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Keynote Topics
This keynote distills down 12 years of Heather R Younger experience reviewing 25,000 employee engagement survey comments into actionable insights that have been proven to lead to better engagement, better customer satisfaction, higher revenue, lower turnover, and brand loyalty.
This program is perfect for leaders:
Seeking to understand employees, prospects, or customers to better meet their needs
Working to improve the culture at work to ensure everyone feels heard, valued, and appreciated
Supporting others at work to become more engaged, motivated, and productive
The audience will leave with:
The four Caring Leadership principles delivered in Heather R Younger keynote serve as a powerful reminder of every leader’s responsibility to uplift their team and organization and drive real business results.
This program is perfect for leaders:
Supporting employees through organizational change
Prioritizing self-development as part of their leadership development
Working to improve their ability to inspire and engage those they lead and meet key organizational goals
The audience will leave with:
In this empowering, interactive, and hope-filled keynote, Heather provides a roadmap for navigating change with agility, confidence, resilience — and a positive outlook.
This program is perfect for leaders:
Powering through tough moments or times of crisis
Fortifying those they lead in preparation for future challenges
Equipping their organization to thrive long term
The audience will leave with:
This keynote draws from Heather R Younger personal experiences as the only child of an interfaith and interracial marriage to inspire leaders to flex their empathy muscles and master the art of active listening to ensure every employee feels valued, respected and supported.
This program is perfect for leaders:
Building cultures of belonging at work
Seeking to honor their colleagues’ diverse experiences and perspectives
Educating themselves about other peoples’ challenges
The audience will leave with:
Heather R Younger is the Founder and CEO of Employee Fanatix, a prominent figure in the realm of employee engagement and consulting. Renowned as a captivating keynote speaker, Heather brings forth in valuable insights garnered from over 25,000 employee experiences. As a staunch advocate for diversity, equity, and inclusion, she stands as a beacon of […]
Heather R Younger is the Founder and CEO of Employee Fanatix, a prominent figure in the realm of employee engagement and consulting. Renowned as a captivating keynote speaker, Heather brings forth in
valuable insights garnered from over 25,000 employee experiences. As a staunch advocate for diversity, equity, and inclusion, she stands as a beacon of guidance in navigating the complexities of modern workplace dynamics. Heather’s expertise extends beyond conventional realms; she is hailed as the world’s leading expert on fostering effective listening practices within organizational frameworks. Beyond her speaking engagements, Heather serves as the host of the esteemed Leadership with Heart Podcast, where she delves into the core principles of compassionate leadership.
With a robust background spanning decades in human resources and organizational development, Heather R Younger has solidified her position as a thought leader in the field of employee engagement. Holding a keen understanding of the intricate interplay between organizational culture, leadership, and employee satisfaction, Heather employs a multifaceted approach to drive positive change within organizations. Her extensive experience encompasses working with a diverse array of industries, ranging from Fortune 500 companies to startups, allowing her to tailor her insights to suit the unique needs of each client.
Heather’s expertise in diversity, equity, and inclusion (DEI) is unparalleled, as she assists organizations in fostering inclusive environments where every individual feels valued and heard. Through her consultancy work, Heather provides actionable strategies for dismantling systemic barriers and promoting diversity at all levels of the organization.
One of Heather’s most notable contributions to the field lies in her pioneering work on listening at work. Recognizing the pivotal role of effective communication in driving organizational success, she has spearheaded initiatives aimed at cultivating a culture of active listening within teams. Drawing from her research and real-world experiences, Heather equips leaders with the tools and techniques necessary to foster meaningful connections and enhance employee engagement.
Heather R Younger stands at the forefront of the employee engagement revolution, empowering organizations to cultivate thriving workplace cultures built on trust, inclusion, and effective communication. As a sought-after speaker, consultant, and podcast host, she continues to inspire leaders worldwide to lead with heart and embrace the power of listening in driving organizational excellence. Book Heather for your next event and embark on a transformative journey towards fostering a more engaged and empowered workforce.
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Kelly McDonald is a nationally recognized marketing expert, with deep specialization in diversity marketing and business trends. She was named #1 on Successful Meetings magazine’s list of “26 Hot Speakers.” Kelly is the author of How to Market to People Not Like You and has been featured on CNBC, in BusinessWeek, on CNNMoney.com and on Sirius/XM Radio. She works […]
Shep Hyken is an Award-winning Keynote Speaker and World-Renowned Keynote Speaker in Customer Service & Customer Experience. Shep has worked with the world’s best brands to help them build a culture centered around the customer. His presentations consistently get rave reviews for being engaging and informative. The National Speakers Association inducted Shep into it’s Hall […]
David Salyers is a visionary leader, author, and marketing expert who played a pivotal role in shaping one of the most beloved brands in America: Chick-fil-A. As one of the original two marketing executives at Chick-fil-A, David spent an impressive 37 years in the company’s marketing department, most recently serving as Vice President. Throughout his […]
Brittany Hodak is not just a speaker; she’s a force of nature in the world of business and entrepreneurship. With a remarkable track record of inspiring audiences worldwide, she stands as a beacon of insight, innovation, and inspiration. An international keynote speaker and an award-winning business leader, Brittany has left an indelible mark on the […]
Amanda Stevens, the distinguished Consumer Futurist and Customer Experience Speaker, stands out as one of Australia’s most revered female speakers. Renowned for her captivating presentations, she seamlessly blends entertainment, inspiration, humor, and engagement to create an unforgettable experience for her audiences. With her unparalleled ability to tailor each speech to resonate deeply with diverse audiences, […]
Dan Gingiss is a globally recognized customer experience keynote speaker, consultant, and author, known for his unique ability to turn ordinary customer interactions into extraordinary experiences. His philosophy centers on delivering remarkable customer experiences that not only meet but exceed expectations, transforming passive customers into enthusiastic brand advocates. Dan has spent over 20 years working […]
Lior Arussy stands as an eminent figure, revered worldwide for his profound insights into Customer Experience and Strategy Execution. A luminary in his field, Lior embodies the convergence of visionary thinking, consulting prowess, and an unyielding commitment to transformative change. With over two decades of experience, he has spearheaded over 200 corporate transformations globally, earning […]
Blake Morgan stands as a luminary in the realm of customer experience, renowned for her insightful perspectives, strategic acumen, and visionary approach. As a keynote speaker, author, and board member, she leverages her profound expertise to guide organizations toward excellence in customer engagement and business growth. With a deep understanding of emerging technologies and consumer […]
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