Change Management for People Who Occasionally think Changes Are Dumb
If there’s one thing that’s true for everybody, it’s that things are constantly changing. And sometimes that’s great, like when we win the lottery or land an important account.
These are the easy changes to deal with, and nobody really needs help figuring out what to do about them.
But sometimes change is not so great, like when we get divorced or our company goes through a restructuring or there’s a worldwide pandemic that comes out of nowhere and shuts the entire planet down – that happened once, remember?
And when these changes hit us, we have a tendency to run and hide and kick and scream and basically deal very poorly with them.
Unfortunately, deciding that we don’t like a particular change won’t make it go away.
If only there were a way to see “negative” changes in a more positive light…
Perfecting the Customer Experience In Four Simple Steps
Ah, the customer experience.
It used to be that you just had to provide customers with good service, right?
But that somehow became synonymous with dealing with problems and putting out fires, and so now you have to provide your customers with an experience that is so positive, happy, seamless, and nauseatingly joyful that they will happily wait in lines for hours just for the privilege of giving you money.
You’d be forgiven if creating a great customer experience sounds exhausting. If only there were a fun, funny, high-energy, deeply researched keynote to help you figure out how to make this process a little easier.
Well now there is. Decoding Your Customers: Perfecting the Customer Experience in Four Simple Steps will provide you with a comprehensive, straightforward, and entertaining explanation for how to win hearts and minds like never before.
Jeff Havens is not your typical business growth expert. With an uncanny ability to transform complex business challenges into relatable, humorous, and actionable insights, Jeff has earned his place among the top keynote speakers across North America and Asia. Over the last decade, he has presented to over 1,000 audiences, bringing fresh perspectives on leadership, communication, and generational issues that engage and inspire change.
Known for his rare ability to merge entertainment with practical strategies, Jeff’s approach ensures that every talk is memorable and effective. By combining humor with actionable takeaways, he captivates corporate audiences, helping them navigate the evolving workplace landscape with confidence and enthusiasm. His engaging delivery style, coupled with his deep understanding of today’s business challenges, has made him a trusted name among top brands worldwide.
Jeff Havens is a seasoned expert in business growth, leadership, and communication strategies. His expertise comes from a solid foundation in analyzing workplace dynamics, understanding leadership structures, and tackling generational differences in the workforce. With a background that spans both academic study and hands-on experience, Jeff has spent years perfecting the art of helping companies cultivate a thriving workplace environment.
He specializes in addressing modern business issues with a unique approach, offering tangible solutions for better leadership practices, employee engagement, and workplace culture improvement. His expertise is rooted in deep research on workplace behaviors, productivity techniques, and leadership dynamics. By incorporating humor and storytelling, he breaks down complex concepts into easily digestible insights, making him a favorite among leaders looking to implement actionable change.
Jeff’s ability to convey his expertise in a relatable, high-energy format sets him apart from traditional keynote speakers. He’s not just talking theory—he’s applying real-world insights that have proven successful for businesses across industries. His experience in working with a diverse range of industries, from tech to manufacturing, demonstrates his adaptability and relevance.
With more than a decade of experience as a speaker, Jeff Havens has spoken to thousands of audiences across North America and Asia. He has worked with some of the world’s leading companies, including IBM, General Electric, and Coca-Cola, delivering keynotes that address the most pressing challenges businesses face today. His journey into keynote speaking began with his passion for understanding the evolving workplace environment and helping companies bridge gaps in communication and leadership.
Throughout his career, Jeff has consistently focused on providing real-world, actionable solutions that resonate with audiences across industries. His experience includes leadership training programs, communication workshops, and multi-day seminars designed to help businesses foster growth and adaptability in rapidly changing markets. By addressing the diverse needs of various industries, Jeff’s content is always fresh, relevant, and impactful, helping audiences drive meaningful change in their organizations.
As a top keynote speaker, Jeff Havens has earned his authority through consistent delivery of high-impact presentations to a wide array of industries and organizations. His ability to merge humor with insightful business strategies has set him apart as a leader in the industry. Jeff’s standing as a speaker is reflected in the volume of repeat bookings he receives, with event planners returning to him time and again for his ability to inspire, engage, and provide practical solutions.
His influence extends beyond the stage, with numerous articles and interviews in top-tier publications, such as Forbes and Entrepreneur, where he discusses business growth, leadership trends, and the future of the workplace. Jeff’s thought leadership solidifies his reputation as an authoritative voice in the realm of business strategy, and his experience with global brands further cements his role as a sought-after keynote speaker.
Jeff Havens is known not only for his expertise but for his unwavering professionalism and commitment to delivering valuable content. Event planners consistently praise Jeff for his reliability and dedication to ensuring that every keynote is tailored to the specific needs of the audience. His preparation, attention to detail, and engaging delivery make him a trustworthy choice for any organization seeking to make a significant impact.
