designed a professional methodology to make it easier to leverage all three, helping individuals and organizations to be more deliberate about the choices they make and the actions they take.
The result? With the gift of your attention, you’ll see increased profitability, productivity, and accountability within your organization — you’ll develop luxurious, memorable experiences for your clients, gaining their loyalty and advocacy.
You’ll learn:
Together, through my exclusive coaching process with c-suite executives just like you, we’ll implement strategies to:
Neen James is the author of Folding Time™ and Attention Pays™. She has been named one of the Top 30 Leadership Speakers by Global Guru several years in a row because of her work with companies like Viacom, Comcast, and Virtuoso Travel among others. Neen has boundless energy, is quick-witted and always offers powerful strategies for prioritizing focus in what matters most — all so you can pay more attention, create more significant moments and increase productivity at work and home.
Whether presenting in person or virtually, Neen is the kind of speaker who engages, educates, entertains, and delivers real-world solutions that apply to your organization, home, and community. She also provides one-on-one consulting on various leadership topics and loves serving her audiences.
Compelling in delivering presentations, Neen is adaptive and responsive to the unique needs of live, virtual and hybrid experiences. Meeting planners love working with her – they often describe Neen as the energizer bunny for their events.
Oh, did we mention that Neen is Australian? Why does that matter? Well, it means that she’s a bit mischievous, is pretty witty and a little cheeky. She also considers herself an unofficial champagne taste tester … and is obsessed with her Peloton bike… a bike that goes nowhere!
With a strong background in learning and development and managing large teams at various corporations, Neen is the perfect t for organizations who want systems thinking based, implementable strategies. After working with Neen, their employees are able to create space and allow the freedom to avoid distractions, stop interruptions, prioritize daily objectives and say ‘no’ to requests that steal time and focus from real goals and priorities.
Neen earned her MBA from Southern Cross University and the Certified Speaking Professional designation from National Speakers Association. She has received numerous awards as a professional speaker and is a partner in the international education company Thought Leaders Global.
With over two decades of experience in leadership development, Neen James has become a sought-after expert in attention management, a crucial skill in today’s fast-paced business world. Her proprietary methodologies help leaders cut through distractions, sharpen their focus, and make intentional choices that drive results. As a trusted advisor to some of the world’s most prestigious brands, Neen offers a wealth of knowledge tailored to high-performance professionals who demand excellence.
Neen’s philosophy revolves around the idea that attention is the most valuable commodity in modern business. She teaches executives how to harness their focus to enhance decision-making, improve productivity, and inspire teams to perform at their highest level. Her best-selling books, including Attention Pays, serve as a roadmap for professionals looking to cultivate a culture of focus and impact within their organizations.
Neen James is a world-class leadership strategist and luxury speaker whose expertise in attention management and high-performance leadership has made her a go-to expert for Fortune 500 companies, luxury brands, and high-impact professionals. With a charismatic stage presence, research-backed insights, and an engaging delivery, Neen transforms the way leaders think about focus, productivity, and influence. Event planners looking for an unforgettable speaker who delivers both inspiration and practical strategies will find Neen James to be an exceptional choice.
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