Transforming how sales leaders and CEOs sell, retain, and grow key customers. Janice B Gordon, known as The Customer Growth Expert, uses the approach to modernise the sales teams to become buyer-focused, customer-centric, and future-proof sales operations.
Janice, will challenge conventional thinking about sales with innovative, practical strategies that redefine buyer engagement while targeting specific business needs for growth.
Your audience will leave every session with Janice energised and motivated to act and scale your sales.
Janice’s preference is to tailor her presentations to each client’s needs. She takes a holistic approach to each presentation, spending time with stakeholders and attendees before each event. This creates a presentation that engages your audience, delivering practical strategies your delegates will easily take away and implement.
As a specialist Sales and CX Speaker, Janice is often booked to speak at in-company and general Sales, Business and Leadership conferences. As a professional interviewer, Janice emcees, facilitates, moderates panels, and conducts live guest interviews.
Janice B Gordon speaks globally, recently addressing audiences in the UK, North America, Eastern Europe, and South Africa, with Asia and the Middle East for companies like Outreach and Arena Holdings. Janice B Gordon energises audiences and helps sales organisations reimagine revenue growth through customer excellence and sales.
Janice B Gordon, The Customer Growth Expert, is the Founder of Scale Your Sales Framework and host of Scale Your Sales top-rated Podcast.
Janice is the author of Business Evolution: Creating Growth in a Rapidly Changing World and co-authored Heels to Deals: How Women are Dominating Business to Business Sales.
With her commitment to growing leaders, through the PEER-XL peer leadership program that delivers 100% ROI, along with Scale Your Sales. Janice delivers the ultimate relationship-building program to develop leading-edge capabilities, trusted relationships, and profitable partnerships to create predictable increasing revenue growth.
She’s worked with and in different cultures as a sales rep. She knows what it takes to be successful in sales because she’s done it! Janice worked for ten years in the financial services sector and she sold designs in the US and Europe.
Janice worked in Botswana and Southern Africa as a project manager and then as an innovation and customer experience consultant. She also helped grow a construction company from £1 million to £4 million sales revenue. Janice has both business-to-consumer and business-to-
business sales experience. In 2006 Janice run her own restaurant and bar, growing it from scratch to a hugely successful multi-award-winning business.
In 2013, Janice became a Visiting Fellow at Cranfield School of Management and helped increase revenue for many of their clients. For one client, this meant an increase in revenue of 100% to $12 million in only nine months, using strategic account management strategies.
This experience has led Janice to create the customer led. Scale Your Sales framework, which she delivers to some of the world’s leading businesses
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Speaker fees can vary depending on factors such as expertise, demand, and event specifics. While some speakers may charge a flat fee for their services, others may have hourly rates. It’s best to discuss fee structures directly with the speaker or their representative to understand the pricing model.
Keynote speeches typically range from 30 to 90 minutes, with the duration determined by the speaker’s expertise, the event’s agenda, and audience preferences. Keynote speeches often include a combination of inspirational stories, practical insights, and actionable advice tailored to the event’s theme or objectives.
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Laurie Guest, CSP, CPAE, is a dynamic keynote speaker, author, and customer service expert known for her engaging and practical approach to helping businesses attract and retain new customers. With over two decades of experience, Laurie has inspired countless business leaders and teams to elevate their customer service standards, resulting in lasting improvements and significant […]
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For over 25 years, Kristin Arnold has helped over a hundred different organizations, facilitated over four hundred executives and their teams, and presented to over a half a million people around the world around the topics of team leadership, team work, collaboration, culture, and critical thinking. Whether your meeting is completely online or a “hybrid” […]
Blake Leeper is not just a decorated Paralympian he is a force of nature defying expectations and redefining the limits of human potential. As an eight-time international medalist in Paralympic Track and Field, Blake has captured global attention not only for his remarkable athletic prowess but for his unrelenting spirit. He made history in June […]
Erica Baker is a Principal Group Engineering Manager at Microsoft. She is a former Senior Engineering Manager at Patreon, and Senior Engineer at Slack Technologies. She is an advocate for diversity and inclusion in tech, and expanding access to tech education. Erica’s career in tech began fifteen years ago doing domain administration for the University of Alaska Statewide […]
Dr. Andrew Ng is a luminary in the field of artificial intelligence (AI), renowned for his groundbreaking work and visionary leadership. As the founder of DeepLearning.AI, he has spearheaded numerous initiatives to democratize AI education and make advanced AI techniques accessible to a global audience. His role as the Founder and CEO of Landing AI […]
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