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Keynote Topics
This keynote distills down 12 years of Heather R Younger experience reviewing 25,000 employee engagement survey comments into actionable insights that have been proven to lead to better engagement, better customer satisfaction, higher revenue, lower turnover, and brand loyalty.
This program is perfect for leaders:
Seeking to understand employees, prospects, or customers to better meet their needs
Working to improve the culture at work to ensure everyone feels heard, valued, and appreciated
Supporting others at work to become more engaged, motivated, and productive
The audience will leave with:
The four Caring Leadership principles delivered in Heather R Younger keynote serve as a powerful reminder of every leader’s responsibility to uplift their team and organization and drive real business results.
This program is perfect for leaders:
Supporting employees through organizational change
Prioritizing self-development as part of their leadership development
Working to improve their ability to inspire and engage those they lead and meet key organizational goals
The audience will leave with:
In this empowering, interactive, and hope-filled keynote, Heather provides a roadmap for navigating change with agility, confidence, resilience — and a positive outlook.
This program is perfect for leaders:
Powering through tough moments or times of crisis
Fortifying those they lead in preparation for future challenges
Equipping their organization to thrive long term
The audience will leave with:
This keynote draws from Heather R Younger personal experiences as the only child of an interfaith and interracial marriage to inspire leaders to flex their empathy muscles and master the art of active listening to ensure every employee feels valued, respected and supported.
This program is perfect for leaders:
Building cultures of belonging at work
Seeking to honor their colleagues’ diverse experiences and perspectives
Educating themselves about other peoples’ challenges
The audience will leave with:
Heather R Younger is the Founder and CEO of Employee Fanatix, a prominent figure in the realm of employee engagement and consulting. Renowned as a captivating keynote speaker, Heather brings forth in valuable insights garnered from over 25,000 employee experiences. As a staunch advocate for diversity, equity, and inclusion, she stands as a beacon of […]
Heather R Younger is the Founder and CEO of Employee Fanatix, a prominent figure in the realm of employee engagement and consulting. Renowned as a captivating keynote speaker, Heather brings forth in
valuable insights garnered from over 25,000 employee experiences. As a staunch advocate for diversity, equity, and inclusion, she stands as a beacon of guidance in navigating the complexities of modern workplace dynamics. Heather’s expertise extends beyond conventional realms; she is hailed as the world’s leading expert on fostering effective listening practices within organizational frameworks. Beyond her speaking engagements, Heather serves as the host of the esteemed Leadership with Heart Podcast, where she delves into the core principles of compassionate leadership.
With a robust background spanning decades in human resources and organizational development, Heather R Younger has solidified her position as a thought leader in the field of employee engagement. Holding a keen understanding of the intricate interplay between organizational culture, leadership, and employee satisfaction, Heather employs a multifaceted approach to drive positive change within organizations. Her extensive experience encompasses working with a diverse array of industries, ranging from Fortune 500 companies to startups, allowing her to tailor her insights to suit the unique needs of each client.
Heather’s expertise in diversity, equity, and inclusion (DEI) is unparalleled, as she assists organizations in fostering inclusive environments where every individual feels valued and heard. Through her consultancy work, Heather provides actionable strategies for dismantling systemic barriers and promoting diversity at all levels of the organization.
One of Heather’s most notable contributions to the field lies in her pioneering work on listening at work. Recognizing the pivotal role of effective communication in driving organizational success, she has spearheaded initiatives aimed at cultivating a culture of active listening within teams. Drawing from her research and real-world experiences, Heather equips leaders with the tools and techniques necessary to foster meaningful connections and enhance employee engagement.
Heather R Younger stands at the forefront of the employee engagement revolution, empowering organizations to cultivate thriving workplace cultures built on trust, inclusion, and effective communication. As a sought-after speaker, consultant, and podcast host, she continues to inspire leaders worldwide to lead with heart and embrace the power of listening in driving organizational excellence. Book Heather for your next event and embark on a transformative journey towards fostering a more engaged and empowered workforce.
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Amanda Stevens, the distinguished Consumer Futurist and Customer Experience Speaker, stands out as one of Australia’s most revered female speakers. Renowned for her captivating presentations, she seamlessly blends entertainment, inspiration, humor, and engagement to create an unforgettable experience for her audiences. With her unparalleled ability to tailor each speech to resonate deeply with diverse audiences, […]
Kelly McDonald is a nationally recognized marketing expert, with deep specialization in diversity marketing and business trends. She was named #1 on Successful Meetings magazine’s list of “26 Hot Speakers.” Kelly is the author of How to Market to People Not Like You and has been featured on CNBC, in BusinessWeek, on CNNMoney.com and on Sirius/XM Radio. She works […]
Dennis Snow is a globally recognized expert in customer experience, leadership, and service excellence. With a distinguished career spanning over three decades, Dennis has dedicated his life to helping organizations create unforgettable customer experiences that drive loyalty and business success. His passion for service excellence stems from his 20 years with the Walt Disney Company, […]
From sales to customer service, building customer relations is the key to increased profits. Improve communication skills and increase your sales with Dr. Carl Christman proven techniques. Your team can quickly learn persuasion and influence techniques to help improve customer retention and increase loyalty. Dr. Carl Christman’s interactive keynote presentation explores interpersonal communications and influence […]
Kerry Bodine is a globally recognized independent customer experience (CX) consultant, known for her deep expertise in human-centered design, marketing, and branding. With over two decades of experience, Kerry has helped transform some of the world’s leading brands, guiding organizations to create meaningful connections with their customers. As a keynote speaker, author, and advisor, Kerry […]
Jay Baer is a transformative force in the realm of keynote speaking, revered as a Hall of Fame speaker who illuminates pathways to business growth through the twin pillars of customer experience and marketing innovation. With a career spanning decades, Jay has not only achieved acclaim as a speaker but has also carved out a […]
Lisa Ford is a speaker with over 20 years of experience presenting to businesses, associations and government. She speaks throughout the United States and internationally on topics of customer service, leadership, team issues and change. Lisa is best known for her work in the areas of customer service. She is the author of the videotape series […]
Scott McKain, a luminary in the field of distinction. Internationally renowned, Scott is not just a speaker; he’s a beacon of distinction, guiding individuals and organizations towards unparalleled success. With a captivating style and profound insights, Scott McKain has left an indelible mark on audiences worldwide. Let’s delve into the extraordinary journey and expertise of […]
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