Events can occur that we have no control over bringing uncertainty, disruption, even chaos and devastation. In these times, the smart way forward is firstly to get through and survive the crisis.

Next accept what has happened. Then take positive, proactive steps, one day at a time, adapting to any setbacks along the way, to lead to a better and brighter future. In dramatic fashion, Daryl Elliott Green demonstrates how even the most challenging changes can make us stronger, wiser and more resilient, and can drive people, teams and organisations onto great success.

Key learnings:

• Develop and grow resilience
• Ask for and accept help
• Accept and adjust to change
• Capitalise on the advantages change brings

We’ve all experienced anxiety and stress before a difficult conversation either personally or professionally. The easy road is to not have them!

The smarter road is to summon the courage to hold the conversation, but not before preparation, planning, understanding the range of possible consequences and setting the desired outcomes.

Daryl Elliott Green explains how to have ‘courageous conversations’, say the right thing and importantly, have the follow up conversation. He showcases the amazing benefits ‘courageous conversations’ can bring to individuals, teams and organisations.

Key learnings:

• Prepare for a difficult conversation
• Know why, how and when to step up and start a difficult conversation
• Ask questions that stimulate agile thinking and explore new possibilities
• Discern the most important thing after a difficult conversation

Leading others is a learned skill and few people are ‘natural born leaders’. Great leadership, even for the naturals, is hard work.

It requires being the stellar example, building trust, earning and showing respect, putting the led before the leader and always going the extra mile to inspire others to higher performance while demonstrating genuine care for them.

This style of leadership can realise incredible tangible and intangible benefits. Getting the most out of people and teams is important at any time, but as Daryl Elliott Green shows, it’s critical in high pressure situations where clear and strong leadership can dramatically alter outcomes in your favour.

Key learnings:

• Prioritise under pressure
• Navigate people through and out of difficult times
• Build rock-solid trust
• Motivate people for maximum achievement during and after challenging events

Each of us will eventually find ourselves confronted with a challenging decision in our personal lives, at work or even on the sporting field. Sometimes there’s only a split second to react but the decisions we make can have life altering consequences.

A simple, robust process to subvert panic, fear and procrastination can enable you to make smart decisions, stick by them and feel good about your actions afterwards. This is a skill you can acquire and hone. v demonstrates how to make brave decisions while remaining calm, prioritising and evaluating options, acting decisively and staying the course under the most extreme circumstances.

Key learnings:

• Evaluate choices while following your gut instinct to make brave decisions
• Avoid panicking about tough decisions
• Analyse and make committed decisions
• Stay on course and sleep easy at night