Jeff’s credibility also stems from the consistent positive feedback he receives from corporate clients and event planners alike. His transparent communication style and willingness to adjust his content to fit the context of the event demonstrate his commitment to providing an outstanding experience for every audience.
Jeff Havens is a business growth expert with a twist. His unique combination of humor, relatability, and actionable insights makes him an extraordinary keynote speaker who leaves audiences with strategies they can immediately apply. With more than a decade of experience speaking to over 1,000 audiences across North America and Asia, Jeff has built a reputation as a top-tier speaker who delivers consistent value.
For event planners looking to provide their audiences with a memorable, informative, and engaging experience, Jeff Havens is a trusted choice. His ability to address contemporary business challenges while keeping audiences entertained ensures a successful event every time. Partnering with Speakers Inc guarantees a streamlined booking process and access to a wide range of talented speakers like Jeff Havens.
Contact us at Speakers Inc and follow us on Twitter
Speaker fees can vary depending on factors such as expertise, demand, and event specifics. While some speakers may charge a flat fee for their services, others may have hourly rates. It’s best to discuss fee structures directly with the speaker or their representative to understand the pricing model.
Keynote speeches typically range from 30 to 90 minutes, with the duration determined by the speaker’s expertise, the event’s agenda, and audience preferences. Keynote speeches often include a combination of inspirational stories, practical insights, and actionable advice tailored to the event’s theme or objectives.
The scale of the event and audience size can indeed impact a speaker’s fee. Larger events with a broader reach or higher attendance may command higher fees due to increased exposure and demand. Conversely, smaller events or niche audiences may offer opportunities for more flexible pricing arrangements.
Travel expenses such as transportation, accommodation, and meals are typically negotiated separately from the speaker’s fee. These costs vary depending on the speaker’s location, travel distance, and event duration. It’s important to clarify travel arrangements and expenses during the booking process to avoid misunderstandings.
Many speakers require a deposit to secure a booking, with the remaining balance due closer to the event date. Deposits are often non-refundable and serve as a commitment from both parties. It’s advisable to discuss deposit requirements and payment terms with the speaker or their representative when finalizing the booking.
Ready to find the perfect speaker for your event? Use our advanced search feature or contact us to get started today!
In order to view the below you must be logged in.
Lisa Bodell is a globally recognized leader in organizational transformation, known for her groundbreaking work in simplification, collaboration, and innovation. As the founder and CEO of FutureThink, a leading innovation training firm, Lisa has empowered top organizations worldwide to rethink the way they work, replacing complexity with clarity and fostering a culture of innovation. Her […]
Adrian Gostick is an expert in corporate culture, employee relations, and human resources management. With a prolific track record of successful publications, Adrian is renowned globally as a foremost thought leader in his field. His books, including “The Best Team Wins,” “All In,” and “The Carrot Principle” (a New York Times regular bestseller), illuminate the […]
Sophia Amoruso is a visionary who redefined the e-commerce landscape and built a global brand from the ground up. As the founder of Nasty Gal and Girlboss, she has transformed the way women approach business, leadership, and personal growth. Her journey from selling vintage clothing on eBay to running a multi-million-dollar fashion empire is a […]
Lisa Orrell is a renowned generational leadership expert and keynote speaker, recognized for her dynamic presentations and valuable insights into Millennial and Gen Z workforce trends. With over two decades of experience, Lisa has become a go-to speaker for companies and organizations looking to improve workplace cultures, foster leadership growth, and bridge generational divides. Her […]
Roger Haskett is an award-winning international keynote speaker and President of Engagement Unlimited. With his innovative keynotes and programs, he ignites positive transformational change in teams and individuals across North America and beyond. Roger’s experience, knowledge and highly contagious positive energy have garnered him countless 10/10 audience rankings “best of conference” survey results and hundreds […]
Lt Col Bo Guvner McGowan is a Certified Speaker with Wingman Enterprises who draws extensively on his experience as an Air Force fighter pilot, instructor, international airline pilot, and leadership consultant. Bo has flown 6,400 hours in the F-16 and T-37, including 42 combat missions in Iraq and Kuwait while enforcing the “No Fly Zone” […]
Lisa Powell Graham, MPA, is a trailblazing visionary leader, boasting over two decades of remarkable achievements in campaign management, strategic planning, fundraising, communications, and community organizing. With a passion for driving positive change and a proven track record of success, Lisa stands as a beacon of inspiration and expertise in her field. Lisa Powell Graham […]
Dale Smith Thomas is an esteemed professional speaker, revered for her unparalleled ability to connect deeply with audiences worldwide. Renowned for her dynamic blend of transparency, honesty, humor, and warmth, Dale embarks on transformative journeys during her presentations, leaving an indelible mark on each individual fortunate enough to experience her message. As an unapologetic optimist, […]
These remain the property of its owner and are not affiliated with or endorsed by Speakers Inc.
All talent fees exclude VAT, travel and accommodation where required.
Our Mission:
© All rights reserved 2025. Designed using Voxel
